BPHA

Senior Network Engineer From 55,000pa Bedford, Hybrid Permanent, Full Time Can you Design, implement, and maintain robust, secure, and scalable network infrastructure solutions? Are you able to ensure high availability, performance, and security of bpha's network systems while mentoring junior staff and collaborating across IT teams? Then we want to hear from you! We're looking for someone who can do all of the above and more! Take a look at our key responsibilities below, and if you think that sounds like you, why not apply! Key Responsibilities Design and develop network architecture strategies aligned with business needs and industry standards. Implement and manage network security measures (firewalls, VPNs, IDS/IPS). Configure and maintain routers, switches, wireless systems, and firewalls. Deploy scalable, high-performance network solutions with minimal downtime. Conduct regular network maintenance, updates, and upgrades. Perform security audits and vulnerability assessments. Respond to and mitigate network security incidents. Automate network tasks and processes using scripting tools. Maintain comprehensive network documentation and diagrams. Collaborate with IT teams and third-party vendors on network-related projects. Provide technical guidance and mentorship to team members. Stay current with emerging network technologies and trends. Key Performance Indicators High network uptime and minimal downtime. Successful delivery of network projects on time and within budget. Zero or minimal security breaches. Positive stakeholder feedback on network performance and documentation. Effective automation and continuous improvement of network processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. Willingness to travel to remote sites as needed. Essential Experience & Knowledge Proven experience as a Senior Network Engineer. Proficiency in network protocols (TCP/IP, BGP, OSPF). Hands-on experience with Cisco, Meraki, Fortinet, NETGEAR, ZYXEL. Experience with SD-WAN technologies and network security tools. Strong background in Microsoft Azure and automation tools. Experience leading network projects and scripting for automation. Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.

Legal Assistant Permanent, Full Time, Hybrid up to £32,000 per annum, based on experience The Legal Assistant will provide proactive, responsive and professional legal support across the organisation, with a particular focus on sales, conveyancing, permissions, litigation, and general legal enquiries click apply for full job details

Independent Living Maintenance Officer Location: Bedford (Hybrid) Salary: 25,877.80 Contract: Full-time / Permanent Full UK driving license and access to a vehicle required We're looking for a proactive and customer-focused Independent Living Maintenance Officer to join our team. In this varied and hands-on role, you'll be responsible for delivering high-quality repairs and maintenance across our Independent Living schemes, ensuring our buildings remain safe, well-maintained, and welcoming for residents. Key Responsibilities Carry out minor repairs and maintenance across communal areas and individual properties Plan and schedule maintenance tasks efficiently Conduct monthly estate inspections to identify issues Ensure health & safety standards are maintained Oversee contractor work on-site Monitor and track repairs and escalate when needed Communicate effectively with residents and stakeholders Gather feedback and support continuous improvement What We're Looking For Experience in maintenance or repair work Strong organisational and communication skills Ability to work independently Excellent customer service approach Comfortable with IT systems Our values At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Additional Requirements An enhanced DBS check is required for this role Please note that that bpha reserves the right to close applications early upon identification of a suitable candidate so early applications are encouraged.

