Renault Retail Group UK Ltd

8 job(s) at Renault Retail Group UK Ltd

Renault Retail Group UK Ltd
Jul 28, 2026
Full time
Vehicle Progressor / Handover Specialist Location: Renault Enfield (EN1) Salary: £26,437 pa Hours: 40 hours per week Join Our Sales Support Team Renault Retail Group is looking for a Vehicle Progressor / Handover Specialist to join our team at Renault Enfield. This is a varied role that combines vehicle progression, customer handovers, sales administration, and vehicle presentation, helping to ensure every customer receives a professional and well-organised experience from purchase through to collection. Working closely with the New Car Sales Manager, Used Car Sales Manager and other members of the Sales Team, you'll support the smooth operation of the department by coordinating vehicle preparation, maintaining presentation standards, and delivering a positive customer experience throughout the handover process. For the right individual, this role also provides valuable exposure to the day-to-day operation of a busy franchised dealership sales department. You'll gain experience working alongside Sales Executives and Sales Managers, developing an understanding of customer handovers, lead management, vehicle sales processes, digital sales tools, and the wider customer journey. As a result, this position can provide an excellent foundation for candidates who may wish to pursue a future career in automotive sales. What You'll Do Progress vehicle orders from point of sale through to customer handover Ensure vehicles are prepared and presented to dealership standards prior to collection Welcome customers and support handover appointments Liaise with customers and sales colleagues to ensure a smooth customer journey Coordinate vehicle preparation and accessory fitting in line with customer orders Support the preparation, presentation, and online marketing of used vehicle stock, including vehicle photography Maintain demonstration and display vehicle standards in line with dealership requirements Process vehicle handover documentation accurately and efficiently Support the administration of ECOS/ECOP vehicle handovers and returns Manage vehicle keys, parking arrangements, and vehicle movements around the site Maintain high standards of organisation, housekeeping, attendance, and professional presentation Report vehicle damage, site hazards, or Health & Safety concerns promptly Undertake driving and other duties that support the efficient operation of the dealership What We're Looking For We'd be pleased to hear from candidates who can demonstrate: Previous experience as a Vehicle Progressor, Handover Specialist, Vehicle Administrator, Vehicle Valeter, or similar automotive support role A customer-focused and professional approach Strong organisational skills and attention to detail Ability to prioritise workload and manage multiple tasks Clear communication skills Confidence working within established processes and procedures A positive and collaborative approach to supporting colleagues and customers Previous experience within a franchised dealership environment would be beneficial but is not essential. Licence Requirement A full UK driving licence (manual and automatic vehicles) is essential for this role. Hours & Pay £26,437 pa Monday to Friday 8:30am 5:30pm with 1-hour unpaid daily lunch break 40 hours per week Company Benefits 33 days' annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme after probation period Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e-bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Renault Retail Group UK Ltd Orpington, Kent
Jul 28, 2026
Full time
Assistant Sales Manager Renault Orpington (BR6 8AB) £35,000 pa basic salary + OTE £70,000 pa (uncapped) 5-day week (rota basis) Join Our Sales Management Team at Renault Orpington Renault Retail Group is looking for an experienced Assistant Sales Manager to join our team at Renault Orpington. This role combines the commercial, coaching, and finance leadership responsibilities traditionally associated with Sales Controller and Business Manager positions, creating a broader opportunity within the New Car Sales department. Working alongside the General Sales Manager, you'll support the performance, profitability, coaching, and day-to-day operation of the New Car Sales Team. You'll play an important role in helping Sales Executives succeed, maintaining high standards of customer experience, and ensuring the effective operation of the finance and insurance function. Renault Orpington is a well-established Renault, Dacia and approved used car retailer with strong enquiry levels, an experienced team, and clear opportunities to contribute to the continued success of the business. What You'll Do As Assistant Sales Manager, you'll support the leadership of the New Car Sales department and contribute to the achievement of sales, profitability, finance, and customer satisfaction objectives. Key responsibilities include: Supporting the General Sales Manager in delivering New Car sales targets, profitability objectives, and manufacturer performance standards Monitoring sales performance, activity levels, and key performance indicators across the team Coaching and developing New Car Sales Executives to improve customer engagement, conversion rates, product knowledge, and process compliance Acting as a visible and supportive presence within the showroom and leading the New Car Sales operation in the General Sales Manager's absence Structuring deals and supporting Sales Executives with complex transactions where required Presenting and overseeing finance, insurance, and add-on products in a compliant and customer-focused manner Working with finance providers and lenders to secure suitable funding solutions for customers Supporting vehicle part-exchange appraisals and deal profitability Maintaining accurate CRM records, forecasts, and sales pipeline activity Ensuring leads, enquiries, appointments, and follow-up activity are handled effectively Monitoring deal files and finance documentation to ensure compliance Supporting new vehicle ordering, pipeline management, stock availability, and manufacturer forecasting processes Handling customer escalations professionally and promptly Maintaining manufacturer standards, process compliance, and customer satisfaction performance Supporting local marketing activity and dealership events What We're Looking For We're keen to hear from candidates who can demonstrate: Previous experience as a Sales Controller, Business Manager, Transaction Manager, F&I Manager, or Senior Sales Executive A successful track record in automotive retail sales Strong understanding of finance and insurance products, sales