Operations Resources

Security Systems Field Service Engineer - CCTV Access Control Sub-contract, rolling relationship. Looking for an experienced Field Service Engineer able to fault find and service a variety of CCTV, Access Control and Door Entry Security Systems installed in blocks of flats. This role it to work on a social housing service maintenance contract that covers mostly SE and SW areas of London. Applicants for this role must be set up for contracting with own vehicle, tools etc. Day rate is £250 per day. Ideally looking for 5 days per week commitment Mon - Friday.

Data Cabling Engineer - 2-man Team, nights IPAF and ECS Looking for 2-man Data Cabling team with own tools and vehicle to undertake a project over night to install new copper and fibre data cabling into retail stores across the South of England. The role then involves replacing a network switch and configuration of the device via a remote helpdesk. Applicants for this role must be happy to work nights. The project is one store per week, starts Sunday night and runs for 3-5 days per week depending on the size of the store and complexity of cabling. Applicants need an ECS (or CSCS) card and a valid IPAF ticket. The rate is up to £600 per team per night, this is the total for a 2-man team (not per man). Must be flexible to travel. If the site is over 2-hours from home, hotels and overnight expenses are paid.

TV Aerial and Satellite Engineer - Commercial environments Looking for an experience ex-Sky Satellite Dish or UHF TV Aerial Installer / Engineer living in the Somerset / North Devon area: Taunton, Bridgwater, Exeter etc. This role is to support a number of TV Reception systems contracts, for commercial clients including: Sky Systems in Pubs, Gyms; TV reception systems (both UHF and Satellite) in Hotels and SIS TV reception equipment in betting shop and similar environments (casinos, race courses etc). They also look after AV equipment and Wi-Fi networks. Training on the commercial RF distribution and IPTV systems can be given, applicants who have worked on networked systems or have knowledge of RF, Wi-Fi networks, Data cabling etc preferred. Must have a full driver's licence, be confident driving a van and physically capable of using ladders, power tools etc. Salary on offer is £ basic + £2500 on call, plenty of overtime (average £3000+ per annum) and company van. This is a full-time permanent PAYE position with paid holidays, pension etc. and uniform, tools and expenses like fuel, parking, tools are all paid.

TV Aerial and Satellite Engineer - Commercial environments Looking for an experience ex-Sky Satellite Dish or UHF TV Aerial Installer / Engineer living to the South of London, Croydon / Redhill etc. This role is to support a number of TV Reception systems contracts, for commercial clients including: Sky Systems in Pubs, Gyms; TV reception systems (both UHF and Satellite) in Hotels and SIS TV reception equipment in betting shop and similar environments (casinos, race courses etc). They also look after AV equipment and Wi-Fi networks. Training on the commercial RF distribution and IPTV systems can be given, applicants who have worked on networked systems or have knowledge of RF, Wi-Fi networks, Data cabling etc preferred. Must have a full driver's licence, be confident driving a van and physically capable of using ladders, power tools etc. Salary on offer is £ basic + £2500 on call, plenty of overtime (average £3000+ per annum) and company van. This is a full-time permanent PAYE position with paid holidays, pension etc. and uniform, tools and expenses like fuel, parking, tools are all paid.

Installations Supervisor - Data Cabling Projects in retail stores Looking for an experienced Data Cabler to manage a team of 8-10 Engineers installing mostly data cabling and into commercial environments and retail stores. The cabling infrastructure supports various systems including: Wi-Fi, IT Services, EPOS, CCTV, Access Control and AV equipment. This role is to be an "on the tools" supervisor, advising and supporting the team who are working on multiple sites across England. Supervision of employed Engineers and subcontractors, act as first line of escalation for Engineers and customers. Health and Safety Project Delivery Commercial - manage costs and deliver within agreed timescales Compliance all works comply with standards and installation guidelines Team Leadership - mentor, train and behaviour Customers Relationships This role is mostly to cover projects in the Midlands (Birmingham) to North West (Manchester) to Yorkshire to East Midlands (Peterborough) area, so looking for applicants who live anywhere in this area. Applicants for this role must be comfortable travelling, have previously supervised installations projects and be cable of providing advice and support across: cabling, containment, patch panel, comms cab and socket installations, termination, and testing. Useful tickets include ECS / CSCS, SSSTS, IPAF etc. Salary £35- 40K basic + vehicle, 25 days holiday+ the 8 Bank holidays, and working away / overnight allowance and premiums.

