Mulberry Recruitment

Paraplanner Location: Farnborough / Remote- 1 day a month in the Farnborough office Salary: £45,000-£55,000 Join a collaborative, professional team where your analytical and research skills will contribute to delivering holistic financial advice across pensions, investments, protection, and estate planning click apply for full job details

Customer Support Consultant Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with strong customer service skills click apply for full job details

Customer Support Administrator Location : Hook Salary £26,000 Hours : Monday to Friday, 37 hours per week, 7 hours per day, plus a one-hour unpaid lunch break My client who are based near Hook are seeking a Customer Service Administrator to join their team. We are looking for candidates who have got strong customer service skills and excellent attention to detail. Daily Duties Dealing with day-to-day enquiries Ensuring that the contract renewal system is maintained Receiving and processing purchase orders Assisting with mail-shots, and dispatching information to Customers Providing consistent, accurate, and timely support to Customers and members of staff and ensuring all forms of communication are answered accurately and efficiently Carry out general and routine office duties as required. Skills We are looking for applicants who are enthusiastic, motivated, with a willingness to learn, who are able to use their initiative, and think independently. The ideal candidate shall be able to multi-task Work in a team environment Good working knowledge of Microsoft Office, including Word, Excel, and Outlook. Experience using Sage 200 Professional is an advantage.

Senior Business Development Manager (SBDM) Location: Reading, UK Salary: Up to £48K Company Overview A dynamic and growing audiovisual solutions provider delivering innovative technology solutions and exceptional customer service across a range of industries. The business specialises in transforming collaboration, presentation, and communication spaces through tailored AV and IT solutions. As a Senior Business Development Manager, you will play a key role in driving business growth by managing and developing high-value accounts, identifying new opportunities, and leading sales activity within your region. You will work closely with IT Directors, Facilities Managers, and office fit-out companies, using your industry expertise to build strong client relationships and deliver tailored AV solutions. This opportunity is ideal for a motivated sales professional with a passion for technology and a proven background in B2B sales. Key Responsibilities Identify and secure new business opportunities across multiple sectors, focusing on AV and IT solutions. Develop and implement strategic sales plans to achieve targets and expand the client base. Engage with key decision-makers including IT Directors, Facilities Managers, and contractors to understand business needs and recommend suitable solutions. Manage the full sales cycle from prospecting through to closing deals, ensuring accurate forecasting and follow-up. Manage and grow a portfolio of high-value accounts. Conduct regular client reviews to identify upselling and cross-selling opportunities. Deliver excellent customer service to maintain long-term client relationships. Collaborate with marketing teams on account-focused campaigns and initiatives. Support and mentor junior sales team members by sharing best practices. Monitor industry trends and competitor activity to maintain market competitiveness. Attend networking and industry events to build brand presence and generate opportunities. Maintain a strong understanding of AV products and services. Work closely with technical teams to design solutions aligned with client requirements. Stay up to date with AV technologies and industry developments. Key Requirements Minimum 5 years' B2B sales experience, ideally within the AV sector. Proven success in achieving and exceeding sales targets. Experience working with office fit-out companies, contractors, and IT teams is highly desirable. Skills & Qualifications Strong understanding of AV products and solutions. Excellent communication, negotiation, and presentation skills. Full UK driving licence and own transport. Right to live and work in the UK. Benefits Competitive salary with uncapped commission structure. Supportive and collaborative working environment. Opportunities for professional growth and career development. Work Location: In person

Business Development Executive Salary: £30,000-£35,000 basic + uncapped commission (OTE £45,000+) Location: Camberley, Hybrid Options Available (4 days in office, 1 from home) Benefits: Travel incentives, pension, healthcare, international travel, flexitime, and monthly rewards An exciting opportunity for an ambitious Business Development professional to grow their international career within the B2 click apply for full job details

Employee Benefits Consultant Location : Homebased Salary : £60,000 + Commission + Car Allowance We are looking for an Employee Benefits Consultant to join my client. You will be responsible for speaking to customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty click apply for full job details

