Key Responsibilities: Main point of contact for clients on a day-to-day basis Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of services and introduce incentive schemes to encourage the team to distribute potential sales leads. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the team and all sites to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline.
May 01, 2026
Full time
Key Responsibilities: Main point of contact for clients on a day-to-day basis Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of services and introduce incentive schemes to encourage the team to distribute potential sales leads. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the team and all sites to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline.
AV Service Engineer Salary: £30,000 - £45,000 (depending on experience) Location: London (on-site) Contract: Permanent, Full-Time About the Role We are looking for an AV Service Engineer to join our London-based team, supporting corporate meeting rooms, event spaces and collaboration technology. This role is ideal for someone with 2-4 years' hands-on AV experience who is comfortable with break/fix support , fault finding and day-to-day service delivery, but who is not yet operating at a senior or lead level . You will work on-site in London locations. This is a city-based role and no company car is provided . Key Responsibilities Provide day-to-day AV break/fix support across meeting rooms, boardrooms and event spaces Diagnose and resolve faults with audio, video and control systems Support video conferencing platforms such as Microsoft Teams and Zoom Carry out basic AV installations, moves and changes Perform routine room health checks and preventative maintenance Log, track and escalate incidents as required Provide professional on-site support to end users and stakeholders Assist with live meetings and events where required Required Experience & Skills Around 2+ years' experience in an AV support or service engineer role Hands-on experience with AV fault finding and break/fix support Good working knowledge of meeting room AV systems (audio, displays, cameras, control panels) Experience supporting video conferencing and collaboration technology Comfortable working in a corporate or professional environment Good communication skills and a customer-focused approach Able to work independently and as part of a team Desirable (but not essential) Experience supporting Microsoft Teams Rooms Exposure to corporate events or live meeting support Basic knowledge of networked AV systems What's on Offer Salary between £30,000 and £45,000 , depending on experience London-based role with stable, ongoing work Opportunity to develop skills in enterprise AV environments Supportive team environment with progression opportunities
May 01, 2026
Full time
AV Service Engineer Salary: £30,000 - £45,000 (depending on experience) Location: London (on-site) Contract: Permanent, Full-Time About the Role We are looking for an AV Service Engineer to join our London-based team, supporting corporate meeting rooms, event spaces and collaboration technology. This role is ideal for someone with 2-4 years' hands-on AV experience who is comfortable with break/fix support , fault finding and day-to-day service delivery, but who is not yet operating at a senior or lead level . You will work on-site in London locations. This is a city-based role and no company car is provided . Key Responsibilities Provide day-to-day AV break/fix support across meeting rooms, boardrooms and event spaces Diagnose and resolve faults with audio, video and control systems Support video conferencing platforms such as Microsoft Teams and Zoom Carry out basic AV installations, moves and changes Perform routine room health checks and preventative maintenance Log, track and escalate incidents as required Provide professional on-site support to end users and stakeholders Assist with live meetings and events where required Required Experience & Skills Around 2+ years' experience in an AV support or service engineer role Hands-on experience with AV fault finding and break/fix support Good working knowledge of meeting room AV systems (audio, displays, cameras, control panels) Experience supporting video conferencing and collaboration technology Comfortable working in a corporate or professional environment Good communication skills and a customer-focused approach Able to work independently and as part of a team Desirable (but not essential) Experience supporting Microsoft Teams Rooms Exposure to corporate events or live meeting support Basic knowledge of networked AV systems What's on Offer Salary between £30,000 and £45,000 , depending on experience London-based role with stable, ongoing work Opportunity to develop skills in enterprise AV environments Supportive team environment with progression opportunities
AV Engineer Location: North West (Regional & UK Travel) Role Type: Permanent, Full-Time Salary: Competitive, based on experience Benefits: Company van, tools, training, paid expenses About the Role We are a specialist Audio-Visual integrator delivering bespoke, high-quality AV solutions across the UK. Due to continued growth, we are looking for an experienced AV Engineer to join our installation and service engineering team. As an AV Engineer, you will play a key role in delivering technically excellent, right-first-time solutions for our customers. This is a field-based role , primarily covering the wider North West , with regular UK travel as projects require. A fully equipped company van is provided to support you in the role. The Role You will work closely with our Engineering Management team, Chief Engineer and Project Managers , bringing a smart, commercial mindset to every project - ensuring work is delivered on time, within budget, and to the highest technical standards . The role involves travel across your region and wider UK projects, with overnight stays typically between 1-4 nights per week , depending on project requirements. All travel and accommodation expenses are fully covered. In return, you'll enjoy autonomy, variety, and the opportunity to make a real impact on technically interesting and meaningful AV projects. What You'll Do Deliver