Dekra Automotive

Automotive Standards Auditors Location: Northern Ireland & Republic of Ireland Contract: Zero Hours or Associate Hourly Rate: National minimum wage up to £30 per hour, depending on experience. A career with DEKRA is never dull and offers unlimited opportunities for people with the desire to succeed who want to work with a forward thinking, customer-focused company. DEKRA is the world's leading vehicle testing and inspections organisation, with over 44,000 employees in more than 50 countries. The core activities of the global DEKRA business involve vehicle inspections and testing, automotive solutions and claims management. Here in the UK, DEKRA Automotive works with more than 20 automotive brands providing leading edge business solutions, including direct sales programmes, telesales platforms, in-dealer coaching, people outsourcing, auditing, vehicle inspections, training and project management. As part of DEKRA, the world's leading expert organisation, we are the global partner for a safer world. DEKRA deliver audits to our automotive clients across the UK and we are looking to increase our pool of talented auditors resource nationwide. We are now recruiting for Automotive Standards Auditors! In this Standards Auditor role, you will be carrying out onsite and remote audits for our automotive partners typically set against franchise standards and expectations and may work on a variety of audit programmes and locations. Adherence to brand standards and procedures is becoming increasingly significant in the automotive industry as customer experience and satisfaction becomes paramount to vehicle manufactures. Our clients invest greatly in creating their brand identity, customer experience and creating a positive customer interaction environment. As such they require their dealership and retail outlets to adhere to these standards and ensure their brand identity, quality, safety standards and sales and service experiences match the expectations of both the brand and their customers. To be considered for this role you: • Possess a recognised auditing qualification and experience. • Should be well presented, articulate and possess excellent communication skills. • Will have a keen attention to detail and a methodical approach in a face paced environment. • Will be able to adhere to set processes and procedures. • Have the ability to communicate with all levels of dealership staff including senior managers. • Should be personable, approachable and have natural relationship building skills. • Are highly reliable and trustworthy. • Have ability and experience in preparing and presenting concise, accurate reports. • Will be able to meet set deadline expectations. • Experience in an automotive dealership environment would be advantageous. • Must be willing to travel up to two hours from home location. • High level of computer literacy with the ability to use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards. Due to increasing demand, we would also welcome applications from candidates with experience in carrying out financial and invoicing auditing. Training will be provided, and immediate starts are available for the right candidates. If you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today! No agencies please.

Used Car Area Manager - Passenger Cars Location: Field Based around Yorkshire, North East, Midlands and Wales Salary: £45,000 - £50,000 per annum, DOE + 20% Bonus Contract: Full Time, Permanent Do you want to boost the future towards a safe, secure and sustainable world At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence. We anticipate technical developments early on and drive industry transformation as thought leaders. For the exciting tasks that lie ahead, we are looking for skilled and passionate people who want to grow and achieve their best in a global team. Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you. A Day in the Life and the Impact You'll Make: As a Used Car Area Manager, you'll work closely with retailer management teams to unlock the full potential of their used vehicle operations. Travelling across your region, you'll analyse performance, coach dealership teams, identify commercial opportunities and implement tailored action plans that improve sales, profitability and customer satisfaction. By building trusted relationships and driving continuous improvement, you'll play a key role in helping retailers deliver exceptional customer experiences while achieving the brand's ambitious performance objectives. What You'll Do: • Partner with retailer management teams to improve used vehicle sales performance, profitability and operational excellence across your region. • Analyse key performance data to identify opportunities, develop SMART action plans and support continuous improvement in stock management, sales processes and customer experience. • Coach and influence dealership teams to strengthen capability, improve used car operations and embed best practice. • Monitor compliance with Approved Used standards, supporting retailers to maintain brand requirements and successfully achieve audit expectations. • Collaborate with brand field teams and key stakeholders to deliver a joined-up strategy that maximises retailer performance and commercial success. What You'll Bring: • Experience working within automotive retail, with a strong understanding of used vehicle sales operations and retailer performance. • Excellent relationship-building, coaching and stakeholder management skills, with the ability to influence at all levels. • Strong commercial awareness and confidence interpreting financial and operational performance data. • The ability to identify opportunities, solve problems and implement practical improvement plans. • Excellent communication, organisation and presentation skills. • A proactive, self-motivated approach with the flexibility to travel extensively across your region. Nice to Have: • Experience supporting or developing dealership performance within a manufacturer or field-based environment. • Knowledge of used vehicle marketing strategies and stock management best practice. • Experience working with performance reporting, balanced scorecards and retailer financial analysis. • Strong IT, analytical and reporting skills. What You'll Receive for the Value You Bring: • 25 days annual leave plus bank holidays • Holiday buy and sell scheme • Private health insurance • Pension contribution • Employee referral scheme • Electric vehicle salary sacrifice scheme • Eye test vouchers • Employee Assistance Programme (EAP) Let's create a safer world today. Apply now and join a team that values your expertise and passion. At DEKRA we value your unique experiences, perspectives and backgrounds. We are committed to creating an inclusive workplace where everyone has the opportunity to thrive.