Installations Supervisor - Data Cabling Projects in retail stores Looking for an experienced Data Cabler to manage a team of 8-10 Engineers installing mostly data cabling and into commercial environments and retail stores. The cabling infrastructure supports various systems including: Wi-Fi, IT Services, EPOS, CCTV, Access Control and AV equipment. This role is to be an "on the tools" supervisor, advising and supporting the team who are working on multiple sites across England. Supervision of employed Engineers and subcontractors, act as first line of escalation for Engineers and customers. Health and Safety Project Delivery Commercial - manage costs and deliver within agreed timescales Compliance all works comply with standards and installation guidelines Team Leadership - mentor, train and behaviour Customers Relationships This role is mostly to cover projects in the Midlands (Birmingham) to North West (Manchester) to Yorkshire to East Midlands (Peterborough) area, so looking for applicants who live anywhere in this area. Applicants for this role must be comfortable travelling, have previously supervised installations projects and be cable of providing advice and support across: cabling, containment, patch panel, comms cab and socket installations, termination, and testing. Useful tickets include ECS / CSCS, SSSTS, IPAF etc. Salary £35- 40K basic + vehicle, 25 days holiday+ the 8 Bank holidays, and working away / overnight allowance and premiums.

Installations Supervisor - Data Cabling Projects in retail stores Looking for an experienced Data Cabler to manage a team of 8-10 Engineers installing mostly data cabling and into commercial environments and retail stores. The cabling infrastructure supports various systems including: Wi-Fi, IT Services, EPOS, CCTV, Access Control and AV equipment. This role is to be an "on the tools" supervisor, advising and supporting the team who are working on multiple sites across England. Supervision of employed Engineers and subcontractors, act as first line of escalation for Engineers and customers. Health and Safety Project Delivery Commercial - manage costs and deliver within agreed timescales Compliance all works comply with standards and installation guidelines Team Leadership - mentor, train and behaviour Customers Relationships This role is mostly to cover projects in the Midlands (Birmingham) to North West (Manchester) to Yorkshire to East Midlands (Peterborough) area, so looking for applicants who live anywhere in this area. Applicants for this role must be comfortable travelling, have previously supervised installations projects and be cable of providing advice and support across: cabling, containment, patch panel, comms cab and socket installations, termination, and testing. Useful tickets include ECS / CSCS, SSSTS, IPAF etc. Salary £35- 40K basic + vehicle, 25 days holiday+ the 8 Bank holidays, and working away / overnight allowance and premiums.

Installations Supervisor - Data Cabling Projects in retail stores Looking for an experienced Data Cabler to manage a team of 8-10 Engineers installing mostly data cabling into commercial environments and retail stores. The cabling infrastructure supports various systems including: Wi-Fi, IT Services, EPOS, CCTV, Access Control and AV equipment. This role is to be an "on the tools" supervisor, advising and supporting the team who are working on multiple sites across England. Supervision of employed Engineers and subcontractors, act as first line of escalation for Engineers and customers. Health and Safety Project Delivery Commercial - manage costs and deliver within agreed timescales Compliance all works comply with standards and installation guidelines Team Leadership - mentor, train and behaviour Customers Relationships This role is mostly to cover projects in the Midlands (Birmingham) to North West (Manchester) to Yorkshire to East Midlands (Peterborough) area, so looking for applicants who live anywhere in this area. Applicants for this role must be comfortable travelling, have previously supervised installations projects and be capable of providing advice and support across: cabling, containment, patch panel, comms cab and socket installations, termination, and testing. Useful tickets include ECS / CSCS, SSSTS, IPAF etc. Salary £35- 40K basic + vehicle, 25 days holiday+ the 8 Bank holidays, and working away / overnight allowance and premiums.

