QA

At Agilico we're on a journey to build a better future for our people and planet. We're proud to be the UK's pioneering Circular-First Managed Print Services business, leading sustainability in our sector. Instead of the traditional 'take-make-waste' model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers. As this part of our business grows, we are seeking a passionate individual to join our dedicated team in Edinburgh working in our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact. Responsibilities: Log, triage and manage all service calls using Agilico's digital ticketing platform (Vantage Online), ensuring accurate and timely updates on parts, labour and job status. Raise purchase orders, allocate parts to jobs, and maintain accurate digital records within company systems to support effective workflow management. Train to become a key user and super user of Vantage Online and associated digital platforms, supporting continuous improvement in system usage and processes. Support the diagnosis, repair and refurbishment of Multi-Functional Devices (MFDs), ensuring all activity is recorded digitally in line with company procedures. Maintain accurate documentation using Microsoft Office applications (including Outlook, Excel and Teams) to communicate, report and track work activities. Work collaboratively with engineers, workshop staff and management to prioritise tickets, coordinate parts, and ensure customer expectations are met. Assist with digital stock control and inventory management, tracking parts usage and identifying discrepancies through system reporting tools. Adhere to Agilico's quality, health & safety and data management standards, ensuring all records, service logs and documentation are complete, accurate and audit-ready. What we are looking for: Good understanding of IT Hands on person Troubleshooting/problem solver Good communication Salary: £20,000 per annum Working hours: Monday to Friday, 9am to 5pm Benefits: Opportunities to progress and grow your career 23 days holiday plus bank holidays, rising to 28 days after 5 years Stakeholder pension scheme & death in service benefit Agile Perks reward platform offering discounts and great deals Healthcare cash plan covering everyday expenses such as opticians, dentist etc Cycle to work scheme Volunteer days Referral bonuses if you nominate a friend or a new customer Employee Assistance Programme - free advice on relationships, mental health and financial planning and more. Enhanced maternity and paternity scheme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Giant Group: We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis. About the role: As a Media Marketing Apprentice, you're joining at a good time. We're rebuilding how marketing operates from the ground up, launching a new site, and working through a full rebrand. That means there's real work to get stuck into from day one, and genuine space to shape how we show up. This role sits at the intersection of video, content and technology: picking up a camera and making things people actually want to watch, while getting under the bonnet of the tools and data that make it all work. Video is central to what we're building, and this role drives that content forward. Key responsibilities of the role include: Video and media production: Own video production end to end. That means operating the camera, setting up shots, managing lighting and audio, and editing the final cut. Direct people on camera. You know how to put someone at ease in front of a lens, guide them through what's needed, and get a strong result even when they're not used to being filmed. Handle the basics of a shoot setup: framing, lighting, audio levels, and being able to problem-solve on the day when things don't go to plan. Social media, performance and experimentation: Take ownership of our social channels, keeping them active, on-brand, and worth following. You'll plan and schedule content, spot what's gaining traction, and adapt accordingly. Run experiments. Test different hooks, formats, and posting times. Be willing to kill what isn't working and double down on what is. You will need the following skills: Ideally you would have a genuine interest in video and content creation, with some hands-on experience behind a camera. You don't need a broadcast reel, but you should have shot and edited something. You can only excel in this role if you are curious, proactive, and genuinely interested in how content and social media work. Comfortable with data: you don't need to be an analyst, but you should be able to look at how content performed and draw conclusions from it. Open to new tools and platforms: you enjoy figuring out how things work and aren't put off by a growing tech. We use Matomo, Webflow, Canva, HubSpot, Aha!, tl;dv, SE Ranking, n8n, and a growing set of AI tools. You don't need to know all of these coming in. Easy to work with: you ask when you're unsure, take feedback well, and don't take yourself too seriously. Here for the right reasons: you want to work in marketing and make the most of real exposure early on. