QA

About us: Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled. About the role: We have a fantastic opportunity for a Data Analyst Apprentice to join our first Data Analytics Apprentice Academy in Slough. As an apprentice you will be involved in supporting our business transformation team by working with data-driven decision-making by assisting in the collection, analysis, and interpretation of critical data. This Level 4 Apprenticeship is designed to provide hands-on experience in data analytics and you will contribute to key projects and initiatives across our business. You will be rotated through our various information domains: quality and engineering, manufacturing performance, market performance and sales and delivery performance. This will give you the knowledge to understand how critical data is in our decision making to drive our business forwards. Responsibilities: Use tools such as SharePoint, Power BI and Databricks (SQL, Python) to perform basic data analysis. Create visualisations and dashboards to communicate insights effectively. Support the development of regular and ad-hoc reports for business. Work collaboratively with internal stakeholders to understand data requirements and business challenges. Participate in meetings and workshops to gather feedback and refine analytical outputs. Communicate findings in a clear and accessible manner to non-technical audiences. Manage key projects from conception through to completion. Ensuring key milestones are hit and project delivers objectives on time and within cost. Desirable skills: Have a keen interest in data analysis and a desire to learn. Committed to learning and working at the same time. Advanced MS Office skills. Decision making ability and good influencing / team working skills. Strong communication skills and the ability to work well in a team. Time management and organisational skills. Driving licence and own vehicle (due to location of the office). Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am - 5pm. What we offer: Education: You will be enrolled onto the Level 4 Data Analyst Apprenticeship standard which will be delivered remotely by our training partner QA. Learning opportunities: Gain practical data analysis skills and learn from experts around you. Rotations: You will have the opportunity to rotate across different teams to broaden your knowledge and skills Professional development: Develop professional skills such as writing, communication, time management, and teamwork. Impactful work: Contribute to enhancing revenue, delivery performance, efficiency, technical reputation, and customer satisfaction. Future prospects: By the end of this 2-year Level 4 apprenticeship, there may be the option to progress onto higher level apprenticeship qualifications. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: At J3B Debt, we help individuals and businesses find practical and effective solutions to debt. Our role is to identify a workable debt solution tailored to each client's unique situation-and often, there are more options than they realise. We work with a wide range of clients, from individuals facing financial difficulty with loans, credit cards, or Council Tax arrears, to businesses struggling with cashflow or owing money to HM Revenue & Customs. No matter the complexity of the challenge, our aim is to support, advise, and guide our clients to regain control of their finances and move forward with confidence. By joining our team, you'll be part of a purpose-driven organisation that truly makes a difference. About the role: We are looking for a motivated and enthusiastic IT Apprentice to support our growing team. Working as part of a collaborative and skilled IT department, you'll play a vital role in delivering high-quality IT support across the business while learning on the job. You will receive hands-on training, mentoring, and full support as you work towards industry-recognised IT qualifications. This is a fantastic opportunity to develop both your technical expertise and customer service skills, while contributing to a company that supports people during some of the most challenging times in their lives. Responsibilities: Customer support: Respond promptly to internal IT queries via phone, email, or helpdesk ticketing system. Problem solving: Troubleshoot and resolve technical issues using logical, step-by-step thinking. Technical assistance: Support users with common IT issues including software, hardware, and networking. Maintenance: Carry out routine maintenance on PCs, printers, and networking devices. Hardware & software setup: Assist in setting up and configuring desktops, laptops, and associated software. Fault resolution: Investigate and resolve issues including connectivity problems, system errors, and hardware failures. Upgrades: Help deploy system upgrades and replace outdated hardware to keep systems secure and efficient. Documentation: Maintain accurate records of tickets, fixes, and IT assets. Desired skills: Good verbal and written communication skills - able to explain technical issues in a clear, friendly way. Basic understanding of computer systems, networks, and software. Logical thinker with a structured problem-solving approach. Team player with the ability to work independently when needed. Friendly, proactive, and customer-focused attitude. Willingness to learn and grow within a fast-paced IT environment. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week. Benefits: On-the-job training with experienced IT professionals. Support to achieve industry-recognised qualifications. A welcoming, values-driven environment where your contribution matters. The chance to build a strong foundation for a successful IT career. Future prospects: Opportunities to go onto higher qualifications in the future. Opportunity for full time position at the end of the apprenticeship About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Everything Tech are an award-winning Managed IT Service Provider. They help companies of all sizes do amazing things with technology. They support over 4500 users across nearly every industry all over the country and are a Microsoft Gold Partner specialising in Microsoft's Modern Workplace shift in transforming businesses IT. Based in the heart of Manchester City Centre, the company are in some of the trendiest and modern offices in Manchester. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT apprenticeship supported by a friendly and approachable team and you will be mentored throughout your apprenticeship journey by the companies former and current apprentices. Overview: To act as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team and ensure adherence to all set Service Desk processes and standards. Responsibilities: To provide a professional and personal first point of contact to customers for their IT support queries. Provide a 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts. Troubleshooting issues and logging them in the company ticket system. To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask. Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed. Escalate relevant and more complex work to the 2nd line Helpdesk Technicians. Undertake simple maintenance tasks for monitored systems. To proactively contact and chase customers until a resolution has been achieved or the issue is escalated. Prepare customer hardware ready for use such as building/configuring customer pcs, servers or printers. Installing software and building computers for customers. Take on ad hoc project work as directed by the IT Helpdesk Manager. Desirable skills: A strong personal interest in IT and computing. Hands on experience in general computing and IT services. Previous experience in a customer facing role. General understanding of PCs, servers, email, telephony, and Backup. Experience with Windows, Microsoft Office, Microsoft Teams and Microsoft 365. Good technical knowledge. Excellent customer service and communication skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 8am - 5pm or 9am - 6pm. Benefits: Pension. Private medical on completion of probation period. 25 days annual leave. Employee of the quarter prize £500. Employee of the year prize TBD. Free snacks and drinks. Retail, entertainment and gym discounts. Bike to work. Season ticket loans. Future prospects: On successful completion of your apprenticeship, the company aim to offer you a full time Helpdesk Technician role with salary increase and a clear career progression and training plan to progress you over the years into expert areas and/or management level IT . About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Are you passionate about technology and looking to build a hands-on career in IT? We're looking for an enthusiastic Network Engineer Apprentice to join our growing team at Centurion - supporting clients across the UK with IT systems, software, and infrastructure. This is a fantastic opportunity to gain real-world experience while working towards a Network Engineer Level 4 apprenticeship, fully funded through the government. What you'll be doing: Supporting the setup, testing, and installation of in-house software and associated hardware Providing remote and on-site technical support to clients Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting Building, configuring, and maintaining PCs, laptops, and network equipment Installing and maintaining cabling (Cat6/7 and fibre) Assisting with user accounts, software installation, and system configuration Contributing to the continuous improvement of Centurion's IT systems and processes What we're looking for: A self-starter with strong attention to detail and a willingness to learn Good organisational and time management skills A passion for IT and problem-solving - ideally with some knowledge of Windows 10/11, networking, or hardware Confidence using tools like MS Office, Active Directory, or remote access software (experience a bonus, not essential) A full UK driving licence ( required for on-site client visits ) Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, flexible, weekend availability. What we offer: 20 days annual leave plus UK bank holidays Company pension scheme Earn while you learn with a nationally recognised qualification Ongoing mentorship and career progression opportunities A supportive environment to grow your skills in IT infrastructure and field support Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

At Trafford Council we are EPIC! We EMPOWER - We inspire and trust our people to deliver the best outcomes for our customers, communities and colleagues. We are PEOPLE CENTRED - We value all people, within and external to the organisation and give those around us respect. We will act with honesty and integrity in all that we do and create an environment that enables everyone we work with to thrive and succeed. We are INCLUSIVE - We are committed to creating an environment that values and respects the diversity and richness differences bring. We COLLABORATE - We build relationships, collaborate; treat people as equal partners and work together to make things happen. Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer. Responsibilities: Assist in monitoring network traffic and using SIEM tools (e.g. FortiSIEM, Microsoft Sentinel) to detect suspicious activity and triage security risks. Support incident reporting and response, including risk assessments and vulnerability scans. Gain hands-on experience managing firewalls, antivirus, endpoint security, patching, and software updates. Collaborate with IT, Legal, and other departments to ensure a unified security approach, including third-party risk assessments. Monitor and respond to the IT Security Queue (CVE updates, service requests, incidents, bulletins). Assess and manage tickets, ensuring priority issues are resolved within 48 hours. Handle walk-up incidents and participate in major incident responses. Support the ICT security incident response process and maintain the ICT Risk Register. Manage security dashboards (SIEM, FortiMail, FortiConsole, SOPHOS, Windows