HR Administrator 42,000 + Bonus West London (Hybrid) Are you looking to take the next step in your HR career with a global market leader? Portfolio HR & Reward are partnering with a massive, household-name FMCG organisation to find an organised and customer-focused HR Administrator to join their fast-paced HR Shared Services team in West London. This is a fantastic opportunity to gain incredible exposure to a broad range of HR activities. You will play a vital role in delivering a seamless employee experience across the UK and Ireland, working within a highly collaborative and energetic team culture. The Role: What you will be doing As a key member of the team, you will support employees and managers through every stage of the employment journey, ensuring HR processes run efficiently and accurately. Employee Lifecycle: Prepare contracts, offer letters, and handle promotions, transfers, and leavers. Onboarding: Support the welcoming and seamless onboarding process for all new starters. Systems & Data: Maintain accurate employee records within HR systems (such as SAP) and handle monthly changes. Payroll & Benefits: Work closely with the payroll department to ensure deadlines are met, while helping administer company benefits, family leave, and long-service awards. Query Management: Act as a helpful point of contact for employees, answering queries via email, phone, and ticketing systems. About You: What we are looking for We are looking for someone who takes genuine pride in delivering a high-quality service and loves building relationships across a business. Experience: Previous administration experience, ideally gained within HR, Payroll, or a Shared Services environment. Skills: Exceptional organisational skills with a sharp eye for detail and the ability to manage multiple priorities. Tech-Savvy: Comfortable using HR systems (experience with SAP HR is a massive advantage but not essential). Communication: A confident communicator who can handle sensitive and confidential data with total discretion. Ambition: A positive, proactive attitude. You may already be studying towards a CIPD qualification or simply eager to develop your HR knowledge within an international business. What's in it for you? Salary: 42,000 + competitive bonus structure. Flexibility: A brilliant hybrid working model balancing home and office time. Growth: Exceptional training and global company exposure to fast-track your career. How to Apply: For a confidential discussion or to find out more, please reach out to Brandon Robinson at Portfolio HR & Reward: (phone number removed) 51896BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 10, 2026
Full time
HR Administrator 42,000 + Bonus West London (Hybrid) Are you looking to take the next step in your HR career with a global market leader? Portfolio HR & Reward are partnering with a massive, household-name FMCG organisation to find an organised and customer-focused HR Administrator to join their fast-paced HR Shared Services team in West London. This is a fantastic opportunity to gain incredible exposure to a broad range of HR activities. You will play a vital role in delivering a seamless employee experience across the UK and Ireland, working within a highly collaborative and energetic team culture. The Role: What you will be doing As a key member of the team, you will support employees and managers through every stage of the employment journey, ensuring HR processes run efficiently and accurately. Employee Lifecycle: Prepare contracts, offer letters, and handle promotions, transfers, and leavers. Onboarding: Support the welcoming and seamless onboarding process for all new starters. Systems & Data: Maintain accurate employee records within HR systems (such as SAP) and handle monthly changes. Payroll & Benefits: Work closely with the payroll department to ensure deadlines are met, while helping administer company benefits, family leave, and long-service awards. Query Management: Act as a helpful point of contact for employees, answering queries via email, phone, and ticketing systems. About You: What we are looking for We are looking for someone who takes genuine pride in delivering a high-quality service and loves building relationships across a business. Experience: Previous administration experience, ideally gained within HR, Payroll, or a Shared Services environment. Skills: Exceptional organisational skills with a sharp eye for detail and the ability to manage multiple priorities. Tech-Savvy: Comfortable using HR systems (experience with SAP HR is a massive advantage but not essential). Communication: A confident communicator who can handle sensitive and confidential data with total discretion. Ambition: A positive, proactive attitude. You may already be studying towards a CIPD qualification or simply eager to develop your HR knowledge within an international business. What's in it for you? Salary: 42,000 + competitive bonus structure. Flexibility: A brilliant hybrid working model balancing home and office time. Growth: Exceptional training and global company exposure to fast-track your career. How to Apply: For a confidential discussion or to find out more, please reach out to Brandon Robinson at Portfolio HR & Reward: (phone number removed) 51896BR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Portfolio Credit Control are currently partnered with a reputable professional services business who are currently looking to strengthen the Credit Control function with a pre-litigation Credit Controller to tackle overdue and complex accounts within a high volume, fast paced environment, working alongside a supportive and collaborative team. The Role As a pre-litigation credit controller, you will be responsible for managing a portfolio of overdue accounts and working with clients to secure payment before legal proceedings are commenced. You will play a key role in reducing aged debt, handling disputes and supporting the business in achieving cash collection targets. This role requires a firm but fair approach to debt recovery, strong negotiation skills and excellent customer service. Key Responsibilities Proactively manage and recover overdue debt in line with company credit policy. Engage with clients by phone and email to secure payment arrangements and resolve queries Work closely with internal departments (sales, customer service, legal) to resolve account queries and reach full resolution Escalate non-payment cases for legal action, supplying accurate case notes and supporting documentation Maintain accurate records of all collection activity in the payment CRM/case management system. Regularly monitor and report on account statuses and payment trends. Support monthly cash collection targets and contribute to reducing at-risk (aged debt) accounts. Required Skills and Experience Proven experience in credit control, debt recovery, or collections - ideally in a pre-litigation or legal environment Strong communication and negotiation skills Ability to manage challenging conversations with empathy and professionalism Familiarity with pre-litigation processes and knowledge of UK debt recovery procedures Highly organised with good attention to detail and record-keeping Strong IT skills including MS Office and CRM systems Experience working to KPI's and within a fast-paced, target-driven environment Salary 26-28k per annum, depending on experience, plus Commission package 5 0 135AO INDCC
Oct 07, 2025
Full time
Portfolio Credit Control are currently partnered with a reputable professional services business who are currently looking to strengthen the Credit Control function with a pre-litigation Credit Controller to tackle overdue and complex accounts within a high volume, fast paced environment, working alongside a supportive and collaborative team. The Role As a pre-litigation credit controller, you will be responsible for managing a portfolio of overdue accounts and working with clients to secure payment before legal proceedings are commenced. You will play a key role in reducing aged debt, handling disputes and supporting the business in achieving cash collection targets. This role requires a firm but fair approach to debt recovery, strong negotiation skills and excellent customer service. Key Responsibilities Proactively manage and recover overdue debt in line with company credit policy. Engage with clients by phone and email to secure payment arrangements and resolve queries Work closely with internal departments (sales, customer service, legal) to resolve account queries and reach full resolution Escalate non-payment cases for legal action, supplying accurate case notes and supporting documentation Maintain accurate records of all collection activity in the payment CRM/case management system. Regularly monitor and report on account statuses and payment trends. Support monthly cash collection targets and contribute to reducing at-risk (aged debt) accounts. Required Skills and Experience Proven experience in credit control, debt recovery, or collections - ideally in a pre-litigation or legal environment Strong communication and negotiation skills Ability to manage challenging conversations with empathy and professionalism Familiarity with pre-litigation processes and knowledge of UK debt recovery procedures Highly organised with good attention to detail and record-keeping Strong IT skills including MS Office and CRM systems Experience working to KPI's and within a fast-paced, target-driven environment Salary 26-28k per annum, depending on experience, plus Commission package 5 0 135AO INDCC
Portfolio Credit Control are currently partnered with a reputable professional services business who are currently looking to strengthen the Credit Control function with a pre-litigation Credit Controller to tackle overdue and complex accounts within a high volume, fast paced environment, working alongside a supportive and collaborative team. The Role As a pre-litigation credit controller, you will be responsible for managing a portfolio of overdue accounts and working with clients to secure payment before legal proceedings are commenced. You will play a key role in reducing aged debt, handling disputes and supporting the business in achieving cash collection targets. This role requires a firm but fair approach to debt recovery, strong negotiation skills and excellent customer service. Key Responsibilities Proactively manage and recover overdue debt in line with company credit policy. Engage with clients by phone and email to secure payment arrangements and resolve queries Work closely with internal departments (sales, customer service, legal) to resolve account queries and reach full resolution Escalate non-payment cases for legal action, supplying accurate case notes and supporting documentation Maintain accurate records of all collection activity in the payment CRM/case management system. Regularly monitor and report on account statuses and payment trends. Support monthly cash collection targets and contribute to reducing at-risk (aged debt) accounts. Required Skills and Experience Proven experience in credit control, debt recovery, or collections - ideally in a pre-litigation or legal environment Strong communication and negotiation skills Ability to manage challenging conversations with empathy and professionalism Familiarity with pre-litigation processes and knowledge of UK debt recovery procedures Highly organised with good attention to detail and record-keeping Strong IT skills including MS Office and CRM systems Experience working to KPI's and within a fast-paced, target-driven environment Salary 26-28k per annum, depending on experience, plus Commission package 5 0 135AO INDCC
Sep 23, 2025
Full time
Portfolio Credit Control are currently partnered with a reputable professional services business who are currently looking to strengthen the Credit Control function with a pre-litigation Credit Controller to tackle overdue and complex accounts within a high volume, fast paced environment, working alongside a supportive and collaborative team. The Role As a pre-litigation credit controller, you will be responsible for managing a portfolio of overdue accounts and working with clients to secure payment before legal proceedings are commenced. You will play a key role in reducing aged debt, handling disputes and supporting the business in achieving cash collection targets. This role requires a firm but fair approach to debt recovery, strong negotiation skills and excellent customer service. Key Responsibilities Proactively manage and recover overdue debt in line with company credit policy. Engage with clients by phone and email to secure payment arrangements and resolve queries Work closely with internal departments (sales, customer service, legal) to resolve account queries and reach full resolution Escalate non-payment cases for legal action, supplying accurate case notes and supporting documentation Maintain accurate records of all collection activity in the payment CRM/case management system. Regularly monitor and report on account statuses and payment trends. Support monthly cash collection targets and contribute to reducing at-risk (aged debt) accounts. Required Skills and Experience Proven experience in credit control, debt recovery, or collections - ideally in a pre-litigation or legal environment Strong communication and negotiation skills Ability to manage challenging conversations with empathy and professionalism Familiarity with pre-litigation processes and knowledge of UK debt recovery procedures Highly organised with good attention to detail and record-keeping Strong IT skills including MS Office and CRM systems Experience working to KPI's and within a fast-paced, target-driven environment Salary 26-28k per annum, depending on experience, plus Commission package 5 0 135AO INDCC