Recruitment Consultant Location : Camberley Salary £28-£30,000 + Commission Office Based 9am 5pm Monday to Friday We are currently looking to recruit an experienced Recruitment Consultant to join our expanding team in Camberley. In this role, you will be responsible for managing the end-to-end recruitment process, building strong client relationships, and delivering high-quality candidates across a click apply for full job details

Business Support Administrator Location: Farnborough Salary: Up to £32,000 + Benefits Our client, based in Farnborough, is seeking a highly organised and customer-focused Administrator to join their Business Support team. This role is ideal for someone with strong administrative and customer service experience, preferably within Financial Services, who thrives in a fast-paced environment and can meet deadlines and targets. About the Role The Business Support team acts as a centralised administration and client servicing function, delivering end-to-end support to both clients and consultants. This role plays a key part in ensuring a seamless and high-quality client experience by working collaboratively across departments. You will be responsible for liaising with advisers and clients to coordinate annual review meetings, preparing appointment documentation, and producing valuation reports. Strong organisational skills, attention to detail, and a professional telephone manner are essential. Key Responsibilities Coordinate and schedule annual review meetings for Premium Support Consultants, as well as handling additional booking requests Liaise with advisers, clients, and third parties to ensure smooth communication and service delivery Prepare and issue appointment packs and relevant documentation Produce client valuation reports in line with Client Service Agreements Process servicing tasks and raise invoices for any additional services outside agreed packages Maintain accurate and up-to-date client records on internal systems Build and maintain strong relationships with clients, consultants, and external partners Support team members to manage workloads effectively and achieve shared goals Contribute to project work and wider team initiatives Skills & Experience Proven experience in administration and customer service (essential) Confident and professional telephone manner (desirable) Experience within Financial Services (advantageous) Strong organisational and time management skills Ability to work to deadlines and manage multiple tasks

Sales Team Leader Location: Cirencester Reports To: Sales Manager Salary: £40,000 + Commission (OTE 80k-£90K) Job Purpose To lead, coach, and develop a team of new sales starters, building their confidence, capability, and performance from initial onboarding through to full competency click apply for full job details

E-Commerce Executive Location: Bagshot Salary: Up to 35,000 DOE We are currently recruiting for an experienced E-Commerce Executive to join a growing consumer-focused business based in Surrey. This is an exciting opportunity for a commercially minded digital professional to support online trading performance across multiple e-commerce channels and key retail partners. The successful candidate will have a strong understanding of digital merchandising, online trading, and customer experience, with the ability to use performance insights to drive engagement, conversion, and sales growth. Key Responsibilities E-Commerce & Merchandising Support the day-to-day management and optimisation of e-commerce websites and online retail channels. Ensure homepage content, landing pages, banners, navigation, and product merchandising align with campaign and trading priorities. Analyse website performance metrics including conversion, click-through rates, bounce rates, and customer engagement. Conduct regular site audits to ensure pricing accuracy, content consistency, and a seamless customer journey. Identify opportunities to improve UX, on-site navigation, and conversion performance. Online Retail Partner Management Act as a key contact for online retail partners, maintaining strong working relationships. Coordinate and deliver partner marketing activity and promotional campaigns. Support seasonal launches, digital content updates, and campaign execution across online platforms. Review campaign performance and provide actionable insights and recommendations. Trading & Reporting Support the delivery of online trading plans to achieve revenue and profitability targets. Monitor daily and weekly sales performance, highlighting trends, opportunities, and risks. Assist with promotional planning, forecasting, and performance analysis. Produce regular reports using analytics and e-commerce platforms to support decision-making. Skills & Experience Minimum 2-3 years experience within an e-commerce, digital merchandising, or online trading role. Strong understanding of online retail, merchandising, and user experience best practices. Experience using platforms such as GA4, Shopify, Salesforce Commerce Cloud, Looker Studio, Power BI, or similar. Excellent organisational skills and strong attention to detail. Commercially aware with strong analytical and problem-solving skills. Confident communicator with the ability to manage multiple priorities and work collaboratively across teams. Package Salary up to 35,000 depending on experience Hybrid working opportunities Career progression within a growing business Additional company benefits available