Defender). Oversee job assignments and SLA performance across teams. Support projects aligned with the Cyber Assessment Framework (CAF). Assist in updating and maintaining IT security policies and procedures. Support strategic projects. Desirable skills: Strong interpersonal and communication skills, with the ability to explain technical concepts clearly to non-technical users. Proven problem-solving and troubleshooting abilities, with a proactive approach to resolving issues and taking ownership. Effective planning and organisational skills, able to prioritise tasks, meet deadlines, and adapt to changing priorities. High attention to detail in recording accurate information and working across different systems and processes. Ability to work both independently and collaboratively within a team, with minimal supervision. Good numerical skills and a customer-focused mindset. Driving licence and own vehicle due to the location of the office. Entry requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 36.25 hours per week. Benefits: You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. We also offer hybrid working. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Are you interested in a career in IT Turn you passion into a career by applying for one of our current IT apprenticeships. Could you see yourself working for an IT Service provider? Or maybe you would rather be part of an internal IT team working for an employer? With average salaries of £14,000 - £16,000, we have several openings across Scotland in areas like IT, Networking, Cyber and Software. Our apprenticeship programmes are a fantastic opportunity to earn while you learn and get yourself on the career ladder. Our employers range from household names to edgy start-ups, in areas from law and accountancy to storage, shipping, travel and manufacturing. Interested? Apply now! How will my apprenticeship work? Your apprenticeship averages 12 - 18 months. You are employed with time to study, receive a salary and holidays like all other employees and all your training is free. Throughout, you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop the skills to pass your assessments, and provide support. The learning follows a blended learning model. You benefit from online and classroom training and also on the job learning. Where will my apprenticeship take me? To a nationally recognised qualification To a full time job To a rewarding career. What do I need to apply? A passion for tech, a willingness to learn, and an interest in building a career About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). Over the last 10 years, we've helped more than 40,000 apprentices start successful careers in tech and business. Apply today and start your career journey!

Are you interested in a career in IT Turn you passion into a career by applying for one of our current IT apprenticeships. Could you see yourself working for an IT Service provider? Or maybe you would rather be part of an internal IT team working for an employer? With average salaries of £14,000 - £16,000, we have several openings across Scotland in areas like IT, Networking, Cyber and Software. Our apprenticeship programmes are a fantastic opportunity to earn while you learn and get yourself on the career ladder. Our employers range from household names to edgy start-ups, in areas from law and accountancy to storage, shipping, travel and manufacturing. Interested? Apply now! How will my apprenticeship work? Your apprenticeship averages 12 - 18 months. You are employed with time to study, receive a salary and holidays like all other employees and all your training is free. Throughout, you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop the skills to pass your assessments, and provide support. The learning follows a blended learning model. You benefit from online and classroom training and also on the job learning. Where will my apprenticeship take me? To a nationally recognised qualification To a full time job To a rewarding career. What do I need to apply? A passion for tech, a willingness to learn, and an interest in building a career About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). Over the last 10 years, we've helped more than 40,000 apprentices start successful careers in tech and business. Apply today and start your career journey!

Are you interested in a career in IT Turn your passion into a career by applying for one of our current IT apprenticeships. Could you see yourself working for an IT Service provider? Or maybe you would rather be part of an internal IT team working for an employer? With average salaries of £16,000, we have several openings across Scotland in areas like IT, Networking, Cyber and Software. Our apprenticeship programmes are a fantastic opportunity to earn while you learn and get yourself on the career ladder. Our employers range from household names to edgy start-ups, in areas from law and accountancy to storage, shipping, travel and manufacturing. Interested? Apply now! How will my apprenticeship work? Your apprenticeship averages 12 - 18 months. You are employed with time to study, receive a salary and holidays like all other employees and all your training is free. Throughout, you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop the skills to pass your assessments, and provide support. The learning follows a blended learning model. You benefit from online and classroom training and also on the job learning. Where will my apprenticeship take me? To a nationally recognised qualification To a full time job To a rewarding career. What do I need to apply? A passion for tech, a willingness to learn, and an interest in building a career About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We'll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass rate among UK tech training providers ( Based on end-point assessments by the BCS 2020). Over the last 10 years, we've helped more than 40,000 apprentices start successful careers in tech and business. Apply today and start your career journey!