high-quality AV installations from 1st fix through to commissioning Lead and support on-site installation teams delivering bespoke AV solutions Oversee off-site prefabrication and on-site system builds Troubleshoot complex technical issues and provide expert-level support Ensure all work complies with industry standards and health & safety requirements Develop and improve engineering best practices, processes and documentation Mentor junior engineers and support their technical development Stay up to date with emerging AV technologies and contribute to technical roadmaps Act as a subject-matter expert in one or more core AV technologies Deliver outstanding customer service with a right-first-time engineering mindset What You'll Bring Extensive experience in the Audio-Visual industry , with a strong background in AV systems installation and integration Proven hands-on experience delivering projects end-to-end Strong technical knowledge of: Video distribution AV networking Audio processing Projection and display systems Excellent organisational and time-management skills Willingness to travel UK-wide, including overnight stays Degree or equivalent qualification in Engineering, AV Technology or a related field - desirable Industry certifications such as CTS, CTS-I or CTS-D Experience using AutoCAD or similar AV design tools
May 01, 2026
Full time
AV Engineer Location: North West (Regional & UK Travel) Role Type: Permanent, Full-Time Salary: Competitive, based on experience Benefits: Company van, tools, training, paid expenses About the Role We are a specialist Audio-Visual integrator delivering bespoke, high-quality AV solutions across the UK. Due to continued growth, we are looking for an experienced AV Engineer to join our installation and service engineering team. As an AV Engineer, you will play a key role in delivering technically excellent, right-first-time solutions for our customers. This is a field-based role , primarily covering the wider North West , with regular UK travel as projects require. A fully equipped company van is provided to support you in the role. The Role You will work closely with our Engineering Management team, Chief Engineer and Project Managers , bringing a smart, commercial mindset to every project - ensuring work is delivered on time, within budget, and to the highest technical standards . The role involves travel across your region and wider UK projects, with overnight stays typically between 1-4 nights per week , depending on project requirements. All travel and accommodation expenses are fully covered. In return, you'll enjoy autonomy, variety, and the opportunity to make a real impact on technically interesting and meaningful AV projects. What You'll Do Deliver high-quality AV installations from 1st fix through to commissioning Lead and support on-site installation teams delivering bespoke AV solutions Oversee off-site prefabrication and on-site system builds Troubleshoot complex technical issues and provide expert-level support Ensure all work complies with industry standards and health & safety requirements Develop and improve engineering best practices, processes and documentation Mentor junior engineers and support their technical development Stay up to date with emerging AV technologies and contribute to technical roadmaps Act as a subject-matter expert in one or more core AV technologies Deliver outstanding customer service with a right-first-time engineering mindset What You'll Bring Extensive experience in the Audio-Visual industry , with a strong background in AV systems installation and integration Proven hands-on experience delivering projects end-to-end Strong technical knowledge of: Video distribution AV networking Audio processing Projection and display systems Excellent organisational and time-management skills Willingness to travel UK-wide, including overnight stays Degree or equivalent qualification in Engineering, AV Technology or a related field - desirable Industry certifications such as CTS, CTS-I or CTS-D Experience using AutoCAD or similar AV design tools
We are a trusted production partner for leading venues, agencies, and studios across London and the UK. We specialise in high-end lighting and technical production for live events, installations, and brand activations. We are known for our professionalism, innovation, and commitment to excellence. Skills & Experience Required: Proven track record in AV production management within live events or related sectors. Excellent organisational and problem-solving skills, with the ability to work under pressure and to tight deadlines. Experience in managing multiple demanding projects simultaneously. Strong understanding of health and safety practices and relevant regulations. Flexibility to work evenings, weekends, and extended hours when required. Initiative-driven and a team player who thrives in collaborative environments. Technical Skills Required: Strong technical knowledge of audio-visual equipment, including LED screens (Unilumen and Dicolor), video processing, audio, lighting, rigging, and staging. Advanced proficiency with Resolume Arena and Resolume Avenue , NovaStar SmartLCT , and NovaStar COEX control systems. Strong proficiency in Microsoft PowerPoint and Keynote. Extensive experience configuring LED display systems and projection setups, including multi-screen, blended configurations and projection mapping. Deep knowledge of Roland Corporation vision mixers and media servers . In-depth understanding of video, processing, and playback system integration for bespoke event solutions. Desirable Skills: Ability to draft CAD files. Knowledge of Vectorworks and Nomad point-cloud scanning application . Familiarity with rental and crewing software such as CurrentRMS or Teamtrack . Clean driving license. What We Offer: A collaborative and supportive team culture within a growing company. Ongoing training and opportunities for professional development. Hands-on experience with a wide range of industry-standard AV and lighting equipment. Clear progression pathways and opportunities to grow within the team. If you are passionate about audio-visual production and looking to take the next step in your career, we'd love to hear from you!
