National Account Executive Role Profile Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue. Scale and Scope Report to: National Sales Team Manager Company car: Averaging scheme group 3 (Groups 2/3/4 available over 12-month period) or EV scheme Portfolio revenue management: £500K-£2M Monthly new business appointments: 10-15 Monthly new account wins (£25K+):2-4 Role Contribution Account Development Achieve account contact frequency targets and attend regular review meetings. Ability to work with existing customers to highlight areas where Thrifty can gain additional rental volumes. Negotiation with lapsed accounts that can be re-activated. New Business Delivery Will gain great understanding of Thrifty Products and Services in order to facilitate a consultative sales approach. Identify all opportunities to open Thrifty Business accounts where it is beneficial to the customer and to Thrifty. Ability to get new customers trading quickly to profile. Sales process Management Use of in-house Athena CRM put in place to document and report on new business and account management activity. Understanding of customer paperwork requirements. Territory Management Good understanding of the region and the businesses located there. Has a structured plan in place to maximise time spent face to face with customers while minimising traveling time. Market Awareness Keeps abreast of competitor activities and market trends to identify prospect targets. Business Communication Collaborates with other functions so accounts are set up quickly and efficiently within the agreed SLAs. A full understanding of other departments roles in the customer journey. Appointment Making Self-management of prospect data to keep an active pipeline of £50K+ prospects topped up. Work with the Internal Sales team to maximise territory management and share local market info. RelationshipBuilding Builds effective relationships with other teams, especially operations to drive new business opportunities coming into the team. Cross Sector Prospecting Vertical sector specialisation to aid in self-generated prospecting. Indicators of Success Delivery of revenue against target New business wins against target High number of self-generated new business wins Key performance indicators Appointments against target Awareness of industry trends Timely/useful insights on Competitor activity High new win to traded revenue ratio Core Skills Required Time Management Negotiating Verbal Communication Written Communication Business Literacy Managing the Detail Core Behaviours required Strong Work Ethic Having a Positive Impact and Influence Knowing and Managing Self Putting Customers First Achieving More Working Together What we need in the role is somebody who Has a positive attitude and strong work ethic. Can work effectively under pressure and consistently deliver on revenue targets and profitable new account wins that will grow into loyal Thrifty customers, they are also motivated by identifying larger opportunities that they can plan and execute a strategy to win. What we dont need in the role is somebody who Has no sense of urgency and is unable to understand the role they play in the team and how it affects the overall revenue performance. They are easily frustrated when things dont go their way and they will sit and wait for opportunities to come to them. Qualifications Maths & English GCSE or equivalent Experience Proven experience dealing with high level Decision Makers in a B2B sales role where a superior work ethic has been demonstrated. A background in vehicle rental B2B sales is preferred. JBRP1_UKTJ
Dec 07, 2025
Full time
National Account Executive Role Profile Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue. Scale and Scope Report to: National Sales Team Manager Company car: Averaging scheme group 3 (Groups 2/3/4 available over 12-month period) or EV scheme Portfolio revenue management: £500K-£2M Monthly new business appointments: 10-15 Monthly new account wins (£25K+):2-4 Role Contribution Account Development Achieve account contact frequency targets and attend regular review meetings. Ability to work with existing customers to highlight areas where Thrifty can gain additional rental volumes. Negotiation with lapsed accounts that can be re-activated. New Business Delivery Will gain great understanding of Thrifty Products and Services in order to facilitate a consultative sales approach. Identify all opportunities to open Thrifty Business accounts where it is beneficial to the customer and to Thrifty. Ability to get new customers trading quickly to profile. Sales process Management Use of in-house Athena CRM put in place to document and report on new business and account management activity. Understanding of customer paperwork requirements. Territory Management Good understanding of the region and the businesses located there. Has a structured plan in place to maximise time spent face to face with customers while minimising traveling time. Market Awareness Keeps abreast of competitor activities and market trends to identify prospect targets. Business Communication Collaborates with other functions so accounts are set up quickly and efficiently within the agreed SLAs. A full understanding of other departments roles in the customer journey. Appointment Making Self-management of prospect data to keep an active pipeline of £50K+ prospects topped up. Work with the Internal Sales team to maximise territory management and share local market info. RelationshipBuilding Builds effective relationships with other teams, especially operations to drive new business opportunities coming into the team. Cross Sector Prospecting Vertical sector specialisation to aid in self-generated prospecting. Indicators of Success Delivery of revenue against target New business wins against target High number of self-generated new business wins Key performance indicators Appointments against target Awareness of industry trends Timely/useful insights on Competitor activity High new win to traded revenue ratio Core Skills Required Time Management Negotiating Verbal Communication Written Communication Business Literacy Managing the Detail Core Behaviours required Strong Work Ethic Having a Positive Impact and Influence Knowing and Managing Self Putting Customers First Achieving More Working Together What we need in the role is somebody who Has a positive attitude and strong work ethic. Can work effectively under pressure and consistently deliver on revenue targets and profitable new account wins that will grow into loyal Thrifty customers, they are also motivated by identifying larger opportunities that they can plan and execute a strategy to win. What we dont need in the role is somebody who Has no sense of urgency and is unable to understand the role they play in the team and how it affects the overall revenue performance. They are easily frustrated when things dont go their way and they will sit and wait for opportunities to come to them. Qualifications Maths & English GCSE or equivalent Experience Proven experience dealing with high level Decision Makers in a B2B sales role where a superior work ethic has been demonstrated. A background in vehicle rental B2B sales is preferred. JBRP1_UKTJ