Are you looking to kickstart your IT career with a company that values innovation and outstanding customer service? We're looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment. Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs - from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready. Overview: As an IT Support Engineer Apprentice at Bubble IT, you'll be the first point of contact for customers needing technical help. You'll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Responsibilities: Providing high-quality customer service and technical support over the phone and via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. Following company procedures, policies, and values at all times. What we're looking for: We're looking for a motivated and adaptable individual with a genuine interest in IT and a passion for solving problems. The ideal candidate will have: Strong communication skills, both written and verbal. A logical, problem-solving mindset and attention to detail. The ability to troubleshoot technical issues and follow structured processes. Good time management and the ability to prioritise effectively. A flexible and proactive attitude to learning and development. A full, clean UK driving licence (essential). Additionally, any familiarity with the following technologies is a plus: Windows OS (7, 8, 10) and Windows Server (up to 2019). Active Directory, Group Policy, Azure. Office 365, Exchange, SharePoint, Microsoft Teams. Mobile Device Management (iPhone/Android). Networking fundamentals (DNS, DHCP, TCP/IP, switches, firewalls). Experience with hardware support and maintenance. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, Monday to Friday, 9am - 5:30pm. Benefits: Performance-related bonuses and annual bonus opportunities. 28 days holiday allowance (including bank holidays). Ongoing support and training throughout your apprenticeship. Clear progression opportunities upon successful completion of programme. The chance to grow within a supportive and forward-thinking IT team. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

Why join It's Lolly? Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care. We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills. Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business. Overview: The IT & Hardware Apprentice will assist in configuring and maintaining both the software and hardware components of our POS systems. This role involves learning to build systems using the Lolly software, preparing hardware for installations, ensuring compliance documentation is completed, managing repairs and maintenance, controlling inventory, and managing courier dispatches. Responsibilities: POS system configuration: Configure systems according to client specifications. Backoffice system administration: Maintain and troubleshoot POS and Backoffice systems. Account management: Support the setup and maintenance of customer and vendor accounts within the POS system. Training: maintain excellent product knowledge and provide training sessions to clients and stakeholders. Hardware preparation: Prepare hardware for installations, including setup and testing. Compliance documentation: Ensure all compliance documentation is accurate and up-to-date. Repairs and maintenance: Assist in managing repairs and maintenance of POS hardware. Inventory control: Help manage inventory levels and ensure timely restocking of necessary components. Courier dispatches: Manage courier dispatches for hardware deliveries and returns. Desirable skills: Knowledge of Microsoft Office Suite, especially Excel. Basic understanding of software and hardware concepts. Excellent problem-solving abilities and attention to detail. Willingness to learn and adapt to new technologies and processes. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 42.5 hours per week. Benefits: Pension scheme. Holiday increase with service. Work events, socials etc. Personal healthcare. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Premier IT Solutions: With over 30+ years of experience and knowledge in the technology and business industry, we have become known for managing our tailored managed IT services. Both sales and technical teams work hand-in-hand to understand and listen to your issues, business processes and more importantly the aspirations of your business in order for us to help you achieve your tech and business goal. Every IT project we deliver must meet our client business requirements by utilizing and providing tested and proven technology. We value our clients as our business partner. Our services cater for a simple start up to 500+ user companies, were we offer tailored managed IT support, covering server & VMs, desktop, network, security, mobile and remote facilities to keep you connected to your business 24 7. Premier IT Solutions proactively manage and monitor simple and complex IT infrastructure environments and IT outsourcing coupled with a 24/7 remote help desk service, available to our clients. Responsibilities: Providing end-user, desktop support Supporting and maintaining MS server/desktops/laptops Supporting and maintaining Office 365 solutions Escalating IT issues within the team where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Troubleshooting desktop and system problems, diagnosing and solving hardware/software incidents/problems Incident management Provide exceptional service support to the business Work to SLA thresholds for incidents, requests and problems Desirable skills: Excellent communication skills and a strong communicator at all levels including at senior business level Has excellent attention to detail Remains calm and clear headed under pressure Excellent organisational and prioritisation skills Proactive approach to work and to continuous improvement Works within the team and assists others, where required, to achieve a common goal Listens to and is open to ideas and suggestions from others Uses initiative to ensure that high importance deadlines and SLAs are met Takes every opportunity to go the extra mile for the company Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 9am - 5.30pm Benefits: Remote working Regular team outings Pension Employee benefits scheme Future prospects: Possibility of full time employment. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: The Infinigate UK Cloud Sales team is responsible for driving the recruitment, activation and ongoing management of Infinigate Partners (our reseller channel) along with supporting their growth through sales and technical enablement, delivering the associated revenue and profit growth, partner satisfaction and team targets. The team is responsible for owning the overall business relationship with our partners and is the main "face" of the business. Overview: You will have the responsibility of executing the sales enablement and "build-with" strategy for native Microsoft and 3rd party security vendor services. The role is to be a Microsoft Azure, Cloud and AI platforms specialist throughout the UK&I business. You will be responsible for contributing to the overall success of the Infinigate UK&I Partner Team and the attainment of team sales targets, through increasing the number of partners engaging with Infinigate, the frequency of orders and the overall value of solutions sold. You will operate to promote programs, Microsoft updates and promotions between Sales and Marketing out to partners and the internal Infinigate teams. Responsibilities: Overall workload revenue and profit contribution for Azure, responsible for accurate pipeline and sales forecasting. Support the creation of repeatable GTM campaigns that are rolled out through the Infinigate Partner Management teams which drive customer frequency and yield. Recruit and manage key strategic Azure resellers growing their revenue and profit to agreed targets. Provide insight and recommendations which support the development of Infinigate's Professional and Managed Service offerings. Participate in partner education, events and communication programs, encouraging the utilisation of Infinigate's GROW and EDGE. Work with the Microsoft SMC & GPS Channel Sales teams to ensure effective delivery of programs such as the SureStep program. Engage with select security vendors to drive repeatable GTM solutions, offers and campaigns in partnership with the Marketing & Product teams. Maintain a constant focus on Partner Satisfaction and achievement of Infinigate's world-class NPS rating. Desirable skills: Results oriented individual who takes accountability for their own actions. An adaptable individual who can effectively work on their own to meet personal objectives. A strong team player who shows respect and readily shares knowledge in support of others to meet departmental objectives and targets. A passionate learner who proactively develops their knowledge and skills of business offerings. Excellent organisational skills to ensure efficient use of resources to maximise business revenues. Committed to providing a high-quality experience through maintaining high personal and professional standards, is methodical, analytical and displays a high attention to detail. Confident and professional with excellent interpersonal, communication and presentation skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject. GCSE Maths and English (or equivalents) at grades 3+ (D or above). Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am - 5:30pm. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. 2 paid volunteer days per year. Additional holiday purchase scheme. Electric car purchase scheme. Life assurance of 4 x basic salary and group income protection from start date. 5% employer matched pension contributions after 3 months service. Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period. Hybrid working arrangements. Employee assistance programme for practical and emotional support. Future prospects: Potential full time position upon completion. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Join the IT team at Blackburn Rovers Football & Athletic Ltd, a historic professional football club founded in 1875. As an IT Apprentice, you will provide first-line support to the business over the phone, in person, and via remote software. You'll be responsible for building and configuring PCs and laptops, while learning from and assisting fellow team members. Working within a small, hands-on team, you'll gain experience with a wide range of IT solutions and network systems that support operations across a football stadium-a unique and valuable learning environment for anyone starting a career in IT. This apprenticeship offers the chance to develop valuable IT skills, with the potential to progress into a permanent role within the organisation. Responsibilities: Provide first-line technical support to all departments. Act as the first point of contact for support calls Log all support calls on the fault logging system. Set up and configure IT equipment and mobile devices. Manage and maintain the IT inventory system. Provide match-day technical support and on-call assistance as required (optional). Ensure all equipment and systems are operational prior to home matches. Liaise with external suppliers and support contractors. What we're looking for: Strong interpersonal and communication skills. Pleasant, approachable, and professional demeanour. Ability to work independently and as part of a team. Highly organised with strong prioritisation skills. Creative thinker, open to spotting new opportunities. Willingness to undertake training and professional development. Ability to diagnose and resolve IT equipment faults. Competence in documenting procedures and logging helpdesk issues. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours per week. Benefits: Pension scheme - auto-enrolment. 