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37 hours per week, Monday to Friday, hybrid working (covering home, UK based travel and Manchester office) Benefits: Holiday: 31 days leave, increasing 1 day per year to 34 days (including UK public Holidays) Giant advantage discount platform Employee assistance program Pension salary sacrifice Birthday leave Day off for charity work Buy holidays Enhanced maternity & paternity pay Support for parents returning to work Soft loans Role related training & paid studies Social events Future prospects & training: You have a number of career paths at Giant, whether that's growing into a Marketing Executive or Content Manager role as the team expands, or moving into a specialist digital or video role within the group. We're actively rebuilding how marketing operates, which means the opportunities you create in this role today are likely to shape what exists to step into tomorrow. You can achieve this by consistently meeting or exceeding your objectives, growing in your role, and demonstrating the Giant people values. We will provide you with product, operational and technical training across the full marketing tech stack, and a dedicated learning and development budget to ensure that you feel confident to add value through better content, stronger social presence, and through efficient marketing that supports Giant's growth. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Why Eliminate? Eliminate Ltd provide 24 hour pest control in Edinburgh and throughout Central Scotland, delivering routine, managed and emergency pest removal services when clients need them most. Eliminate are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Broxburn office. Responsibilities: Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders. Becoming a superuser in their FieldMotion - and you will be responsible for scheduling jobs and managing job information. Collaborating with the operations manager, you will support with creating and processing invoices through Quickbooks. Using Excel to organise and update sales information, recording and filing this information when appropriate. You will support the accounts team through bookkeeping. Using Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and Excel to update records and collaborate with client. What do they need from you? Someone passionate to learn. Someone determined. Someone with good aspiration & communication skills Driving licence and own vehicle would be beneficial but not essential. Salary: £17,000 per annum. Working hours: Monday to Friday, 8am - 5pm. Benefits: 26 days holiday (Plus Christmas and New Year). Additional day off for your birthday (Will be added to the Friday or Monday if falls on a weekend). Future prospects: Potential of a full-time role on completion. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Why Paris Steele? Paris Steele have been providing a comprehensive legal service to the residents of East Lothian since 1926. They have offices in North Berwick and Dunbar and are proud to combine the highest quality of professional advice with first rate customer service. Paris Steele are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their North Berwick office. Responsibilities: Client and visitor engagement: Serve as the first point of contact, delivering a professional and welcoming experience for clients and visitors, both in person and via telephone. Manage meeting room bookings and ensure reception and client areas are presentable Digital diary and meeting coordination: Support scheduling and coordination of meetings and appointments for team members using digital calendars. Send digital invitations and reminders, and monitor for conflicts to optimize time management Digital mail and communication handling: Receive, sort, and distribute incoming digital and physical correspondence. Prepare and process outgoing mail, including digital delivery and courier services, ensuring timely handling of sensitive information Document and file management: Create, format, scan, and file documents using digital systems, ensuring compliance with data management protocols. Maintain organized electronic and physical filing systems, supporting secure file lifecycle management Digital systems proficiency: Develop expertise in core digital platforms such as LawWare, Amiqus, BDP, Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams), and SharePoint. Assist with onboarding clients to digital systems and maintain digital templates and forms Digital communication and collaboration: Actively use Microsoft Teams, Outlook, and SharePoint for internal communication, resource sharing, and collaboration. Support management of shared inboxes, digital calendars, and contribute to digital process guides First-line digital support: Provide basic support for software and digital tool queries within the office, escalating complex issues as needed Resource and compliance support: Assist with document production using digital templates, manage office supplies, and support compliance checks such as ID verification and file record maintenance What do they need from you? Strong organisational and time management skills Excellent verbal and written communication skills Proficient in Microsoft Office (Word, Outlook, Excel) Professional and courteous manner, particularly when dealing with clients High level of attention to detail and accuracy Ability to manage confidential information with discretion Salary: £19,500 per annum Working hours: Monday to Friday, 9am - 5pm Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Bailey International Steeplejack Company: Bailey International Steeplejack Company Limited is a well-established specialist contractor providing steeplejack, rope access, and high-level access solutions across the UK and globally. With a strong reputation for safety, technical expertise, and quality delivery, we work across a wide range of industrial