Quality Personnel

We're Hiring! Maternity Contract - 12 Months Sales Account Manager Internal Business Development Team Location: Kingston, Milton Keynes. Office-based with some flexibility Reports to: Commercial Director / Business Development Director Are you a people-person with a knack for building strong relationships and driving sales? Do you love the idea of working with a forward-thinking company that values integrity, teamwork, and innovation? If so, we d love to hear from you! We're looking for a Sales Account Manager to join an Internal Business Development Team someone who can help the company grow their revenue and margins while delivering top-notch service to their valued customers. What s the role about? As a Sales Account Manager at this food service and hospitality company, you ll be at the heart of their sales administration activity managing and growing key accounts, developing new opportunities, and helping them stay ahead of the curve in the foodservice equipment industry. You ll work closely with distributors, contractors, and wholesalers, and you'll be a key player in growing both their current channels and exploring new ones. This is an internal, desk-based role (phone, video, email), but it s anything but boring. You'll be building strong relationships and having real impact right from your desk. What you ll be doing: Responding to customers/making calls/replying to emails. Business Central administration (adding and removing contacts and updating marketing preferences. Preparing quotes for existing and new customers. Managing the various inboxes, delegating where necessary and dealing with relevant queries Dealing with new accounts and keeping track of dates opened. Using phone and email to stay connected and keep communication efficient and professional Meeting and beating sales targets (aim for at least 10% YoY growth!) Supporting key account development and onboarding new clients Keeping the CRM system up to date with accurate customer and project information Preparing sales reports and forecasts Contributing to marketing campaigns and strategic projects Ensuring all your work aligns with the company s quality standards and health & safety policies Playing your part in supporting international sales development Living and breathing the company Success Code What we re looking for: We re after someone who s commercially savvy, personable, and highly motivated. You should be able to manage your time well, solve problems on the fly, and bring positive energy to every client interaction. You will also need to be highly organised with strong administration skills and experience. You ll ideally have: A proven background in an internal sales environment, preferably in B2B environments Excellent communication and relationship-building skills (both written and verbal) Experience working in a customer centric environment Confidence using digital tools and CRMs to manage customer data and pipelines Strong organisational skills and attention to detail A passion for delivering a great customer experience Strong administration experience to include working with MS Office. A can-do attitude, the ability to work independently and collaboratively, and a genuine desire to succeed Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 5th year running!). Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.

Senior Helpdesk Administrator - 6-Month Fixed Term Contract Salary: Up to 30,000 per annum (depending on experience) Location: Office-based initially (Hybrid option available after probation) Hours: 37.5 hours per week (alternating shifts: Week 1 - 08:00-16:00, Week 2 - 09:00-17:00) Start Date: Immediate About the Role We are seeking an organised and proactive Senior Helpdesk Administrator to join our busy service operations team on a 6-month fixed term contract. This role is ideal for someone with strong communication and coordination skills who thrives in a fast-paced, customer-focused environment. Key Responsibilities: Act as the first point of contact for all customer enquiries via telephone and email. Accurately log all job details into the internal IT system. Plan engineers' routes in line with Service Level Agreement (SLA) requirements to ensure efficient service delivery. Provide ongoing support to the engineering and parts dispatch teams. Confirm job completion and ensure all relevant updates are communicated to customers in a timely and professional manner. Requirements: Previous experience in a helpdesk, service coordination, or administrative support role (ideally within a technical or engineering environment). Excellent organisational and multitasking abilities. Strong IT literacy and attention to detail. Confident communicator with a customer-focused approach. What We're Looking For: o Minimum 3 years' experience in a similar office-based role. o Basic proficiency in Microsoft Office (Word, Excel, Outlook). o Excellent time management and organisational skills. o Strong understanding of UK geography and ability to plan efficient routes. o A self-starter with good initiative and a willingness to learn. o Strong analytical and problem-solving skills. Screening and Referencing Process Please note that all candidates will be subject to a comprehensive pre-employment screening and referencing process, which can take approximately four weeks to complete. This process involves verifying up to 10 years of employment history, and no gaps are permitted. Candidates must be prepared to provide all requested documentation promptly. Unfortunately, applicants with a CCJ, IVA, bankruptcy, or criminal record will not be considered. Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 5th year running!). Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.

We are recruiting for a Forklift Driver (Counterbalance) to work with one of our manufacturing clients based in Milton Keynes Hours of work: 6am-2pm/2pm-10pm Duties: Using FLT to move materials Manual handling Overseeing machinery Great opportunity! Must have up to date Counterbalance licence Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 5th year running!). Please note due to volume of applications you will only be contacted if we are progressing your application.