About the team: We're a friendly, relaxed, and highly professional ServiceNow team that genuinely enjoys working together. Flexibility is part of our culture - in how we work, how we collaborate, and how we solve problems. We challenge each other in the best possible way: questioning ideas, pushing for better solutions, and holding ourselves to a high standard of delivery. Over time we've built deep trust through consistent results, open communication, and strong support for one another. There's no blame culture here - we take ownership of our work, learn from mistakes, and create a safe environment where people can grow, experiment, and do their best work. What you will be doing: As a Service Now Developer you will have the opportunity to join The Group at what is the most exciting point in our history. You will be a key individual in combining legacy ways of working into a clean instance of service now and help us to optimise and enhance process through developments into Service Now. You will play a key role in configuring new and existing environment, and be a technical designer for Service Now code and architecture. You will be responsible for managing the service now platform that OSB Group uses to manage its IT Operations. You will be responsible for designing, developing, and implementing solutions based on ServiceNow technologies. Working closely with the Service Now manager you will be responsible for identifying business requirements and creating technical solutions that enhance the service provision provided to the business. You will be critical part of a rapidly growing and successful IT Service Delivery function, developing the primary orchestration tool within the group and simplifying the operational application of ITSM processes. PLEASE NOTE-THIS IS A FIXED TERM CONTRACT FOR A PERIOD OF 12 MONTHS Your responsibilities will include Troubleshooting bugs, fix defects, and support users of applications developed by the enterprise application development team. Performing code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security. Assisting in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software. Developing, installing, and troubleshooting ServiceNow applications. Integrating Service Now with other programs. Working with process managers to fully understand business functionality, pain points and identify areas to improve. Providing logical developments to complex problem statements that simplify workloads. In return for your commitment: We offer a base salary dependent on experience of between £55,000 - £63,500 and a competitive benefits package including: Enhanced family-focused benefits Hybrid-working (3 days in office, 2 days from home) Please use this link to see the fantastic benefits available at OSB: OSB Careers About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Robust previous experience in ServiceNow development OR Technical work on ServiceNow design and implementation is essential. A strong background in key technologies relevant to service integration include: API's, SSO, SAML, SSL, Web services, LDAP, JDBC, REST, SCP and FTPS. Strong interpersonal and communication skills (Oral & Written). Confidence and decision making. Next steps: If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
Feb 05, 2026
Full time
About the team: We're a friendly, relaxed, and highly professional ServiceNow team that genuinely enjoys working together. Flexibility is part of our culture - in how we work, how we collaborate, and how we solve problems. We challenge each other in the best possible way: questioning ideas, pushing for better solutions, and holding ourselves to a high standard of delivery. Over time we've built deep trust through consistent results, open communication, and strong support for one another. There's no blame culture here - we take ownership of our work, learn from mistakes, and create a safe environment where people can grow, experiment, and do their best work. What you will be doing: As a Service Now Developer you will have the opportunity to join The Group at what is the most exciting point in our history. You will be a key individual in combining legacy ways of working into a clean instance of service now and help us to optimise and enhance process through developments into Service Now. You will play a key role in configuring new and existing environment, and be a technical designer for Service Now code and architecture. You will be responsible for managing the service now platform that OSB Group uses to manage its IT Operations. You will be responsible for designing, developing, and implementing solutions based on ServiceNow technologies. Working closely with the Service Now manager you will be responsible for identifying business requirements and creating technical solutions that enhance the service provision provided to the business. You will be critical part of a rapidly growing and successful IT Service Delivery function, developing the primary orchestration tool within the group and simplifying the operational application of ITSM processes. PLEASE NOTE-THIS IS A FIXED TERM CONTRACT FOR A PERIOD OF 12 MONTHS Your responsibilities will include Troubleshooting bugs, fix defects, and support users of applications developed by the enterprise application development team. Performing code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security. Assisting in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software. Developing, installing, and troubleshooting ServiceNow applications. Integrating Service Now with other programs. Working with process managers to fully understand business functionality, pain points and identify areas to improve. Providing logical developments to complex problem statements that simplify workloads. In return for your commitment: We offer a base salary dependent on experience of between £55,000 - £63,500 and a competitive benefits package including: Enhanced family-focused benefits Hybrid-working (3 days in office, 2 days from home) Please use this link to see the fantastic benefits available at OSB: OSB Careers About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Robust previous experience in ServiceNow development OR Technical work on ServiceNow design and implementation is essential. A strong background in key technologies relevant to service integration include: API's, SSO, SAML, SSL, Web services, LDAP, JDBC, REST, SCP and FTPS. Strong interpersonal and communication skills (Oral & Written). Confidence and decision making. Next steps: If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
