Job Title: 2nd Line Support Engineer Salary: £28,000 - £32,000 per annum (depending on experience) Location: Hemel Hempstead Hours: Monday to Friday, covering shifts between 8:00am - 6:00pm A rapidly expanding IT consultancy and cloud services provider is looking for a 2nd Line Support Engineer to join their growing team. This is a fantastic opportunity for a driven individual with managed services experience who is keen to broaden their technical exposure and take the next step in their career. Interested in finding out more? You'll be part of a close-knit, fast-paced team where teamwork is essential. The company promotes a positive working environment, with regular social events and a strong focus on employee development through tailored training and progression opportunities. Key responsibilities: Handling and resolving service tickets through the internal helpdesk system Communicating with clients to understand and meet their IT needs Supporting, recommending, and implementing appropriate technology solutions Ensuring the smooth day-to-day running of client IT systems Delivering support via phone, remote tools, and occasional on-site visits Assisting with project delivery from initial scoping through to completion and aftercare Skills and experience required: Experience with Microsoft Windows (7 and above) and Microsoft Office (2010 onwards) Strong knowledge of Microsoft 365 environments Familiarity with networking equipment such as switches, routers, and firewalls Previous experience working within a busy IT support/helpdesk environment Ideally 2-3 years' experience in IT support within a managed services setting Full UK driving licence and access to a vehicle Excellent communication and customer service skills Strong attention to detail with the ability to learn quickly A proactive mindset and enthusiasm for new technologies Ability to work effectively within a collaborative team Additional information: This is primarily an office-based role, with occasional travel to client sites (approximately twice per month) Ideal for someone passionate about IT and eager to gain exposure to a wide range of technologies Clear opportunities for career progression within a growing organisation Candidates with experience in roles such as IT Support Engineer, Infrastructure Engineer, IT Service Engineer, IT Support Consultant, or IT Service Consultant are also encouraged to apply. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
May 11, 2026
Full time
Job Title: 2nd Line Support Engineer Salary: £28,000 - £32,000 per annum (depending on experience) Location: Hemel Hempstead Hours: Monday to Friday, covering shifts between 8:00am - 6:00pm A rapidly expanding IT consultancy and cloud services provider is looking for a 2nd Line Support Engineer to join their growing team. This is a fantastic opportunity for a driven individual with managed services experience who is keen to broaden their technical exposure and take the next step in their career. Interested in finding out more? You'll be part of a close-knit, fast-paced team where teamwork is essential. The company promotes a positive working environment, with regular social events and a strong focus on employee development through tailored training and progression opportunities. Key responsibilities: Handling and resolving service tickets through the internal helpdesk system Communicating with clients to understand and meet their IT needs Supporting, recommending, and implementing appropriate technology solutions Ensuring the smooth day-to-day running of client IT systems Delivering support via phone, remote tools, and occasional on-site visits Assisting with project delivery from initial scoping through to completion and aftercare Skills and experience required: Experience with Microsoft Windows (7 and above) and Microsoft Office (2010 onwards) Strong knowledge of Microsoft 365 environments Familiarity with networking equipment such as switches, routers, and firewalls Previous experience working within a busy IT support/helpdesk environment Ideally 2-3 years' experience in IT support within a managed services setting Full UK driving licence and access to a vehicle Excellent communication and customer service skills Strong attention to detail with the ability to learn quickly A proactive mindset and enthusiasm for new technologies Ability to work effectively within a collaborative team Additional information: This is primarily an office-based role, with occasional travel to client sites (approximately twice per month) Ideal for someone passionate about IT and eager to gain exposure to a wide range of technologies Clear opportunities for career progression within a growing organisation Candidates with experience in roles such as IT Support Engineer, Infrastructure Engineer, IT Service Engineer, IT Support Consultant, or IT Service Consultant are also encouraged to apply. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