Customer Sales Executive £28,000 - £30,000 (OTE £40,000) Farnborough Full-time Maternity contract up to 12 months My client is recruiting for a Customer Sales Executive to manage warm leads and develop relationships with an established portfolio of high profile clients to cover a Maternity cover of up to 12 months. This is a relationship led sales role, ideal for a personable and commercially minded individual who enjoys building rapport, nurturing client accounts and identifying opportunities to grow revenue. The focus is on consultative selling rather than cold calling. The role includes client meetings, site visits, telephone and email sales and attending occasional events across London and the South of England. Responsibilities Proactively follow up on warm and qualified sales enquiries, ensuring a seamless customer experience and maximising conversion opportunities Maintain and update the CRM database, ensuring customer records are accurate, organised and up to date Manage a high volume of inbound calls and emails, providing a professional and responsive service Respond to urgent customer enquiries promptly and efficiently Gather detailed information from prospective clients to accurately qualify enquiries and identify customer needs Maintain accurate records and ensure all sales related documentation is completed in a timely manner Process sales invoices and support the administration of customer accounts Monitor pricing and contract information to ensure records remain current and accurate Process customer payments maintaining accurate payment records Coordinate travel and accommodation arrangements for events, exhibitions, and trade shows Experience Previous experience in a sales or account management role Proven ability to build and maintain strong client relationships, identifying opportunities to maximise account value Highly organised with the ability to manage multiple priorities and deadlines effectively Strong time management skills and the ability to work independently Excellent verbal and written communication skills, with a professional and customer focused approach Proficient in Microsoft Office applications and CRM systems Proactive, solution-focused mindset with a positive and adaptable approach Qualifications GCSEs incl Maths and English Driving Licence and access to your vehicle

Financial Services Administrator Location: Farnborough/Hybrid Working Salary: 27,000- 32,000 + Benefits Role Purpose The Service Administrator is responsible for delivering high-quality administrative and client servicing support to ensure an excellent customer experience. The role involves managing servicing activities efficiently and accurately while maintaining strong working relationships with clients, advisers, and internal stakeholders. Working collaboratively across teams, the Service Administrator will support the end-to-end client journey and ensure all tasks are completed in accordance with service standards and regulatory requirements. Key Responsibilities Provide administrative support and manage a range of client servicing tasks. Maintain accurate client records and update internal systems in a timely manner. Prepare client valuations and support annual review processes. Liaise with clients, advisers, and third-party providers to obtain information and resolve queries. Ensure all documentation is accurate, complete, and maintained in accordance with compliance requirements. Manage workloads effectively to meet service standards and deadlines. Build and maintain strong relationships with clients and colleagues. Support team projects and contribute to continuous improvement initiatives. Work collaboratively with colleagues to achieve team and business objectives. Key Behaviours Attention to Detail Customer Focus Planning and Organising Analytical and Problem-Solving Skills Resilience Teamwork and Collaboration Adaptability and Embracing Change Skills Strong administrative skills Excellent record-keeping and data accuracy Effective organisation and time management skills Good written and verbal communication skills Professional telephone manner Ability to prioritise and manage multiple tasks Knowledge Proficient in Microsoft Word and Excel Experience using document management and workflow systems Understanding of regulatory and compliance requirements within financial services is desirable Previous administration experience Customer service experience Experience working to deadlines and service standards