What you will be doing: As a Software Engineering Lead, you will lead technology delivery for one of OSB Group's Value Streams, acting as a senior engineering leader who co-owns architectural strategy and governance for your assigned Value Stream. There are 3 Software Engineering Lead positions: Lending, Savings and Enterprise Services You'll shape both local and enterprise-wide architecture in partnership with Technology leadership where you will align technology delivery with business strategy, customer needs, and regulatory obligations, translating intent into robust, scalable, and resilient solutions. Operating through a virtual squad model with Value Stream Product Owners, you will lead engineers without direct line management, enabling flow of value while maintaining stability, quality, security, and operational resilience. Your responsibilities will include Leading and influencing multiple engineering squads through strategic technical leadership, owning Value Stream architectural direction and engineering standards, and contributing to enterprise Architectural Roadmaps while remaining sufficiently hands-on to make informed architectural and technical decisions Co-owning and executing the Value Stream roadmap, including architectural roadmaps and decisions, in collaboration with Technology leadership, ensuring secure, predictable, high-quality delivery aligned to strategic objectives Owning the end-to-end business and technology outcomes for your Value Stream, spanning change, run, and continuous improvement Leading and making delivery and architectural decisions, shaping Value Stream direction and ensuring alignment with enterprise architectural strategy Delivering within the cost envelope in partnership with your Value Stream Product Owner and Delivery Lead Translating business intent into clear, actionable technical direction in close partnership with Product Owners and Delivery Leads Support the management of technology stability, performance, security, and risk, escalating material issues through agreed governance forums Drive continuous improvement of engineering practices, delivery flow, and technical quality in collaboration with Chapter Leads and Delivery Leads Coaching, mentoring, and developing senior engineers and technical leaders within virtual squads What's in it for you? We offer a competitive base salary depending on experience from £130,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 40% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Demonstrated experience as an architectural leader with responsibility for shaping technical strategy and governance in complex, regulated organisations preferably within banking or financial services Proven accountability for multiple squads delivering both change and run outcomes Experience owning and executing technology roadmaps aligned to business strategy Track record of partnering as a peer with senior Product, Operations, Risk, and Architecture leaders to define, own, and govern architectural strategy Deep understanding of modern engineering practices, cloud-native architectures, architectural frameworks and platform-based design Degree or equivalent experience in a relevant discipline Next steps: If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
Feb 03, 2026
Full time
What you will be doing: As a Software Engineering Lead, you will lead technology delivery for one of OSB Group's Value Streams, acting as a senior engineering leader who co-owns architectural strategy and governance for your assigned Value Stream. There are 3 Software Engineering Lead positions: Lending, Savings and Enterprise Services You'll shape both local and enterprise-wide architecture in partnership with Technology leadership where you will align technology delivery with business strategy, customer needs, and regulatory obligations, translating intent into robust, scalable, and resilient solutions. Operating through a virtual squad model with Value Stream Product Owners, you will lead engineers without direct line management, enabling flow of value while maintaining stability, quality, security, and operational resilience. Your responsibilities will include Leading and influencing multiple engineering squads through strategic technical leadership, owning Value Stream architectural direction and engineering standards, and contributing to enterprise Architectural Roadmaps while remaining sufficiently hands-on to make informed architectural and technical decisions Co-owning and executing the Value Stream roadmap, including architectural roadmaps and decisions, in collaboration with Technology leadership, ensuring secure, predictable, high-quality delivery aligned to strategic objectives Owning the end-to-end business and technology outcomes for your Value Stream, spanning change, run, and continuous improvement Leading and making delivery and architectural decisions, shaping Value Stream direction and ensuring alignment with enterprise architectural strategy Delivering within the cost envelope in partnership with your Value Stream Product Owner and Delivery Lead Translating business intent into clear, actionable technical direction in close partnership with Product Owners and Delivery Leads Support the management of technology stability, performance, security, and risk, escalating material issues through agreed governance forums Drive continuous improvement of engineering practices, delivery flow, and technical quality in collaboration with Chapter Leads and Delivery Leads Coaching, mentoring, and developing senior engineers and technical leaders within virtual squads What's in it for you? We offer a competitive base salary depending on experience from £130,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 40% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Demonstrated experience as an architectural leader with responsibility for shaping technical strategy and governance in complex, regulated organisations preferably within banking or financial services Proven accountability for multiple squads delivering both change and run outcomes Experience owning and executing technology roadmaps aligned to business strategy Track record of partnering as a peer with senior Product, Operations, Risk, and Architecture leaders to define, own, and govern architectural strategy Deep understanding of modern engineering practices, cloud-native architectures, architectural frameworks and platform-based design Degree or equivalent experience in a relevant discipline Next steps: If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
