Job title: Commercial Claims Manager Salary: £50,000 per annum + Benefits Location: Birmingham OVERVIEW We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Claims Manager to join their expanding team in Birningham. You will be responsible for leading a team of claims handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression. RESPONSIBILITIES Lead and oversee the daily operations of the Claims team, ensuring the effective management of commercial claims and the delivery of a high-quality, customer-centric service. Support the development and execution of operational strategies, policies, and procedures, ensuring alignment with organisational goals and the consistent delivery of service excellence. Foster a high-performance culture built on accountability, continuous improvement, and professional development, setting clear expectations and leading by example. Analyse performance data, management information (MI), and operational trends to identify opportunities for improvement, partnering with the Claims Operations and Business Performance Manager to implement lasting efficiencies and enhancements. Work collaboratively with key internal stakeholders, including HR, Learning & Development, Broking, and Client Servicing teams, to strengthen team capability, engagement, and client satisfaction. Develop and maintain strong relationships with both internal and external stakeholders, supporting effective claims management, collaboration, and knowledge sharing. Handle and resolve client complaints promptly and professionally, ensuring compliance with regulatory requirements, internal policies, and service standards. EXPERIENCE Minimum of 3 years' experience in a leadership or managerial role within the commercial claims insurance market, with a proven track record of leading and developing high-performing teams. Cert CII desired not essential (or working towards). SKILLS Strong communication and interpersonal skills. Excellent organisational skills and attention to detail. Proficiency in relevant computer applications. If you have the relevant experience or know someone that does please contact me now on or email us at
Aug 01, 2026
Full time
Job title: Commercial Claims Manager Salary: £50,000 per annum + Benefits Location: Birmingham OVERVIEW We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Claims Manager to join their expanding team in Birningham. You will be responsible for leading a team of claims handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression. RESPONSIBILITIES Lead and oversee the daily operations of the Claims team, ensuring the effective management of commercial claims and the delivery of a high-quality, customer-centric service. Support the development and execution of operational strategies, policies, and procedures, ensuring alignment with organisational goals and the consistent delivery of service excellence. Foster a high-performance culture built on accountability, continuous improvement, and professional development, setting clear expectations and leading by example. Analyse performance data, management information (MI), and operational trends to identify opportunities for improvement, partnering with the Claims Operations and Business Performance Manager to implement lasting efficiencies and enhancements. Work collaboratively with key internal stakeholders, including HR, Learning & Development, Broking, and Client Servicing teams, to strengthen team capability, engagement, and client satisfaction. Develop and maintain strong relationships with both internal and external stakeholders, supporting effective claims management, collaboration, and knowledge sharing. Handle and resolve client complaints promptly and professionally, ensuring compliance with regulatory requirements, internal policies, and service standards. EXPERIENCE Minimum of 3 years' experience in a leadership or managerial role within the commercial claims insurance market, with a proven track record of leading and developing high-performing teams. Cert CII desired not essential (or working towards). SKILLS Strong communication and interpersonal skills. Excellent organisational skills and attention to detail. Proficiency in relevant computer applications. If you have the relevant experience or know someone that does please contact me now on or email us at
Location - Maidstone/ Colchester or Manchester Salary - Circa £40,000 Hybrid - 3 days in the office PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Senior Underwriter to join their NUH team. This is a fantastic opportunity for a technically strong and commercially minded underwriter to achieve income and profit objectives through the delivery of an efficient case underwriting service to brokers. An essential part of the role is acting as a key referral point for less experienced underwriters, assisting with the training and development of the wider team. RESPONSIBILITIES Work with members of the management team to ensure cases are managed effectively and that resource is sufficient. Maintain good oversight of product retention, rate and underwriting strategies, reporting on key areas when required. Manage own cases (renewal and new business), writing within risk selection, appetite, and underwriting authority. Undertake referral cases above the authority levels of Underwriters, Trainee Underwriters and Apprentices, whilst adhering to individual authority level. Adopt and adhere to company and NUH-prescribed processes, best practice and standard work. Support the personal development of underwriting staff by delivering training and technical guidance. Enhance the company's national standing and presence by establishing and maintaining strong personal relationships with key directors and staff at the most important brokers. Contribute to the technical knowledge of the business by feeding back technical and commercial market intelligence to the NUH Underwriting Manager and wider team. Maintain and enhance personal knowledge of relevant technical issues. Work collaboratively with other parts of the organisation, including regional offices, claims and survey teams. Conduct regular case reviews to ensure technical procedures and standards are always followed. EXPERIENCE Minimum of 5 years' experience in underwriting. Proven broker account development and management experience. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum Cert CII required. Dip CII, or active progress towards, is preferred. If you have the relevant experience or know someone that does, please contact us now on or email .