and commercial sectors. About the role: We are seeking an experienced and motivated apprentice from the Steeplejack / rope access services industry to join our team. This is an office-based role, initially working from our Bollington, Cheshire office for the first few months, before relocating to our Bredbury, Stockport office. You will play a key role in pricing projects, compiling reports and securing work, working closely with operations and management to produce accurate and competitive estimates for specialist access projects. Responsibilities: Preparing detailed cost estimates for steeplejack and rope access projects Reviewing drawings, specifications, and site information Assessing labour, plant, access methods, materials, and programme requirements Liaising with clients, site managers, and suppliers Producing quotations, tenders, and supporting documentation Identifying risks and opportunities within tender submissions Maintaining records of estimates and tender outcomes Compiling reports Desirable skills: Previous experience as an estimator or experience within steeplejack, rope access, industrial services, or specialist access works Strong understanding of access methods, safety requirements, and site constraints Excellent numerical, analytical, and organisational skills Confident communicator with the ability to liaise professionally with clients Ability to work independently and as part of a team Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week Benefits: Competitive salary Stable, full-time employment with 37 years established specialist contractor Supportive and experienced team environment Opportunity to play a key role in the company's continued growth Location & working arrangements Future prospects: There is the opportunity to gain full-time employment. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Whitefriars Surgery (The Red Practice) is seeking a friendly and organised individual to join its supportive team. The successful candidate will act as the first point of contact for patients, delivering a professional, compassionate, and welcoming service in line with the practice's CARES values, Compassion, Agility, Respect, Excellence, and Service. You will be responsible for managing appointments, triaging patient queries, and signposting to the appropriate services, while using clinical systems to maintain accurate records and support the smooth running of the practice. Alongside the role, you will work towards a qualification in Digital Applications Support, helping you to build your system knowledge and develop a long-term career while gaining a recognised qualification. Responsibilities: Act as the first point of contact for patients and healthcare professionals via telephone, email, and in person Provide a professional, friendly, and efficient front-of-house service Process appointment requests and manage the practice appointment system Triage patient queries and signpost to the most appropriate service or clinician Develop into a system expert in DOCMAN, managing and processing incoming clinical correspondence Maintain and update accurate patient records using clinical systems (e.g. EMIS/SystmOne/Vision) Accurately input and code patient data (read coding) Initiate and respond to requests from patients, colleagues, and external organisations Process referrals to secondary care and support wider tasks Handle incoming and outgoing correspondence, including post, emails, and documentation Support patient registrations and update personal details as required Process system requests such as SARs, insurance forms, and DVLA documentation Work collaboratively with the wider team to ensure smooth day-to-day practice operations Desirable skills: Friendly, professional, and approachable Excellent communication and interpersonal skills Highly organised with strong attention to detail Able to work both independently and as part of a team Resilient and adaptable in a busy environment Salary: £21,840 per annum Working hours: Monday to Friday, shifts to cover 8am - 6pm Benefits: Flexible working approach to support work-life balance Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Highland Fuels: Highland Fuels is an independent, employee-driven energy supplier founded in Inverness in 1957, providing fuel, heating oil, and lubricants across Scotland and beyond. With 11 depots and a fleet of over 45 tankers, they serve domestic, commercial, agricultural, and marine sectors. About the role: We currently have a full-time opportunity for an apprentice to join our busy team in Inverness. This is an ideal entry-level role for someone looking to start a career in accounts/finance-full training and support will be provided. Responsibilities: Become a super user on our CDS system - CODAS - where you will monitor tickets coming into the credit held holding page. You will analyse the incoming tickets and create, update and maintain customer accounts Acting as first response to incoming queries into the credit control inbox via Microsoft Outlook, triaging and escalating when necessary Speaking with customers in a friendly and professional way, including when accounts are overdue or at/over their credit limit Downloading credit applications and downloading these to Adobe PDFs before uploading to CODAS Create payment plans for customers and run weekly reports to Microsoft Excel to check accounts and direct debits are up to date Create and format documents on Microsoft Word Monitoring stock levels and reordering essential