Business Transformation Manager £50,000 - £80,000 Permanent, Monday - Friday Fleet Our client is appointing a Business Transformation Manager, this role will play a pivotal role in helping the business understand financial performance, trends, risks and opportunities through clearer reporting, stronger analytics. The successful candidate will act as a bridge between finance, data, systems and leadership, collaborating with the Finance Director increase the pace, quality and impact of the function. Responsibilities Use AI tools to enhance reporting, summarisation, forecasting support, commentary generation, variance analysis and management information. Turn financial and operational data into meaningful insight that supports better management decision-making. Support the development of regular weekly and monthly management reporting with a focus on clarity, consistency and actionable commentary. Identify trends, performance gaps, risks and opportunities across financial performance, working capital, forecasting and profitability. Review existing finance processes and identify where they are antiquated, overly manual or lacking in efficiency. Help redesign and simplify reporting and planning processes to make them more robust, scalable and useful to the business. Work with the Finance Director and wider leadership team to analyse financial performance and provide insight on business drivers. Support deeper analysis of revenue, margin, costs, cashflow, forecasting accuracy and operational performance. Identify opportunities to improve outdated, manual or inefficient finance processes through AI, automation and better use of technology. Skills and Experience Experience in finance transformation, business intelligence, FP&A support, data analytics or automation Strong understanding of AI tools and how they can be applied in a practical business environment Familiarity with ERP/reporting environments and management information processes Strong experience in data analysis, reporting, visualisation and insight generation Advanced Excel skills and confidence working with reporting and presentation tools Experience with BI and visualisation platforms such as Power BI or similar Benefits Enhanced pension contribution Private healthcare Personal Health Plan 27 days holiday Bonus scheme

Field Technician Guildford Salary £25,000- £28,000 Candidates must have a UK driving licence and your own vehicle. Our client is looking for a Field Technician to support the troubleshooting, assembly, repair, and testing of electronic and precision medical equipment. Based primarily in a workshop environment, the successful candidate will also attend customer sites to carry out equipment repairs and maintenance as required. The role requires close collaboration with fellow technicians and the warehouse team to ensure work is completed efficiently, accurately, and within agreed deadlines. The ideal candidate will possess strong technical skills, a proactive approach to problem-solving, and a commitment to delivering high-quality results. Responsibilities Diagnose, repair, maintain and test medical devices in the workshop and at customer sites. Perform fault-finding, mechanical/electrical repairs and electrical safety testing. Visit customers to carry out repairs and promote service contracts. Complete service documentation, repair records, customer reports and shipping paperwork. Reprocess rental, loan and trial equipment. Support spare parts inventory management and warehouse operations. Collaborate with customer service, technical support, QA and sales teams. Contribute to continuous improvement initiatives and technical documentation updates. Requirements Experience troubleshooting, testing and repairing technical equipment. Ability to promote service contracts and identify sales opportunities. Self-motivated and able to work independently. Strong organisational, communication, and problem-solving skills. Awareness of electrical and mechanical health and safety practices. Team-oriented with a customer-focused approach. Willingness to travel across the UK and Ireland (up to 50%) and occasionally overseas for training.

Pensions Administrator Salary: 25,000 - 30,000 Location: Godalming Hours: Monday to Friday, 09:00am till 5:30pm Our client is seeking a Pensions Administrator to join their growing team. This role involves providing comprehensive administrative support for pension schemes, ensuring compliance with regulations, maintaining accurate records, and assisting consultants in delivering exceptional service to clients. Key Responsibilities: Preparing and processing pension scheme documentation, including scheme establishment and regulatory submissions. Managing scheme reviews, ensuring all necessary documentation is up to date and compliant. Handling transfer values, tax reclaims, and investment transactions efficiently. Maintaining accurate and up-to-date database records, ensuring all data is correctly entered and monitored. Assisting with retirement processes, including pension calculations, benefit statements, and payment of lump sums or pensions. Liaising with consultants, trustees, accountants, and regulatory bodies to facilitate smooth pension administration. Ensuring compliance with Inland Revenue requirements, including the reporting of PSO transactions and VAT submissions. Assisting consultants with investment research and obtaining quotations for pension-related investments. Supporting clients by providing regular scheme updates and reminders regarding contributions and compliance. Drafting and reviewing pension scheme reports, trustee documentation, and actuarial reports in line with industry standards. Handling queries from clients and stakeholders regarding pension scheme administration and regulations. Requirements: Previous experience in pensions administration or financial services, ideally within SSAS, SIPP, or occupational pensions. Strong organisational and numerical skills with excellent attention to detail. Ability to manage multiple tasks and meet strict deadlines in a fast-paced environment. Strong communication skills, both written and verbal, to liaise effectively with stakeholders. Proficiency in Microsoft Office, particularly Excel and Word, for data management and reporting. Knowledge of pension regulations and Inland Revenue requirements is desirable.