25 days of paid holiday per complete holiday year, calculated on a pro-rata basis, in addition to 8 English bank and public holidays. Entitlement to a day off in lieu for any public holiday worked. Company sick pay. 2 x complimentary match tickets. On-site parking facilities. Roverstore staff discount. Discounted meals at Blues Bar during office hours. Complimentary lunch on pay days. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: Since 2008, Smart IT has been a trusted provider of innovative and reliable ICT solutions. We are more than just an IT support company - we are a technology partner dedicated to helping businesses thrive in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions tailored to each client's needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently. Overview: As an IT Helpdesk Support Apprentice at Smart IT, you'll play a key role in supporting our clients' IT infrastructure and applications. This role will expose you to a wide variety of technologies, from networking and hardware to cloud applications, giving you a solid understanding of how our customers operate and the critical role technology plays in their business success. Working as part of a collaborative and skilled team, you'll contribute to delivering exceptional IT support while also identifying opportunities to improve our processes and services. You'll receive hands-on training, mentoring, and support, enabling you to develop both your technical expertise and your customer service skills. You will work towards industry-recognised IT qualifications as part of your apprenticeship, alongside gaining valuable on-the-job experience. This is an excellent opportunity to build a strong foundation for a career in IT support. Responsibilities: Resolving queries - Respond promptly to customer enquiries via phone, email, or helpdesk ticketing system. Problem solving - Diagnose and troubleshoot technical issues, using a logical and methodical approach to reach solutions. Providing technical assistance - Support end-users with day-to-day IT challenges, including software, hardware, and network queries. Maintaining ICT equipment - Perform routine checks and maintenance on computers, printers, networking devices, and other IT assets. Installing and configuring hardware - Set up desktops, laptops, peripherals, and associated software for new and existing users. Resolving faults - Investigate and fix issues such as connectivity problems, application errors, and hardware malfunctions. Upgrading or replacing equipment - Assist with rolling out upgrades, replacing outdated hardware, and ensuring systems remain secure and efficient. Documentation - Accurately record support requests, solutions, and asset information to maintain up-to-date records. Desired skills: Strong communication skills - able to explain technical issues in a clear and friendly manner. Good IT knowledge - a basic understanding of computer systems, hardware, and software. Logical thinking and strong problem-solving skills. Ability to work well both independently and as part of a team. A proactive and customer-focused approach. Willingness to learn and adapt to new technologies. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 9am - 5.30pm. Benefits: Hands-on experience with a variety of technologies. Supportive, friendly team environment. Opportunities to develop both technical and professional skills. Clear progression pathways within the company. Future prospects: Upon successful completion of the apprenticeship, you may have the opportunity to secure a full-time position with Smart IT as a First Line or Second Line Engineer. This comes with a competitive salary, further training opportunities, and excellent career progression prospects. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance. Desirable skills: Have a positive and optimistic attitude to work. Good organisation and time management skills with a keen eye for detail. Be a customer experience champion. Drivers licence is required for the role due to the location. Please note: Being able to drive is preferred but not essential as long as you are within an hour commute. In addition, any experience of the following technologies would be beneficial, but is not essential: Cisco Switching, Cisco ASR & ISR Routers. Cisco ASA and FTD Firewalls. Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site. Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela). VMware ESXi & vCentre. Microsoft Hyper-V, Windows & Linux, Office 365. Backup technologies. Entry requirements: an A-Level in ICT. OR an International Baccalaureate at Level 3 ICT. OR a Level 3 apprenticeship in a similar subject. OR a BTEC Extended Diploma in IT (180 credits). You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours a week, 7.5 hours per day on a rota basis to cover 8am - 6pm. Benefits: Healthcare scheme. Bike to work. Team socials. Pension scheme. Future prospects: Career progression. Continued training plan. Personal development. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

About the employer: ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance. About the role: This is a fantastic opportunity for individuals looking to enter the world of data analysis. As a Data Analyst Apprentice, you will work alongside our experienced team, gaining hands-on experience in delivering important BI and reporting projects. You'll help design and build robust BI platforms that serve both ZIGUP and our customers, while continuously learning and growing in a supportive environment. Responsibilities: Maximising Power BI for business requirements Designing platforms Building robust BI tools Reporting projects Learning and development around data and analytics Desirable skills: No previous work experience is required-just a keen interest in data and a desire to learn! A willingness to understand data, technology, and BI methodologies Good communication skills Ability to work well with others Entry requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week, 9am - 5pm. Benefits: Annual leave: Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you'll have public holidays too and an