ACS Recruitment Solutions Ltd

Technical & Sales Office Manager Biggleswade £35,000 - £40,000 Full-Time, Permanent Are you an experienced fenestration professional with strong technical knowledge of windows and doors and experience managing a busy sales, processing or technical office?We're recruiting for a growing premium manufacturer looking for a hands-on Technical & Sales Office Manager to take ownership of its sales office, order processing, technical support and aftersales functions.This is much more than an office management role. You'll combine technical window and door knowledge with people management, customer service and commercial awareness , helping to improve processes, develop the team and ensure orders are right first time. What you'll be doing Managing the day-to-day running of the sales and technical office. Leading and developing the quotations, order processing and aftersales teams. Overseeing customer quotations and orders from initial enquiry through to production. Checking specifications and ensuring orders are technically accurate before manufacture. Coordinating production capacity, workflow and customer delivery commitments. Providing technical advice and support to customers and colleagues. Managing customer and aftersales issues, identifying root causes and reducing repeat problems. Setting KPIs and driving team performance, productivity and accountability. Reviewing processes and introducing improvements to increase efficiency, accuracy and customer service. Working closely with sales, production and senior management as the business continues to grow. About you You'll already have strong experience within the window, door or wider fenestration industry and understand the technical detail behind quoting, processing and manufacturing window and door products. Ideally, you'll bring: Proven experience within the fenestration/window and door industry. Experience managing a sales, processing or technical office. Strong technical knowledge of window and door products and specifications. Experience quoting and processing windows and doors. Understanding of manufacturing processes, capacity planning and workflow. Previous team management and development experience. Strong customer service and problem-solving skills. Commercial awareness with a focus on performance and results. Excellent attention to detail and a "right first time" approach. Experience with Window Designer or similar window and door processing/configuration software would be a significant advantage. What's in it for you? You'll be joining an established but growing premium manufacturer at an exciting stage of its development. This is an opportunity to take genuine ownership of your function rather than simply maintaining existing processes.You'll have the scope to improve systems, develop your team, influence operational performance and shape how the business supports its customers as it grows .If you have strong window and door industry experience and you're ready for a role where you can combine your technical knowledge with leadership and commercial responsibility, we'd love to hear from you.

QC Operative Location: WellingboroughSalary: £14 per hourHours: Monday-Friday, 08:00-16:00, 37.5 hours per weekContract: Temporary ongoing, with potential to become permanent after 12 successful weeksStart Date: ASAP - w/c 18th August We are currently looking for a QC Operative to join our clients team in Wellingborough. This is a great opportunity for a reliable and detail-focused individual looking for an ongoing role with the potential to become permanent. As a QC Operative, you will be responsible for carrying out quality checks and inspections to ensure products meet the required standards and specifications. Key Responsibilities Carry out quality checks and inspections on products. Identify and report any defects or quality issues. Ensure products meet required quality standards and specifications. Complete quality control records and documentation accurately. Work closely with the production team to resolve quality issues. Follow company procedures and health & safety guidelines. Maintain a clean, safe and organised working environment. Support the wider production team when required. About You The ideal candidate will have: Excellent attention to detail. A reliable and hardworking attitude. Good communication skills. The ability to follow instructions and work to set procedures. A willingness to learn and develop. The ability to work both independently and as part of a team. Previous experience in quality control, production or manufacturing is essential.

