BPHA

Property Strategy Manager £48,500 plus £2000 car allowance Bedford and the surrounding areas Permanent, Full Time Please note: We are open to those looking for Part-Time or Flexible working. bpha are looking for an analytical and commercially minded Asset Strategy Manager to support the delivery of our Asset Management Strategy click apply for full job details

Mobile Caretaker 25,950pa ( 10,169.59 prorate) Permanent, Part Time - 14.5 hours - Thursday (7.5hrs) / Friday (7 hours) Bedford, UK - Covering multiple sites Are you passionate about creating safe, welcoming environments for residents? Do you thrive in a role where every day brings new challenges and opportunities to help others? bpha is seeking a dedicated Caretaker to join our team and play a vital part in maintaining the safety, cleanliness, and community spirit of our buildings. What You'll Do: Deliver a high-quality, customer-focused caretaking service to our residents. Respond swiftly to emergencies and act as a first responder, ensuring the ongoing safety of communal buildings. Complete health and safety assessments, keep accurate records, and help bpha meet statutory and legislative requirements. Supervise contractors and maintenance teams on site, assisting with tasks like grass cutting, window cleaning, and repairs. Carry out daily, weekly, and monthly safety checks-including fire alarms, emergency lighting, fire doors, and lifts. Ensure communal areas are clean, safe, and free from hazards, following bpha's "Move It or Lose It" process. Perform basic maintenance tasks such as changing light bulbs, reading meters, and adjusting time switches. Work closely with housing officers and other stakeholders to provide a joint approach to building safety. Manage challenging situations with empathy and professionalism, supporting residents and liaising with emergency services when needed. What We're Looking For: Ability to work independently (lone working) and as part of a team. Excellent communication and customer service skills. Experience in cleaning and general maintenance. Confident using Microsoft Outlook, Teams, Excel, and Asprey data systems. Relevant qualifications (or equivalent experience) such as Legionella P900, Level 2 VRQ Award in Asset and Building Compliance Awareness. COSHH training is desirable. Our Values: At bpha, we live by our values: We take responsibility: We do what we say and hold ourselves accountable. We show empathy: We respect and listen to every colleague and customer. We are better together: We collaborate, value diversity, and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference for more people. Why Join Us? Be part of a supportive, ambitious team committed to excellence. Make a real impact on the safety and wellbeing of our residents. Opportunities for training and professional development. Work in a role where your actions truly matter, every single day. Disclaimer: Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.

Repairs Scheduler Full Time (37 hours per week) Location - Bedford (Hybrid Working) Salary - 28,882.35 per annum This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm - 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as a key member of our workforce? If so, we want to hear from you! Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best service possible, we are bringing our repairs and maintenance service in-house. As a Repairs Scheduler you will be: Be a confident people person who works seamlessly with our tradespeople and sub-contractors. Scheduling the right colleague for each job and plan daily workloads efficiently and effectively. Helping maximise first-time-fix rates and minimise travel between jobs. Reducing disruption to customers by planning thoughtfully and communicating clearly. What We're Looking for in a Repairs Scheduler: Experience of logistical planning or other comparable scheduling service. An organised approach to work, with a positive attitude and great time management. A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs. Housing repairs and maintenance knowledge beneficial, but not essential. Good communication and IT skills. Working pattern Hybrid role: office-based during training, then a mix of office and home working (to be agreed). Late shift 12pm-8pm from home. One week in every four includes half-day weekday and half-day Saturday working (flexible). Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a pay cheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: A competitive salary of 28,882.35 per annum. Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays. Generous contributory pension scheme, with up to 12% contributed by bpha. Free private health care (family members can also be added at a cost). Free life assurance. Discounted gym membership. A range of free wellbeing services including digital gym and fitness classes. Hybrid working. Are you ready to make a difference? If you're ready to make a positive impact and develop your career in our team, we'd love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Fire Safety Delivery Manager £52,500 plus £2000 car allowance Bedford, Hybrid Permanent, Full Time At bpha, our residents' safety is our top priority. We're looking for an experienced Fire Safety Delivery Manager to lead the delivery of fire safety projects across our housing portfolio, ensuring compliance, driving improvements, and helping us create safer homes and communities click apply for full job details