Job Title: Driver Location: Norwich Hours: Zero Hour Salary: £12.21 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough
Dec 07, 2025
Full time
Job Title: Driver Location: Norwich Hours: Zero Hour Salary: £12.21 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough
Job Title: Driver Location: Plymouth Hours: Zero Hour Salary: £12.21 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thriftys management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Thrifty vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Thrifty is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! JBRP1_UKTJ
Dec 06, 2025
Full time
Job Title: Driver Location: Plymouth Hours: Zero Hour Salary: £12.21 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thriftys management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Thrifty vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Thrifty is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! JBRP1_UKTJ
Thrifty Car & Van Rental
Aylesbury, Buckinghamshire
Job Title:Vehicle Valeter (Quality Inspector) Location:Aylesbury Hours: Full Time 40h week (Mon-Fri + Saturday on a rota) Salary: £25,479.83 per annum Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, c
Dec 06, 2025
Full time
Job Title:Vehicle Valeter (Quality Inspector) Location:Aylesbury Hours: Full Time 40h week (Mon-Fri + Saturday on a rota) Salary: £25,479.83 per annum Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, c
Thrifty Car & Van Rental
Northampton, Northamptonshire
Location: Northampton This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Dec 06, 2025
Full time
Location: Northampton This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
National Account Executive Role Profile Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue. Scale and Scope Report to: National Sales Team Manager Company car: Averagi
Dec 06, 2025
Full time
National Account Executive Role Profile Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue. Scale and Scope Report to: National Sales Team Manager Company car: Averagi
Job Title: Driver Location: Bristol City Hours: Zero Hour Salary: £12.21 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thriftys management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Thrifty vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Thrifty is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! JBRP1_UKTJ
Dec 06, 2025
Full time
Job Title: Driver Location: Bristol City Hours: Zero Hour Salary: £12.21 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thriftys management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Thrifty vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Thrifty is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! JBRP1_UKTJ
National Account Executive Role Profile Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue click apply for full job details
Dec 06, 2025
Full time
National Account Executive Role Profile Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue click apply for full job details
Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a
Dec 06, 2025
Full time
Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Dec 06, 2025
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Dec 06, 2025
Full time
This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Location: Lincoln This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Dec 06, 2025
Full time
Location: Lincoln This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories. JBRP1_UKTJ
Job Title: Vehicle Valeter (Quality Inspector) Location : Ashford Hours: Full Time 40h week (Mon-Fri + Saturday on a rota) Salary : £25,479.83 per annum Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, co click apply for full job details
Dec 06, 2025
Full time
Job Title: Vehicle Valeter (Quality Inspector) Location : Ashford Hours: Full Time 40h week (Mon-Fri + Saturday on a rota) Salary : £25,479.83 per annum Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, co click apply for full job details
Thrifty Car & Van Rental
Aylesbury, Buckinghamshire
Job Title: Vehicle Valeter (Quality Inspector) Location : Aylesbury Hours : Full Time 40h week (Mon-Fri + Saturday on a rota) Salary : £25,479.83 per annum Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, c click apply for full job details
Dec 06, 2025
Full time
Job Title: Vehicle Valeter (Quality Inspector) Location : Aylesbury Hours : Full Time 40h week (Mon-Fri + Saturday on a rota) Salary : £25,479.83 per annum Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, c click apply for full job details
Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you! The Role: As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter. Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our goal of delivering outstanding customer service. Main Duties Identify and exceed customer requirements Ensure all administrative tasks are completed daily Coordinate and facilitate the delivery and collection of rental vehicles to and from designated locations Efficiently manage the rental process, including verifying customer information, processing payments and accurately completing rental agreements Maintain a full understanding of retail rental procedures Consistently comply with the Thrifty process Answering phone calls and responding to emails Develop in-depth knowledge of each product to maximize customer experience and identify incremental sales opportunities Work within Service Level Agreements to ensure the branch meets all its KPI objectives Undertake additional duties at the request of your line manager, which may include driving and cleaning vehicles, depending on company requirements. Skills, Experience, and Qualifications Required Excellent customer service and communication skills Strong administrative skills Proficient computer skills A full driving license (held for at least 12 months). About us: Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! APPLY NOW and joinus! JBRP1_UKTJ