Project Co-Ordinator £28,000-£30,000 Looking for a candidate who has previous experience working within a project management team to produce schedules, resource recruitment, training documentation and RAMs to meet all customer requirements. Assist and produce tracking documentation / asset tracking and use appropriate resource and systems to improve internal efficiencies within the internal systems and teams. You would be responsible for ensuring project documentation and customer requirements are met against agreed SLA / set project dates. This company specialise in installations of network infrastructure and equipment into client sites with UK wide projects. Any experience scheduling and co-ordinating filed based engineering teams highly desirable. Candidates must be able to pass background checks and live within a reasonable commute of the office in Milton Keynes.

TV Aerial and Satellite Engineer - Commercial environments Looking for an experience ex-Sky Satellite Dish or UHF TV Aerial Installer / Engineer living to the South of London, Croydon / Redhill etc. This role is to support a number of TV Reception systems contracts, for commercial clients including: Sky Systems in Pubs, Gyms; TV reception systems (both UHF and Satellite) in Hotels and SIS TV reception equipment in betting shop and similar environments (casinos, race courses etc). They also look after AV equipment and Wi-Fi networks. Training on the commercial RF distribution and IPTV systems can be given, applicants who have worked on networked systems or have knowledge of RF, Wi-Fi networks, Data cabling etc preferred. Must have a full driver's licence, be confident driving a van and physically capable of using ladders, power tools etc. Salary on offer is £ basic + £2500 on call, plenty of overtime (average £3000+ per annum) and company van. This is a full-time permanent PAYE position with paid holidays, pension etc. and uniform, tools and expenses like fuel, parking, tools are all paid.

Job Title: HR Business Partner Location: Tividale Position Type: Full Time Line Manager: Group HR Director Travel Required: Office based in Tividale with ad hoc travel to Redditch or Kidderminster Job Description Responsibilities Recruitment & Onboarding Support with end-to-end recruitment processes including advertising vacancies, shortlisting, arranging interviews, and issuing offers. Conduct reference checks and ensure right-to-work compliance. Support onboarding and ensure induction processes are followed for all new starters. Employee Relations Lead on allocation of fact find investigations to the Operations Team. Responsible for ensuring they are completed within group framework. Lead on all disciplinaries. Lead on complex fact find investigations. Lead on any HR / People related matters, such as grievance, flexible working requests. Driver complaints / queries. HR Administration Lead on maintaining and updating employee records on the Natural HR system. Absence Management Monitor sickness absence and ensure all return to works are completed with employees. Lead on absence disciplinaries. Long Term Sickness Management. Learning & Development Maintain training records and assist in evaluating training effectiveness. Employee appraisal - improve employee skills and identify any training needs. Hours of Work You are required to work 45 hours per week (Monday to Friday) you may be required to work weekends and anti-social hours as well as statutory holidays. A flexible approach toward working hours is required to ensure effective cover throughout each day of operation. Qualification Relevant HR Qualification - Level 5 ideally CIPD

Data Cabling Engineer - sub-contractor Looking for an experienced, ideally 2-man team, Data Cabling Engineer living in either Ireland or Northern Ireland to work as a subcontractor across both regions. The projects are largely for retailers, installing new or additional data cabling infrastructure for point-of-sale equipment (EPOS). Applicants must be able to work unsupervised from documentation after initial training. Must have own transport and tools with relevant insurance and H&S training. This will start as a full-time sub-contract relationship on a large project kicking off beginning of June and is likely to lead to a long-term relationship. Day rate up to £260 per day, nights are x1.25 £325 per night, 2-man team £440 per day (second man rate £180 per day, £225 per night).