Apr 30, 2026
Full time
We are a trusted production partner for leading venues, agencies, and studios across London and the UK. We specialise in high-end lighting and technical production for live events, installations, and brand activations. We are known for our professionalism, innovation, and commitment to excellence. Skills & Experience Required: Proven track record in AV production management within live events or related sectors. Excellent organisational and problem-solving skills, with the ability to work under pressure and to tight deadlines. Experience in managing multiple demanding projects simultaneously. Strong understanding of health and safety practices and relevant regulations. Flexibility to work evenings, weekends, and extended hours when required. Initiative-driven and a team player who thrives in collaborative environments. Technical Skills Required: Strong technical knowledge of audio-visual equipment, including LED screens (Unilumen and Dicolor), video processing, audio, lighting, rigging, and staging. Advanced proficiency with Resolume Arena and Resolume Avenue , NovaStar SmartLCT , and NovaStar COEX control systems. Strong proficiency in Microsoft PowerPoint and Keynote. Extensive experience configuring LED display systems and projection setups, including multi-screen, blended configurations and projection mapping. Deep knowledge of Roland Corporation vision mixers and media servers . In-depth understanding of video, processing, and playback system integration for bespoke event solutions. Desirable Skills: Ability to draft CAD files. Knowledge of Vectorworks and Nomad point-cloud scanning application . Familiarity with rental and crewing software such as CurrentRMS or Teamtrack . Clean driving license. What We Offer: A collaborative and supportive team culture within a growing company. Ongoing training and opportunities for professional development. Hands-on experience with a wide range of industry-standard AV and lighting equipment. Clear progression pathways and opportunities to grow within the team. If you are passionate about audio-visual production and looking to take the next step in your career, we'd love to hear from you!
Service Engineer Team Leader Location: Surrey/London Salary: Up to 55,000 + Car Allowance + Benefits I'm working with a respected client in the engineering / technical services / manufacturing sector who are seeking a Service Engineer Team Leader to join their team. This role is a fantastic opportunity for someone with strong technical expertise and leadership skills who enjoys a mix of hands-on work and team management. The Role: Lead and support a team of service engineers across the region. Oversee service delivery, ensuring all work meets high standards of safety, quality, and efficiency. Provide technical guidance and act as the escalation point for complex service issues. Drive performance, training, and development of the team. Manage schedules, workloads, and ensure customer commitments are met. About You: Previous experience as a Service Engineer with team leadership or supervisory responsibilities. Strong technical knowledge within crestron, extron, microsoft teams and qsys. Excellent problem-solving and organisational skills. Confident communicator with the ability to motivate and support others. Full UK driving licence required. What's On Offer: Salary up to 55,000. Company car allowance. Comprehensive benefits package. The chance to join a supportive, forward-thinking organisation with real career development opportunities.
Oct 07, 2025
Full time
Service Engineer Team Leader Location: Surrey/London Salary: Up to 55,000 + Car Allowance + Benefits I'm working with a respected client in the engineering / technical services / manufacturing sector who are seeking a Service Engineer Team Leader to join their team. This role is a fantastic opportunity for someone with strong technical expertise and leadership skills who enjoys a mix of hands-on work and team management. The Role: Lead and support a team of service engineers across the region. Oversee service delivery, ensuring all work meets high standards of safety, quality, and efficiency. Provide technical guidance and act as the escalation point for complex service issues. Drive performance, training, and development of the team. Manage schedules, workloads, and ensure customer commitments are met. About You: Previous experience as a Service Engineer with team leadership or supervisory responsibilities. Strong technical knowledge within crestron, extron, microsoft teams and qsys. Excellent problem-solving and organisational skills. Confident communicator with the ability to motivate and support others. Full UK driving licence required. What's On Offer: Salary up to 55,000. Company car allowance. Comprehensive benefits package. The chance to join a supportive, forward-thinking organisation with real career development opportunities.
