Vantage Recruitment

Call Handler / Customer Service Advisor, Bolton BL6 6 month contract Monday to Friday, 40 hours per week between 8am - 5.30pm £14.40 per hour Are you an organised customer service advisor who enjoys working in a busy, team-focused environment You will be taking calls from customers/engineers and creating jobs/units on the system. We have had a huge influx in calls recently into the Central Admin team who are the overflow for the depots as the depots are so stacked. Salary will be £30k per annum and hours are 40 hours per week. Start and finish times to be confirmed. Processing completed service and repair jobs accurately and promptly. Updating customer portals and internal systems. Answering calls from depots and customers when service controllers are unavailable. Providing customers with updates available on the system or taking accurate messages. Assisting with breakdown calls and customer queries when required. What we're looking for as the call handler / customer service Advisor Previous experience in an administration, service support or customer service role. Good organisational skills and the ability to manage competing priorities. Confidence answering telephone calls and dealing with customer queries. A good eye for detail and accurate data-entry skills. Basic Excel skills, including creating, updating and filtering spreadsheets. Comfortable learning new systems and working across different customer portals. A calm, helpful approach when the team is busy. Previous fleet, automotive, engineering or service-industry experience would be useful but is not essential. As the Call handler / customer service advisor Salary of £30,000. 6 month initial contract Monday to Friday, working one of the team's staggered shifts between 8:00am and 5:30pm. Fully office-based. Casual and friendly working environment. Opportunity to join an established and supportive team of ten. If you are a capable call handler / customer service advisor who enjoys variety, teamwork and keeping things running smoothly behind the scenes, we would love to hear from you

Purchasing / Procurement Assistant, Derby based, Monday to Friday 37.5 hours per week, office based £25-28k, based on experience We're seeking a talented Procurement Assistant to support a Procurement, Energy and Fuels team within a business management consultancy, assisting clients in both public and private sectors to achieve tangible added value. As the Procurement Assistant your duties will include: Validation of Client energy and fuel invoices; Monitoring and recording of energy and fuel market pricing; Recording Client energy and fuel consumption and profiling; Production of consumption/pricing reports on behalf of Clients against agreed timescales; Supporting the preparation and issue of Client invitations to tender; Supporting the analysis and evaluation of Supplier Tenders and proposals; General administration support for the team. To be successful in this role as a Procurement Assistant you will have the following skills, experience and qualifications; Be highly organised and able to manage multiple competing priorities; Have the ability to work under your own initiative with meticulous attention to detail when completing administrative tasks; Be IT Literate with a strong practical knowledge of MS Office software, particularly MS Excel; Be numerate and commercially aware; Have excellent communication and time management skills; Have excellent team working and relationship-building skills; Be confident in interacting with people at all levels both within our business and also within our Clients businesses. Have a passion for career progression and willing to learn new skills. Experience of working in procurement, commercial or accounts roles would be an advantage. Have a minimum of 5 GCSE's (A-C including Maths and English) Have a willingness to work towards MCIPS qualification or similar professional qualification. The benefits of being part of the team: An exceptional mix of benefits including; A competitive salary based on experience together with a discretionary Company bonus scheme up to 10% of salary based on company profitability. 5% company pension contribution. 27 days annual holiday entitlement (plus 8 bank holidays). Private healthcare. Generous life insurance arrangements. Sick pay. A job within a values driven company. Interesting and varied work. Friendly colleagues with a strong mix of skills, knowledge and experience. The opportunity to develop your career further with an Investors in People - Gold Company. A professional yet non-corporate company culture. If you are interested in this this role of procurement assistant and joining our team apply now for a confidential conversation

Administrator, Carlisle CA3, £30, days' holiday Monday to Friday, 40 hours per week between 8am - 5.30pm Are you an organised administrator who enjoys working in a busy, team-focused environment and do you like keeping on top of spreadsheets, updating systems and making sure completed work is processed accurately? This is primarily an administration role, although you will occasionally answer calls from customers when the service controllers are busy. Once maintenance and repair work has been completed you will ensure the information is accurately recorded on the relevant customer portals and internal systems, ready for invoicing. As the administrator you will be: Processing completed service and repair jobs accurately and promptly. Updating customer portals and internal systems. Checking job information and preparing completed work for invoicing. Maintaining spreadsheets, reports and service records. Supporting the administration of warranties, contracts and compliance documentation. Monitoring information relating to inspections, vehicle maintenance and service activity. Answering calls from depots and customers when service controllers are unavailable. Providing customers with updates available on the system or taking accurate messages. Assisting with breakdown calls and customer queries when required. Keeping track of on-call rotas and supporting the wider depot network. Helping the team manage increased workloads during busy summer periods. working in a central service team supporting a nationwide network of maintenance depots. What we're looking for as the Administrator: Previous experience in an administration, service support or customer service role. Good organisational skills and the ability to manage competing priorities. Confidence answering telephone calls and dealing with customer queries. A good eye for detail and accurate data-entry skills. Basic Excel skills, including creating, updating and filtering spreadsheets. Comfortable learning new systems and working across different customer portals. A calm, helpful approach when the team is busy. Previous fleet, automotive, engineering or service-industry experience would be useful but is not essential. As the Administrator you will receive: Salary of £30,000. 25 days' holiday. Monday to Friday, working one of the team's staggered shifts between 8:00am and 5:30pm. Fully office-based. Casual and friendly working environment. Opportunity to join an established and supportive team of ten. If you are a capable administrator who enjoys variety, teamwork and keeping things running smoothly behind the scenes, we would love to hear from you