Family Support Manager £29,000 + Company Car and benefits (including 25 days annual leave and pension) London & South East About the role: This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our London & South East Care Team. Reporting to the Head of Care out of our London base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues. Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support. A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential. A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style. Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent). What we offer: We have a range of fantastic benefits that we offer our employees, including: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth If you d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack. As part of our learning and development Anne Harris skills development programme , we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation. Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play. The programme aims to provide a building block for you to individually tailor your own learning and development needs. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application. Interviews will take place at our London & South East care team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. There will be a requirement for flexible working and a full current driver s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Mar 17, 2026
Full time
Family Support Manager £29,000 + Company Car and benefits (including 25 days annual leave and pension) London & South East About the role: This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Family Support Manager to deliver a high-quality family support service as part of our London & South East Care Team. Reporting to the Head of Care out of our London base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues. Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact of family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support. A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks form conception to completion and understand that quickly connecting with people is essential. A persuasive, inclusive approach to achieving goals quickly and correctly - with a warm and friendly working style. Strong networking skills and confident use of MS Office - educated to A-Level with a recognised childcare and management qualification (NVQ4 or equivalent). What we offer: We have a range of fantastic benefits that we offer our employees, including: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth If you d like to find out more about these benefits and working with us, more information can also be found in our Candidate Pack. As part of our learning and development Anne Harris skills development programme , we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation. Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play. The programme aims to provide a building block for you to individually tailor your own learning and development needs. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please complete an application form by visiting our website and applying online. Please disclose on your application form if you have used AI for any part of your job application. Interviews will take place at our London & South East care team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. There will be a requirement for flexible working and a full current driver s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Kentown Family Support Worker £24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave. To Cover East Lancashire Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team. Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We have a range of fantastic benefits that we offer our employees, this includes. Flexible working hours to balance home and working life 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth We have a range of fantastic benefits that we offer our employees. If you d like to find out more about these benefits and working with us, please visit our website. We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Mar 17, 2026
Full time
Kentown Family Support Worker £24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave. To Cover East Lancashire Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team. Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator , you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families aware that being responsive to others needs and concerns, is essential. What we offer: We have a range of fantastic benefits that we offer our employees, this includes. Flexible working hours to balance home and working life 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth We have a range of fantastic benefits that we offer our employees. If you d like to find out more about these benefits and working with us, please visit our website. We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months , including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Neo-Natal Support Worker £24,000 pa + Company Car and benefits (including 25 days annual leave and pension) This role covers the South West of London, including Chelsea & Westminster catchment area. Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families. Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care. A warm, inclusive approach to achieving goals quickly and correctly Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth As part of our learning and development Anne Harris skills development programme , we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation. Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training. The programme aims to provide a building block for you to individually tailor your own learning and development needs. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please visit our website and apply online. Please disclose on your application form if you have used AI for any part of your job application. Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. There will be a requirement for flexible working and a full current driver s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Mar 16, 2026
Full time
Neo-Natal Support Worker £24,000 pa + Company Car and benefits (including 25 days annual leave and pension) This role covers the South West of London, including Chelsea & Westminster catchment area. Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families. Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care. A warm, inclusive approach to achieving goals quickly and correctly Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth As part of our learning and development Anne Harris skills development programme , we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation. Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training. The programme aims to provide a building block for you to individually tailor your own learning and development needs. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please visit our website and apply online. Please disclose on your application form if you have used AI for any part of your job application. Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. There will be a requirement for flexible working and a full current driver s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Family Support Worker £24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension) South West Care Team - Gloucestershire and Swindon area Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. This post will cover the South West of England, with this position focusing on the Gloucestershire and Swindon area. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care A warm, inclusive approach to achieving goals quickly and correctly Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth If you d like to find out more about these benefits and working with us, please visit our website. As part of our learning and development Anne Harris skills development programme , we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation . Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play. The programme aims to provide a building block for you to individually tailor your own learning and development needs . About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please visit our website via the link and complete an application form. Please disclose on your application form if you have used AI for any part of your job application. Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Mar 10, 2026
Full time
Family Support Worker £24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension) South West Care Team - Gloucestershire and Swindon area Rainbow Trust Children s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team. Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. This post will cover the South West of England, with this position focusing on the Gloucestershire and Swindon area. What we re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care A warm, inclusive approach to achieving goals quickly and correctly Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people and their families aware that being responsive to others needs and concerns, is essential. What we offer: We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth If you d like to find out more about these benefits and working with us, please visit our website. As part of our learning and development Anne Harris skills development programme , we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation . Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play. The programme aims to provide a building block for you to individually tailor your own learning and development needs . About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please visit our website via the link and complete an application form. Please disclose on your application form if you have used AI for any part of your job application. Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. There will be a requirement for flexible working and a full current driver s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
