A fantastic opportunity has arisen to join a highly regarded business operating within a niche and exclusive sector. The company is seeking an experienced Operations & Projects Manager to join at a pivotal stage of growth, bringing strong expertise in managing multiple projects across quote, design, production, and installation of structures on behalf of an impressive client base. This role requires someone who thrives in a fast-paced environment, confidently managing multiple priorities while ensuring projects remain on track. You will play a key role in driving operational excellence, introducing scalable processes and best practices as the business continues to expand. This is a position with genuine scope to make an impact, with clear progression opportunities into senior leadership or Directorship over time.Experience within a similar role and organisation would be highly desirable, with the ability to bring your expertise to help shape the future of the company in this role. Salary: Competitive, dependent on experience Please note: occasional travel and working away will be required. This is a full-time role, typically Monday-Friday, operating on a hybrid basis. The Company Originally a family-run business, the company has grown into an internationally recognised brand, known for its innovative design approach and exceptional project delivery. Working with an impressive portfolio of high-profile clients, the business continues to experience strong growth-making this an exciting time to join and contribute to its ongoing success. The Day to Day Oversee a portfolio of projects across quotation, design, development, and installation stages Lead and contribute to daily and weekly meetings, ensuring clear communication and alignment across teams Plan and allocate workloads to ensure projects are delivered on time and to standard Track project progress, including timelines, budgets, and key milestones, updating stakeholders accordingly Proactively manage risks, changes, and challenges, implementing practical solutions Identify recurring issues and implement long-term improvements to processes and workflows Develop and refine operational processes and policies to improve efficiency and scalability Ensure high standards of quality assurance and client satisfaction are consistently achieved Support procurement activities, including supplier sourcing, negotiation, and onboarding Produce regular operational and performance reports Maintain effective budget control across projects You Will Have / Be Proven experience managing multiple concurrent projects within a design, production, and installation environment A track record of implementing and improving operational processes with measurable results Strong attention to detail and an appreciation for design quality Excellent organisational and time management skills, with the ability to meet deadlines A proactive problem-solver, able to anticipate challenges and implement effective solutions Confident client-facing skills, with the ability to build and maintain strong relationships Strong interpersonal skills and the ability to collaborate across multiple teams A flexible, adaptable mindset, with the ambition to grow alongside the business How to Apply To find out more about this opportunity, please email your CV to Rebecca Headden, Co-Director at rthirteen recruitment. If you do not hear from us within 14 working days of submitting your application, please assume that you have been unsuccessful on this occasion.
Mar 27, 2026
Full time
A fantastic opportunity has arisen to join a highly regarded business operating within a niche and exclusive sector. The company is seeking an experienced Operations & Projects Manager to join at a pivotal stage of growth, bringing strong expertise in managing multiple projects across quote, design, production, and installation of structures on behalf of an impressive client base. This role requires someone who thrives in a fast-paced environment, confidently managing multiple priorities while ensuring projects remain on track. You will play a key role in driving operational excellence, introducing scalable processes and best practices as the business continues to expand. This is a position with genuine scope to make an impact, with clear progression opportunities into senior leadership or Directorship over time.Experience within a similar role and organisation would be highly desirable, with the ability to bring your expertise to help shape the future of the company in this role. Salary: Competitive, dependent on experience Please note: occasional travel and working away will be required. This is a full-time role, typically Monday-Friday, operating on a hybrid basis. The Company Originally a family-run business, the company has grown into an internationally recognised brand, known for its innovative design approach and exceptional project delivery. Working with an impressive portfolio of high-profile clients, the business continues to experience strong growth-making this an exciting time to join and contribute to its ongoing success. The Day to Day Oversee a portfolio of projects across quotation, design, development, and installation stages Lead and contribute to daily and weekly meetings, ensuring clear communication and alignment across teams Plan and allocate workloads to ensure projects are delivered on time and to standard Track project progress, including timelines, budgets, and key milestones, updating stakeholders accordingly Proactively manage risks, changes, and challenges, implementing practical solutions Identify recurring issues and implement long-term improvements to processes and workflows Develop and refine operational processes and policies to improve efficiency and scalability Ensure high standards of quality assurance and client satisfaction are consistently achieved Support procurement activities, including supplier sourcing, negotiation, and onboarding Produce regular operational and performance reports Maintain effective budget control across projects You Will Have / Be Proven experience managing multiple concurrent projects within a design, production, and installation environment A track record of implementing and improving operational processes with measurable results Strong attention to detail and an appreciation for design quality Excellent organisational and time management skills, with the ability to meet deadlines A proactive problem-solver, able to anticipate challenges and implement effective solutions Confident client-facing skills, with the ability to build and maintain strong relationships Strong interpersonal skills and the ability to collaborate across multiple teams A flexible, adaptable mindset, with the ambition to grow alongside the business How to Apply To find out more about this opportunity, please email your CV to Rebecca Headden, Co-Director at rthirteen recruitment. If you do not hear from us within 14 working days of submitting your application, please assume that you have been unsuccessful on this occasion.