supplies as required Required skills: Calm, organised and willing to learn Interest in working with numbers and finance Good keyboard skills and be comfortable using computer systems Be able to prioritise tasks during busy work periods Friendly, confident telephone manner Salary: £24,350 per annum Working hours: Monday to Friday, 9am - 5pm Benefits: Private medical insurance 30 days holiday (including bank holidays) Supportive and stable environment within an employee-owned business Ongoing training and development opportunities Cycle to work scheme Pension scheme Employee discount On-site parking Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Are you interested in a career in IT Turn your passion into a career by applying for one of our current IT apprenticeships. Could you see yourself working for an IT Service provider? Or maybe you would rather be part of an internal IT team working for an employer? With average salaries of £16,000, we have several openings across Scotland in areas like IT, Networking, Cyber and Software. Our apprenticeship programmes are a fantastic opportunity to earn while you learn and get yourself on the career ladder. Our employers range from household names to edgy start-ups, in areas from law and accountancy to storage, shipping, travel and manufacturing. Interested? Apply now! How will my apprenticeship work? Your apprenticeship averages 12 - 18 months. You are employed with time to study, receive a salary and holidays like all other employees and all your training is free. Throughout, you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop the skills to pass your assessments, and provide support. The learning follows a blended learning model. You benefit from online and classroom training and also on the job learning. Where will my apprenticeship take me? To a nationally recognised qualification To a full time job To a rewarding career. What do I need to apply? A passion for tech, a willingness to learn, and an interest in building a career About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). Over the last 10 years, we've helped more than 40,000 apprentices start successful careers in tech and business. Apply today and start your career journey!

Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance. Desirable skills: Have a positive and optimistic attitude to work. Good organisation and time management skills with a keen eye for detail. Be a customer experience champion. Drivers licence is required for the role due to the location. Please note: Being able to drive is preferred but not essential as long as you are within an hour commute. In addition, any experience of the following technologies would be beneficial, but is not essential: Cisco Switching, Cisco ASR & ISR Routers. Cisco ASA and FTD Firewalls. Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site. Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela). VMware ESXi & vCentre. Microsoft Hyper-V, Windows & Linux, Office 365. Backup technologies. Entry requirements: an A-Level in ICT. OR an International Baccalaureate at Level 3 ICT. OR a Level 3 apprenticeship in a similar subject. OR a BTEC Extended Diploma in IT (180 credits). You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours a week, 7.5 hours per day on a rota basis to cover 8am - 6pm. Benefits: Healthcare scheme. Bike to work. Team socials. Pension scheme. Future prospects: Career progression. Continued training plan. Personal development. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

About the employer: ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance. About the role: This is a fantastic opportunity for individuals looking to enter the world of data analysis. As a Data Analyst Apprentice, you will work alongside our experienced team, gaining hands-on experience in delivering important BI and reporting projects. You'll help design and build robust BI platforms that serve both ZIGUP and our customers, while continuously learning and growing in a supportive environment. Responsibilities: Maximising Power BI for business requirements Designing platforms Building robust BI tools Reporting projects Learning and development around data and analytics Desirable skills: No previous work experience is required-just a keen interest in data and a desire to learn! A willingness to understand data, technology, and BI methodologies Good communication skills Ability to work well with others Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am - 5pm. Benefits: Annual leave: Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you'll have public holidays too and an extra day off to celebrate your birthday! Pension: 5% employer contributions! Financial benefits: Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes Wellbeing & lifestyle services: Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, health cash plan, dental plan and travel insurance Professional development: We've partnered with Pluralsight to provide you with cutting-edge content created by industry experts. Gain Access to thousands of courses, skill tests, and learning paths to enhance your career Motoring benefits: Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires Wagestream: A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Cyber Trust: Our mission is to take the complexity out of cybersecurity and give businesses peace of mind. We're here to make strong, effective protection simple-no noise, no confusion, just clear solutions that work. We believe businesses shouldn't have to