Asset Strategy Manager 48,500 plus 2000 car allowance Bedford and the surrounding areas Permanent, Full Time Please note: We are open to those looking for Part-Time or Flexible working. bpha are looking for an analytical and commercially minded Asset Strategy Manager to support the delivery of our Asset Management Strategy. You will play a key role in assessing property performance, undertaking options appraisals, and making recommendations that optimise asset value, operational efficiency and customer outcomes. You will also support acquisitions, disposals, lease management and strategic decision-making across the portfolio. Key Responsibilities Analyse portfolio performance and provide data-driven recommendations to support asset strategy. Undertake options appraisals to inform investment, redevelopment, retention and disposal decisions. Lead on small to medium-scale asset decisions in line with delegated authority levels. Support property and land acquisition and disposal activities, including business case preparation. Manage commercial leases and partnerships, maximising value while mitigating risk. Collaborate with teams across Housing, Investment, Regeneration, Sustainability, Sales and Finance to ensure informed asset decisions. Build and maintain effective relationships with external stakeholders including agents, valuers, developers and tenants. Maintain and develop asset performance data and reporting to support strategic decision-making. Person Specification Experience within asset management, property strategy, social housing or a related property environment. Strong analytical skills with experience in financial appraisals, portfolio analysis and asset performance assessment. Understanding of NPV, yield analysis and data-led decision-making. Experience managing stakeholder relationships and influencing decision-making. Knowledge of commercial leases and property-related contracts. Understanding of the housing association regulatory environment. Degree qualified or equivalent professional experience. ICS qualification or working towards professional accreditation. Key Skills Strong commercial and analytical mindset. Excellent communication and stakeholder management skills. Ability to interpret complex property and financial data. Strong organisational and problem-solving abilities. Ability to balance commercial performance with social value outcomes. Please Note: Early application is encouraged, as we may close this vacancy before the advertised closing date if we receive a strong response from suitable candidates.

Project Delivery Manager 57,000 including 2000 car allowance Bedford, Hybrid Please note, we currently have two vacancies available: 1x Permanent, Full Time and 1x 12m FTC, Full Time We're looking for an experienced Project Delivery Manager to lead a portfolio of residential development projects from procurement through to completion. You'll take ownership of project delivery, managing budgets, programmes, risks and stakeholder relationships to ensure schemes are delivered on time, within budget and to the required quality standards. Why bpha? At bpha, we have ambitious plans to grow and deliver more high-quality homes that make a positive difference to people's lives. As we continue to expand, we are looking for talented and ambitious individuals who share our passion for providing excellent homes and services. Join us and play a key role in helping us achieve our growth aspirations while creating communities where people can thrive. What you'll be doing: Managing development projects from handover through to completion. Procuring contractors and associated services. Managing project budgets, cashflows and viability. Monitoring programme performance, risks and project milestones. Leading internal and external project teams. Ensuring compliance with planning, contractual and regulatory requirements. Producing project reports and forecasts. Managing stakeholder relationships, including local authorities, Homes England and project partners. Supporting grant claims and funding compliance. Driving high standards of quality, health and safety, and project delivery. What we're looking for: Proven experience delivering residential development projects. Strong knowledge of procurement, construction and planning processes. Experience managing project budgets, programmes and risks. Ability to build effective relationships with internal and external stakeholders. Strong communication, negotiation and influencing skills. Experience working within the housing sector, including knowledge of Homes England funding requirements. A proactive approach with excellent attention to detail and the ability to meet deadlines. Please note: We reserve the right to close this vacancy early if sufficient applications are received, so we encourage early applications.

