Ideal Personnel and Recruitment Solutions

Our client has a vacancy for a Technical Sales Support Electrical Engineer with a strong electrical bias. Experience with serial interface, PLC's or Electric drives would be advantageous. The role will be to provide support to customers and the sales force team for technical matters. Commercial and market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products. Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm. Key Responsibilities: Support for customer questions via phone and e-mail Process requests for special products and variations Analyse, check and report writing on customer product returns New product development proposal activity Market and competitor product analysis & understanding Supporting sales force with customer visits and application development Product management including training, new product introduction and supersession of discontinued product ranges Essential Education, Skills and Experience: Degree, HNC or HND in Electrical Engineering or related discipline Able to communicate proficiently via telephone and email with both internal and external customers A methodical problem solver who is logical, organised and able to keep clear comprehensive records Ability to clearly and effectively present technical subjects, face-to-face and via webinar Experience working within an Engineering environment Hands-on testing and diagnostic experience Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines Desirable Experience: Hands-on testing and diagnostic experience Automation systems or system design experience Previous experience or working within a Technical Sales Support or applications role They offer a competitive and attractive range of benefits which include, Private medical cover, life assurance, holiday purchase scheme and much more! Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Our market leading client is growing their technical team and are looking for an experienced Mechanical Engineer to join them as Technical Sales Support Engineer. You will provide support to customers and the sales force team for technical matters. Technical support will cover many products, specialising in pneumatic automation and thermo temperature control. You will be supporting sales growth by training and proactive promotion of existing and new products. Key Responsibilities: Support for customer questions via phone and e-mail Process requests for special products and variations Analyse, check and report writing on customer product returns New product development proposal activity Market and competitor product analysis & understanding Supporting sales force with customer visits and application development Product management including training, new product introduction and supersession of discontinued product ranges Requirements: Degree, HNC or HND in Mechanical Engineering or related discipline Able to communicate proficiently via telephone and email with both internal and external customers A methodical problem solver who is logical, organised and able to keep clear comprehensive records Ability to clearly and effectively present technical subjects, face-to-face and via webinar Experience working within an Engineering environment Hands-on testing and diagnostic experience Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines Desirable Experience: Hands-on testing and diagnostic experience Automation systems or system design experience Previous experience or working within a Technical Sales Support or applications role Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Our client has a permanent opportunity for a Scientific Product Specialist - Sales Support. They provide automation and fluid control solutions. As a key member of their talented and successful products team this is an interesting, varied, and challenging customer-facing role that is designed to support increase their market share. Working closely with the field sales team you will provide application, product knowledge and sale support during customer visits. The range of product focus include chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls. The key aspects we are looking for from applicants are: The person: Strong relationship building skills Ability to provide value propositions An inquisitive nature Experience selling into: Medical Life Science Hi-end processes manufacturing Pharmaceutical Semiconductors Product knowledge: Thermo Controls 2 Port Valves Process Gasses To be considered you will need to demonstrate customer facing technical and sales experience. Key Responsibilities: Maintain accurate records of activities using our CRM system Grow sales of the product range through supporting the salesforce and their customers Understand and have the ability to use the value proposition of the product range responsible for and business value to grow sales. Identifying, researching, and gaining application knowledge for new opportunities for the product range. Promote the product range responsible for by creating marketing material, training material, and identifying trade shows where the range will achieve exposure. Develop strong working relationships with internal and external customers consulting with them to solve problems from a technical perspective. Meet and exceed targets. Skills and Experience: Desirable: A degree within a Science or Engineering discipline Required: HND or equivalent or relevant experience Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media separated valves, clean wet pumps and process gas controls. Experience, skills and knowledge of the types of applications found in the non-invasive life science / medical / electronics industry, as these are the types of market areas, you will be working in. Demonstrate an ability to communicate and influence effectively at all levels of the business. Highly driven and passionate about making a difference within the industry. Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand. Full UK Driving Licence Current passport as European travel may be required. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Our client has a permanent opportunity for a Scientific Product Specialist - Sales Support. They provide automation and fluid control solutions. As a key member of their talented and successful products team this is an interesting, varied, and challenging customer-facing role that is designed to support increase their market share. Working closely with the field sales team you will provide application, product knowledge and sale support during customer visits. The range of product focus include chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls. The key aspects we are looking for from applicants are: The person: Strong relationship building skills Ability to provide value propositions An inquisitive nature Experience selling into: Medical Life Science Hi-end processes manufacturing Pharmaceutical Semiconductors Product knowledge: Thermo Controls 2 Port Valves Process Gasses To be considered you will need to demonstrate customer facing technical and sales experience. Key Responsibilities: Maintain accurate records of activities using our CRM system Grow sales of the product range through supporting the salesforce and their customers Understand and have the ability to use the value proposition of the product range responsible for and business value to grow sales. Identifying, researching, and gaining application knowledge for new opportunities for the product range. Promote the product range responsible for by creating marketing material, training material, and identifying trade shows where the range will achieve exposure. Develop strong working relationships with internal and external customers consulting with them to solve problems from a technical perspective. Meet and exceed targets. Skills and Experience: Desirable: A degree within a Science or Engineering discipline Required: HND or equivalent or relevant experience Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media separated valves, clean wet pumps and process gas controls. Experience, skills and knowledge of the types of applications found in the non-invasive life science / medical / electronics industry, as these are the types of market areas, you will be working in. Demonstrate an ability to communicate and influence effectively at all levels of the business. Highly driven and passionate about making a difference within the industry. Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand. Full UK Driving Licence Current passport as European travel may be required. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.