Security Systems Field Service Engineer - CCTV, Access Control and Door Entry Looking for an experienced CCTV, Security Systems Field Service Engineer to repair faults on CCTV, Access Control and Door Entry Systems, systems like: Hikvision, Comelit, Paxton etc. You will be joining a small team covering issues on systems in both residential and commercial environments. The work is mostly service maintenance calls with some small works projects. The client has service work across the South of London M25 area, we are ideally looking for an Engineer who is based in the South of London or Kent or Surrey area. Salary will depend on experience, likely to be in the region of £35 - £40000 + business use company van. There is on call is 1 in 4 Saturday and Sunday daytime hours only (there is no nights on this), which adds around £2K in on call payment, and 1.5x over time for any hours worked, they pay door to door as overtime. This is a full time PAYE permanent position. To apply for this position you must: have worked as a Security Systems Engineer hold a full UK driving licence have no issues passing a DBS check be willing to work 1 in 4 weekend on call live in a: SW, SE, TW, KT, SM, CR, DA or BR postcode area.

Job Title Level 3 Security Analyst - Incident Response & Vulnerability Management Department Service Delivery / Security Reporting To Security Lead / Service Delivery Manager Operates under the direction of the Incident Manager during security incidents Location UK (Hybrid) Office in Cardiff 1-2 days per week, regular client site travel. Working Pattern Monday to Friday with participation in the on-call Security and Major Incident rota as required Role Purpose The Level 3 Security Analyst is responsible for the technical investigation, containment, remediation, and resolution of IT security incidents and vulnerabilities across a complex, multi-site customer estate supported by "the MSP". The role acts as a senior technical authority for security incidents, working alongside Incident Management, Infrastructure, Network, and Application teams to ensure security issues are resolved end-to-end, correctly documented, and do not reoccur. Key Accountabilities - Security Incident Investigation & Response Act as the technical lead for the investigation of security incidents across supported platforms. Investigate malware, ransomware, account compromise, unauthorised access, suspicious activity, and security misconfiguration. Perform detailed root cause analysis across endpoint, identity, network, and application layers. Advise the Incident Manager on incident scope, impact, containment, eradication strategy, and recovery validation. Drive incidents through to full technical resolution, not temporary mitigation. Key Accountabilities - Vulnerability Management Investigate vulnerabilities identified via scanning platforms, endpoint and cloud tooling, supplier disclosures, and audit activity. Assess risk based on exploitability, exposure, and operational impact. Own remediation actions end-to-end, coordinating with Infrastructure, Network, and third-party suppliers. Validate remediation and ensure appropriate evidence is captured for assurance and audit. Platforms & Technology Scope End-user devices including Windows, macOS, tablets, and peripherals. Microsoft 365 including Entra ID, Exchange, SharePoint, Defender, and endpoint protection. Identity and Access Management including privileged and service accounts. On-premises and cloud-hosted servers. Network infrastructure including firewalls, switches, wireless, and WAN connectivity. Cloud-hosted and supplier-managed applications. Documentation, Audit & Continuous Improvement Produce clear, technically accurate documentation covering incidents, root cause analysis, and corrective actions. Support governance, customer assurance, and audit requirements. Contribute to post-incident reviews and lessons learned. Identify recurring issues and recommend long-term improvements. Ensure incidents and vulnerabilities are correctly logged and tracked within ITSM systems. Collaboration & Escalation Work closely with Incident Managers, Security specialists, and Level 3 Infrastructure and Network teams. Act as a senior escalation point for Level 1 and Level 2 teams. Engage third-party suppliers to progress investigation and remediation. Participate in out-of-hours response as required. Knowledge, Skills & Experience - Essential Proven experience in a Level 3 or Senior Security Analyst or Incident Response role. Hands-on experience investigating and resolving incidents across endpoints, identity platforms, networks, and cloud services. Strong understanding of malware and ransomware response, identity compromise, and vulnerability remediation. Experience working within formal Security Incident and Major Incident processes. Strong written documentation and stakeholder communication skills. Knowledge, Skills & Experience - Desirable Experience supporting multi-site or operationally sensitive environments. Familiarity with Defender, SIEM, EDR, and vulnerability management tools. Understanding of regulated or PCI-adjacent environments. Relevant security certifications or equivalent experience. Behavioural Competencies Takes ownership from detection through to resolution. Investigates thoroughly and challenges incomplete fixes. Calm, methodical, and decisive during live incidents. Understands operational and business impact. Professional and confident when engaging customers and suppliers. Decision Making & Authority Makes technical decisions relating to investigation, containment, and remediation of security incidents. Escalates risk and decision points appropriately to Incident Management and Service Delivery leadership. Key Interfaces Incident Management Security Operations Infrastructure and Network Services Third-party suppliers Customer stakeholders via structured incident communications