Marketing Co-ordinator Bedford (Hybrid) £28,579.49 per annum 12-Month Fixed Term Contract Full Time The Marketing Co-ordinator plays a pivotal role in the successful launch and promotion of new home developments. This position is responsible for coordinating legal site setup, preparing marketing collateral, and executing campaigns that align with strategic objectives. The role requires close collaboration with internal teams, solicitors, contractors, and external stakeholders to ensure timely delivery and compliance with industry standards. The postholder will support the Senior Marketing Co-ordinator and act as their deputy when required, contributing to the delivery of an exceptional customer experience across all touchpoints. Key Responsibilities Coordinate the launch of new home developments at least three months prior to handover, ensuring all legal and marketing materials are in place. Support and coach Marketing Assistants in campaign planning and execution, fostering professional development and team effectiveness. Monitor marketing performance, lead generation, and advertising effectiveness, providing regular feedback and reporting. Ensure all marketing content is accurate, transparent, compliant with the Consumer Code, and aligned with brand standards. Liaise with solicitors, contractors, and suppliers to ensure readiness for site launches. Attend site meetings and contribute to the development of marketing strategies and collateral. Identify and recommend innovative marketing approaches to enhance campaign performance and value for money. Maintain strong working relationships with internal and external stakeholders to support operational effectiveness. Ensure valid valuations are in place for new homes and Rent to Homebuy (RTHB) schemes, following correct procedures. Promote the Bushmead and Domovo brands as synonymous with quality and customer service. Maintain accurate CRM records to support real-time reporting and ensure GDPR compliance. Contribute to marketing and sales reports to inform strategic planning. Coordinate marketing campaigns for resales and RTHB properties. Provide a responsive, customer-focused marketing service to maximise lead generation. Demonstrate flexibility in supporting the wider Marketing and Sales team as needed. Undertake additional duties in line with the role s responsibilities and evolving organisational needs. Person Specification Essential Skills & Attributes Strong IT proficiency. Excellent communication, negotiation, and influencing skills. High level of organisation, attention to detail, and presentation ability. Ability to manage multiple projects simultaneously. Self-motivated and proactive with strong collaborative skills. Experience in team coordination or supervision. Knowledge of Shared Ownership and property specifications. Ability to analyse marketing and sales data and produce insightful reports. Positive attitude with a commitment to quality and continuous improvement. Ability to work independently and as part of a team. Flexible approach to working hours, including occasional evenings and weekends. Full UK driving licence and access to a vehicle. Desirable Experience - Experience in housing association environments. - Understanding of digital marketing and social media platforms. - Familiarity with customer segmentation and marketing analytics. - Knowledge of property conveyancing processes. - Experience in report writing and strategic contribution. - Recognised marketing qualification (e.g. CIM) or equivalent experience.

Bedford, Bedfordshire £24,242.40 per annum Working Hours: Monday to Thursday, 8am5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, were not just offering a jobwere offering a long-term career development oppo click apply for full job details

Groundworker Multi Trader Bedford and surrounding areas From £30,000 per annum Permanent, Full Time Monday to Saturday, rota based, 8am-8pm As a Groundworker Multi Trader, you will be responsible for delivering high-quality repairs and maintenance services in and around customer homes, including void properties. This multi-skilled role requires expertise across a range of ground working tasks such as: Drainage installation (ACO, French drains, soakaways) Concreting, bricklaying, pointing Paving, slabbing, tarmacking Gullies, manholes, fencing You will ensure that all work is completed to a high standard, with a strong focus on customer satisfaction, safety, and efficiency. Key Responsibilities Deliver a professional, courteous, and empathetic service to customers Complete repairs with a high first-time fix rate and minimal downtime Maintain van stock and source materials efficiently Adhere to all health, safety, environmental, and quality (SHEQ) standards Participate in training, toolbox talks, and appraisals Communicate effectively with supervisors, schedulers, and colleagues Ensure company property and equipment is maintained and fit for purpose Support continuous improvement and contribute to team productivity Skills and Attributes: Strong commitment to customer service Organised, self-motivated, and able to manage time effectively Good problem-solving and communication skills Attention to detail and quality workmanship Basic IT skills for job management systems Willingness to learn and develop new skills Knowledge and Experience: Broad trade and construction knowledge Awareness of health and safety practices Familiarity with NHF schedule of rates Experience working in occupied homes Experience working under time constraints Training in handling non-licensed asbestos Qualifications : GCSEs or equivalent NVQ Level 2 or higher in a construction trade or C&G 6219-07 Multi-skills CSCS card First Aid training Full clean driving licence Please note that this vacancy may close earlier than the advertised deadline if enough applications are received. We encourage all interested candidates to apply promptly to avoid missing out.