Administrative Coordinator Location - Kettering Salary - £28,000 per annum Hours - Monday - Thursday: 8:30am - 5:30pm and Friday: 9:00am - 3:00pm What's in it for you? -Early finish every Friday -Full training and ongoing development -Genuine career progression opportunities -Friendly, supportive team -A varied role where no two days are the same -Competitive benefits package If you're an experienced Administrator, Recruitment Administrator, HR Administrator, Personal Assistant or Executive Assistant looking for your next challenge, this could be exactly what you've been waiting for. Our client is looking for an organised, proactive and confident Administrative Coordinator to become the backbone of their busy office. You'll play a key role in keeping everything running smoothly, supporting senior leaders, coordinating day-to-day activities and ensuring nothing slips through the cracks. If you enjoy variety, love ticking things off your to-do list and take pride in being the person everyone relies on, you'll fit right in. What you'll be doing: -Managing busy diaries, meetings and schedules. -Providing high-quality administrative support across the business. -Preparing reports, documents and presentations. -Keeping company records and databases accurate and up to date. -Supporting recruitment and onboarding administration. -Assisting with HR administration and employee documentation. -Coordinating projects, tracking actions and following up on deadlines. -Acting as the go-to contact between teams and external partners. -Helping improve processes and finding smarter ways of working. -Providing general office support to keep the business running efficiently. What we're looking for: -Previous experience in Administration, Recruitment Administration, HR Administration, PA, EA or Office Coordination. -Outstanding organisational skills and excellent attention to detail. -The ability to prioritise multiple tasks with confidence. -Strong communication skills and a professional approach. -A proactive mindset with plenty of initiative. -Confident using Microsoft Office, particularly Outlook, Word and Excel. -Someone who enjoys being busy, solving problems and making a real difference. If you're looking for a role that offers variety, responsibility and the chance to make a real impact, we'd love to hear from you. Apply today or contact Gabriella Saunders at ACS Staffing Solutions for a confidential conversation.

Staffing Specialist Location: Northampton Hours: Monday - Friday 8AM - 5PMSalary: £28,000 - £30,000 plus commission Our client is seeking a proactive and relationship-focused Staffing Specialist to join their growing team. This is a fast-paced role where you'll be responsible for sourcing, engaging and supporting high-quality professionals, ensuring they are successfully matched with suitable opportunities. You'll build strong relationships with candidates, manage the onboarding and compliance process, maintain accurate records and respond quickly to changing business needs. Success in this role requires excellent communication, strong organisational skills and the ability to juggle multiple priorities while delivering an outstanding service. Key Requirements: Previous experience in recruitment, resourcing, account management or a customer-focused sales environment. Confident communicator with a proactive approach to candidate engagement. Highly organised with excellent attention to detail. Ability to work to targets and manage multiple priorities in a fast-paced environment. Strong IT skills and experience using CRM or recruitment systems would be advantageous. Knowledge of compliance processes within a regulated environment is beneficial, but full training will be provided. This is an excellent opportunity for an ambitious individual looking to join a supportive and successful team where career development and progression are actively encouraged. Please apply today to discuss further with Gabriella Saunders from ACS Staffing Solutions!

MIG Welder / Fabricator Monday - Friday 8AM - 5PM 18-Month Fixed-Term Contract Salary £35,000 per annum Our client, a well-established and respected engineering business, is seeking an experienced Mild Steel MIG Welder / Fabricator to join their team on an 18-month fixed-term contract. This is an excellent opportunity for a skilled professional to work on a variety of interesting projects within a supportive and fast-paced workshop environment. The successful candidate will be a hands-on fabricator with a strong eye for detail, a commitment to high-quality workmanship, and the ability to thrive as part of a close-knit team. Key Responsibilities: Carry out high-quality MIG welding and fabrication of mild steel components Read and interpret technical drawings, including CAD and Inventor designs Safely operate a range of workshop machinery and tools, including pillar drills, mag drills, bandsaws, angle grinders, ironworkers, and guillotines Accurately measure, cut, and assemble materials in line with specifications Perform quality checks to ensure all work meets required standards Maintain a clean, organised, and safe workshop environment Support general workshop upkeep and housekeeping Collaborate effectively with colleagues to meet production deadlines Assist with assembly tasks, including bolting and painting Load and unload steelwork for deliveries to and from the yard Requirements: Proven experience in MIG welding and mild steel fabrication Ability to confidently read and interpret CAD and Inventor drawings Strong competence in using workshop tools and machinery Excellent attention to detail and commitment to quality Ability to work efficiently in a fast-paced environment Strong communication skills and a team-oriented approach Desirable: NVQ Level 2 (or equivalent) in Welding, Fabrication, or a related field What's on Offer: Competitive salary, dependent on experience Opportunity to work on varied and engaging projects Supportive and collaborative team environment Stable 18-month contract with a reputable employer If you're a motivated and skilled fabricator looking for your next contract opportunity, we would be keen to hear from you, apply today to discuss with Gabriella Saunders from ACS Staffing Solutions!