About the team: The Tax team ensures the bank meets all its tax obligations accurately and on time, while supporting the business with expert advice on the tax implications of products, transactions, and strategic decisions. The team manages tax reporting and compliance across multiple entities, monitors regulatory change, and works closely with Finance, Legal, and the wider business to manage tax risk and optimise outcomes in line with the bank's commercial objectives and regulatory requirements. The role can be based in either Chatham or Wolverhampton and will require occasional travel between the Group's Chatham, London and Wolverhampton offices. What you will be doing: The key purpose of this role is to lead the Group's in-house tax function and for the development, implementation and oversight of the Group's tax strategy, governance framework and tax compliance obligations. The role ensures the timely and accurate submission of all tax returns, maintains effective tax risk management and control frameworks, and acts as the Group's principal interface with HMRC and other external stakeholders. The Head of Tax provides strategic, pragmatic tax advice to senior management and supports the Group's commercial objectives within a highly regulated banking environment. Your responsibilities will also include Leading and developing the Group's in-house tax function, acting as the primary internal authority on all tax matters. Owning the Group's Tax Strategy, ensuring annual review, Board approval and publication in line with legislative requirements. Overall responsibility for the preparation, review and submission of the Group's UK Corporation Tax returns. Acting as the Group's primary point of contact with HMRC across all taxes. Providing tax analysis and advice on commercial transactions, business initiatives and strategic projects. Identifying opportunities to optimise the Group's tax position within its stated tax strategy and risk appetite. Monitoring and analysing actual tax charges against forecast, ensuring variances are understood and reflected in future planning. What's in it for you?: We offer a competitive base salary from £112,000 dependent on experience and benefits package including: Discretionary annual bonus opportunity of up to 40% Car allowance of £7,500 Long-term incentive plan opportunity Enhanced family-focused benefits Hybrid-working Please use this link to see the fantastic benefits available at OSB: About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and skills set out below: Post-qualification experience in tax, gained within a leading professional services firm and/or a senior in-house role is essential Experience operating at a senior level, with accountability for tax strategy, governance and compliance is essential Experience within financial services or another highly regulated environment is strongly preferred Leadership capability is essential. Recognised Tax and Accountancy Qualification (e.g. CTA, ACA) is essential. We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. Next steps: Interested? Apply now! Still considering? Hear from our team or learn more about our recruitment process: OSB Careers We believe in a personalised and inclusive approach, ensuring the process is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self. Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We're committed to creating an inclusive space where everyone feels empowered to apply - even if you don't check every box. We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We're proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all."
Feb 03, 2026
Full time
About the team: The Tax team ensures the bank meets all its tax obligations accurately and on time, while supporting the business with expert advice on the tax implications of products, transactions, and strategic decisions. The team manages tax reporting and compliance across multiple entities, monitors regulatory change, and works closely with Finance, Legal, and the wider business to manage tax risk and optimise outcomes in line with the bank's commercial objectives and regulatory requirements. The role can be based in either Chatham or Wolverhampton and will require occasional travel between the Group's Chatham, London and Wolverhampton offices. What you will be doing: The key purpose of this role is to lead the Group's in-house tax function and for the development, implementation and oversight of the Group's tax strategy, governance framework and tax compliance obligations. The role ensures the timely and accurate submission of all tax returns, maintains effective tax risk management and control frameworks, and acts as the Group's principal interface with HMRC and other external stakeholders. The Head of Tax provides strategic, pragmatic tax advice to senior management and supports the Group's commercial objectives within a highly regulated banking environment. Your responsibilities will also include Leading and developing the Group's in-house tax function, acting as the primary internal authority on all tax matters. Owning the Group's Tax Strategy, ensuring annual review, Board approval and publication in line with legislative requirements. Overall responsibility for the preparation, review and submission of the Group's UK Corporation Tax returns. Acting as the Group's primary point of contact with HMRC across all taxes. Providing tax analysis and advice on commercial transactions, business initiatives and strategic projects. Identifying opportunities to optimise the Group's tax position within its stated tax strategy and risk appetite. Monitoring and analysing actual tax charges against forecast, ensuring variances are understood and reflected in future planning. What's in it for you?: We offer a competitive base salary from £112,000 dependent on experience and benefits package including: Discretionary annual bonus opportunity of up to 40% Car allowance of £7,500 Long-term incentive plan opportunity Enhanced family-focused benefits Hybrid-working Please use this link to see the fantastic benefits available at OSB: About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and skills set out below: Post-qualification experience in tax, gained within a leading professional services firm and/or a senior in-house role is essential Experience operating at a senior level, with accountability for tax strategy, governance and compliance is essential Experience within financial services or another highly regulated environment is strongly preferred Leadership capability is essential. Recognised Tax and Accountancy Qualification (e.g. CTA, ACA) is essential. We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. Next steps: Interested? Apply now! Still considering? Hear from our team or learn more about our recruitment process: OSB Careers We believe in a personalised and inclusive approach, ensuring the process is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self. Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We're committed to creating an inclusive space where everyone feels empowered to apply - even if you don't check every box. We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We're proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all."
