Location: Bournemouth Hours: Full-time 37.5 hours per week Monday-Friday (8:30am-6:00pm, shift pattern) Salary: £24,785 per annum + Bonus Contract Type: Temp to Perm We're recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis. This is a varied role combining customer service, administration and project support, making it ideal for someone who enjoys helping customers, solving problems and working in a fast-paced office environment. What you'll be doing as Customer Support Advisor: Handling inbound calls and customer enquiries. Responding to emails and support tickets from veterinary practices and clients. Updating customer records and maintaining accurate data. Supporting onboarding for new veterinary practices. Assisting with Excel-based projects, pricing updates and general administration. Liaising with suppliers to support home delivery services. Identifying opportunities to promote additional services to customers. What we're looking for in the Customer Support Advisor: Previous office-based customer service or administration experience. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Excel. Strong attention to detail and organisational skills. A proactive, positive approach with the ability to multitask. Confidence speaking with customers over the phone. What's on offer Bonus scheme. Hybrid working after successful training and probation. Company pension. Free flu jabs. Sick pay. Free on-site parking. Supportive team and opportunities to develop your skills. If you're looking for a varied customer support role with long-term potential, we'd love to hear from you. customer support customer service account manager administration customer success
Aug 17, 2026
Full time
Location: Bournemouth Hours: Full-time 37.5 hours per week Monday-Friday (8:30am-6:00pm, shift pattern) Salary: £24,785 per annum + Bonus Contract Type: Temp to Perm We're recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis. This is a varied role combining customer service, administration and project support, making it ideal for someone who enjoys helping customers, solving problems and working in a fast-paced office environment. What you'll be doing as Customer Support Advisor: Handling inbound calls and customer enquiries. Responding to emails and support tickets from veterinary practices and clients. Updating customer records and maintaining accurate data. Supporting onboarding for new veterinary practices. Assisting with Excel-based projects, pricing updates and general administration. Liaising with suppliers to support home delivery services. Identifying opportunities to promote additional services to customers. What we're looking for in the Customer Support Advisor: Previous office-based customer service or administration experience. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Excel. Strong attention to detail and organisational skills. A proactive, positive approach with the ability to multitask. Confidence speaking with customers over the phone. What's on offer Bonus scheme. Hybrid working after successful training and probation. Company pension. Free flu jabs. Sick pay. Free on-site parking. Supportive team and opportunities to develop your skills. If you're looking for a varied customer support role with long-term potential, we'd love to hear from you. customer support customer service account manager administration customer success
Are you looking to join a local company that offers specialist construction solutions and through the effective management of all resources available, ensures that customer service is maintained at the highest levels whilst operating within the company's policies and meeting the overall objectives of the business? We currently have an exciting opportunity for a Hire Controller based in Lymington offering a competitive salary and working with a fantastic team. Role Responsibilities of Hire Coordinator:- As the Hire Coordinator, you will provide full support to your line manager ensuring all administration records are completed on time and accurately, while working closely with all members of the internal sales team. Your duties will include;- Responding to incoming telephone calls and emails from customers, providing prompt and professional service. Processing on-hire and off-hire requests using our dedicated hire management system with a high level of accuracy. Preparing and issuing hire quotations based on customer requirements. Coordinating with operational depots and the transport team to arrange equipment deliveries, collections, and exchanges. Liaising with internal teams to ensure orders are fulfilled correctly and on time. Maintaining accurate records of customer activity, hire information, and system data. Assisting with checking product availability and supporting depot stock control processes. Helping to resolve any service issues or queries efficiently and escalating when required. The Ideal Hire Coordinator:- The ideal candidate will be enthusiastic and willing to learn. You will have excellent customer service skills and a professional & friendly telephone manner. Good organisational and time management skills are essential along with the ability to multi task . Due to location you must be able to drive and have own vehicle. Hire Controller Lymington SO41 Salary - £28,000 Monday - Friday Hours are 8:30am - 5pm Monday to Friday 25 Holiday days + Bank Holidays
Aug 17, 2026
Full time
Are you looking to join a local company that offers specialist construction solutions and through the effective management of all resources available, ensures that customer service is maintained at the highest levels whilst operating within the company's policies and meeting the overall objectives of the business? We currently have an exciting opportunity for a Hire Controller based in Lymington offering a competitive salary and working with a fantastic team. Role Responsibilities of Hire Coordinator:- As the Hire Coordinator, you will provide full support to your line manager ensuring all administration records are completed on time and accurately, while working closely with all members of the internal sales team. Your duties will include;- Responding to incoming telephone calls and emails from customers, providing prompt and professional service. Processing on-hire and off-hire requests using our dedicated hire management system with a high level of accuracy. Preparing and issuing hire quotations based on customer requirements. Coordinating with operational depots and the transport team to arrange equipment deliveries, collections, and exchanges. Liaising with internal teams to ensure orders are fulfilled correctly and on time. Maintaining accurate records of customer activity, hire information, and system data. Assisting with checking product availability and supporting depot stock control processes. Helping to resolve any service issues or queries efficiently and escalating when required. The Ideal Hire Coordinator:- The ideal candidate will be enthusiastic and willing to learn. You will have excellent customer service skills and a professional & friendly telephone manner. Good organisational and time management skills are essential along with the ability to multi task . Due to location you must be able to drive and have own vehicle. Hire Controller Lymington SO41 Salary - £28,000 Monday - Friday Hours are 8:30am - 5pm Monday to Friday 25 Holiday days + Bank Holidays