Group Stock Controller Wellingborough Salary -£Competitive DOE We are recruiting for an experienced Group Stock Controller to join a successful and growing manufacturing group based in Wellingborough, Northamptonshire. This is a hands-on role with responsibility for stock control and inventory accuracy across several manufacturing sites, all located in Wellingborough. You will take ownership of stock accuracy across the group, working closely with production, purchasing, planning and warehouse teams to ensure the right stock is available at the right time. The successful candidate will join a friendly, hardworking team within a fast-paced manufacturing environment where collaboration, communication and continuous improvement are highly valued. THE ROLE As Group Stock Controller, you will be responsible for maintaining accurate stock records and ensuring consistent stock control processes across all three sites. You will use a purpose-built MIS system to manage inventory, monitor stock movements and produce accurate reports. Full training will be provided on the company's systems and processes, although previous stock control or inventory experience within a manufacturing or warehouse environment is essential. KEY RESPONSIBILITIES Take ownership of stock control and stock accuracy across three manufacturing sites. Manage stock movements, including Co-Pack stock, across all locations. Control and monitor board stock, paper, corrugated materials, cores, consumables and finished goods. Complete monthly stock takes across all three sites and consolidate results into a single group stock position. Monitor stock levels and proactively identify shortages, excess stock and potential supply issues. Coordinate stock transfers between sites to minimise waste, production downtime and unnecessary purchasing. Investigate stock discrepancies, identify root causes and implement corrective actions. Maintain accurate and up-to-date stock records within the MIS system. Update previous stock counts and ensure inventory data remains accurate. Produce regular stock reports and KPIs for site and senior management. Work closely with production, purchasing, planning and warehouse teams to ensure stock availability supports production schedules. Help standardise stock control procedures and implement best practice across the group. Identify opportunities to improve inventory accuracy, efficiency and operational processes. ABOUT YOU We are looking for someone who is organised, analytical and highly detail-oriented, with the confidence to take ownership of stock control across multiple sites. You will ideally have: Previous experience in stock control, inventory management or warehouse operations. Experience within a manufacturing, print, packaging or similar environment. Previous experience working across multiple sites or business units would be advantageous. Confidence using MIS, ERP or stock management systems. Good working knowledge of Microsoft Excel and Word. Strong numeracy and analytical skills. Excellent attention to detail and a commitment to accuracy. Strong administration and organisational skills. Excellent communication skills and the ability to build relationships with production, purchasing, planning and warehouse teams. A proactive approach to identifying and resolving problems. The ability to work independently, prioritise workloads and manage responsibilities across multiple locations. A full UK driving licence, as regular travel between the three sites will be required. WHAT'S ON OFFER Permanent, full-time position. Monday to Friday, 8:30am - 5:30pm. Competitive salary depending on experience. Full training provided on company systems and processes. Opportunity to take ownership of a key group-wide function. Friendly and supportive working environment. Varied role across three manufacturing sites. Opportunity to contribute to continuous improvement and operational development. If you have previous stock control or inventory experience and are looking for an opportunity where you can take genuine ownership of stock accuracy across a growing manufacturing group, we'd like to hear from you. Apply today to be considered for this opportunity.