Bedford, Bedfordshire £24,242.40 per annum Working Hours: Monday to Thursday, 8am5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, were not just offering a jobwere offering a long-term career development oppo click apply for full job details

Senior Project Manager Bedford (Hybrid Working Pattern) £55,550 including car allowance Permanent, Full time Monday to Friday The Senior Project Manager leads the planned works team to deliver cost-effective, customer-focused cyclical and planned maintenance. They manage internal stakeholders and external contractors to meet operational, contractual, and statutory requirements, including CDM regulations. The role includes oversight of budgets, forecasting, and spend profiling for planned and cyclical works. Key Responsibilities Ensure compliance with CDM 2015 and other statutory obligations. Monitor health and safety through site visits and documentation. Lead a team of project managers, officers, and coordinators. Conduct performance reviews and manage recruitment. Deliver efficient programmes of work with clear targets and milestones. Manage leaseholder consultations and ensure quality, cost, and time targets are met. Ensure contractor performance meets targets and resolve conflicts. Develop and monitor budgets with finance and asset data teams. Engage residents for feedback and improve satisfaction. Provide guidance across the department and deputise for the Asset Investment Manager. Ensure adherence to policies, financial regulations, and GDPR. Required Skills Strong leadership and customer care skills. Problem-solving and interpersonal skills. Proficiency in MS Office and asset management software. Knowledge of construction and residential maintenance. Understanding of contract administration and health & safety legislation. Experience in budget management and team leadership. Degree or equivalent experience (Essential). CIH Level 3, RICS/CIOB (Desirable). Disclaimer: Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.

Customer Engagement and Influence Officer Bedford and surrounding areas £32,240 per annum (Inclusive of £2000 essential car allowance) Full time 37 hours per week (evening and occasional weekends will be required) Are you passionate about amplifying the voices of customers and making a real impact? What you will be doing: Ensuring the customers voice is embedded at the heart of our decision making and click apply for full job details

Carpenter Bedford and surrounding areas £32,550.00 per annum Full Time, Permanent Rota Driven Monday Saturday 8am-8pm To carry out carpentry repairs and improvements in customers homes and empty properties, ensuring high standards of quality, safety, and customer care. This role combines hands-on skills with a commitment to delivering a positive experience and contributing to safe, well-maintained homes. Key Responsibilities Complete a wide range of carpentry and joinery tasks in domestic and communal settings. Diagnose repair needs accurately and deliver high-quality solutions. Maintain van stock and source materials efficiently to meet service needs. Communicate effectively with colleagues, supervisors, and customers. Follow all health and safety procedures, including PPE use, risk assessments, and safe working practices. Participate in training, toolbox talks, and team development activities. Maintain company tools, vehicles, and equipment in good working order. Use job management systems to support productivity and service delivery. Promote environmentally responsible practices in material use and waste disposal. Skills and Experience Strong commitment to delivering excellent customer service. Organised, self-motivated, and able to manage time effectively. Good problem-solving and communication skills. Attention to detail and pride in quality workmanship. Comfortable using basic IT tools (e.g., handheld devices or computers). Experience in carpentry and joinery within homes and communal areas. Familiarity with working in occupied homes and under time constraints. Awareness of health and safety practices in construction. Experience in another trade or working with non-licensed asbestos is beneficial. Qualifications and Requirements - NVQ Level 2 or equivalent in Carpentry. - GCSE-level education or equivalent. - Full clean driving licence. - Additional certifications (e.g., CSCS Card, First Aid, BM Trada Q) are welcomed but not mandatory. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.