Part or Full Time Business Development Consultant Location : Camberley Salary : Up to 25,000 - 35,000 pro rata + Commission Benefits : Uncapped Commission, Team Incentives, Birthday Voucher Are you currently working long hours as an estate agent, recruitment consultant or business development executive, and looking for a role in which you can transfer your current skills, and better manage your work life balance? Are you an experienced Business Development Consultant who thrives in New Business? Perhaps you are a Recruiter with experience within Recruitment and Sales who is looking for a new challenge and flexible hours? We are looking for a money motivated and driven candidate to join our friendly team. The ideal candidate will have experience in Sales or New Business who has got experience in B2B and B2C sales. Full training will be provided and we are open to discuss hours. Your goal is to build mutually beneficial relationships with clients and candidates, and work as part of a passionate team to maximise our commercial performance. Duties Targeting new client prospects Selling the benefits and services of Recruitment Developing, maintaining, and growing an existing client base Devising sales strategies and implementing them Meeting face to face/Teams with existing customers regularly. Making sure targets are met monthly Sourcing suitable candidates and briefing them on the opportunities offered by the client Managing the process through the interview to offer stage and beyond Negotiating pay and salary rates and finalising arrangements between client and candidate Skillset A strong and proven track record in sales, networking and/or client development abilities Excellent time management and organisational skills Strong commercial business acumen A passionate desire to succeed and build a successful career A winning mentality The ability to overcome objection and be persistent

Logistics Administrator £26,000 + bonus Full time (Monday - Friday 09:00 - 17:00) Hybrid - 1 day work from home My client is recruiting for a Logistics Administrator, they specialise in providing urgent international freight movements for airlines & aircraft lessors. You will be able to support and tailor your services to meet clients specific needs across borders. The ideal candidate will have experience in export or imports. Responsibilities Manage air-freight activities for the company's UK head office. Oversee day-to-day export operations such as preparing airway bills (AWBs), arranging customs clearance, booking shipments, and liaising with international offices, agents, and customers. Enter airway-bill details and all required customs documentation into internal systems. The role covers both import and export by air; prior experience in one area is sufficient as long as you're open to learning the other. Experience with CargoWise is highly advantageous. Experience/skills Applicants should demonstrate strong interpersonal and communication abilities. Foster a cooperative mindset and expect team members to maintain a professional, positive approach when interacting with both clients and colleagues. Comprehensive training will be offered to the successful candidate where required, including support across different transport modes and trade lanes. Benefits 25 days holiday after probation Optional 1 day per week work from home Staff insurance cover (AXA currently) after 1 year of working

Group Risk Administrator Location : Nationwide/Remote Salary : £26,000 - £32,000 (DOE) + Benefits Full Time - Permanant My client who are looking for a Customer Support Specialist to join their team who have got experience/knowledge in Group Risk Policies. The ideal candidate will have knowledge in Group Income Protection or Group Life Insurance or Group Critical Illness, Employee Benefits or Group Death in Service Pension. The role of the Customer Support Specialist is to provide office-based support for an assigned Sales Consultant within the Group Risk specialism with the day to day running of the client portfolio, including all client and provider interactions. This also includes setting up and supporting actions for policy renewals.The Client Services Specialist will be part of the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Daily Duties Ensure the smooth running of assigned client portfolio a day to day basis. Develop, maintain and cultivate a constructive and professional relationship with Group Risk Sales Executives, Clients and Insurers at all levels. Be the first point of contact for day to day administration from clients, providers and other internal and external sources. Independently respond to queries from both clients and insurers in a pro-active manner, meeting agreed SLAs and keeping all parties updated. Co-ordinate administration of schemes, including invoicing, accounts, client queries, claims, underwriting, rehabilitation support services & communication material. Proactively initiate and manage the gathering of all relevant data for each client's scheme renewal and ensure accuracy at all times and assist with the analysis of data as required. Prepare template client reports as requested by the Group Risk Sales Consultant. Ensure that any correspondence received and issued is checked for discrepancies and challenge as appropriate. General Responsibilities To assist team performance through regular communication with colleagues and manager to establish and raise concerns and provide solutions. To ensure compliance with local procedures, customer service standards and financial and Industry compliance regulations and legislations. To undertake training in line with agreed objectives. Keep up to date with product and technical developments as required in this role. To pro-actively seek, recommend improvements to processes and service, participate fully in the implementation within the team and be an advocate for change To undertake ad-hoc work as may reasonably be required by the company. Skillset Knowledge in Group Risk Products - such as Group Life Insurance, Income Protection & Critical Illness Minimum 1 year office experience required