processes, and compliance requirements Experience coaching, mentoring, or supporting Sales Executives A structured and organised approach to managing performance and customer activity Strong communication, influencing, and relationship-building skills Confidence working with CRM systems, sales processes, and dealership operating standards A professional, customer-focused approach Experience with Renault or Dacia products would be beneficial but is not essential. Licence Requirement A full UK driving licence (manual and automatic vehicles) is essential for this role. Working Pattern Monday to Friday: 8:30am 6:00pm Saturdays: 8:30am 5:00pm Sundays: 10:00am 4:00pm Typically 5 days per week on rota, comprising 4 weekdays plus Saturday, with 1 weekend in 3 comprising 3 weekdays plus Saturday and Sunday 1-hour lunch break Monday to Saturday Pay £35,000 pa basic salary OTE £70,000 pa, achievable, regularly reached and uncapped Access to Renault Retail Group's ECOS/ECOP vehicle scheme Company Benefits Access to a tax-efficient new car scheme (ECOS/ECOP) High-spec vehicles replaced annually Family Car Scheme, available for close family members Typically from £139 per month Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service Vehicles replaced annually Car insurance included on both schemes 33 days' annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e-bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please.
Renault Retail Group UK Ltd
Jul 28, 2026
Full time
Alpine Atelier Consultant Alpine Atelier Park Lane, Mayfair, London Basic Salary: £34,000 per annum On Target Earnings (OTE): £68,000 per annum Contract: Permanent, Full Time Hours: 40 hours per week Join the Founding Team of Alpine Atelier Park Lane Alpine is one of the fastest growing and most exciting brands in the automotive industry, combining motorsport heritage, cutting-edge engineering and distinctive design. Based at the brand-new Alpine Atelier Park Lane in Mayfair, this is a rare opportunity to represent a performance brand with genuine motorsport heritage, deliver exceptional customer experiences and contribute to Alpine's next chapter of growth in the UK. We are looking for ambitious, commercially driven sales professionals who are passionate about delivering exceptional customer experiences and achieving outstanding results. If you have a proven track record in automotive sales, are motivated by success, customer satisfaction and earning potential, we'd love to hear from you. The Opportunity As an Alpine Atelier Consultant, you will play a key role in driving vehicle sales and delivering an exceptional customer experience. Alpine customers are not simply purchasing a vehicle; they are buying into a brand, a heritage and a driving philosophy. Many arrive with a genuine passion for driving, performance engineering and motorsport. Success in this role comes from understanding those motivations, building genuine customer trust and creating an experience that customers remember long after delivery day. The role combines commercial excellence, customer relationship management and brand representation, requiring the ability to build long-term relationships whilst delivering outstanding business results. You will be responsible for selling Alpine vehicles and associated products and services, including finance, insurance, warranties, service plans and accessories, whilst providing a first-class customer experience from initial enquiry through to handover and beyond. Success in this role is built on your ability to maximise every sales opportunity, generate repeat business and develop lasting customer relationships. Key Responsibilities Achieve vehicle sales and profitability targets Promote and sell finance, extended warranties, service plans, insurance products and accessories Generate new business opportunities through networking, referrals, events and proactive customer engagement Convert enquiries into appointments, test drives and vehicle orders Maximise every sales opportunity whilst maintaining an exceptional customer experience Maintain a strong sales pipeline and proactively manage follow-up activity Work closely with Marketing to maximise lead conversion and vehicle sales Identify opportunities for repeat business and customer referrals Represent Alpine professionally at all times Support events, vehicle launches and marketing activities Develop relationships within the local business and local community Effectively manage diary, appointments and sales activity Ensure compliance with FCA and GDPR requirements Attend manufacturer and company training programmes Maintain high standards of presentation and professionalism What We're Looking For Proven track record in automotive sales Strong commercial awareness and target-driven mindset Excellent communication, negotiation and relationship-building skills Ability to generate and convert sales opportunities Strong organisational and time management skills Self-motivated, resilient and ambitious Full UK Driving Licence The successful candidate is likely to demonstrate: Strong customer relationship management skills Excellent sales process discipline Effective lead management and follow-up capability A passion for automotive products and customer experience A strong track record in finance, insurance, warranty, servicing and accessory sales The ability to consistently deliver exceptional customer satisfaction alongside strong commercial results Hours of Work This role is based on a 40-hour working week . The working pattern is: Four weekdays: 9:15am 6:00pm Saturday: 9:30am 5:00pm One scheduled weekday off each week Sundays closed 30-minute unpaid break each working day Flexibility may occasionally be required to support customer appointments, events, vehicle launches and the effective operation of Alpine Atelier Park Lane. What We Offer Basic salary of £34,000 per annum OTE of £68,000 per annum Uncapped earning potential Access to a salary sacrifice, tax-efficient new car scheme (ECOS) Family new car scheme 33 days' annual leave including Bank Holidays, increasing with service Pension scheme including permanent health insurance and death-in-service benefit Enhanced maternity and paternity policies Share Incentive Scheme Staff discounts on vehicles, servicing, parts and accessories Cycle-to-Work scheme including e-bikes Discounted gym membership Ready to Apply? If you're ready to take the next step in your automotive sales career and represent one of the industry's most exciting performance brands, we'd love to hear from you. Apply today via our online careers portal. Due to the anticipated level of interest, only shortlisted candidates will be contacted regarding the next stage of the recruitment process.