R13 Recruitment are excited to be partnering with a fast-growing, highly commercial e-commerce business to find a talented CRM professional to join their performance marketing team. This is a brilliant opportunity to step into a dynamic growth function where you'll take ownership of high-volume CRM campaigns, driving engagement through smart, data-led optimisation and continuous testing. If you love being hands-on with campaigns but also thrive on analysing performance and uncovering opportunities to improve, this role offers the perfect balance. You'll play a key role in shaping customer communications, delivering impactful campaigns, and contributing to ongoing growth through experimentation and insight. Based just outside Norwich, with Monday to Friday, 9:00am - 5:00pm working hours, with a competitive salary of £30,000 - £40,000 depending on experience. The company This organisation is a rapidly scaling digital brand operating in a high-value market, delivering campaigns at significant scale. Their marketing team is fast-paced, commercially driven, and highly collaborative - offering a unique opportunity to work on campaigns that reach hundreds of thousands to millions of customers. You'll have the chance to bring your ideas, shape strategy and make a tangible impact as the brand continues to grow. Benefits Work from home 3 days per week / 2 days in the Norwich based office. Pension - 5% employer matched contribution 25 days holiday + bank holidays Free lunch provided onsite Free onsite parking Company events Supportive, performance-led team environment The day to day Delivering high-volume weekly CRM campaigns across email, SMS and push notifications. Managing BAU CRM activity end-to-end, including scheduling, setup, QA and deployment. Working extensively in Klaviyo, overseeing segmentation, data sets and campaign logic. Designing and executing A/B tests across subject lines, content, timing, creative and audience segments. Analysing campaign performance, tracking metrics such as open rates, CTR, conversions and web traffic. Building, monitoring and optimising automated CRM flows based on customer behaviour. Continuously refine campaigns using insights around seasonality, timing, audience trends and external factors. Producing and interpreting detailed performance reports using CRM platforms, BI tools and Excel. Presenting insights clearly and confidently to internal teams and senior stakeholders. Collaborating closely with marketing, performance and creative teams to drive results. You will have / be Previous experience in a CRM or email marketing specialist role. Hands-on experience using Klaviyo or a similar CRM platform. Strong understanding of segmentation, automation and behavioural targeting. Experience running and analysing A/B tests and performance campaigns. Highly data-driven, analytical and commercially minded. Confident interpreting performance data and explaining results clearly. Proactive, organised and comfortable working in a fast-paced environment. Creative in approach, with the ability to suggest ideas and improvements. How to apply To hear more details about this opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume your application has been unsuccessful.
Mar 22, 2026
Full time
R13 Recruitment are excited to be partnering with a fast-growing, highly commercial e-commerce business to find a talented CRM professional to join their performance marketing team. This is a brilliant opportunity to step into a dynamic growth function where you'll take ownership of high-volume CRM campaigns, driving engagement through smart, data-led optimisation and continuous testing. If you love being hands-on with campaigns but also thrive on analysing performance and uncovering opportunities to improve, this role offers the perfect balance. You'll play a key role in shaping customer communications, delivering impactful campaigns, and contributing to ongoing growth through experimentation and insight. Based just outside Norwich, with Monday to Friday, 9:00am - 5:00pm working hours, with a competitive salary of £30,000 - £40,000 depending on experience. The company This organisation is a rapidly scaling digital brand operating in a high-value market, delivering campaigns at significant scale. Their marketing team is fast-paced, commercially driven, and highly collaborative - offering a unique opportunity to work on campaigns that reach hundreds of thousands to millions of customers. You'll have the chance to bring your ideas, shape strategy and make a tangible impact as the brand continues to grow. Benefits Work from home 3 days per week / 2 days in the Norwich based office. Pension - 5% employer matched contribution 25 days holiday + bank holidays Free lunch provided onsite Free onsite parking Company events Supportive, performance-led team environment The day to day Delivering high-volume weekly CRM campaigns across email, SMS and push notifications. Managing BAU CRM activity end-to-end, including scheduling, setup, QA and deployment. Working extensively in Klaviyo, overseeing segmentation, data sets and campaign logic. Designing and executing A/B tests across subject lines, content, timing, creative and audience segments. Analysing campaign performance, tracking metrics such as open rates, CTR, conversions and web traffic. Building, monitoring and optimising automated CRM flows based on customer behaviour. Continuously refine campaigns using insights around seasonality, timing, audience trends and external factors. Producing and interpreting detailed performance reports using CRM platforms, BI tools and Excel. Presenting insights clearly and confidently to internal teams and senior stakeholders. Collaborating closely with marketing, performance and creative teams to drive results. You will have / be Previous experience in a CRM or email marketing specialist role. Hands-on experience using Klaviyo or a similar CRM platform. Strong understanding of segmentation, automation and behavioural targeting. Experience running and analysing A/B tests and performance campaigns. Highly data-driven, analytical and commercially minded. Confident interpreting performance data and explaining results clearly. Proactive, organised and comfortable working in a fast-paced environment. Creative in approach, with the ability to suggest ideas and improvements. How to apply To hear more details about this opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume your application has been unsuccessful.