Data Cabling Installations Engineer - Retail Projects Looking for an experienced Field Engineer to join a growing UK wide team who undertake new openings projects, moves and changes work for IT and EPOS systems within mostly retail environments across the UK. This role is to mostly cover projects around the Central England area, ideally we are looking for an Engineer in the NN postcode area. Applicants for this role must be flexible, as if there is no work locally, you will travel to support other areas. This may include occasional overnight stays. Standard hours are 40 hours per week, with all are hours paid including travel time, so there is plenty of overtime potential. Premium rates of x1.5 for all additional hours. Work is scheduled mostly Mon - Friday, with occasional weekends. To apply for this role you must have: Previous experience assisting on similar installations projects, Cat 5 / 6 data cabling, terminating and testing. Be physically confident using ladders, drills and hand tools. Full UK drivers licence (with max 6 points). No issues passing a basic DBS check. Live in within about 45 mins drive Northampton. Useful experience would include: Previous EPOS systems Retail environment projects experience Any site safety cards e.g. ECS, CSCS, IPAF etc. Salary: Basic £31000 for 40 hours Mon - Fri, 8 hours a day. Expensed co. van (with personal use) all tools, uniform, PPE, expenses credit card & fuel card, phone and laptop all provided. This is an excellent opportunity to join a growing company.

EPOS Field Service / Data Cabling Installations Engineer Looking for an experienced Field Engineer to join a growing UK wide team who undertake new openings projects and service maintenance work for IT and EPOS systems within mostly restaurants and hospitality environments across the UK. This role is to cover projects and service calls across Scotland primarily. Applicants for this role must be flexible as if there is no work locally, you will travel to support other areas. This may include occasional overnight stays. Standard hours are 40 hours per week, with all are hours paid including travel time, so there is plenty of overtime potential. Premium rates of x1.5 apply to any hours after 19:00. Work is scheduled Mon - Friday, there is work available at the weekend, currently this is voluntary. To apply for this role you must have: Previous experience assisting on similar installations projects, Cat 5 / 6 data cabling, terminating and testing. Be physically confident using ladders, drills and hand tools. Be confident setting up computers on networks. Full UK drivers licence (with max 6 points) Live in the Central Belt of Scotland area Useful experience would include: Previous EPOS systems experience Any site safety cards e.g. ECS, CSCS, IPAF etc. Salary: Basic £31000 for 40 hours Mon - Fri, 8 hours a day. Expensed business use co. van with all tools, uniform, PPE, expenses credit card & fuel card, phone and laptop all provided. This is an excellent opportunity to join a growing company.

EPOS Field Service / Data Cabling Installations Engineer Looking for an experienced Field Engineer to join a growing UK wide team who undertake new openings projects and service maintenance work for IT and EPOS systems within mostly restaurants and hospitality environments across the UK. This role is to cover projects and service calls across the North of London, Essex, Herts, Bucks area primarily. Applicants for this role must be flexible as if there is no work locally, you will travel to support other areas. This may include occasional overnight stays. Standard hours are 40 hours per week, with all are hours paid including travel time, so there is plenty of overtime potential. Premium rates of x1.5 apply to any hours after 19:00. Work is scheduled Mon - Friday, there is work available at the weekend, currently this is voluntary. To apply for this role you must have: Previous experience assisting on similar installations projects, Cat 5 / 6 data cabling, terminating and testing. Be physically confident using ladders, drills and hand tools. Be confident setting up computers on networks. Full UK drivers licence (with max 6 points) Live in the northern home counties or north of London area Useful experience would include: Previous EPOS systems experience Any site safety cards e.g. ECS, CSCS, IPAF etc. Salary: Basic £31000 for 40 hours Mon - Fri, 8 hours a day. Expensed business use co. van with all tools, uniform, PPE, expenses credit card & fuel card, phone and laptop all provided. This is an excellent opportunity to join a growing company.