Renault Retail Group UK Ltd Mangotsfield, Gloucestershire
Jul 27, 2026
Full time
Renault Bristol East is looking for a Car Sales Executive to join our busy dealership on Station Road, Kingswood (BS15). No previous experience required we offer full training! Why join us A basic salary of £23,000 pa OTE £45,000 pa uncapped (our top performers earn significantly more!) A demonstrator car from day one and a company car after 1 month s service 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) Pension scheme with life assurance cover Share Incentive Scheme Brand new car on our Loan Plan Car scheme Staff discounts on vehicles, parts, servicing, and accessories Free Mortgage and pension advice seminars Cycle?to?Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Opportunities to progress your career and excellent Manufacturer training What you ll bring Customer service or sales experience Excellent communication and negotiation skills Ability to deliver outstanding customer service Determination to succeed and professionalism Full UK driving licence Working pattern You ll be working 45 hours per week. The working hours are Monday to Friday 8.30am-6pm, Saturday 8.30am-5.30pm. With a day off during the week and no Sunday working as we are closed on that day. You will be joining a Sales Team that prides itself on providing excellent customer care. Our large, lively showroom features used cars from the popular Renault and Dacia ranges. You will also be selling add-ons, e.g. finance, insurance, extended warranties, service plans and other add-ons, all of which enhance your own personal earnings. Interested? Apply NOW
Renault Retail Group UK Ltd Orpington, Kent
Jul 24, 2026
Full time
Accounts Assistant Renault Orpington (BR6) £30,000 pa 40 hours per week Monday to Friday, 8:30am 5:30pm We are looking for a structured and detail-focused Accounts Assistant to join our finance team at Renault Orpington. This is an excellent opportunity to join a well-supported environment with strong access to experienced finance professionals and clear processes in place. The role is ideally suited to someone who enjoys working accurately within established systems and contributing to the smooth running of day-to-day accounting operations. What you ll do Post daily BACS receipts and payments accurately to the ledger Allocate customer remittances and follow up on any outstanding balances Process purchase ledger and sales ledger transactions Assist with reconciliation of credit and vehicle accounts Raise and process invoices, credit notes, and general journals Support daily banking processes and liaise with banking platforms/accounts Monitor and resolve returned or failed payments Ensure accurate and timely processing of authorised documents Assist with month-end and year-end processes as directed Maintain accurate filing systems and financial records Liaise with internal departments and respond to finance queries professionally Provide support to other accounts colleagues and wider teams when required What we re looking for Essential: Current experience in an Accounts Assistant, Accounts Payable / Accounts Receivable, Bookkeeper, or Purchase Ledger role Strong attention to detail and ability to maintain accuracy in high-volume data entry Confident and professional communication skills Good organisational skills and ability to follow structured processes Intermediate Microsoft Excel skills Experience using finance or accounting systems (e.g. Sage, SAP or similar) Desirable: AAT qualification (or working towards) Experience within a motor trade or dealership environment Familiarity with dealership accounting systems such as ADP Autoline (Kerridge), CDK, Keyloop Drive, Pinnacle, DealerTrack, Reynolds & Reynolds, or similar Systems note: CDK / ADP Autoline Kerridge / Keyloop Drive experience is desirable. Full training will be provided to candidates who have worked with similar systems before. Working Environment This is a fully office-based role at our Orpington site, with strong day-to-day access to experienced finance colleagues and management support. Hours & Pay £30,000 pa Monday to Friday, 8:30am 5:30pm (1 hour lunch) - 40 hours per week Company Benefits 33 days annual leave including Bank Holidays (option to buy or sell additional days) Pension scheme with life assurance A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on this car scheme Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Access to our company loan car scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e?bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to apply Apply with your CV today to be considered for this opportunity. Raja Mallik from the Recruitment Team will contact shortlisted candidates.
