GreatFind Recruitment

Are you an experienced IT professional looking for an exciting opportunity? Join our dynamic team as a 2nd Line IT Support Engineer on a long-term contract, offering excellent benefits, including 7 weeks of annual leave. Key Responsibilities Installation and configuration of diverse organisational and educational software. Installation and troubleshooting of computers and network equipment. Deployment of devices and creation of images. Maintenance and installation of audio-visual and IT equipment. Configuration and monitoring of equipment and services. Providing Level 1 and Level 2 user support in response to requests. Supporting and executing IT department projects. Ensuring equipment efficiency and operational excellence. Working Hours Choose a schedule that works best for you: 7:00 am - 4:00 pm (1-hour lunch), 8:00 am - 5:00 pm , 9:00 am - 6:00 pm Location: The main site is based in Kensington , offering a central and accessible workplace. What We're Looking For: Strong technical skills and the ability to manage diverse IT tasks. A proactive approach to troubleshooting and problem-solving. Excellent communication skills for effective user support. Experience in deploying, maintaining, and configuring IT and audio-visual equipment. Why Join Us? Be part of a supportive and innovative team. Opportunity to work on meaningful IT projects. Long-term stability with flexible working hours. Ready to take the next step in your IT career? Apply now and make an impact!

We're supporting a well-established IT services provider delivering trusted technical support to schools and academies across the Southwest London area. They are seeking a proactive and versatile ICT Support Engineer to provide on-site technical support, installations, and maintenance across multiple client sites. Kingston, Richmond & Surrounding Areas - Full-Time, Permanent - Education Sector - £30,000 to £36,000 (DOE) This is an exciting opportunity to work in a varied, hands-on role where no two days are the same - perfect for a motivated technician who enjoys building relationships, solving problems, and making a real impact in education. About the Role As an ICT Support Engineer, you'll be responsible for supporting the day-to-day running of ICT systems across a portfolio of school clients. You'll deliver both first and second-line support, assist with project delivery, and ensure each school's IT infrastructure operates efficiently and securely. You'll be the key technical point of contact for your schools - supporting users, maintaining networks, installing hardware, and implementing cloud and security solutions. This role offers excellent variety, autonomy, and the opportunity to develop your skills across servers, networking, and cloud technologies. Key Responsibilities Provide on-site first and second-line support across client networks and devices Maintain, configure, and troubleshoot Windows and Mac environments, servers, and Active Directory Support cloud systems including Microsoft 365, Google Workspace, and Entra ID Install, update, and maintain hardware and software across multiple sites Manage network equipment and connectivity, diagnosing and resolving faults Support audiovisual, printing, and interactive screen systems Maintain accurate documentation, inventories, and service records Deliver excellent customer service and build strong client relationships Assist with small to medium technical projects and infrastructure improvements What We're Looking For Minimum 2 years' experience in an ICT support role, ideally within the education sector Strong knowledge of Windows Server, Active Directory, Group Policy, DHCP, DNS Good understanding of cloud platforms (Microsoft 365, Google Workspace, InTune, Entra ID) Familiarity with networking fundamentals , switches, and topology design Experience supporting MacOS, iOS, and mobile devices Excellent problem-solving skills and a customer-focused mindset Full UK driving licence and access to transport (travel between sites required) Punctual, reliable, and keen to learn new technologies Why Apply? Opportunity to work with a growing, supportive IT services team Varied field-based role with autonomy and skill development Exposure to modern technologies and cloud solutions Contribute to meaningful work supporting schools and education Competitive salary and mileage/expenses scheme Apply Today

We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.

This is a fantastic opportunity for an experienced IT professional to step into an IT Manager role, leading and supporting ICT systems across schools. You'll play a vital part in ensuring reliable, secure, and innovative IT services that directly support teaching and learning. About the Role Job Title: IT Manager Salary: £40,000 - £45,000 (full-time equivalent) Location: South East London area Contract: Full-time, Permanent Hours: 37.5 per week, Monday to Friday Driving Licence: Essential Line Management Responsibility: Yes As the IT Manager, you'll be responsible for the full management of the school's IT infrastructure, from proactive maintenance and cybersecurity through to escalated support and network development. You will oversee technical operations across multiple sites, ensuring IT systems are effective, safe, and reliable. Key Responsibilities Maintain and develop the IT infrastructure, including servers, switches, firewalls, and backup systems. Monitor networks for performance, issues, and cybersecurity threats. Provide second- and third-line IT support, and occasionally first-line where required. Troubleshoot network, systems, and software issues through to resolution. Advise and support staff and students on IT issues in an approachable, user-friendly way. Line manage IT technicians and provide leadership within the IT team. Assist with network development projects. Cover sites during staff absence and respond to escalated service desk tickets. About You We're looking for a technically skilled and customer-focused IT professional who is confident managing infrastructure in an education setting. You'll be an excellent communicator with the ability to explain technical matters clearly to non-technical users, and you'll bring a proactive, solution-focused mindset. Essential skills and experience include: Strong experience with Microsoft Windows Server (), roles and services. Office 365 deployment, migration, and management. Active Directory (Local and Azure) and Group Policy management. Virtualisation with Hyper-V and VMware. PC deployment with SCCM, MDT, or WDS. Networking: configuration, VLANs, subnetting (HP/Aruba experience advantageous). Knowledge of backup solutions such as VEEAM, Redstor, or NAS devices. Experience with firewall, web-filtering, and wireless solutions (Smoothwall, WatchGuard, Aruba). Familiarity with Sophos suite (AV, security). Previous experience in the education sector is highly desirable. Why Apply? This is a varied and rewarding role where you'll have the chance to lead IT delivery across schools, directly impacting the success of staff and students, while developing your own skills and career in a supportive environment.