Dec 06, 2025
Full time
Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you! The Role: As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter. Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our goal of delivering outstanding customer service. Main Duties Identify and exceed customer requirements Ensure all administrative tasks are completed daily Coordinate and facilitate the delivery and collection of rental vehicles to and from designated locations Efficiently manage the rental process, including verifying customer information, processing payments and accurately completing rental agreements Maintain a full understanding of retail rental procedures Consistently comply with the Thrifty process Answering phone calls and responding to emails Develop in-depth knowledge of each product to maximize customer experience and identify incremental sales opportunities Work within Service Level Agreements to ensure the branch meets all its KPI objectives Undertake additional duties at the request of your line manager, which may include driving and cleaning vehicles, depending on company requirements. Skills, Experience, and Qualifications Required Excellent customer service and communication skills Strong administrative skills Proficient computer skills A full driving license (held for at least 12 months). About us: Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! APPLY NOW and joinus! JBRP1_UKTJ
Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a
Dec 06, 2025
Full time
Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a
Thrifty Car & Van Rental
Peterborough, Cambridgeshire
Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you! The Role: As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter. Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our goal of delivering outstanding customer service. Main Duties Identify and exceed customer requirements Ensure all administrative tasks are completed daily Coordinate and facilitate the delivery and collection of rental vehicles to and from designated locations Efficiently manage the rental process, including verifying customer information, processing payments and accurately completing rental agreements Maintain a full understanding of retail rental procedures Consistently comply with the Thrifty process Answering phone calls and responding to emails Develop in-depth knowledge of each product to maximize customer experience and identify incremental sales opportunities Work within Service Level Agreements to ensure the branch meets all its KPI objectives Undertake additional duties at the request of your line manager, which may include driving and cleaning vehicles, depending on company requirements. Skills, Experience, and Qualifications Required Excellent customer service and communication skills Strong administrative skills Proficient computer skills A full driving license (held for at least 12 months). About us: Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! APPLY NOW and joinus! JBRP1_UKTJ
Dec 06, 2025
Full time
Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role for you! The Role: As a Customer Service Representative, you will play a crucial role in ensuring a positive and seamless experience for our customers throughout their car rental journey. Your primary responsibility will be to assist customers with renting, returning, and resolving any issues they may encounter. Your exceptional communication skills, attention to detail and ability to thrive in a fast-paced environment will contribute to our goal of delivering outstanding customer service. Main Duties Identify and exceed customer requirements Ensure all administrative tasks are completed daily Coordinate and facilitate the delivery and collection of rental vehicles to and from designated locations Efficiently manage the rental process, including verifying customer information, processing payments and accurately completing rental agreements Maintain a full understanding of retail rental procedures Consistently comply with the Thrifty process Answering phone calls and responding to emails Develop in-depth knowledge of each product to maximize customer experience and identify incremental sales opportunities Work within Service Level Agreements to ensure the branch meets all its KPI objectives Undertake additional duties at the request of your line manager, which may include driving and cleaning vehicles, depending on company requirements. Skills, Experience, and Qualifications Required Excellent customer service and communication skills Strong administrative skills Proficient computer skills A full driving license (held for at least 12 months). About us: Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! APPLY NOW and joinus! JBRP1_UKTJ
Thrifty Car & Van Rental
Peterborough, Cambridgeshire
Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a click apply for full job details
Dec 06, 2025
Full time
Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a click apply for full job details
Job Title: Driver Location: Luton Hours: Zero Hour Salary: £12.46 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thriftys management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Thrifty vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Thrifty is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! JBRP1_UKTJ
Dec 06, 2025
Full time
Job Title: Driver Location: Luton Hours: Zero Hour Salary: £12.46 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Thriftys management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Thrifty vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Thrifty is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! JBRP1_UKTJ
Job Title: Driver Location: Croydon Hours: Zero Hour Salary: £12.46 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday click apply for full job details
Dec 05, 2025
Full time
Job Title: Driver Location: Croydon Hours: Zero Hour Salary: £12.46 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday click apply for full job details