We are looking for a Client Relationship Manager (Subject Matter Expert) to act as an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the Client Relationship Manager role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers. Job Role of Client Relationship Manager: Accountable for building and managing relationships with internal customers and external customers such as non-commercial relationships (hotel operations, health and safety, public health, housekeeping). Accountable for nurturing an account to ensure it grows to its full potential. Work closely with clients to ensure involvement with their strategic planning and how we can support. A good working knowledge of product creation & delivery, change control, product definition and change management processes. Excellent communication and interpersonal skills, with influencing and engagement skills Working closely with the internal account support to ensure customer expectations are met and products are delivered on time. Influence the direction of accounts you look and after and proactively engage with the client to decide on the appropriate range of products they require. Research sufficiently to enable you to act as the industry expert, thereby offering clients consultation on relevant products and processes. Proactively work with colleagues internally and with clients to improve the profitability of their accounts. Interrogate client accounts, conducting regular reviews of pricing and opportunities for margin growth and price increases. Source products in response to clients' requests and use this information to anticipate future needs. Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively, providing solutions to their problems. Skills & experience of Client Relationship Manager: B2B or B2C sales and customer management experience Experience within the leisure, retail and/or hospitality industry preferred. Demonstrable experience building and developing profitable long term customer relationships Strong commercial acumen (ability to analyse and interpret data leading to additional business opportunities and wins) Appetite to develop both product and industry knowledge Ability to build strong relationships with both customers and colleagues Experienced negotiator able to manage discussions with a win/win achieved each time What's in it for you as Client Relationship Manager: Modern open plan office Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Tuck shop' snacks Free lunch every Friday Cycle to Work scheme Complementary Birthday vouchers Subsidised workplace massage Eye care vouchers Employee Assistance Programme (EAP) Company social and corporate events
May 22, 2026
Full time
We are looking for a Client Relationship Manager (Subject Matter Expert) to act as an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the Client Relationship Manager role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers. Job Role of Client Relationship Manager: Accountable for building and managing relationships with internal customers and external customers such as non-commercial relationships (hotel operations, health and safety, public health, housekeeping). Accountable for nurturing an account to ensure it grows to its full potential. Work closely with clients to ensure involvement with their strategic planning and how we can support. A good working knowledge of product creation & delivery, change control, product definition and change management processes. Excellent communication and interpersonal skills, with influencing and engagement skills Working closely with the internal account support to ensure customer expectations are met and products are delivered on time. Influence the direction of accounts you look and after and proactively engage with the client to decide on the appropriate range of products they require. Research sufficiently to enable you to act as the industry expert, thereby offering clients consultation on relevant products and processes. Proactively work with colleagues internally and with clients to improve the profitability of their accounts. Interrogate client accounts, conducting regular reviews of pricing and opportunities for margin growth and price increases. Source products in response to clients' requests and use this information to anticipate future needs. Ability to calmly deal with client queries and concerns with high levels of professionalism and creatively, providing solutions to their problems. Skills & experience of Client Relationship Manager: B2B or B2C sales and customer management experience Experience within the leisure, retail and/or hospitality industry preferred. Demonstrable experience building and developing profitable long term customer relationships Strong commercial acumen (ability to analyse and interpret data leading to additional business opportunities and wins) Appetite to develop both product and industry knowledge Ability to build strong relationships with both customers and colleagues Experienced negotiator able to manage discussions with a win/win achieved each time What's in it for you as Client Relationship Manager: Modern open plan office Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Tuck shop' snacks Free lunch every Friday Cycle to Work scheme Complementary Birthday vouchers Subsidised workplace massage Eye care vouchers Employee Assistance Programme (EAP) Company social and corporate events
We are currently working with a thriving Metal Treatments company based in a well maintained and purpose built factory on the Ferndown Industrial Estate. Due to growth they are looking for a Paint Sprayer who has prior experience with Aerospace and defence primer and top coats paint systems. You will be working in both Matt and gloss finishes and must have Wet Spraying experience. You will be part of a busy team responsible for prepping and masking prior to painting and then carrying out final inspection. You will also be required to maintain and clean the booths and equipment Salary up to £30,500 depending on experience Working hours are Mon to Thurs 8am to 4pm Friday 8am to 1pm Free Parking Over time available and paid at time and a half
May 21, 2026
Full time
We are currently working with a thriving Metal Treatments company based in a well maintained and purpose built factory on the Ferndown Industrial Estate. Due to growth they are looking for a Paint Sprayer who has prior experience with Aerospace and defence primer and top coats paint systems. You will be working in both Matt and gloss finishes and must have Wet Spraying experience. You will be part of a busy team responsible for prepping and masking prior to painting and then carrying out final inspection. You will also be required to maintain and clean the booths and equipment Salary up to £30,500 depending on experience Working hours are Mon to Thurs 8am to 4pm Friday 8am to 1pm Free Parking Over time available and paid at time and a half
