Jade Recruitment Ltd
Reigate, Surrey
Junior Hotel Duty Manager (8755) Location: In the Reigate area, Surrey Salary: Up to £28,000 per annum (DOE) Job Type: Full-Time Permanent Our client, a well-established hotel in the Reigate area, is seeking a motivated and customer-focused Junior Duty Manager to support the day-to-day operation of the property. This is an excellent opportunity for an ambitious hospitality professional with previous hotel experience who is looking to develop their management skills within a fast-paced and rewarding environment. As Junior Duty Manager, you will play a key role in ensuring the smooth running of the hotel, delivering exceptional guest experiences and supporting departmental teams to maintain the highest standards of service. Key Responsibilities Operational Support Assist in overseeing the daily operation of the hotel during assigned shifts. Act as a point of contact for guests and team members, ensuring issues are resolved efficiently. Support the smooth running of Front Office, Housekeeping, Food & Beverage and other operational departments. Conduct regular checks throughout the hotel to ensure service and presentation standards are maintained. Guest Experience Deliver exceptional customer service and ensure guests receive a warm and professional experience. Handle guest enquiries, requests and complaints promptly and effectively. Resolve operational issues whilst maintaining a positive guest experience. Team Support & Leadership Assist with supervising and motivating team members across departments. Support training and development initiatives. Help coordinate shifts and ensure adequate staffing levels are maintained. Promote a positive and collaborative working environment. Health & Safety Ensure compliance with hotel policies and health & safety procedures. Support security and safety processes throughout the property. Respond appropriately to incidents and emergencies when required. Administration Complete daily operational reports and shift handovers. Assist with cash handling and reconciliation procedures. Support management with ongoing service improvements and operational planning. About You To be considered for this role, you will have: Previous experience working within a hotel environment. Experience in a supervisory, team leader or senior hospitality role. Excellent customer service and communication skills. Strong organisational and problem-solving abilities. A proactive and hands-on approach to work. The ability to remain calm and professional under pressure. Flexibility to work shifts, including evenings, weekends and bank holidays. Desirable: Experience using hotel PMS systems such as Opera, Guest line or similar. Hospitality qualification or relevant industry training. First Aid or Health & Safety certification. If you're passionate about hospitality and ready to progress your career within hotel management, we'd love to hear from you. Apply today! Due to the high volume of applications we receive, if you have not heard from a member of our team within 10 working days, unfortunately your application has not been successful on this occasion. By applying for this vacancy, you consent to Jade Recruitment Limited processing your personal data in accordance with our Privacy and GDPR Policy. Jade Recruitment Limited is acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.
Junior Hotel Duty Manager (8755) Location: In the Reigate area, Surrey Salary: Up to £28,000 per annum (DOE) Job Type: Full-Time Permanent Our client, a well-established hotel in the Reigate area, is seeking a motivated and customer-focused Junior Duty Manager to support the day-to-day operation of the property. This is an excellent opportunity for an ambitious hospitality professional with previous hotel experience who is looking to develop their management skills within a fast-paced and rewarding environment. As Junior Duty Manager, you will play a key role in ensuring the smooth running of the hotel, delivering exceptional guest experiences and supporting departmental teams to maintain the highest standards of service. Key Responsibilities Operational Support Assist in overseeing the daily operation of the hotel during assigned shifts. Act as a point of contact for guests and team members, ensuring issues are resolved efficiently. Support the smooth running of Front Office, Housekeeping, Food & Beverage and other operational departments. Conduct regular checks throughout the hotel to ensure service and presentation standards are maintained. Guest Experience Deliver exceptional customer service and ensure guests receive a warm and professional experience. Handle guest enquiries, requests and complaints promptly and effectively. Resolve operational issues whilst maintaining a positive guest experience. Team Support & Leadership Assist with supervising and motivating team members across departments. Support training and development initiatives. Help coordinate shifts and ensure adequate staffing levels are maintained. Promote a positive and collaborative working environment. Health & Safety Ensure compliance with hotel policies and health & safety procedures. Support security and safety processes throughout the property. Respond appropriately to incidents and emergencies when required. Administration Complete daily operational reports and shift handovers. Assist with cash handling and reconciliation procedures. Support management with ongoing service improvements and operational planning. About You To be considered for this role, you will have: Previous experience working within a hotel environment. Experience in a supervisory, team leader or senior hospitality role. Excellent customer service and communication skills. Strong organisational and problem-solving abilities. A proactive and hands-on approach to work. The ability to remain calm and professional under pressure. Flexibility to work shifts, including evenings, weekends and bank holidays. Desirable: Experience using hotel PMS systems such as Opera, Guest line or similar. Hospitality qualification or relevant industry training. First Aid or Health & Safety certification. If you're passionate about hospitality and ready to progress your career within hotel management, we'd love to hear from you. Apply today! Due to the high volume of applications we receive, if you have not heard from a member of our team within 10 working days, unfortunately your application has not been successful on this occasion. By applying for this vacancy, you consent to Jade Recruitment Limited processing your personal data in accordance with our Privacy and GDPR Policy. Jade Recruitment Limited is acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.