Senior Business Development Manager Salary: £65,000-£70,000 + 40% Bonus + £6,500 Car Allowance Field-based (London/Southeast focus) with regular travel to HQ in Berkshire The Opportunity We're working with a global technology manufacturer looking for a highly driven Senior Business Development Manager to take on a key role in their UK growth strategy. This is a senior external sales position where you'll be responsible for: Winning new enterprise clients Reactivating lapsed accounts Growing existing high-value relationships within key verticals (Healthcare, Enterprise, Security & Defence, or Creative) You'll be well-connected in the enterprise sector, recognised by your clients, and confident in leading board-level conversations. The role requires a strategic, consultative sales approach and the ability to build long-term partnerships with both end users and channel/distribution partners. What You'll Be Doing Achieving growth targets by closing new opportunities and expanding existing client spend Developing channel relationships with distributors and partners to generate leads and joint opportunities Owning the sales pipeline, from prospecting to proposal and close Delivering high-impact client presentations, product demos, and training sessions Providing accurate forecasts and reporting via CRM (MS Dynamics preferred) Representing the business at industry events and exhibitions Working closely with Marketing, Solutions, and Customer Support to ensure a seamless customer journey Sharing insights and contributing to team-wide sales strategy What We're Looking For Strong, recent relationships with enterprise clients Proven track record in B2B sales with large, high-value accounts Experience selling IT/Technology Skilled in building long-term partnerships across end users and the channel Commercially astute with excellent presentation and negotiation skills Data-driven, highly organised, and resilient Full UK driving licence and willingness to travel regularly Why Apply? Competitive base salary up to £70,000 40% performance bonus £6,500 car allowance Opportunity to work with a leading global brand at the forefront of technology Autonomy, visibility, and the chance to make a direct impact on UK sales growth

Marketing Executive Salary: £40,000 - £43,000 (plus a bonus and benefits) Hybrid: 2 days remote Location: Sunbury Working hours: 38.5 hours per week (early finish Fridays 3:30pm) My client is looking for a driven Marketing Executive to join their Strategic Marketing team. In this role, you ll play a key part in shaping and delivering B2B campaigns - from researching market trends and customer needs to creating compelling content, assets, and tools that drive engagement. You ll work closely with teams across the business, as well as US and international channels, to ensure campaigns are aligned, impactful, and resonate with target audiences. a Responsibilities Liaison with Business Managers and Business Development Managers (BDMs) to identify possible campaigns, markets, and products to focus on. Research and develop ideas with all stakeholders. Use that research to create assets using all the marketing vehicles. Bring together the necessary stakeholders to develop ideas and create video content. Take ownership of the entire process - from concept development and collaboration with the creative team through to promotion and reporting. Bring together the necessary stakeholders to develop ideas and create video content. Plan, coordinate, and execute key B2B events in collaboration with relevant internal and external stakeholders. Experience B2B marketing experience Strong background in IT Marketing Experience of Excel, Word, and PowerPoint to intermediate level. Good standard of numeracy Experience with creation of video/case study content Experience with Email Marketing campaigns Experience with PR & Communications Education/Qualifications Degree level educated (or equivalent) in a business-related discipline Skills Strong interpersonal and communications skills. Good planning, research and analytical skills. MS Word and Excel skills strongly desirable. Confident, proactive, creative thinker with good attention to detail. Ability to work independently and take initiative