be experts in cyber to stay secure. So we make it easy to get things sorted, stay compliant, and move forward with confidence. Responsibilities: Manage client relationships Perform system audits to assess compliance and security posture Conduct vulnerability assessments and identify risks Carry out technical remediations in client environments Audit results and produce clear, professional reports Training to keep up to date with industry trends Communicate technical issues to non-technical audiences Required skills: Willingness to learn: You don't need to know everything, but you need to want to Proactive mindset: Spot issues before they become problems Organisation and self-management: Stay organised and manage your own workload effectively Ownership and responsibility: Take pride in delivering quality work and taking on new challenges Technical foundation: A background in IT and at least a basic understanding of cyber security principles Entry requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 9am - 5pm Benefits: Mentorship: Direct support from senior security consultants Funded training and certifications (e.g., CompTIA, CREST, Cyber Essentials assessor status) Exposure to varied projects, from compliance audits to penetration testing Paid industry events and conferences to build knowledge and network Training & development opportunities Regular, companywide events and activities Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: We're looking for an IT Support Engineer Apprentice to join our dynamic IT team. This role is perfect for someone eager to learn, grow, and contribute to a fast-paced environment, supporting our internal users and infrastructure. We value a problem-solving mindset and excellent customer service skills. Responsibilities: Providing user support and resolving technical issues Creating and managing accounts in Microsoft 365 and Active Directory Installing, maintaining, and troubleshooting IT hardware and software Managing software licenses and hardware inventories Performing updates and patch management Supporting data backups using Backup Exec Assisting with IT procurement and budget tracking Supporting users with Apple devices (iPhones and Macs) Maintaining clear documentation and updating support tickets in line with IT policy Desirable skills: Strong communication skills (verbal and written) Excellent customer service skills Ability to solve problems independently Familiarity with Microsoft Teams, SharePoint, and OneDrive Basic understanding of Windows 10/11 and macOS environments Interest in or experience with Apple devices Good organisational and time management skills A proactive self-starter with a willingness to learn A team player who enjoys working collaboratively Friendly, approachable, and patient when dealing with user issues Detail-oriented and reliable Open to feedback and committed to personal development Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 7am - 4pm or 9am - 6pm Benefits: 23 days annual leave per annum - with enhanced benefits of up to 25 days as employees progress within the company Life insurance & pension plan In office drinks & snacks Regular team socials Maternity, paternity and parental leave policies (including enhanced maternity offering) Mental health support via HR & mental health first aider Dental preventative healthcare annual contribution - £150 pa Optical preventative healthcare annual contribution - £150 pa Health screening annual contribution - £150 pa Personal development fund - £250 per person per year Refer-a-friend bonus - £500 Access to Improve training platform Creative Academy - the opportunity to join is open to all! People's Charter team - to support, encourage and celebrate each of the incredible individuals who are part of AFO WFH opportunities (subject to business area and prior agreement with agency lead) Opportunity for private healthcare or gym membership as employees progress within the company ChatGPT Team account - where workspace data isn't used to train models Future prospects: Ongoing mentorship and development within a growing IT team Support for further training, qualifications, and certifications About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About the role: Working within the IS Strategy & Data team, the Database Administrator is a technical role responsible for supporting end to end database solutions across various platforms to an increasing number of customers inside and outside of the organisation.You will be required to build a substantial knowledge of GMC processes, systems and data as a DBA working within IS, understand and manage complex technical solutions. You will work with colleagues on database solutions using a variety of platforms and tools, but predominantly Oracle and Microsoft SQL Server. PLEASE NOTE: Shortlisted candidates will need to be available on Friday 3rd October for an in-person assessment centre at our Manchester office. Responsibilities: Responsible for completing DBA tasks and supporting the operational service needed for database administration. To provide day to day administration and support for the Oracle and SQL Server databases including configuration, troubleshooting, tuning, monitoring, maintenance and housekeeping to ensure that the systems run efficiently. To support the backup and restore procedures to ensure data can be recovered as appropriate. To perform regular checks against Database and UNIX estate and resolve issues as required. To participate in projects providing