Marketing Co-ordinator Bedford (Hybrid) £28,579.49 per annum 12-Month Fixed Term Contract Full Time The Marketing Co-ordinator plays a pivotal role in the successful launch and promotion of new home developments. This position is responsible for coordinating legal site setup, preparing marketing collateral, and executing campaigns that align with strategic objectives. The role requires close collaboration with internal teams, solicitors, contractors, and external stakeholders to ensure timely delivery and compliance with industry standards. The postholder will support the Senior Marketing Co-ordinator and act as their deputy when required, contributing to the delivery of an exceptional customer experience across all touchpoints. Key Responsibilities Coordinate the launch of new home developments at least three months prior to handover, ensuring all legal and marketing materials are in place. Support and coach Marketing Assistants in campaign planning and execution, fostering professional development and team effectiveness. Monitor marketing performance, lead generation, and advertising effectiveness, providing regular feedback and reporting. Ensure all marketing content is accurate, transparent, compliant with the Consumer Code, and aligned with brand standards. Liaise with solicitors, contractors, and suppliers to ensure readiness for site launches. Attend site meetings and contribute to the development of marketing strategies and collateral. Identify and recommend innovative marketing approaches to enhance campaign performance and value for money. Maintain strong working relationships with internal and external stakeholders to support operational effectiveness. Ensure valid valuations are in place for new homes and Rent to Homebuy (RTHB) schemes, following correct procedures. Promote the Bushmead and Domovo brands as synonymous with quality and customer service. Maintain accurate CRM records to support real-time reporting and ensure GDPR compliance. Contribute to marketing and sales reports to inform strategic planning. Coordinate marketing campaigns for resales and RTHB properties. Provide a responsive, customer-focused marketing service to maximise lead generation. Demonstrate flexibility in supporting the wider Marketing and Sales team as needed. Undertake additional duties in line with the role s responsibilities and evolving organisational needs. Person Specification Essential Skills & Attributes Strong IT proficiency. Excellent communication, negotiation, and influencing skills. High level of organisation, attention to detail, and presentation ability. Ability to manage multiple projects simultaneously. Self-motivated and proactive with strong collaborative skills. Experience in team coordination or supervision. Knowledge of Shared Ownership and property specifications. Ability to analyse marketing and sales data and produce insightful reports. Positive attitude with a commitment to quality and continuous improvement. Ability to work independently and as part of a team. Flexible approach to working hours, including occasional evenings and weekends. Full UK driving licence and access to a vehicle. Desirable Experience - Experience in housing association environments. - Understanding of digital marketing and social media platforms. - Familiarity with customer segmentation and marketing analytics. - Knowledge of property conveyancing processes. - Experience in report writing and strategic contribution. - Recognised marketing qualification (e.g. CIM) or equivalent experience.

Bedford, Bedfordshire £24,242.40 per annum Working Hours: Monday to Thursday, 8am5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, were not just offering a jobwere offering a long-term career development oppo click apply for full job details

Groundworker Multi Trader Bedford and surrounding areas From £30,000 per annum Permanent, Full Time Monday to Saturday, rota based, 8am-8pm As a Groundworker Multi Trader, you will be responsible for delivering high-quality repairs and maintenance services in and around customer homes, including void properties. This multi-skilled role requires expertise across a range of ground working tasks such as: Drainage installation (ACO, French drains, soakaways) Concreting, bricklaying, pointing Paving, slabbing, tarmacking Gullies, manholes, fencing You will ensure that all work is completed to a high standard, with a strong focus on customer satisfaction, safety, and efficiency. Key Responsibilities Deliver a professional, courteous, and empathetic service to customers Complete repairs with a high first-time fix rate and minimal downtime Maintain van stock and source materials efficiently Adhere to all health, safety, environmental, and quality (SHEQ) standards Participate in training, toolbox talks, and appraisals Communicate effectively with supervisors, schedulers, and colleagues Ensure company property and equipment is maintained and fit for purpose Support continuous improvement and contribute to team productivity Skills and Attributes: Strong commitment to customer service Organised, self-motivated, and able to manage time effectively Good problem-solving and communication skills Attention to detail and quality workmanship Basic IT skills for job management systems Willingness to learn and develop new skills Knowledge and Experience: Broad trade and construction knowledge Awareness of health and safety practices Familiarity with NHF schedule of rates Experience working in occupied homes Experience working under time constraints Training in handling non-licensed asbestos Qualifications : GCSEs or equivalent NVQ Level 2 or higher in a construction trade or C&G 6219-07 Multi-skills CSCS card First Aid training Full clean driving licence Please note that this vacancy may close earlier than the advertised deadline if enough applications are received. We encourage all interested candidates to apply promptly to avoid missing out.