Jade Recruitment Ltd
Reigate, Surrey
Hotel Duty Manager (8757) Location: Reigate Area, Surrey Job Type: Full-Time, Permanent. Shift work, 5 days over 7. Salary: Up to £32,000 per annum (Dependent on Experience) Our client, a well-established, 50 bed hotel in the Reigate area, is seeking an experienced and hands-on Hotel Duty Manager to join their management team. This is an excellent opportunity for a hospitality professional with a strong background in hotel operations, weddings and events, and food & beverage management. The successful candidate will play a key role in the day-to-day running of the hotel, ensuring exceptional guest experiences while supporting operational excellence across all departments. This position would suit someone who thrives in a fast-paced environment, enjoys leading teams, and has a passion for delivering outstanding hospitality. Key Responsibilities Hotel Operations Oversee the smooth day-to-day operation of the hotel during assigned shifts. Act as the senior manager on duty, taking responsibility for operational decision-making and guest satisfaction. Support all operational departments, including Front Office, Housekeeping, Food & Beverage, Weddings & Events, and Maintenance. Conduct regular operational checks to ensure service standards and presentation are maintained throughout the property. Weddings, Events & Functions Support the delivery of weddings, conferences, private functions, and special events. Ensure events run smoothly, liaising with operational teams to deliver exceptional customer experiences. Act as a point of contact for clients and guests during events, resolving any issues professionally and efficiently. Assist in coordinating event logistics and ensuring all service expectations are met. Food & Beverage Operations Support the management of restaurant, bar, banqueting, and conference catering operations. Ensure high standards of food and beverage service are consistently delivered. Assist with stock control, cash handling procedures, and service efficiency where required. Work closely with kitchen and front-of-house teams to maximise guest satisfaction. Guest Experience Deliver exceptional customer service and lead by example. Handle guest feedback, concerns, and complaints in a professional and proactive manner. Build positive relationships with guests to encourage repeat business and positive reviews. Team Leadership Supervise, motivate, and support team members across multiple departments. Assist with staff training, shift planning, and performance management. Foster a positive and collaborative working environment focused on service excellence. Health, Safety & Compliance Ensure compliance with company policies, licensing requirements, and UK health and safety legislation. Monitor security, safety, and emergency procedures across the hotel. Respond effectively to incidents and operational challenges as they arise. Administration Complete shift reports, handovers, and incident documentation accurately. Support management with operational planning, reporting, and continuous improvement initiatives. Assist with financial procedures, including cash reconciliation where required. About You: Previous experience in a Duty Manager, Assistant Manager, Operations Manager, or similar hotel management role. Strong operational hotel experience with exposure to weddings, events, conferences, and banqueting. Food & Beverage management or supervisory experience. Excellent leadership, communication, and organisational skills. The ability to remain calm under pressure and manage multiple priorities. Knowledge of hotel PMS systems such as Opera, Guestline, Rezlynx, or similar would be advantageous. Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays. We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Hotel Duty Manager (8757) Location: Reigate Area, Surrey Job Type: Full-Time, Permanent. Shift work, 5 days over 7. Salary: Up to £32,000 per annum (Dependent on Experience) Our client, a well-established, 50 bed hotel in the Reigate area, is seeking an experienced and hands-on Hotel Duty Manager to join their management team. This is an excellent opportunity for a hospitality professional with a strong background in hotel operations, weddings and events, and food & beverage management. The successful candidate will play a key role in the day-to-day running of the hotel, ensuring exceptional guest experiences while supporting operational excellence across all departments. This position would suit someone who thrives in a fast-paced environment, enjoys leading teams, and has a passion for delivering outstanding hospitality. Key Responsibilities Hotel Operations Oversee the smooth day-to-day operation of the hotel during assigned shifts. Act as