SKILLFRAME

Reception & Clinic Coordinator (Funding & Administration) Location: Hersham Working Days: Wednesday, Thursday, Friday & Saturday 8:30am - 6:30pm Salary: £23,000 - £27,000 per annum (depending on experience) Join a Friendly, Professional Clinical Team Are you an organised, people-focused administrator who enjoys variety and thrives in a busy environment? Our client is looking for a Reception & Clinic Coordinator to become the welcoming face of a growing practice. This is a varied role combining front-of-house reception, clinic administration, appointment coordination and funding management, ensuring the smooth day-to-day running of the clinic while delivering an exceptional client experience. Working closely with the Clinical Director, Practice Manager and Finance Manager, you'll play a key role in supporting both clients and clinicians. What You'll Be Doing Front Desk & Client Care Welcome clients and visitors with a warm, professional approach. Answer telephone calls, emails and general enquiries. Deliver outstanding customer service, resolving queries wherever possible with a personal phone call before following up by email. Manage incoming and outgoing post and deliveries. Maintain a tidy, welcoming and professional reception area. Scheduling & Client Coordination Book, amend and coordinate client appointments. Liaise with therapists to schedule both clinical and non-clinical sessions. Proactively convert new enquiries into booked assessments. Send welcome packs, forms and new client documentation. Create and maintain accurate client records, ensuring all consent forms are completed. Funding Coordination Prepare funding quotations. Submit funding applications and obtain authorisations. Monitor funding allocations and maintain accurate financial records. Administration & Data Management Process and monitor therapists' timesheets, highlighting any discrepancies. Ensure accurate and timely data entry across clinic systems. Support the Practice Manager with a variety of administrative tasks. Financial Administration Process client payments. Issue receipts and maintain accurate payment records. Our Client Is Looking For Someone Who Has: Previous experience within a clinical, healthcare or busy administrative environment Excellent organisational and communication skills A calm, proactive approach with the ability to prioritise and problem-solve under pressure Outstanding customer service and relationship-building skills High levels of computer literacy, including spreadsheets, databases and document management Strong attention to detail and excellent administrative accuracy The ability to multitask in a fast-paced environment with frequent interruptions Excellent negotiation, conflict resolution and problem-solving skills A commitment to safeguarding, equality, inclusion and neurodiverse-affirming practice Desirable Experience Healthcare or clinical administration Knowledge of client onboarding and healthcare documentation Experience managing funding arrangements Understanding of safeguarding procedures and confidentiality standards What's On Offer A varied and rewarding role where no two days are the same Supportive and collaborative clinical team Opportunity to make a real difference to clients and families Modern, welcoming working environment Please Note Offers of employment will be subject to: Satisfactory employment references A successful DBS check

CUSTOMER-FOCUSED ALL-ROUNDER WANTED Join an Amazing Team in Hampton / Twickenham Hours: 6:00am - 2:00pm 5 days per week (Saturday work may be required) A car and full driving licence are essential due to the location and early start times. Love People? Love Being Busy? Our Client Wants to Meet You! Our client is looking for someone awesome to become part of their friendly, hardworking team in the Hampton/Twickenham area. No flower experience? Perfect! In fact, we'd rather you came with the right attitude than a background in floristry. Flowers can be taught. Enthusiasm, reliability and a great work ethic can't. What We're Looking For Someone who simply: Turns up. Works hard. Takes pride in what they do. Loves helping customers. Enjoys being part of a supportive team. If you're organised, positive, proactive and don't mind getting your day started before most people have had their first coffee , you'll fit right in! What You'll Be Doing Every day is different, but you'll be involved in: Delivering outstanding customer service by phone, email and face-to-face. Helping with stock control and stock takes. Keeping everything organised with excellent administration skills. Assisting with physical/manual tasks in their busy wholesale environment. Supporting your colleagues to keep everything running smoothly. What You'll Get A genuinely welcoming and supportive team. Beautiful products to work with every day. A varied role where no two days are the same. The opportunity to make a real difference to customers who rely on us every day. Does this sound like you? If you're dependable, energetic, customer-focused and ready to become part of a fantastic team APPLY NOW! Our client would love you to get in touch with us!

Vehicle Maintenance Technicians Location: Feltham area Various Hours Available: Morning shift - 5am-1.30pm, Afternoon shift - 1.30pm to 10pm Day shift - 8am-5pm Salary: up to £52,499 base salary and OTE £58,499 (dependant on Level of tech certification) About the Role Our client is seeking a skilled and motivated Main Dealer Vehicle Maintenance Technician to join their dynamic team in their state of the art workshop. You will be responsible for maintaining, diagnosing, and repairing a wide range of models to the highest standards. This is an excellent opportunity for a technician who is passionate about automotive excellence and delivering outstanding service. Key Responsibilities Perform routine servicing, maintenance, and repairs on branded vehicles Diagnose mechanical and electrical faults using advanced diagnostic equipment Ensure all work is completed efficiently and in line with manufacturer standards Carry out vehicle health checks and report any additional work required Maintain accurate records of all work undertaken Adhere to health and safety regulations at all times Keep up to date with the latest technical training and manufacturer updates Requirements Proven experience as an automotive technician or mechanic Experience working within a main dealer Relevant qualifications (e.g. NVQ Level 3 in Vehicle Maintenance or equivalent) Strong diagnostic and problem-solving skills Ability to work independently and as part of a team Full UK driving licence Desirable Skills Experience with hybrid and electric vehicle systems Manufacturer training or certifications MOT Tester certification What They Offer Competitive salary and performance-based bonuses Ongoing manufacturer training and career development Modern workshop facilities and equipment Competitive salary with uncapped performance bonus A genuine one-team culture where everyone feels supported and valued Branded uniform provided for all seasons Your own personal workspace and dedicated toolbox Ongoing manufacturer training and clear career progression pathways Modern facilities and a supportive, professional working environment