Aug 01, 2026
Full time
Location - Maidstone/ Colchester or Manchester Salary - Circa £40,000 Hybrid - 3 days in the office PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Senior Underwriter to join their NUH team. This is a fantastic opportunity for a technically strong and commercially minded underwriter to achieve income and profit objectives through the delivery of an efficient case underwriting service to brokers. An essential part of the role is acting as a key referral point for less experienced underwriters, assisting with the training and development of the wider team. RESPONSIBILITIES Work with members of the management team to ensure cases are managed effectively and that resource is sufficient. Maintain good oversight of product retention, rate and underwriting strategies, reporting on key areas when required. Manage own cases (renewal and new business), writing within risk selection, appetite, and underwriting authority. Undertake referral cases above the authority levels of Underwriters, Trainee Underwriters and Apprentices, whilst adhering to individual authority level. Adopt and adhere to company and NUH-prescribed processes, best practice and standard work. Support the personal development of underwriting staff by delivering training and technical guidance. Enhance the company's national standing and presence by establishing and maintaining strong personal relationships with key directors and staff at the most important brokers. Contribute to the technical knowledge of the business by feeding back technical and commercial market intelligence to the NUH Underwriting Manager and wider team. Maintain and enhance personal knowledge of relevant technical issues. Work collaboratively with other parts of the organisation, including regional offices, claims and survey teams. Conduct regular case reviews to ensure technical procedures and standards are always followed. EXPERIENCE Minimum of 5 years' experience in underwriting. Proven broker account development and management experience. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum Cert CII required. Dip CII, or active progress towards, is preferred. If you have the relevant experience or know someone that does, please contact us now on or email .
Job Title: Underwriter Salary: £30,000 - £35,000 Location: Colchester Maidstone Manchester PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Underwriter to join their team in Colchester. This is a great opportunity for a commercially minded underwriter to achieve income and profit objectives through the delivery of efficient case underwriting, working closely with brokers and internal stakeholders to support divisional strategy and financial plan objectives. RESPONSIBILITIES Manage own cases (renewal and/or new business), writing within appetite and underwriting authority. Handle referral cases for Underwriters and Apprentices with less experience, adhering to individual authority level. Maintain accurate records and documentation of all underwriting decisions. Adopt and adhere to company-prescribed processes, best practice and standard work. Support QA procedures by conducting case reviews when required, ensuring technical procedures and standards are followed. Work towards divisional retention, conversion, rate and loss ratio targets. Establish and maintain strong personal relationships with broking partners to enhance the company's standing and presence nationally. Display strong negotiation skills to aid conversion and relationships with all key brokers. Maintain and enhance personal knowledge of relevant technical topics. Work collaboratively with other parts of the organisation, including regional offices. EXPERIENCE Minimum of 2 years' experience in underwriting. Experience working in the Commercial Insurance industry. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum A Level standard preferred. Progress towards Cert CII preferred. If you have the relevant experience or know someone that does, please contact us now on or email .
Aug 01, 2026
Full time
Job Title: Underwriter Salary: £30,000 - £35,000 Location: Colchester Maidstone Manchester PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Underwriter to join their team in Colchester. This is a great opportunity for a commercially minded underwriter to achieve income and profit objectives through the delivery of efficient case underwriting, working closely with brokers and internal stakeholders to support divisional strategy and financial plan objectives. RESPONSIBILITIES Manage own cases (renewal and/or new business), writing within appetite and underwriting authority. Handle referral cases for Underwriters and Apprentices with less experience, adhering to individual authority level. Maintain accurate records and documentation of all underwriting decisions. Adopt and adhere to company-prescribed processes, best practice and standard work. Support QA procedures by conducting case reviews when required, ensuring technical procedures and standards are followed. Work towards divisional retention, conversion, rate and loss ratio targets. Establish and maintain strong personal relationships with broking partners to enhance the company's standing and presence nationally. Display strong negotiation skills to aid conversion and relationships with all key brokers. Maintain and enhance personal knowledge of relevant technical topics. Work collaboratively with other parts of the organisation, including regional offices. EXPERIENCE Minimum of 2 years' experience in underwriting. Experience working in the Commercial Insurance industry. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum A Level standard preferred. Progress towards Cert CII preferred. If you have the relevant experience or know someone that does, please contact us now on or email .
