Mploy Staffing Solutions
Poole, Dorset
Jul 14, 2026
Full time
MPLOY Staffing Solutions are recruiting on behalf of a respected charitable housing organisation for an experienced Estate & Housing Manager. This is a varied standalone role combining housing management, resident welfare, estate maintenance, compliance, and governance support. You'll be the main point of contact for residents, contractors, and external agencies, helping to ensure a safe, supportive, and well-maintained community. Key Responsibilities Manage the lettings process from enquiry to occupancy, including applications, assessments, and resident onboarding Ensure tenancy and occupancy agreements are maintained and compliant Act as the primary point of contact for residents, responding to day-to-day enquiries and welfare concerns Liaise with healthcare professionals, social services, families, and support agencies to ensure residents receive appropriate support Promote community activities and help maintain a welcoming and inclusive environment Conduct regular property inspections and identify maintenance requirements Source, instruct, and manage contractors for planned and reactive maintenance works Ensure communal areas, grounds, buildings, security systems, and estate facilities are maintained to a high standard Maintain health & safety systems, fire safety records, risk assessments, and statutory compliance Support Trustee meetings, prepare reports, maintain records, and ensure GDPR compliance Essential CIH Level 4 Certificate in Housing (or equivalent) Previous housing management experience Experience managing contractors and property maintenance Strong understanding of housing legislation and compliance Excellent communication, organisational, and IT skills Ability to work independently and manage a varied workload Full UK Driving Licence Desirable IOSH Managing Safely or equivalent qualification Experience working with older or vulnerable adults Knowledge of the Almshouse sector