the senior manager on duty, taking responsibility for operational decision-making and guest satisfaction. Support all operational departments, including Front Office, Housekeeping, Food & Beverage, Weddings & Events, and Maintenance. Conduct regular operational checks to ensure service standards and presentation are maintained throughout the property. Weddings, Events & Functions Support the delivery of weddings, conferences, private functions, and special events. Ensure events run smoothly, liaising with operational teams to deliver exceptional customer experiences. Act as a point of contact for clients and guests during events, resolving any issues professionally and efficiently. Assist in coordinating event logistics and ensuring all service expectations are met. Food & Beverage Operations Support the management of restaurant, bar, banqueting, and conference catering operations. Ensure high standards of food and beverage service are consistently delivered. Assist with stock control, cash handling procedures, and service efficiency where required. Work closely with kitchen and front-of-house teams to maximise guest satisfaction. Guest Experience Deliver exceptional customer service and lead by example. Handle guest feedback, concerns, and complaints in a professional and proactive manner. Build positive relationships with guests to encourage repeat business and positive reviews. Team Leadership Supervise, motivate, and support team members across multiple departments. Assist with staff training, shift planning, and performance management. Foster a positive and collaborative working environment focused on service excellence. Health, Safety & Compliance Ensure compliance with company policies, licensing requirements, and UK health and safety legislation. Monitor security, safety, and emergency procedures across the hotel. Respond effectively to incidents and operational challenges as they arise. Administration Complete shift reports, handovers, and incident documentation accurately. Support management with operational planning, reporting, and continuous improvement initiatives. Assist with financial procedures, including cash reconciliation where required. About You: Previous experience in a Duty Manager, Assistant Manager, Operations Manager, or similar hotel management role. Strong operational hotel experience with exposure to weddings, events, conferences, and banqueting. Food & Beverage management or supervisory experience. Excellent leadership, communication, and organisational skills. The ability to remain calm under pressure and manage multiple priorities. Knowledge of hotel PMS systems such as Opera, Guestline, Rezlynx, or similar would be advantageous. Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays. We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Jade Recruitment Ltd
Reigate, Surrey
Junior Hotel Duty Manager (8755) Location: In the Reigate area, Surrey Salary: Up to £28,000 per annum (DOE) Job Type: Full-Time Permanent Our client, a well-established hotel in the Reigate area, is seeking a motivated and customer-focused Junior Duty Manager to support the day-to-day operation of the property. This is an excellent opportunity for an ambitious hospitality professional with previous hotel experience who is looking to develop their management skills within a fast-paced and rewarding environment. As Junior Duty Manager, you will play a key role in ensuring the smooth running of the hotel, delivering exceptional guest experiences and supporting departmental teams to maintain the highest standards of service. Key Responsibilities Operational Support Assist in overseeing the daily operation of the hotel during assigned shifts. Act as a point of contact for guests and team members, ensuring issues are resolved efficiently. Support the smooth running of Front Office, Housekeeping, Food & Beverage and other operational departments. Conduct regular checks throughout the hotel to ensure service and presentation standards are maintained. Guest Experience Deliver exceptional customer service and ensure guests receive a warm and professional experience. Handle guest enquiries, requests and complaints promptly and effectively. Resolve operational issues whilst maintaining a positive guest experience. Team Support & Leadership Assist with supervising and motivating team members across departments. Support training and development initiatives. Help coordinate shifts and ensure adequate staffing levels are maintained. Promote a positive and collaborative working environment. Health & Safety Ensure compliance with hotel policies and health & safety procedures. Support security and safety processes throughout the property. Respond appropriately to incidents and emergencies when