technical input and support. To produce technical documentation for use within the department and user guides for the business to ensure the effective use of systems. To maintain confidentiality of data at all times and to conform with Data Protection To apply and manage the relevant diversity and equality policy and practice relevant to the role. To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity. Any other reasonable duties as may be assigned from time to time. Required skills: Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes. Excellent verbal and written communication skills to enable liaison with a wide range of colleagues and external stakeholders, such as third-party contractors. Excellent interpersonal skills including the ability to deal with stakeholders in a polite, friendly, and calm manner. The ability to use their own initiative to prioritise their workload to accommodate sometimes conflicting and changing priorities without losing sight of the deadlines. Highly organised, reliable and meticulous, as is the requirement of all DBAs. Additionally, the following experience would be beneficial: High IT literacy. Experience working with databases. Familiarity with data or reporting. Experience with programming languages (e.g. SQL, Python). Entry requirements: Standard entry requirements: Full-time employment in a relevant role Level 3 qualifications in STEM subjects (e.g., 2 A Levels, BTEC Diplomas, Apprenticeship, or equivalent) Non-standard entry with work experience: Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Full time (37.5 hours Monday to Friday), part-time and flexible working options available. We will consider a range of flexible working options. Staff are in the office one day every fortnight on a set team schedule. Benefits of working at the GMC: We have a wide range of benefits to help us attract and retain talented individuals like you: Annual leave - 30 days a year. You can also buy and sell annual leave (max. 5 days or pro-rata if for part-time). Defined contribution pension scheme - our workplace pension operated by Aviva and members receive a 15% employer contribution. If you wish to contribute, deductions are made from your monthly salary. Wellbeing - flexible working opportunities, life assurance cover, income protection cover, private medical insurance with Vitality Health, employee assistance programme, cycle to work scheme, eyesight tests, hybrid working arrangements for most roles. Learning and development - we offer courses, workshops, and online learning on a variety of topics from management to wellbeing. Other benefits - discounts scheme, season ticket loans. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

Employer description: Remtek Systems is a reputable provider of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. Established in 1974, we are committed to continually enhancing our services to better serve our customers. Our team members are carefully selected for their alignment with our customer base and undergo comprehensive training in both assistive technology and disability awareness. Overview: As an apprentice at Remtek Systems, you will have the opportunity to embark on a fulfilling career path within our company. You will be an integral part of our team, assisting in various tasks related to providing assistive technology solutions and support to our clients. Throughout the apprenticeship, you will receive in-house training, guidance, and mentorship by the friendly team which consists of a number of former and current IT apprentices who will be at hand to help you develop your skills and knowledge in the field of IT. Responsibilities: Assist in the provision of disabled student allowance computer equipment and software Participate in online IT technology solutions and guidance Collaborate with team members Prioritise and manage multiple tasks effectively Maintain accurate records and documentation Communicate effectively with clients and colleagues at all levels You will need to be flexibly adapt to the needs of the business, including working beyond normal hours when required. Desirable skills: Excellent verbal and written communication skills Strong organisational and time management skills Attention to detail and accuracy Ability to work flexibly and independently Passion for IT and technology Ability to work well both independently and as part of a team Willingness to learn and adapt to new technologies and methodologies Commitment to supporting individuals with disabilities Willingness to undertake overtime when necessary Experience working in an IT environment would be beneficial Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 8:30am to 5pm Benefits: Competitive apprentice wage with performance reviews for potential increases in the first 12 months Two paid main events per year (Christmas and Summer BBQ), along with interim events throughout the year Free counselling helpline for you and immediate family in your household Private healthcare (applicable after 6 months working at Remtek) Birthdays off (applicable after 6 months working at Remtek) Career progression opportunities with qualification courses provided Future prospects: Many of the company's former apprentices have gone on to secure full time permanent positions in the companies IT department on successful completion of their apprenticeship and there may be an opportunity for you to secure permanent employment after finishing your apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.