extra day off to celebrate your birthday! Pension: 5% employer contributions! Financial benefits: Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes Wellbeing & lifestyle services: Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, health cash plan, dental plan and travel insurance Professional development: We've partnered with Pluralsight to provide you with cutting-edge content created by industry experts. Gain Access to thousands of courses, skill tests, and learning paths to enhance your career Motoring benefits: Take advantage of exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires Wagestream: A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About Cyber Trust: Our mission is to take the complexity out of cybersecurity and give businesses peace of mind. We're here to make strong, effective protection simple-no noise, no confusion, just clear solutions that work. We believe businesses shouldn't have to be experts in cyber to stay secure. So we make it easy to get things sorted, stay compliant, and move forward with confidence. Responsibilities: Manage client relationships Perform system audits to assess compliance and security posture Conduct vulnerability assessments and identify risks Carry out technical remediations in client environments Audit results and produce clear, professional reports Training to keep up to date with industry trends Communicate technical issues to non-technical audiences Required skills: Willingness to learn: You don't need to know everything, but you need to want to Proactive mindset: Spot issues before they become problems Organisation and self-management: Stay organised and manage your own workload effectively Ownership and responsibility: Take pride in delivering quality work and taking on new challenges Technical foundation: A background in IT and at least a basic understanding of cyber security principles Entry requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Monday to Friday, 9am - 5pm Benefits: Mentorship: Direct support from senior security consultants Funded training and certifications (e.g., CompTIA, CREST, Cyber Essentials assessor status) Exposure to varied projects, from compliance audits to penetration testing Paid industry events and conferences to build knowledge and network Training & development opportunities Regular, companywide events and activities Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Employer description: We're looking for an IT Support Engineer Apprentice to join our dynamic IT team. This role is perfect for someone eager to learn, grow, and contribute to a fast-paced environment, supporting our internal users and infrastructure. We value a problem-solving mindset and excellent customer service skills. Responsibilities: Providing user support and resolving technical issues Creating and managing accounts in Microsoft 365 and Active Directory Installing, maintaining, and troubleshooting IT hardware and software Managing software licenses and hardware inventories Performing updates and patch management Supporting data backups using Backup Exec Assisting with IT procurement and budget tracking Supporting users with Apple devices (iPhones and Macs) Maintaining clear documentation and updating support tickets in line with IT policy Desirable skills: Strong communication skills (verbal and written) Excellent customer service skills Ability to solve problems independently Familiarity with Microsoft Teams, SharePoint, and OneDrive Basic understanding of Windows 10/11 and macOS environments Interest in or experience with Apple devices Good organisational and time management skills A proactive self-starter with a willingness to learn A team player who enjoys working collaboratively Friendly, approachable, and patient when dealing with user issues Detail-oriented and reliable Open to feedback and committed to personal development Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 7am - 4pm or 9am - 6pm Benefits: 23 days annual leave per annum - with enhanced benefits of up to 25 days as employees progress within the company Life insurance & pension plan In office drinks & snacks Regular team socials Maternity, paternity and parental leave policies (including enhanced maternity offering) Mental health support via HR & mental health first aider Dental preventative healthcare annual contribution - £150 pa Optical preventative healthcare annual contribution - £150 pa Health screening annual contribution - £150 pa Personal development fund - £250 per person per year Refer-a-friend bonus - £500 Access to Improve training platform Creative Academy - the opportunity to join is open to all! People's Charter team - to support, encourage and celebrate each of the incredible individuals who are part of AFO WFH opportunities (subject to business area and prior agreement with agency lead) Opportunity for private healthcare or gym membership as employees progress within the company ChatGPT Team account - where workspace data isn't used to train models Future prospects: Ongoing mentorship and development within a growing IT team Support for further training, qualifications, and certifications About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