Bedford, Bedfordshire £24,242.40 per annum Working Hours: Monday to Thursday, 8am5:00pm, Friday, 8am - 4:30pm. Contract Type: Hybrid (Office-based for 6 months, then hybrid) Join Our Team as a Customer Communications Centre Advisor Are you a recent graduate or early in your career and looking to make a real impact? At bpha, were not just offering a jobwere offering a long-term career development oppo click apply for full job details

Senior Project Manager Bedford (Hybrid Working Pattern) £55,550 including car allowance Permanent, Full time Monday to Friday The Senior Project Manager leads the planned works team to deliver cost-effective, customer-focused cyclical and planned maintenance. They manage internal stakeholders and external contractors to meet operational, contractual, and statutory requirements, including CDM regulations. The role includes oversight of budgets, forecasting, and spend profiling for planned and cyclical works. Key Responsibilities Ensure compliance with CDM 2015 and other statutory obligations. Monitor health and safety through site visits and documentation. Lead a team of project managers, officers, and coordinators. Conduct performance reviews and manage recruitment. Deliver efficient programmes of work with clear targets and milestones. Manage leaseholder consultations and ensure quality, cost, and time targets are met. Ensure contractor performance meets targets and resolve conflicts. Develop and monitor budgets with finance and asset data teams. Engage residents for feedback and improve satisfaction. Provide guidance across the department and deputise for the Asset Investment Manager. Ensure adherence to policies, financial regulations, and GDPR. Required Skills Strong leadership and customer care skills. Problem-solving and interpersonal skills. Proficiency in MS Office and asset management software. Knowledge of construction and residential maintenance. Understanding of contract administration and health & safety legislation. Experience in budget management and team leadership. Degree or equivalent experience (Essential). CIH Level 3, RICS/CIOB (Desirable). Disclaimer: Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.

Customer Engagement and Influence Officer Bedford and surrounding areas £32,240 per annum (Inclusive of £2000 essential car allowance) Full time 37 hours per week (evening and occasional weekends will be required) Are you passionate about amplifying the voices of customers and making a real impact? What you will be doing: Ensuring the customers voice is embedded at the heart of our decision making and click apply for full job details

Carpenter Bedford and surrounding areas £32,550.00 per annum Full Time, Permanent Rota Driven Monday Saturday 8am-8pm To carry out carpentry repairs and improvements in customers homes and empty properties, ensuring high standards of quality, safety, and customer care. This role combines hands-on skills with a commitment to delivering a positive experience and contributing to safe, well-maintained homes. Key Responsibilities Complete a wide range of carpentry and joinery tasks in domestic and communal settings. Diagnose repair needs accurately and deliver high-quality solutions. Maintain van stock and source materials efficiently to meet service needs. Communicate effectively with colleagues, supervisors, and customers. Follow all health and safety procedures, including PPE use, risk assessments, and safe working practices. Participate in training, toolbox talks, and team development activities. Maintain company tools, vehicles, and equipment in good working order. Use job management systems to support productivity and service delivery. Promote environmentally responsible practices in material use and waste disposal. Skills and Experience Strong commitment to delivering excellent customer service. Organised, self-motivated, and able to manage time effectively. Good problem-solving and communication skills. Attention to detail and pride in quality workmanship. Comfortable using basic IT tools (e.g., handheld devices or computers). Experience in carpentry and joinery within homes and communal areas. Familiarity with working in occupied homes and under time constraints. Awareness of health and safety practices in construction. Experience in another trade or working with non-licensed asbestos is beneficial. Qualifications and Requirements - NVQ Level 2 or equivalent in Carpentry. - GCSE-level education or equivalent. - Full clean driving licence. - Additional certifications (e.g., CSCS Card, First Aid, BM Trada Q) are welcomed but not mandatory. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note that we reserve the right to close this vacancy early if we receive a sufficient number of applications or find a suitable candidate before the advertised closing date. We encourage interested applicants to apply as soon as possible to avoid disappointment.

