Renault Retail Group UK Ltd

5 job(s) at Renault Retail Group UK Ltd

Renault Retail Group UK Ltd
Apr 14, 2026
Full time
Brand Ambassador rnlt London Battersea (Part Time) Location: Battersea Power Station, London SW11 8BJ Salary: £15,000 pa, OTE £21,000 pa Hours: 20 hours per week Join Renault s Future?Ready Retail Experience Renault Retail Group is expanding its presence at the iconic Battersea Power Station with rnlt , our modern, immersive boutique designed to bring the Renault brand closer to the community. The rnlt space showcases Renault s latest electric and hybrid vehicles alongside lifestyle pieces from the Renault Originals collections. This purposefully compact, experience?driven environment blends warmth, design and digital interactivity, reflecting Renault Group s FutuREady strategy of elevating customer experience and embracing future technologies. As a Brand Ambassador, you ll help visitors explore vehicles, merchandise and brand culture. This role combines customer?focused interaction with practical retail responsibilities in a busy, high?footfall environment. It may suit those with experience as a Product Genius, Product Specialist, Brand Host or Customer Experience Host in automotive or experiential retail. ? Working Pattern (20 hours per week) We offer two fixed part?time options , both including weekend working. You will select your preferred option during screening and can indicate your preferred weekday(s). For retail purposes, weekday may occasionally include public?holiday trading days. Option 1: • One weekday (Tue Fri): 11 00 • Saturday: 11 00 • Sunday: 12 00 Option 2: • Week 1: Two weekdays (Tue Fri) 11 00 + Sunday 12 00 • Week 2: One weekday 11 00 + one weekday 12 00 + Saturday 11 00 Weekdays will remain mostly consistent once agreed, with occasional adjustments for public?holiday trading, special events, holiday cover or training (with reasonable notice). What You ll Do Welcome visitors and support them in exploring Renault s latest electric and hybrid models. Demonstrate in?car technology, including Google?powered infotainment, Apple CarPlay and Android Auto. Support customers using rnlt s digital and AR/QR displays. Assist customers with our Renault Originals merchandise range. Handle stock checks, item retrieval and small/fast transactions. Support replenishment, display updates and ordering store consumables (coffee supplies, till rolls, printer consumables). Maintain stock integrity, protect display items during busy periods and prepare sold labels when needed. Maintain store supervision and keep customers informed when stepping away to retrieve items. Process payments and product orders. Support test?drive enquiries, bookings and ID checks. Assist with occasional in?store events. rnlt Battersea has hosted high?profile occasions including the UK debut of the Renault Twingo E?Tech Electric (with Greg James and Jonny Smith) and themed days such as National French Bread Day attended by Renault UK leadership. Events may sometimes require small shift adjustments. What You ll Bring • Experience in retail, hospitality or customer?facing roles. • A calm, organised approach and ability to prioritise during busy periods. • Confidence supporting customers using Google, Apple and Android smartphone ecosystems. • Experience in merchandise operations (stock checks, click?and?collect, catalogue lookup, display support). • A friendly, grounded communication style aligned with Renault s accessible brand. • Strong attention to detail across stock, payments and customer information. • A practical approach suited to blended vehicle?and?retail environments. • Flexibility to work your agreed weekday/weekend pattern. • Suitability for candidates living within easy reach of Battersea Power Station. Hours & Pay 20 hours per week (Shift Option 1 or 2) £15,000 pa basic salary OTE £21,000 pa (achievable and regularly reached) 5 weeks annual leave, pro?rated for your pattern and start date Paid time off in lieu for any bank?holiday working Occasional overtime available Company Benefits • Pension scheme with life assurance • Staff discounts on vehicles, parts, servicing and accessories • Access to our company loan car scheme (post?probation) • Share Incentive Scheme • Mortgage and pension advice seminars • Manufacturer training and career development pathways • Cycle to Work scheme (including e?bikes) • Discounted gym membership • Enhanced Maternity and Paternity policies • Eye?test voucher scheme • Potential future full?time opportunities How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Renault Retail Group UK Ltd Brislington, Bristol
Apr 13, 2026
Full time
Are you passionate about providing an outstanding level of customer service? We re looking for an experienced Customer Service Advisor who is highly organised and efficient to join our friendly team at our Bristol dealership (BS4 3QB) Why join us? We offer a competitive salary of £29,120 pa OTE £34,944 pa 33 days annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Access to our very attractive company loan plan car scheme Discounted gym membership Staff discounts on vehicles, parts, servicing, and accessories Share Incentive Scheme Mortgage and pension advice seminars Cycle to Work scheme, including e?bikes Enhanced Maternity and Paternity policies Excellent manufacturer training and clear career development opportunities What you ll be doing Guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop. Delivering high levels of customer service, you will find their requirements and advise on cost, timescale and arranging courtesy cars Liaising with Technicians, keeping customers informed of their vehicle s progress throughout the day and gaining authority for extra work and invoicing What you ll bring Previous experience in a Service Advisor role Strong communication skills with the ability to build rapport with customers Ability to deliver an outstanding customer experience Good mechanical awareness and understanding of cars and parts Highly organised with excellent time management skills Experience of upselling products and services Knowledge of CDK Drive, Kerridge, SAF A clean UK driving licence (essential) Working hours The working hours are Monday to Friday 8am-6pm with 1 hour for lunch. Saturday mornings on a rota for which overtime is paid. Interested? Please apply online with your CV.