Renault Retail Group UK Ltd Townfield, County Durham
Jul 09, 2026
Full time
Vehicle Technician / MOT Tester No Weekends! Renault Van Centre Hayes - UB3 £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 42.5 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our workshop at Renault Van Centre Hayes, located on the Silverdale Industrial Estate, opposite the Royal Mail depot. You ll be working in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Technician who takes pride in high?quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 42.5 hours per week Monday to Friday, 8am 5pm with a 30?minute lunch break Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.
Renault Retail Group UK Ltd
Oct 07, 2025
Full time
Location: Bolton BL3 2NU Salary: £15,288 pa + bonus Hours: Part-time, 3 days per week (flexible days), 9am 5pm At Renault Retail Group, we re solution-driven committed to delivering value for our customers and our company by striving for excellence in every detail. We are proud of our history, and we leverage it to strengthen our global competitiveness. We act with respect and inclusiveness, empowering every individual, taking ownership of our decisions, and building collaborative partnerships that design mobility solutions for the future. We are now seeking an experienced Warranty Controller to join our Aftersales team at our Bolton dealership. About the Role In this position, you will play a vital part in safeguarding profitability by ensuring accurate, timely and maximised recovery of warranty claims. Your responsibilities will include: Submitting claims using technicians reports in line with manufacturer guidelines Negotiating with warranty providers and manufacturers to secure rightful reimbursements Preparing invoices for internal preparation work, job card management, filing and other admin duties Following up outstanding warranty invoices to drive recovery rates Maintaining accurate records via our Dealer Management System (DMS) and MS Excel Promoting best practice across our regional network to ensure optimal claim success You ll collaborate closely with Service Advisors, Technicians, the Parts Manager, Accounts, and the Head of Business; so teamwork and clear communication are key. About You We re looking for someone who can combine technical knowledge with customer-first service and strong negotiation skills. To succeed in this role, you should have: A proven track record as a Warranty Controller or Senior Service Advisor Confidence in handling warranty disputes with professionalism and fairness Excellent communication skills (face-to-face, phone, email, live chat) Experience with warranty systems and dealer management systems (Kerridge, ADP Autoline, CDK Drive, or similar) Competence with Microsoft Office, particularly Excel, Word, Outlook, and Teams The ability to handle sensitive cases with discretion and accuracy A self-motivated and organised approach, with the ability to prioritise effectively Experience with volume, LCV, or prestige brands will all be considered. Why Join Us? We believe in empowering people and promoting collaboration to drive our business forward. When you join Renault Retail Group, you can expect: 25 days annual leave (pro-rata) Pension scheme Manufacturer training Clear career development opportunities across our network Working Hours This role is part-time 21 hours per week, 3 days per week (flexible days), 9am 5pm with 1 hour for lunch.
Renault Retail Group UK Ltd
Sep 25, 2025
Full time
Vehicle Progressor Automotive Retail Dealership Enfield, EN1 £25,000 pa + bonus 5-day week, 40 hours Renault Enfield is looking for a Vehicle Progressor. This will be a customer service, progress-chasing and problem-solving role working alongside with our Car Sales teams and based at our showroom in Enfield, EN1 As a Vehicle Progressor you will be carrying out varied and interesting dealership-based duties such as driving, vehicle logistics administration and vehicle preparation, all of which help with the efficiency of the Sales Department. You will be checking the condition of new vehicles as they arrive on the transporter, recording damage or missing parts, arranging preparation and valeting/cleaning of vehicles ready for handover, ensuring all vehicles are parked safely and in retrievable locations, carrying out handover exchanges of returned Company cars and associated admin, and taking payment for any damages on returned vehicles. You'll assist the sales team in display standards in the showroom and our outdoor forecourt display. Your daily interactions will be between customers, members of the sales team, valeting staff and the service department who carry out pre-delivery checks on sold vehicles. This means you will be responsible for customer & stock vehicles, car keys, appropriate & safe vehicle parking, and reporting defect or shortfalls in items/equipment or anything that may be considered infringing on heath and safety. You must hold a full and clean UK Driver s licence, with no more than 6 points, held for at least one year for insurance purposes, to be considered for this role. Hours of work 5 days per week on rota One regular weekday off per week on weeks where Saturday work is on the rota 8:30am to 5.30pm weekday In return, this job offers a basic salary of £25,000 per annum. Additional benefits include 25 days annual leave, pension scheme, subsidised car option after 3 months service (loan plan scheme), share options, gym membership discount, cycle-to-work scheme, discounts on company products and services, and superb career opportunities Group-wide. Hit Apply to be considered for this vacancy. Please also include your CV when prompted.