We are recruiting on behalf of a well-established commercial heating and building services contractor in Whyteleafe for a Scheduler/Contracts Administrator (Commercial Gas) to join their growing team. This is a key role within the business, supporting the smooth delivery of commercial gas services across a range of contracts. Location: Whyteleafe, Surrey Salary: Up to £33,000 DOE Hours: Monday Friday, 8am 5pm (overtime available) Benefits: 25 days holiday, free parking, modern working environment Key Responsibilities: Coordinate, schedule, and manage works for engineers Oversee job workflows from instruction through to completion Raise purchase orders, process invoices, and manage job costings Work with SORs (Schedule of Rates) and manage pricing variations Liaise with engineers, suppliers, and internal teams Maintain accurate job management system records Assist with compliance documentation and reporting The Ideal Candidate: Strong scheduling/admin experience from social housing, housing associations, or commercial maintenance sectors Background in repairs/maintenance contracts for housing or building services Familiarity with SORs, job costing, contract admin, or engineer coordination Excellent organisation and communication skills Commercial gas/heating/building services experience advantageous Ability to manage multiple deadlines in a busy environment Confident using Microsoft Office and job management software Why Join: Competitive salary and genuine opportunities for progression Supportive, close-knit team within a stable and expanding business Exposure to large-scale commercial contracts Interested? Apply now and we will be in touch to discuss your experience further! For your information: Interested? Please send you CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
May 11, 2026
Contractor
We are recruiting on behalf of a well-established commercial heating and building services contractor in Whyteleafe for a Scheduler/Contracts Administrator (Commercial Gas) to join their growing team. This is a key role within the business, supporting the smooth delivery of commercial gas services across a range of contracts. Location: Whyteleafe, Surrey Salary: Up to £33,000 DOE Hours: Monday Friday, 8am 5pm (overtime available) Benefits: 25 days holiday, free parking, modern working environment Key Responsibilities: Coordinate, schedule, and manage works for engineers Oversee job workflows from instruction through to completion Raise purchase orders, process invoices, and manage job costings Work with SORs (Schedule of Rates) and manage pricing variations Liaise with engineers, suppliers, and internal teams Maintain accurate job management system records Assist with compliance documentation and reporting The Ideal Candidate: Strong scheduling/admin experience from social housing, housing associations, or commercial maintenance sectors Background in repairs/maintenance contracts for housing or building services Familiarity with SORs, job costing, contract admin, or engineer coordination Excellent organisation and communication skills Commercial gas/heating/building services experience advantageous Ability to manage multiple deadlines in a busy environment Confident using Microsoft Office and job management software Why Join: Competitive salary and genuine opportunities for progression Supportive, close-knit team within a stable and expanding business Exposure to large-scale commercial contracts Interested? Apply now and we will be in touch to discuss your experience further! For your information: Interested? Please send you CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Sales Administrator (5-Month Contract) Location: Coulsdon - Office-based Salary: £27,000 £28,000 (pro rata) Hours: Monday to Thursday, 8:30am to 5:00pm, Friday, 8:30am to 3:00pm Start: ASAP We are working with a well-established and growing business within the manufacturing supplies sector who are seeking a Sales Administrator to join their team on a 5-month fixed contract. This is a fantastic opportunity to support the business during a particularly busy period, working as part of a small, friendly and collaborative team. Interested? Here s more: This is a varied position where you ll play a key role in ensuring the smooth day-to-day running of the sales office. Responsibilities will include: Handling customer enquiries, queries and requirements Raising and processing customer orders and quotations Creating supplier purchase orders Providing occasional support to the accounts function Maintaining accurate product specifications and customer price lists General office administration About You: To be successful in this role, you will be: Highly computer literate (essential) Organised, detail-oriented and able to manage multiple tasks Comfortable working in a fast-paced environment Experience with Microsoft Business Central would be highly advantageous This is a great opportunity to join a supportive team within a stable and reputable business, gaining valuable experience in a fast-moving environment. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search
May 08, 2026
Contractor
Sales Administrator (5-Month Contract) Location: Coulsdon - Office-based Salary: £27,000 £28,000 (pro rata) Hours: Monday to Thursday, 8:30am to 5:00pm, Friday, 8:30am to 3:00pm Start: ASAP We are working with a well-established and growing business within the manufacturing supplies sector who are seeking a Sales Administrator to join their team on a 5-month fixed contract. This is a fantastic opportunity to support the business during a particularly busy period, working as part of a small, friendly and collaborative team. Interested? Here s more: This is a varied position where you ll play a key role in ensuring the smooth day-to-day running of the sales office. Responsibilities will include: Handling customer enquiries, queries and requirements Raising and processing customer orders and quotations Creating supplier purchase orders Providing occasional support to the accounts function Maintaining accurate product specifications and customer price lists General office administration About You: To be successful in this role, you will be: Highly computer literate (essential) Organised, detail-oriented and able to manage multiple tasks Comfortable working in a fast-paced environment Experience with Microsoft Business Central would be highly advantageous This is a great opportunity to join a supportive team within a stable and reputable business, gaining valuable experience in a fast-moving environment. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search
Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step! Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are you looking for a supportive company where your career can truly thrive? If so, this could be the perfect opportunity for you! Salary: £35,000 - £45,000 Location: Finchley, with a flexible hybrid working option (3 days in the office) Hours: Monday - Friday, 8:30 am - 6:00 pm Interested? Here's more Our client is a highly successful MSP that prides itself on delivering exceptional IT support. They understand that IT isn't just about technology-it's about building strong relationships and being a trusted partner for their clients. As a 2nd Line Support Engineer, you'll be a key member of the team, providing high-level support to a variety of clients. Your day-to-day will include: Resolving technical issues across Microsoft business applications and operating systems Supporting and troubleshooting networks, including WAN/LAN, routers, firewalls, and security Implementing and maintaining remote access solutions: VPN, Terminal Services, and Citrix Monitoring RMM alerts and responding promptly through service tickets Maintaining accurate system documentation in ConnectWise and IT Glue Installing, configuring, and troubleshooting Microsoft Office Suite applications Configuring and testing workstation hardware, mobile devices, and peripheral devices Administering Windows Server and Microsoft 365 environments, including Active Directory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least 4-5 years in a hands-on technical support role, within an MSP environment. You'll have a broad technical skillset and the ability to confidently guide clients through complex challenges. Specifically, you should have experience with: Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies Microsoft & Server Technologies: Windows Server, Active Directory, SQL Server, Exchange, Office 365/Microsoft 365 Hardware & Backup: Server hardware (CPU/RAID/SCSI), workstations, mobile devices, data backup, and recovery Other Technologies: Meraki, Apple devices, Azure, Cloud solutions, corporate security stacks Certifications: At least one IT certification is required. Preferred certifications include MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network+, or Apple. The Ideal Candidate: Not only will you be technically strong, but also an excellent communicator. You can calmly guide clients when they're in a critical situation and can manage multiple priorities in a fast-paced environment. You understand the importance of clear communication, including providing ETAs and pre-project briefings, and can execute tasks successfully in complex IT environments. Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Oct 01, 2025
Full time
Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step! Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are you looking for a supportive company where your career can truly thrive? If so, this could be the perfect opportunity for you! Salary: £35,000 - £45,000 Location: Finchley, with a flexible hybrid working option (3 days in the office) Hours: Monday - Friday, 8:30 am - 6:00 pm Interested? Here's more Our client is a highly successful MSP that prides itself on delivering exceptional IT support. They understand that IT isn't just about technology-it's about building strong relationships and being a trusted partner for their clients. As a 2nd Line Support Engineer, you'll be a key member of the team, providing high-level support to a variety of clients. Your day-to-day will include: Resolving technical issues across Microsoft business applications and operating systems Supporting and troubleshooting networks, including WAN/LAN, routers, firewalls, and security Implementing and maintaining remote access solutions: VPN, Terminal Services, and Citrix Monitoring RMM alerts and responding promptly through service tickets Maintaining accurate system documentation in ConnectWise and IT Glue Installing, configuring, and troubleshooting Microsoft Office Suite applications Configuring and testing workstation hardware, mobile devices, and peripheral devices Administering Windows Server and Microsoft 365 environments, including Active Directory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least 4-5 years in a hands-on technical support role, within an MSP environment. You'll have a broad technical skillset and the ability to confidently guide clients through complex challenges. Specifically, you should have experience with: Networking & Security: Cisco switching, VLANs, routing, firewalls, VPNs, non-Cisco network/firewall tech, wireless technologies Microsoft & Server Technologies: Windows Server, Active Directory, SQL Server, Exchange, Office 365/Microsoft 365 Hardware & Backup: Server hardware (CPU/RAID/SCSI), workstations, mobile devices, data backup, and recovery Other Technologies: Meraki, Apple devices, Azure, Cloud solutions, corporate security stacks Certifications: At least one IT certification is required. Preferred certifications include MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network+, or Apple. The Ideal Candidate: Not only will you be technically strong, but also an excellent communicator. You can calmly guide clients when they're in a critical situation and can manage multiple priorities in a fast-paced environment. You understand the importance of clear communication, including providing ETAs and pre-project briefings, and can execute tasks successfully in complex IT environments. Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