Renault Retail Group UK Ltd
Apr 09, 2026
Full time
Vehicle Preparation technician Level 2 qualified - Swansea £31,000 pa with MOT Tester Certificate £30,000 pa without MOT Tester Certificate Uncapped monthly efficiency bonus £2,000 Welcome Bonus Technician Benefits We offer a comprehensive benefits package for Technicians that includes: 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) Brand new loan car each year from only £70 per month Structured career path with Excellent Manufacturer training Pension scheme with life assurance cover Share Incentive Scheme Staff discounts on vehicles, parts, servicing, and accessories Free Mortgage and pension advice seminars Cycle?to?Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye?test voucher scheme Join Our Team We re looking for a Vehicle Technician to join our workshop in Swansea, working in a modern, well?supported environment with the latest equipment and excellent training. What You ll Do Routine servicing, repairs, and maintenance Support MOT Testing High?quality, safety?focused repair standards Following workshop processes and manufacturer guidelines Road?testing vehicles (full manual driving licence required) What We re Looking For Level 2 Motor Vehicle qualification Calm, professional approach with good communication Ability to work collaboratively Full UK manual driving licence (manual + automatic essential) MOT certification helpful but not essential subject to terms and conditions Interested? Apply NOW
Renault Retail Group UK Ltd
Oct 07, 2025
Full time
Location: Bolton BL3 2NU Salary: £15,288 pa + bonus Hours: Part-time, 3 days per week (flexible days), 9am 5pm At Renault Retail Group, we re solution-driven committed to delivering value for our customers and our company by striving for excellence in every detail. We are proud of our history, and we leverage it to strengthen our global competitiveness. We act with respect and inclusiveness, empowering every individual, taking ownership of our decisions, and building collaborative partnerships that design mobility solutions for the future. We are now seeking an experienced Warranty Controller to join our Aftersales team at our Bolton dealership. About the Role In this position, you will play a vital part in safeguarding profitability by ensuring accurate, timely and maximised recovery of warranty claims. Your responsibilities will include: Submitting claims using technicians reports in line with manufacturer guidelines Negotiating with warranty providers and manufacturers to secure rightful reimbursements Preparing invoices for internal preparation work, job card management, filing and other admin duties Following up outstanding warranty invoices to drive recovery rates Maintaining accurate records via our Dealer Management System (DMS) and MS Excel Promoting best practice across our regional network to ensure optimal claim success You ll collaborate closely with Service Advisors, Technicians, the Parts Manager, Accounts, and the Head of Business; so teamwork and clear communication are key. About You We re looking for someone who can combine technical knowledge with customer-first service and strong negotiation skills. To succeed in this role, you should have: A proven track record as a Warranty Controller or Senior Service Advisor Confidence in handling warranty disputes with professionalism and fairness Excellent communication skills (face-to-face, phone, email, live chat) Experience with warranty systems and dealer management systems (Kerridge, ADP Autoline, CDK Drive, or similar) Competence with Microsoft Office, particularly Excel, Word, Outlook, and Teams The ability to handle sensitive cases with discretion and accuracy A self-motivated and organised approach, with the ability to prioritise effectively Experience with volume, LCV, or prestige brands will all be considered. Why Join Us? We believe in empowering people and promoting collaboration to drive our business forward. When you join Renault Retail Group, you can expect: 25 days annual leave (pro-rata) Pension scheme Manufacturer training Clear career development opportunities across our network Working Hours This role is part-time 21 hours per week, 3 days per week (flexible days), 9am 5pm with 1 hour for lunch.
Renault Retail Group UK Ltd
Sep 25, 2025
Full time
Vehicle Progressor Automotive Retail Dealership Enfield, EN1 £25,000 pa + bonus 5-day week, 40 hours Renault Enfield is looking for a Vehicle Progressor. This will be a customer service, progress-chasing and problem-solving role working alongside with our Car Sales teams and based at our showroom in Enfield, EN1 As a Vehicle Progressor you will be carrying out varied and interesting dealership-based duties such as driving, vehicle logistics administration and vehicle preparation, all of which help with the efficiency of the Sales Department. You will be checking the condition of new vehicles as they arrive on the transporter, recording damage or missing parts, arranging preparation and valeting/cleaning of vehicles ready for handover, ensuring all vehicles are parked safely and in retrievable locations, carrying out handover exchanges of returned Company cars and associated admin, and taking payment for any damages on returned vehicles. You'll assist the sales team in display standards in the showroom and our outdoor forecourt display. Your daily interactions will be between customers, members of the sales team, valeting staff and the service department who carry out pre-delivery checks on sold vehicles. This means you will be responsible for customer & stock vehicles, car keys, appropriate & safe vehicle parking, and reporting defect or shortfalls in items/equipment or anything that may be considered infringing on heath and safety. You must hold a full and clean UK Driver s licence, with no more than 6 points, held for at least one year for insurance purposes, to be considered for this role. Hours of work 5 days per week on rota One regular weekday off per week on weeks where Saturday work is on the rota 8:30am to 5.30pm weekday In return, this job offers a basic salary of £25,000 per annum. Additional benefits include 25 days annual leave, pension scheme, subsidised car option after 3 months service (loan plan scheme), share options, gym membership discount, cycle-to-work scheme, discounts on company products and services, and superb career opportunities Group-wide. Hit Apply to be considered for this vacancy. Please also include your CV when prompted.