Internal Account Manager Wellingborough Hours - Monday to Friday Salary £Competitive DOE We are recruiting foran Internal Account Manager to join a successful business based in Wellingborough, Northamptonshire. This is a key role within the internal customer service and account management team, sitting at the centre of the customer order journey. You will manage a portfolio of customer accounts, process orders and coordinate activity across three specialist manufacturing areas. The role would suit an organised, customer-focused professional who enjoys building relationships, managing multiple priorities and ensuring orders progress smoothly from initial enquiry through to delivery. THE ROLE As an Internal Account Manager, you will be the day-to-day point of contact for a portfolio of customers, ensuring orders are accurately processed, deadlines are met and customers receive regular updates throughout the process. You will work closely with colleagues across customer service, production, marketing and other internal departments to ensure projects remain on schedule. A purpose-built MIS system is used to manage orders and account information, with full training provided. This is also an excellent opportunity to develop knowledge across a range of processes, with genuine opportunities for career development and progression. KEY RESPONSIBILITIES Order Processing Handle incoming customer enquiries by telephone and email, responding professionally and efficiently. Raise and process customer orders accurately. Enter and manage order information using the company's MIS system. Monitor orders throughout the production and delivery process. Track customer deliveries and provide regular updates. Brief artwork requirements and packaging changes through to the internal studio. Prepare and coordinate relevant product samples for customers. Ensure customer requirements and deadlines are communicated effectively across internal teams. Internal Account Management Manage and develop relationships with an allocated portfolio of customer accounts. Act as a central point of contact for customers throughout the order lifecycle. Work closely with colleagues across the three manufacturing processes to keep orders progressing smoothly. Manage multiple projects simultaneously while maintaining accuracy and attention to detail. Support involvement in New Product Development (NPD) projects. Work with the marketing team to support customer presentations when required. Monitor project progress and ensure agreed deadlines are achieved. Proactively identify and resolve issues before they impact customers. Build strong relationships with internal teams and customers to deliver a consistently high level of service. ABOUT YOU We're looking for someone who is customer-focused, organised and proactive, with the ability to manage several priorities in a busy environment. You will ideally have: Previous experience in customer service, account management, sales administration or a similar role. Strong customer service and relationship management skills. A confident and professional telephone manner. Excellent written and verbal communication skills. Strong administration and organisational abilities. Good working knowledge of Microsoft Word and Excel. The ability to manage multiple orders and projects simultaneously. Strong attention to detail and a commitment to accuracy. A proactive, practical approach to problem solving. The ability to work independently while contributing positively to a wider team. A conscientious work ethic and willingness to learn. Customer service and account management experience are the key priorities, with full training provided on the company's systems and processes. WHAT'S ON OFFER Permanent, full-time position. Monday to Friday, 8:30am - 5:30pm. Site-based role in Wellingborough. Competitive salary depending on experience. Full training across the company's processes. Opportunity to develop specialist knowledge. Genuine opportunities for career progression. Friendly and supportive working environment. Opportunity to work with an experienced team and develop long-term customer relationships. If you're an organised and customer-focused professional looking for an opportunity to develop your career inaccount management and customer service we'd love to hear from you.

Job Title: Hygiene Operative Location: Lodge Farm, Northampton (NN5) Pay Rate: £14.66 per hourWorking Hours Candidates must be available to work any 4 days out of 7 , 16:00 to 00:00 (midnight) .Purpose of the RoleThe Hygiene Operative is responsible for ensuring that all machinery, equipment, and factory areas are cleaned and sanitised to the highest food safety and hygiene standards. This role plays a vital part in maintaining a safe, clean, and compliant production environment.Key Duties and Responsibilities Clean and disinfect bacon production machinery and all factory departments. Wash and sanitise equipment, tools, boots, and other work-related items. Use cleaning chemicals safely and in accordance with company procedures. Follow all hygiene, food safety, health and safety, and company policies. Maintain high standards of cleanliness throughout the factory environment. Report any hygiene, safety, or equipment concerns to supervisors. Required Skills and Experience Physically fit and capable of carrying out manual, repetitive tasks. Ability to follow instructions and work to strict procedures. Reliable, punctual, and committed to maintaining high standards. Good teamwork skills and a positive attitude. Previous hygiene or factory cleaning experience is desirable but not essential, as training can be provided. Working Conditions Factory-based environment that may be cold, wet, and noisy. Regular use of Personal Protective Equipment (PPE). Frequent use of cleaning chemicals and sanitation products. Physically demanding role involving standing, walking, lifting, and cleaning activities throughout the shift. Candidate Requirements Comfortable undertaking physical work for the duration of the shift. Flexible and available to work any 4 days from a 7-day rota. Able to work effectively as part of a team while maintaining attention to detail. Please give the team a call on for more information or apply for the position.