About the role: Working within the IS Strategy & Data team, the Database Administrator is a technical role responsible for supporting end to end database solutions across various platforms to an increasing number of customers inside and outside of the organisation.You will be required to build a substantial knowledge of GMC processes, systems and data as a DBA working within IS, understand and manage complex technical solutions. You will work with colleagues on database solutions using a variety of platforms and tools, but predominantly Oracle and Microsoft SQL Server. PLEASE NOTE: Shortlisted candidates will need to be available on Friday 3rd October for an in-person assessment centre at our Manchester office. Responsibilities: Responsible for completing DBA tasks and supporting the operational service needed for database administration. To provide day to day administration and support for the Oracle and SQL Server databases including configuration, troubleshooting, tuning, monitoring, maintenance and housekeeping to ensure that the systems run efficiently. To support the backup and restore procedures to ensure data can be recovered as appropriate. To perform regular checks against Database and UNIX estate and resolve issues as required. To participate in projects providing technical input and support. To produce technical documentation for use within the department and user guides for the business to ensure the effective use of systems. To maintain confidentiality of data at all times and to conform with Data Protection To apply and manage the relevant diversity and equality policy and practice relevant to the role. To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity. Any other reasonable duties as may be assigned from time to time. Required skills: Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes. Excellent verbal and written communication skills to enable liaison with a wide range of colleagues and external stakeholders, such as third-party contractors. Excellent interpersonal skills including the ability to deal with stakeholders in a polite, friendly, and calm manner. The ability to use their own initiative to prioritise their workload to accommodate sometimes conflicting and changing priorities without losing sight of the deadlines. Highly organised, reliable and meticulous, as is the requirement of all DBAs. Additionally, the following experience would be beneficial: High IT literacy. Experience working with databases. Familiarity with data or reporting. Experience with programming languages (e.g. SQL, Python). Entry requirements: Standard entry requirements: Full-time employment in a relevant role Level 3 qualifications in STEM subjects (e.g., 2 A Levels, BTEC Diplomas, Apprenticeship, or equivalent) Non-standard entry with work experience: Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Full time (37.5 hours Monday to Friday), part-time and flexible working options available. We will consider a range of flexible working options. Staff are in the office one day every fortnight on a set team schedule. Benefits of working at the GMC: We have a wide range of benefits to help us attract and retain talented individuals like you: Annual leave - 30 days a year. You can also buy and sell annual leave (max. 5 days or pro-rata if for part-time). Defined contribution pension scheme - our workplace pension operated by Aviva and members receive a 15% employer contribution. If you wish to contribute, deductions are made from your monthly salary. Wellbeing - flexible working opportunities, life assurance cover, income protection cover, private medical insurance with Vitality Health, employee assistance programme, cycle to work scheme, eyesight tests, hybrid working arrangements for most roles. Learning and development - we offer courses, workshops, and online learning on a variety of topics from management to wellbeing. Other benefits - discounts scheme, season ticket loans. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

Employer description: Remtek Systems is a reputable provider of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. Established in 1974, we are committed to continually enhancing our services to better serve our customers. Our team members are carefully selected for their alignment with our customer base and undergo comprehensive training in both assistive technology and disability awareness. Overview: As an apprentice at Remtek Systems, you will have the opportunity to embark on a fulfilling career path within our company. You will be an integral part of our team, assisting in various tasks related to providing assistive technology solutions and support to our clients. Throughout the apprenticeship, you will receive in-house training, guidance, and mentorship by the friendly team which consists of a number of former and current IT apprentices who will be at hand to help you develop your skills and knowledge in the field of IT. Responsibilities: Assist in the provision of disabled student allowance computer equipment and software Participate in online IT technology solutions and guidance Collaborate with team members Prioritise and manage multiple tasks effectively Maintain accurate records and documentation Communicate effectively with clients and colleagues at all levels You will need to be flexibly adapt to the needs of the business, including working beyond normal hours when required. Desirable skills: Excellent verbal and written communication skills Strong organisational and time management skills Attention to detail and accuracy Ability to work flexibly and independently Passion for IT and technology Ability to work well both independently and as part of a team Willingness to learn and adapt to new technologies and methodologies Commitment to supporting individuals with disabilities Willingness to undertake overtime when necessary Experience working in an IT environment would be beneficial Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 8:30am to 5pm Benefits: Competitive apprentice wage with performance reviews for potential increases in the first 12 months Two paid main events per year (Christmas and Summer BBQ), along with interim events throughout the year Free counselling helpline for you and immediate family in your household Private healthcare (applicable after 6 months working at Remtek) Birthdays off (applicable after 6 months working at Remtek) Career progression opportunities with qualification courses provided Future prospects: Many of the company's former apprentices have gone on to secure full time permanent positions in the companies IT department on successful completion of their apprenticeship and there may be an opportunity for you to secure permanent employment after finishing your apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.