EPOS Field Service / Data Cabling Installations Engineer Looking for an experienced Field Engineer to join a growing UK wide team who undertake new openings projects and service maintenance work for IT and EPOS systems within mostly restaurants and hospitality environments across the UK. This role is to cover projects and service calls within the Midlands area primarily. Applicants for this role must be flexible as if there is no work locally, you will travel to support other areas. This may include occasional overnight stays. Standard hours are 40 hours per week, with all are hours paid including travel time, so there is plenty of overtime potential. Premium rates of x1.5 apply to any hours after 19:00. Work is scheduled Mon - Friday, there is work available at the weekend, currently this is voluntary. To apply for this role you must have: Previous experience assisting on similar installations projects, Cat 5 / 6 data cabling, terminating and testing. Be physically confident using ladders, drills and hand tools. Be confident setting up computers on networks. Full UK drivers licence (with max 6 points) Live in the West or East Midlands area Useful experience would include: Previous EPOS systems experience Any site safety cards e.g. ECS, CSCS, IPAF etc. Salary: Basic £31000 for 40 hours Mon - Fri, 8 hours a day. Expensed business use co. van with all tools, uniform, PPE, expenses credit card & fuel card, phone and laptop all provided. This is an excellent opportunity to join a growing company.

EPOS Field Service / Data Cabling Installations Engineer Looking for an experienced Field Engineer to join a growing UK wide team who undertake new openings projects and service maintenance work for IT and EPOS systems within mostly restaurants and hospitality environments across the UK. This role is to cover projects and service calls across Scotland primarily. Applicants for this role must be flexible as if there is no work locally, you will travel to support other areas. This may include occasional overnight stays. Standard hours are 40 hours per week, with all are hours paid including travel time, so there is plenty of overtime potential. Premium rates of x1.5 apply to any hours after 19:00. Work is scheduled Mon - Friday, there is work available at the weekend, currently this is voluntary. To apply for this role you must have: Previous experience assisting on similar installations projects, Cat 5 / 6 data cabling, terminating and testing. Be physically confident using ladders, drills and hand tools. Be confident setting up computers on networks. Full UK drivers licence (with max 6 points) Live in the West or East Midlands area Useful experience would include: Previous EPOS systems experience Any site safety cards e.g. ECS, CSCS, IPAF etc. Salary: Basic £31000 for 40 hours Mon - Fri, 8 hours a day. Expensed business use co. van with all tools, uniform, PPE, expenses credit card & fuel card, phone and laptop all provided. This is an excellent opportunity to join a growing company.

EPOS Field Service / Data Cabling Installations Engineer Looking for an experienced Field Engineer to join a growing UK wide team who undertake new openings projects and service maintenance work for IT and EPOS systems within mostly restaurants and hospitality environments across the UK. This role is to cover projects and service calls within the Midlands area primarily. Applicants for this role must be flexible as if there is no work locally, you will travel to support other areas. This may include occasional overnight stays. Standard hours are 40 hours per week, with all are hours paid including travel time, so there is plenty of overtime potential. Premium rates of x1.5 apply to any hours after 19:00. Work is scheduled Mon - Friday, there is work available at the weekend, currently this is voluntary. To apply for this role you must have: Previous experience assisting on similar installations projects, Cat 5 / 6 data cabling, terminating and testing. Be physically confident using ladders, drills and hand tools. Be confident setting up computers on networks. Full UK drivers licence (with max 6 points) Live in the West or East Midlands area Useful experience would include: Previous EPOS systems experience Any site safety cards e.g. ECS, CSCS, IPAF etc. Salary: Basic £31000 for 40 hours Mon - Fri, 8 hours a day. Expensed business use co. van with all tools, uniform, PPE, expenses credit card & fuel card, phone and laptop all provided. This is an excellent opportunity to join a growing company.