R13 Recruitment are working on behalf of a well-established, national organisation in their search for an experienced HR Manager to support a key regional division - on a maternity cover contract (circa. 14 months). This is a broad, generalist role offering full ownership of the HR function at regional level. You will work closely with senior leadership to deliver a high-quality, commercially focused HR service, supporting both day-to-day operations and longer-term people strategy. This opportunity would suit someone who enjoys a hands-on role within a structured, fast-paced private sector environment. The successful candidate will showcase balancing operational delivery with strategic input. With a competitive salary offered, this role will be based at the company's Norwich offices (on the outskirts of the city) with occasional travel required on a regional-basis and for quarterly HR meetings nationwide. The Company This organisation operates at scale across multiple regions and has an established reputation within its sector. With a strong operational structure and clear regional objectives, the business places real emphasis on professional standards, performance and continuous improvement. You will sit within the regional senior leadership team, allowing for both autonomy and access to wider strategic support. Benefits Potential option of a four-day working week. Structured, professional working environment. Opportunity to work closely with senior leadership. Exposure to regional and national HR initiatives. Regular national HR collaboration meetings. The Day to Day Delivering a full generalist HR service across the region. Acting as a key advisor to senior leaders and line managers. Managing all employee relations matters including disciplinaries, grievances and performance management. Supporting annual pay reviews, bonus processes and workforce planning. Overseeing recruitment activity, from approvals through to onboarding. Producing HR reports, data analysis and board-level insights. Managing absence, wellbeing and long-term sickness processes. Supporting onboarding, inductions and employee lifecycle activity. Ensuring compliance with employment legislation and internal policies. Overseeing HR administration and supporting junior team members where required. Contributing to senior management meetings and wider business strategy. You Will Have / Be Proven experience in a generalist HR Manager role, ideally within a large organisation. CIPD Level 5 (or equivalent) is desirable. Experience with HR systems would be advantageous. Strong knowledge of employment legislation and HR best practice. Confident managing complex employee relations cases. Comfortable working in a fast-paced, structured environment. Strong organisational skills with excellent attention to detail. Able to manage workload effectively and prioritise competing demands. Confident communicator, able to influence at all levels. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.
Mar 21, 2026
Contractor
R13 Recruitment are working on behalf of a well-established, national organisation in their search for an experienced HR Manager to support a key regional division - on a maternity cover contract (circa. 14 months). This is a broad, generalist role offering full ownership of the HR function at regional level. You will work closely with senior leadership to deliver a high-quality, commercially focused HR service, supporting both day-to-day operations and longer-term people strategy. This opportunity would suit someone who enjoys a hands-on role within a structured, fast-paced private sector environment. The successful candidate will showcase balancing operational delivery with strategic input. With a competitive salary offered, this role will be based at the company's Norwich offices (on the outskirts of the city) with occasional travel required on a regional-basis and for quarterly HR meetings nationwide. The Company This organisation operates at scale across multiple regions and has an established reputation within its sector. With a strong operational structure and clear regional objectives, the business places real emphasis on professional standards, performance and continuous improvement. You will sit within the regional senior leadership team, allowing for both autonomy and access to wider strategic support. Benefits Potential option of a four-day working week. Structured, professional working environment. Opportunity to work closely with senior leadership. Exposure to regional and national HR initiatives. Regular national HR collaboration meetings. The Day to Day Delivering a full generalist HR service across the region. Acting as a key advisor to senior leaders and line managers. Managing all employee relations matters including disciplinaries, grievances and performance management. Supporting annual pay reviews, bonus processes and workforce planning. Overseeing recruitment activity, from approvals through to onboarding. Producing HR reports, data analysis and board-level insights. Managing absence, wellbeing and long-term sickness processes. Supporting onboarding, inductions and employee lifecycle activity. Ensuring compliance with employment legislation and internal policies. Overseeing HR administration and supporting junior team members where required. Contributing to senior management meetings and wider business strategy. You Will Have / Be Proven experience in a generalist HR Manager role, ideally within a large organisation. CIPD Level 5 (or equivalent) is desirable. Experience with HR systems would be advantageous. Strong knowledge of employment legislation and HR best practice. Confident managing complex employee relations cases. Comfortable working in a fast-paced, structured environment. Strong organisational skills with excellent attention to detail. Able to manage workload effectively and prioritise competing demands. Confident communicator, able to influence at all levels. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.