Groundworker - Multi Trader Bedford and surrounding areas From £30,000 per annum Permanent, Full Time Monday to Saturday, rota based, 8am-8pm As a Groundworker - Multi Trader, you will be responsible for delivering high-quality repairs and maintenance services in and around customer homes, including void properties. This multi-skilled role requires expertise across a range of ground working tasks such as: Drainage installation (ACO, French drains, soakaways) Concreting, bricklaying, pointing Paving, slabbing, tarmacking Gullies, manholes, fencing You will ensure that all work is completed to a high standard, with a strong focus on customer satisfaction, safety, and efficiency. Key Responsibilities Deliver a professional, courteous, and empathetic service to customers Complete repairs with a high first-time fix rate and minimal downtime Maintain van stock and source materials efficiently Adhere to all health, safety, environmental, and quality (SHEQ) standards Participate in training, toolbox talks, and appraisals Communicate effectively with supervisors, schedulers, and colleagues Ensure company property and equipment is maintained and fit for purpose Support continuous improvement and contribute to team productivity Skills and Attributes: Strong commitment to customer service Organised, self-motivated, and able to manage time effectively Good problem-solving and communication skills Attention to detail and quality workmanship Basic IT skills for job management systems Willingness to learn and develop new skills Knowledge and Experience: Broad trade and construction knowledge Awareness of health and safety practices Familiarity with NHF schedule of rates Experience working in occupied homes Experience working under time constraints Training in handling non-licensed asbestos Qualifications : GCSEs or equivalent NVQ Level 2 or higher in a construction trade or 'C&G 6219-07 Multi-skills' CSCS card First Aid training Full clean driving licence Please note that this vacancy may close earlier than the advertised deadline if enough applications are received. We encourage all interested candidates to apply promptly to avoid missing out.

Scheme Manager Northamptonshire Salary: £32,821 Full-Time 37 hours per week Permanent Monday to Friday, hours can be worked flexibly between core hours of 8am 6pm Are you passionate about supporting people to live independently and thrive in their homes? Were looking for a proactive and compassionate Scheme Manager to join our team and support customers with complex needs to maintain stable housi click apply for full job details

Community Engagement Officer Remote working regular travel to Linmere, Houghton Regis Salary: £27,200 Contract: Full time, Permanent (37 hours per week) Join Our Team as a Community Engagement Officer Are you passionate about making a real difference in communities? Do you believe in empowering residents to shape their neighbourhoods and thrive together? At bpha, we re looking for a committed Community Engagement Officer to help drive lasting, positive change. What You ll Be Doing: You'll play a leading role in delivering community-led solutions, building partnerships, and supporting both established and new neighbourhoods. From regeneration initiatives to quality-of-life projects, you'll bring people together to tackle what matters most to them creating stronger, more connected communities. Your Key Responsibilities: Identify community trends and develop targeted, impactful projects Lead on initiatives that promote regeneration, cohesion and quality of life Support and guide new resident groups and secure funding opportunities Build strong networks across stakeholders, residents and partner organisations Promote resident involvement and amplify community voices Encourage volunteering and learning opportunities that empower individuals Ensure inclusion and outreach to all, especially marginalised communities What We re Looking For: A natural communicator and problem-solver with strong project management skills Proven experience (at least 2 years experience) in community development or engagement Ability to build trust and work collaboratively with diverse groups Skilled in planning, delivering, and evaluating impactful community projects Passion for inclusion, learning, and long-term transformation IT proficiency and a good understanding of social housing challenges Please note the post holder must have a valid driving licence and access to a vehicle during working hours to be successfully carry out the duties of the role. Desirable but not essential: Knowledge of welfare reform and social housing policy Experience securing external funding Familiarity with MS PowerPoint and Visio Whether you re hands-on at community events, liaising with local partners, or helping residents find their collective voice you ll be at the heart of something meaningful. Why bpha? We re a values-led housing association on a mission to build sustainable communities. You ll join a supportive, ambitious team that values innovation, impact, and inclusivity. Ready to be a catalyst for community change? Apply now. Please note, applications will be reviewed as received and bpha reserves the right to close the advertisement prior to the scheduled closing date. Apply early to avoid disappointment. Any offer of employment made will be subject to satisfactory pre-employment screening including references and DBS checks.