Practice Administrator & Secretary Location: Twickenham Hours: Full-time, permanent, Monday to Friday, 9.00am to 5.30pm. Salary: Competitive Additional: A three-month probationary period applies. References will be required. The Role An exciting opportunity has arisen for a Practice Administrator & Secretary to join our clients friendly and professional team within a busy firm of Chartered Accountants and Auditors. This is a varied and interesting role, providing administrative and secretarial support to the Directors and wider team. The successful candidate will be an organised, professional, and proactive individual who enjoys working in a small practice environment where they can build strong working relationships with colleagues and clients. The role is ideal for someone with previous secretarial or administrative experience who enjoys variety, takes pride in delivering a high standard of service, and is comfortable managing competing priorities in a professional environment. Key Responsibilities Reception & Client Support: Acting as the first point of contact for visitors, clients, telephone calls, and emails. Providing a professional and welcoming front-of-house service, with a smile. Greeting clients and ensuring meeting room is prepared. Managing incoming post, outgoing correspondence, and recorded deliveries. Liaising professionally with clients and suppliers. Secretarial & Administrative Support: Providing secretarial support to the Director and team. Preparing letters, documents, and general correspondence with a high typing speed. Diary management and arranging meetings using Outlook. Taking meeting notes/minutes when required. Maintaining accurate electronic and paper filing systems. Scanning, filing, and organising client documentation. Updating internal records, databases, and administrative systems. Setting up and maintaining spreadsheets and databases. Supporting the smooth day-to-day running of the office. Maintenance of office equipment and general office upkeep and tidiness. Secretarial cover and working with other Secretaries/Admin staff and Office Manager to achieve goals. Client Administration: Assisting with the administration of limited company client affairs. Maintaining client records and ensuring information is accurately updated in real time. Assisting with the receipt and organisation of client records and documentation in real time. Supporting administrative requirements relating to Companies House and HM Revenue & Customs in real time. About You Our client is looking for someone who: Has previous experience in a secretarial or administrative role (ideally within a professional services environment). Has excellent written and verbal communication skills. Has a professional and friendly telephone and front-of-house manner. Is highly organised with strong attention to detail. Can prioritise workloads and manage multiple tasks effectively. Is confident working independently while also contributing positively to a small team. Has excellent IT skills, including Microsoft Word, Excel, Outlook, and databases. Is numerate and comfortable working with spreadsheets and systems. Understands the importance of confidentiality, data protection, and handling sensitive information. Is reliable, punctual, trustworthy, and professional. Possess a strong work ethic and enjoy working to tight deadlines using own initiative with the ability to work on your own. A professional attitude with the ability to adapt to different situations, being calm under pressure. To be flexible and open to change. Work well with others, excellent team player. Experience of managing a high volume of work, providing full secretarial support to the team. Professional appearance. An awareness of the importance of risk management and compliance. Experience & Qualifications Minimum of 3 years' experience in a secretarial / administrative role and demanding services environment, with 5 years plus experience preferred. Experience within accountancy, finance, legal, or another professional services environment would be advantageous/preferable. Educated to GCSE level (or equivalent) minimum, with grades A-C to include English and Maths, strong IT / written and verbal communication skills at all levels, with an aptitude towards spreadsheets, databases and word processing (Microsoft office). Further qualifications or relevant professional experience would be advantageous. Working Environment You will be joining a small, friendly practice where you will work closely with the Director, and wider administration team. The role offers variety, responsibility, and the opportunity to become a valued member of the team. Telephone support is shared within the administration team, providing a collaborative working environment.

Administrator/Sales Admin Support Location: Sunbury Hours: Full Time, office based Salary; £P.A. Our client is a very well established and friendly business and they are looking to recruit some who will be responsible for the following duties: Order processing Dealing with surveys Raising relevant orders with suppliers Client contact which will involve confirming and discussing orders via the phone and email Supplier contact, which is mostly electronic, with some phone work Team contact, dealing with internal and external team General business and admin support, including booking in scheduled works, and receiving enquiries and queries from clients This role will suit someone who has experience in client contact, who has worked as part of a team and who is experienced in using Microsoft applications and ideally CRM systems. You will be required to assist with taking in deliveries for warehouse at times, when required.