required. Administration Complete daily operational reports and shift handovers. Assist with cash handling and reconciliation procedures. Support management with ongoing service improvements and operational planning. About You To be considered for this role, you will have: Previous experience working within a hotel environment. Experience in a supervisory, team leader or senior hospitality role. Excellent customer service and communication skills. Strong organisational and problem-solving abilities. A proactive and hands-on approach to work. The ability to remain calm and professional under pressure. Flexibility to work shifts, including evenings, weekends and bank holidays. Desirable: Experience using hotel PMS systems such as Opera, Guest line or similar. Hospitality qualification or relevant industry training. First Aid or Health & Safety certification. If you're passionate about hospitality and ready to progress your career within hotel management, we'd love to hear from you. Apply today! Due to the high volume of applications we receive, if you have not heard from a member of our team within 10 working days, unfortunately your application has not been successful on this occasion. By applying for this vacancy, you consent to Jade Recruitment Limited processing your personal data in accordance with our Privacy and GDPR Policy. Jade Recruitment Limited is acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.
Junior Hotel Duty Manager (8755) Location: In the Reigate area, Surrey Salary: Up to £28,000 per annum (DOE) Job Type: Full-Time Permanent Our client, a well-established hotel in the Reigate area, is seeking a motivated and customer-focused Junior Duty Manager to support the day-to-day operation of the property. This is an excellent opportunity for an ambitious hospitality professional with previous hotel experience who is looking to develop their management skills within a fast-paced and rewarding environment. As Junior Duty Manager, you will play a key role in ensuring the smooth running of the hotel, delivering exceptional guest experiences and supporting departmental teams to maintain the highest standards of service. Key Responsibilities Operational Support Assist in overseeing the daily operation of the hotel during assigned shifts. Act as a point of contact for guests and team members, ensuring issues are resolved efficiently. Support the smooth running of Front Office, Housekeeping, Food & Beverage and other operational departments. Conduct regular checks throughout the hotel to ensure service and presentation standards are maintained. Guest Experience Deliver exceptional customer service and ensure guests receive a warm and professional experience. Handle guest enquiries, requests and complaints promptly and effectively. Resolve operational issues whilst maintaining a positive guest experience. Team Support & Leadership Assist with supervising and motivating team members across departments. Support training and development initiatives. Help coordinate shifts and ensure adequate staffing levels are maintained. Promote a positive and collaborative working environment. Health & Safety Ensure compliance with hotel policies and health & safety procedures. Support security and safety processes throughout the property. Respond appropriately to incidents and emergencies when required. Administration Complete daily operational reports and shift handovers. Assist with cash handling and reconciliation procedures. Support management with ongoing service improvements and operational planning. About You To be considered for this role, you will have: Previous experience working within a hotel environment. Experience in a supervisory, team leader or senior hospitality role. Excellent customer service and communication skills. Strong organisational and problem-solving abilities. A proactive and hands-on approach to work. The ability to remain calm and professional under pressure. Flexibility to work shifts, including evenings, weekends and bank holidays. Desirable: Experience using hotel PMS systems such as Opera, Guest line or similar. Hospitality qualification or relevant industry training. First Aid or Health & Safety certification. If you're passionate about hospitality and ready to progress your career within hotel management, we'd love to hear from you. Apply today! Due to the high volume of applications we receive, if you have not heard from a member of our team within 10 working days, unfortunately your application has not been successful on this occasion. By applying for this vacancy, you consent to Jade Recruitment Limited processing your personal data in accordance with our Privacy and GDPR Policy. Jade Recruitment Limited is acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer.