Simplyhealth

As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success-focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager , you'll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities: Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement.

As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success-focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager , you'll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities: Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement.

As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success-focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager , you'll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities: Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement.

As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success-focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. Reporting to our Sales Operations Manager , you'll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. Key responsibilities: Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty. Support client retention efforts, ensuring portfolio retention rates are met or exceeded. Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement. Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat). Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience. Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions. Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting. Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services. Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions. Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs. Share relevant collateral and insights to educate clients and drive employee engagement.

We're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As a Dental Claims Handler, you'll be responsible for handling the Denplan Trauma workload in line with our policies. You will be dealing with customers and dental practices through various channels (telephone, email, online and paper) whilst offering a positive experience. Key responsibilities Ensuring the Denplan Trauma workload is dealt with effectively, including s taffing the Denplan Trauma phone line. Display excellent communication skills with key internal and external stakeholders and be comfortable to face in to difficult conversations. Ensuring workload is handled accurately and against stretching targets to meet service levels. To provide excellent service by taking full ownership of claims and queries, following these through to a satisfactory conclusion. Managing our Denplan Trauma workflow, whilst providing both our dental practices and internal teams with specialist support, advice and at times, training. Have an understanding of our product offering, policies and procedures in order to support the team in determining the best outcome when handling each claim for both the customer and the business.

We're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As a Dental Claims Handler, you'll be responsible for handling the Denplan Trauma workload in line with our policies. You will be dealing with customers and dental practices through various channels (telephone, email, online and paper) whilst offering a positive experience. Key responsibilities Ensuring the Denplan Trauma workload is dealt with effectively, including s taffing the Denplan Trauma phone line. Display excellent communication skills with key internal and external stakeholders and be comfortable to face in to difficult conversations. Ensuring workload is handled accurately and against stretching targets to meet service levels. To provide excellent service by taking full ownership of claims and queries, following these through to a satisfactory conclusion. Managing our Denplan Trauma workflow, whilst providing both our dental practices and internal teams with specialist support, advice and at times, training. Have an understanding of our product offering, policies and procedures in order to support the team in determining the best outcome when handling each claim for both the customer and the business.

We're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As a Dental Claims Handler, you'll be responsible for handling the Denplan Trauma workload in line with our policies. You will be dealing with customers and dental practices through various channels (telephone, email, online and paper) whilst offering a positive experience. Key responsibilities Ensuring the Denplan Trauma workload is dealt with effectively, including s taffing the Denplan Trauma phone line. Display excellent communication skills with key internal and external stakeholders and be comfortable to face in to difficult conversations. Ensuring workload is handled accurately and against stretching targets to meet service levels. To provide excellent service by taking full ownership of claims and queries, following these through to a satisfactory conclusion. Managing our Denplan Trauma workflow, whilst providing both our dental practices and internal teams with specialist support, advice and at times, training. Have an understanding of our product offering, policies and procedures in order to support the team in determining the best outcome when handling each claim for both the customer and the business.

We're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As a Dental Claims Handler, you'll be responsible for handling the Denplan Trauma workload in line with our policies. You will be dealing with customers and dental practices through various channels (telephone, email, online and paper) whilst offering a positive experience. Key responsibilities Ensuring the Denplan Trauma workload is dealt with effectively, including s taffing the Denplan Trauma phone line. Display excellent communication skills with key internal and external stakeholders and be comfortable to face in to difficult conversations. Ensuring workload is handled accurately and against stretching targets to meet service levels. To provide excellent service by taking full ownership of claims and queries, following these through to a satisfactory conclusion. Managing our Denplan Trauma workflow, whilst providing both our dental practices and internal teams with specialist support, advice and at times, training. Have an understanding of our product offering, policies and procedures in order to support the team in determining the best outcome when handling each claim for both the customer and the business.

We're not just your average health company; we're aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we're the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals. As a QA Automation Engineer , y ou'll empower teams by bringing a focus to quality. You'll bring expertise in test automation, quality assurance, agile processes and CI/CD, among other things. Everything can impact quality, so you will understand all aspects of Product delivery and its relationship to quality. You'll use this expertise to champion, evangelise, influence and advocate for quality. Key responsibilities: Deconstruct solutions into tests that optimise for coverage and risk Develop and evolve test plans for complex applications Create trusted test automation with high reliability and relevancy Assess and advise on testability of user stories including, acceptance criteria, non-functional requirements, definition of ready and the definition of done Assess and advise on risk and coverage Coach and guide the squad & stakeholders on quality Be an evangelist & advocate for quality within the organisation Keep up to date on new technologies, platforms & techniques Striving for higher quality, higher velocity product delivery