Groundworker - Multi Trader Bedford and surrounding areas From £30,000 per annum Permanent, Full Time Monday to Saturday, rota based, 8am-8pm As a Groundworker - Multi Trader, you will be responsible for delivering high-quality repairs and maintenance services in and around customer homes, including void properties. This multi-skilled role requires expertise across a range of ground working tasks such as: Drainage installation (ACO, French drains, soakaways) Concreting, bricklaying, pointing Paving, slabbing, tarmacking Gullies, manholes, fencing You will ensure that all work is completed to a high standard, with a strong focus on customer satisfaction, safety, and efficiency. Key Responsibilities Deliver a professional, courteous, and empathetic service to customers Complete repairs with a high first-time fix rate and minimal downtime Maintain van stock and source materials efficiently Adhere to all health, safety, environmental, and quality (SHEQ) standards Participate in training, toolbox talks, and appraisals Communicate effectively with supervisors, schedulers, and colleagues Ensure company property and equipment is maintained and fit for purpose Support continuous improvement and contribute to team productivity Skills and Attributes: Strong commitment to customer service Organised, self-motivated, and able to manage time effectively Good problem-solving and communication skills Attention to detail and quality workmanship Basic IT skills for job management systems Willingness to learn and develop new skills Knowledge and Experience: Broad trade and construction knowledge Awareness of health and safety practices Familiarity with NHF schedule of rates Experience working in occupied homes Experience working under time constraints Training in handling non-licensed asbestos Qualifications : GCSEs or equivalent NVQ Level 2 or higher in a construction trade or 'C&G 6219-07 Multi-skills' CSCS card First Aid training Full clean driving licence Please note that this vacancy may close earlier than the advertised deadline if enough applications are received. We encourage all interested candidates to apply promptly to avoid missing out.

Scheme Manager Northamptonshire Salary: £32,821 Full-Time 37 hours per week Permanent Monday to Friday, hours can be worked flexibly between core hours of 8am 6pm Are you passionate about supporting people to live independently and thrive in their homes? Were looking for a proactive and compassionate Scheme Manager to join our team and support customers with complex needs to maintain stable housi click apply for full job details

Community Engagement Officer Remote working regular travel to Linmere, Houghton Regis Salary: £27,200 Contract: Full time, Permanent (37 hours per week) Join Our Team as a Community Engagement Officer Are you passionate about making a real difference in communities? Do you believe in empowering residents to shape their neighbourhoods and thrive together? At bpha, we re looking for a committed Community Engagement Officer to help drive lasting, positive change. What You ll Be Doing: You'll play a leading role in delivering community-led solutions, building partnerships, and supporting both established and new neighbourhoods. From regeneration initiatives to quality-of-life projects, you'll bring people together to tackle what matters most to them creating stronger, more connected communities. Your Key Responsibilities: Identify community trends and develop targeted, impactful projects Lead on initiatives that promote regeneration, cohesion and quality of life Support and guide new resident groups and secure funding opportunities Build strong networks across stakeholders, residents and partner organisations Promote resident involvement and amplify community voices Encourage volunteering and learning opportunities that empower individuals Ensure inclusion and outreach to all, especially marginalised communities What We re Looking For: A natural communicator and problem-solver with strong project management skills Proven experience (at least 2 years experience) in community development or engagement Ability to build trust and work collaboratively with diverse groups Skilled in planning, delivering, and evaluating impactful community projects Passion for inclusion, learning, and long-term transformation IT proficiency and a good understanding of social housing challenges Please note the post holder must have a valid driving licence and access to a vehicle during working hours to be successfully carry out the duties of the role. Desirable but not essential: Knowledge of welfare reform and social housing policy Experience securing external funding Familiarity with MS PowerPoint and Visio Whether you re hands-on at community events, liaising with local partners, or helping residents find their collective voice you ll be at the heart of something meaningful. Why bpha? We re a values-led housing association on a mission to build sustainable communities. You ll join a supportive, ambitious team that values innovation, impact, and inclusivity. Ready to be a catalyst for community change? Apply now. Please note, applications will be reviewed as received and bpha reserves the right to close the advertisement prior to the scheduled closing date. Apply early to avoid disappointment. Any offer of employment made will be subject to satisfactory pre-employment screening including references and DBS checks.