Utility People

2 job(s) at Utility People

Utility People Oxford, Oxfordshire
Oct 30, 2025
Full time
Our client, one of the UK's fastest-growing, tech-driven independent B2B energy suppliers is looking for a Retentions Sales Manager to lead their high-performing team. As the Retentions Sales Manager, you'll inspire, coach, and motivate your team to deliver exceptional results, keeping customers at the centre of every decision and interaction. If you are a results-driven sales leader with a passion for delivering outstanding customer retention , love leading people to success and thrive working in a target driven setting - apply today! Key Responsibilities: Lead and manage the Retentions team, setting and monitoring goals to exceed performance targets. Develop and refine retention processes, ensuring a customer-centric approach that aligns with business objectives. Coach, support and motivate team members to deliver outstanding customer experiences and retention outcomes. Analyse performance metrics and report to senior management on progress, forecasts and KPIs. Collaborate with senior leadership on workforce planning, recruitment and training needs. Drive a "one team" culture, fostering engagement, accountability and continuous improvement. Ensure compliance with company policies, industry regulations and internal governance frameworks. Experience Required: Proven experience in a sales leadership role, ideally within the utilities or energy sector Strong background in customer retention, loyalty, and renewals Experience in high-volume environments; call centre experience is advantageous Excellent leadership and coaching skills, able to motivate and inspire teams to achieve success Strong analytical skills and confident decision-making ability Proactive and solutions-focused mindset Resilient, target-driven, and commercially minded Ref: 15196Role: Retentions Sales Manager (Energy)Location: Oxford Salary: £40,000 - £45,000 + OTE uncapped earnings potential
Utility People Manchester, Lancashire
Oct 01, 2025
Full time
Our client, an established multi-utilitiesinfrastructure company, is looking for an experienced Senior Electrical Design Engineer to join their team. As a Senior Electrical Design Engineer you will lead on LV/HV network, substation and earthing designs across a range of residential,commercial and industrial projects . You'll take ownership of multiple projects, working closely with clients, DNOs/IDNOs and internal teams to deliver compliant, accurate designs on time and within budget. If you have previous utilities design experience, with an Engineeringdegree and a strong understanding of electrical network layouts - apply today! Key responsibilities for the Senior Electrical Design Engineer: Create LV/HV electrical network designs and earthing assessments for domestic, commercial, and industrial projects - including single line diagrams, wiring layouts, cable schedules, and sizing calculations. Secure DNO/IDNO design approval for all network and earthing solutions. Ensure designs are accurate, delivered on time and within budget Work closely with Utility Infrastructure Providers and DNOs/IDNOs. Provide specialist advice on electrical networks and substations to project stakeholders. Stay up to date with industry developments and help shape the department's design strategy. Attend meetings with internal and external stakeholders, offering strong technical support. Ensure all designs meet client requirements and comply with company standards, DNO/IDNO policies, ENA documentation, CDM regulations, Codes of Practice, national/international legislation, and safety guidelines. Skills and Experience required for the Senior Electrical Design Engineer: 5 years' experience designing LV/HV (11kV/33kV) networks, substations and earthing systems Degree/HND (or equivalent) in Engineering, ideally with Incorporated Engineer status Strong technical understanding of UK power industry standards - including DNO/IDNO construction requirements, G81 documentation, NERS compliance, CDM Regulations, N.R.S.W.A. and ISO 9001/14001/18001. Confident using WinDEBUT/VisNet and AutoCAD Knowledge of equipment specifications (cables, substations, plant) Highly organised with the ability to manage multiple projects Excellent communicator - able to build strong client relationships, provide clear project updates and maintain high levels of customer satisfaction. Ref: JB - 15170 Role: Senior Electrical Design Engineer Location: Office based - Manchester, Northeast, Midlands or Yorkshire Salary: £50k - £60k DOE