Sales Executive - Technology Sector Milton Keynes Salary to £45k plus bonus Are you ambitious, driven and looking to build a rewarding career in sales? Our client is a leading technology solutions provider with an outstanding reputation for developing talent and helping ambitious individuals build long-term, successful careers. Whether you're looking to take your first step into technology sales or already have experience in a customer-facing role, this is an opportunity to join a business where hard work, determination and attitude are genuinely rewarded. You'll receive structured training, ongoing mentoring and clear career progression, giving you everything you need to become a successful Account Manager while building your own portfolio of clients. The Role As a Sales Executive, you'll be responsible for developing new business opportunities, building lasting customer relationships and helping organisations find innovative technology solutions to support their growth. This is a consultative sales role where you'll manage the full sales cycle, from identifying prospects through to developing long-term client partnerships. Key Responsibilities Research and identify new business opportunities across the UK. Generate new business through outbound calls, email campaigns and customer meetings. Build and manage your own portfolio of clients. Develop long-term customer relationships through outstanding account management. Achieve quarterly sales and gross profit targets. Work closely with specialist teams and technology partners to deliver tailored customer solutions. Continuously develop your knowledge of the latest technologies and industry trends. What We're Looking For We're looking for individuals with the ambition to succeed rather than a specific background. You'll ideally have: A genuine passion for sales and building relationships. Strong communication and interpersonal skills. Confidence speaking with new customers. A resilient mindset and the ability to overcome objections. Excellent organisation and time management skills. A proactive, self-motivated approach. The desire to build a long-term career within technology sales. What's on Offer? £27,000 - £45,000 basic salary (dependent on experience). Uncapped commission with excellent earning potential. Structured sales training and ongoing development. Clear career progression into Account Management and beyond. Hybrid working (3 days in the Milton Keynes office, 2 days from home). Flexible working hours. Supportive, collaborative and high-performing sales culture. Modern offices and excellent employee benefits. If you're motivated by success, enjoy building relationships and want to develop a rewarding career with a growing technology business, we'd love to hear from you.

Production Operative Location: Moulton Park, NorthamptonPay Rate: £12.71 per hourType: Ongoing, Temporary Shifts Available:Monday to Friday - 14:00 - 23:00 Are you looking to grow your career in food production? Do you want to work with a company that takes pride in crafting high-quality products? ACS Staffing Solutions are proud to be recruiting on behalf of a well-established food manufacturer based in Moulton Park , Northampton, specialising in premium ham production. We are looking for dedicated and reliable Production Operatives to join their expanding team. You'll be working across various stages of production including raw preparation, slicing, curing, packing, boxing, and hygiene. Key Responsibilities: Handling raw pork for ham production Operating machinery for slicing, curing, and packaging Following health and safety standards to maintain a hygienic environment Labelling and packing finished products for distribution Maintaining consistent product quality and presentation Requirements: Previous experience in food production is a plus, but not essential Comfortable working in a chilled environment Ability to follow instructions and work in a fast-paced team Attention to detail and good work ethic What We Offer: Competitive weekly pay Full training provided - no experience necessary Ongoing work, Monday to Friday Friendly and supportive team environment Opportunity to work with a respected name in the food industry If you are enthusiastic about food production and want to be part of a team that takes pride in delivering top-quality bacon products, we would love to hear from you!

Food Production Operatives Wellingborough Immediate Starts Available Full-Time Shifts and ongoing work ! 06:00 - 14:30 Monday - Friday £12.71 Are you looking for a hands-on role in a fast-paced food production environment? We're recruiting Food Operatives to join a friendly and growing team at a well-established bakery in the Wellingborough (NN8) What You'll Be Doing: Assisting in the preparation and packaging of baked goods Operating machinery and maintaining production flow Ensuring hygiene and food safety standards are met Working as part of a supportive team to meet daily targets No items heavier then 9KG What We're Looking For: Reliability and a strong work ethic Ability to work in a fast-paced environment Previous experience in food production is a bonus but not essential Good attention to detail and a positive attitude What's On Offer: Competitive hourly rates Weekly pay Ongoing work with potential for permanent opportunities Supportive on-site team and training provided Interested? Apply now or contact our office on for more information.INDSIM

Food Production Operatives Wellingborough Immediate Starts Available Full-Time Shifts and ongoing work ! 14:30 - 23:00 Monday - Friday £13.49 Are you looking for a hands-on role in a fast-paced food production environment? We're recruiting Food Operatives to join a friendly and growing team at a well-established bakery in Wellingborough What You'll Be Doing: Assisting in the preparation and packaging of baked goods Operating machinery and maintaining production flow Ensuring hygiene and food safety standards are met Working as part of a supportive team to meet daily targets No items heavier then 9KG What We're Looking For: Reliability and a strong work ethic Ability to work in a fast-paced environment Previous experience in food production is a bonus but not essential Good attention to detail and a positive attitude What's On Offer: Competitive hourly rates Weekly pay Ongoing work with potential for permanent opportunities Supportive on-site team and training provided Interested? Apply now or contact our office on for more information.INDSIM

Counterbalance Forklift Driver - Nether Heyford £13.50 per hour Monday - Friday Temp Ongoing We are currently recruiting for a Counterbalance Forklift Driver to join our client based in Nether Heyford on a temporary ongoing basis .The Role: Operating a Counterbalance Forklift (in-house licences and experience accepted) Assisting with picking and packing orders Unloading containers and supporting general warehouse duties Hours & Pay: Monday - Friday 06:30am - 15:00pm £13.50 per hour Requirements: Valid Counterbalance Forklift licence (in-house accepted) or experience Previous forklift and warehouse experience Ability to work as part of a team and follow health & safety procedures This is a fantastic opportunity to join a supportive team with consistent hours on a long-term temporary basis.

Logistics / Warehouse Supervisor £16.82 per hour Temporary to Permanent (After 12 successful weeks) - ASAP Start Deptford (SE8) Shifts Available: 5 out of 7 days per week (Weekly rotation of Morning shift: 6:00 AM - 3:00 PM and Afternoon shift: 1:00 PM - 10:00 PM) As a Delivery Station Supervisor, you will oversee the parcel handling operation in a high-volume e-commerce environment within our clients delivery depot. Your role is critical in ensuring fast, accurate, and safe delivery of packages from the station to the final destination. Key Responsibilities; Supervise daily inbound, sorting, and outbound operations to ensure timely and accurate delivery. Lead a team of colleagues, assigning tasks and monitoring productivity. Optimise resources across shifts based on volume forecasts and real-time data. Maintain operational KPIs including on-time dispatch, error rates, and package accuracy. Support the onboarding and performance management processes for Delivery Station staff. Conduct daily briefings Ensure compliance with safety regulations, and internal operational standards. Collaborate with transportation partners and regional logistics teams to resolve delivery issues. Create daily shift reports and escalate incidents or operational risks as necessary. Solve daily problems and report any issues to management. Your Experience: Previous experience in a senior warehouse, delivery, or logistics role. Able to work flexible hours, including weekends. Good communication and organizational skills. Basic computer skills (Excel, email, etc.). If you're interested in this position - please apply now with an up to date CV or call us on .

P roject Manager - Passive Fire Protection Location - North of England (Stafford, Manchester, Leeds, Derby - Between M6 & M1 Corridor) Remote-Based - Occasional travel to Head Office in Northampton Salary: Competitive + Car Allowance + Benefits (DOE) Employment Type: Full-Time, PermanentAre you an experienced Project Manager with a solid background in Passive Fire Protection ?We're partnering with a well-established, forward-thinking specialist contractor in the fire protection industry to find a dynamic, driven, and detail-oriented Project Manager. If you thrive in a fast-paced environment and are ready to take ownership of high-impact projects, this could be your next move. What you'll be doing: As the Project Manager, you'll take the reins on multiple firestopping and fireproofing projects , ensuring quality, compliance, and client satisfaction every step of the way.You'll lead from the front - managing teams, coordinating with suppliers, and ensuring third-party compliance (FIRAS, BM TRADA), all while keeping timelines, budgets, and safety standards in check. Your key responsibilities will include: Leading the full project lifecycle - from planning to handover Managing site teams, subcontractors & suppliers to ensure smooth delivery Conducting regular site inspections, quality audits & H&S checks Preparing RAMS, compliance documentation & final sign-off packages Supporting commercial discussions and maintaining strong client relations Attending weekly management meetings (in-person or virtual) Championing industry best practices and third-party accreditation standards What our client is looking for: Essential: Proven experience managing passive fire protection projects (ideally firestopping or joinery) Hands-on understanding of certified fire safety systems and regulations Experience working with FIRAS, BM TRADA, or equivalent schemes Strong organisational skills with the ability to manage multiple projects Confident communicator and team leader with client-facing experience Full UK driving licence & flexibility to travel within the North Desirable: Industry-recognised qualifications (e.g., SSSTS, SMSTS, NVQ in Passive Fire Protection or Joinery) Experience with digital reporting tools or project management systems What's in it for you? Attractive salary package - based on experience Company vehicle or car allowance Company performance-based bonus Fully expensed travel Company pension scheme Private healthcare Ready to Take the Lead? If you're a motivated, experienced project leader ready to take control of exciting passive fire protection projects - we'd love to hear from you.Apply now and be part of a company where your expertise is valued, your development is supported, and your work genuinely makes a difference !