Ashberry Recruitment

Ashberry Recruitment are currently looking for candidates to fulfil the role of a Homelessness Support Worker for our well-respected client based in Blackburn. The role is on an ongoing temporary basis and could result in a permanent role a successful applicant. You must be able to commit to a rolling rota, with occasional weekend work. (1 in 6 weekends) Responsibilities You will manage a caseload of clients, addressing their emotion, physical and social behavioural needs supporting them to progress towards independence. You will support our programme of meaningful activity by running group sessions and activities within the accommodation to support residents' individual development and social engagement. You will ensure the safety and wellbeing of clients in the service at all times possible including using Safeguarding and emergency alert procedures as applicable. You will also take joint responsibility with your team members for the well being and day to day support of all clients in the services. You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service. You will be responsible for cleaning tasks and domesticated duties within the hostel accommodation. You will develop and implement SMART outcomes-based support plans for your key clients. You will deliver one-to one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with. You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of the clients You will involve clients in the decisions made about them and encourage participation in the wider community programme of activities. You will be responsible for the health and safety responsibilities of the building and ensuring regular checks are completed. You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations You will have responsibilities as part of the team for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular checks and reporting. You will have responsibility as a member of the team for preparing the accommodation for new clients to move into and supporting the client to settle in. You will be responsible for sending daily occupancy lists to the council. Requirements Experience of working with people or those who have experienced homelessness. An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse. Able to demonstrate clear understanding of safeguarding requirements and procedures. As a specialist recruiter for the Housing and Charities sector, Ashberry is committed to safeguarding adults, children and young people and in promoting the welfare of vulnerable people through safer recruitment processes. Due to the nature of the role an Enhanced DBS is required, which is on the update service or dated within the last 12 months.

Ashberry Recruitment are currently looking for Night Concierges' for their well-respected client based in Blackburn. As a Night Concierge, you will be providing assistance with Housing Management functions and will often be the first point of contact. Shift pattern - 4 on 4 off Some of your duties and responsibilities will be as follows: Work with clients to resolve conflict using de-escalation skills where appropriate Make decisions with regard to excluding clients in conjunction with the duty/on-call manager Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met Assist with logging and reporting maintenance work including emergency out of hours repairs Supporting clients with welfare rights, budgeting, employment, education and training Responsible for providing concierge services across more than one site including attending other sites to deal with incidents and using CCTV to monitor sites Manage front of house duties including telephone calls and external visitors Requirements for the role: Enhanced DBS Check Must have a proven track record of providing information, advice and guidance to clients Knowledge and understanding of basic IT suitable for an office environment Knowledge of basic housing management tasks and working with vulnerable individuals

ASSISTANT SUPPORT WORKER - FEMALE SERVICE (ONLY FEMALE WORKERS) Ashberry recruitment are currently hiring Female Housing support workers in the South Yorkshire area, to work for a well established organisation that prevents homelessness. Your role: - Assist with the delivery of a high-quality Programme of support which promotes client choice and Control. - To address Client support needs, enable them to achieve positive life changes and ultimately empower them to lead more sustainable lifestyles - To work well as part of a team - May work on a 1:1 basis with clients such as taking them out for coffee, taking them to appointments etc. - Engaging with The residents and creating a trusted relationship - Basic cleaning may be required - May be required to wash and change bedding in rooms - Liase with manager and Senior support worker (s) - CCTV monitoring required - Undertake client welfare checks as directed - Provide front of house support and reception duties, as well as administrative support including day to day office duties; including recording income to the service on the system. - Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records - Assisting in the completion of forms and applying for appropriate benefits - Support and develop volunteers as appropriate - Ensure good communication with colleagues so all those working with the clients have information to assist with achieving the clients goals. SKILLS/EXPERIENCE NEEDED FOR THE ROLE - - Previous experience of working successfully in a fast-paced environment and/or delivering excellent customer service - The ability to understand and successfully implement processes and procedures related to your area of work - Great verbal and written communication skills with the ability to communicate effectively with clients and colleagues. - Good IT sills with previous experience using Microsoft office Project Information Single Homeless Females aged 18+ 11 Bed Hostel- 11 women in currently since Jan 2025 Service user info: Women may be victims of Human Trafficking Women live in the project for up to 6 months Females can be chaotic and present with a range of Mental Health needs and addictions SKILLS/EXPERIENCE NEEDED FOR THE ROLE - - Previous experience of working successfully in a fast-paced environment and/or delivering excellent customer service - The ability to understand and successfully implement processes and procedures related to your area of work - Great verbal and written communication skills with the ability to communicate effectively with clients and colleagues. - Good IT sills with previous experience using Microsoft office PREFERRED - - Previous experience of working in supported housing - Level 2 NVQ or equivalent in a related field - Knowledge of the benefits system - Knowledge of safeguarding and health & safety - Driver with full driving license - Business Insurance on your car The role of an Assistant support worker is key to achieving successful outcomes for vulnerable clients. The role requires motivated staff to work as part of the team to provide support in a trauma sensitive and psychological informed manner.

Ashberry Recruitment are looking for a Housing Support Officer on an ongoing basis. We require someone with their own transport and experience delivering floating support. Ideally the candidate will have experience with people with complex needs, substance misuse problems and mental health. Alternatively, someone with experience of tenancy sustainment, housing management support would be beneficial. Your Key Responsibilities To provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Manage a case load of tenants, providing person-centered support which empowers tenants to develop the skills necessary for independent living. Help tenants to recognise their strengths, goals, and aspirations, encourage them to use these to effect change. Support tenants' wellbeing, encouraging them to actively engage with services in the community and accompanying them to appointments if required. Assist tenants to sustain their tenancy, advising and supporting with matters relating to rent, repairs, benefits and ASB. Be involved with the referral, assessment and sign up of new tenants to the service. Maintain accurate and up to date case notes using our electronic case management system, ensuring confidentiality and compliance with GDPR. Identify, report and record safeguarding concerns following relevant procedures. Collaborate with internal teams and external agencies and attend multi-agency meetings when necessary Hours Monday - Friday - 37 Hours Per Week

Ashberry Recruitment are currently looking for several Supporting Housing Officers to work in the south yorkshire area. You will be working on an Adhoc basis (As and when) , with the opportunity to discuss any contract positions available, as and when they arise. As a Housing Support worker, you will be providing resettlement support to clients within the sheltered housing project and dispersed tenancies. Some of your duties and responsibilities will be as follows: Supporting vulnerable young people or adults with the following needs: Drug and Alcohol Misuse, Sexual Exploitation, Domestic Violence, Mental Health and homelessness. Working as part of a small team Carrying out client needs and risk assessment for all referrals Supporting tenants through individual resettlement support plans Working in a number of different Hostel environments To ensure clients comply with their tenancy agreement Supporting clients with welfare rights, budgeting, employment, education, and training Liaising with all relevant housing agencies to find suitable move on accommodation for tenants Develop links with the local community Ensure communication systems are accurately maintained and up to date Maintenance of the Health and Safety incident and accident records To be aware of and work within agreed organisation policies and procedures Requirements for the role: Enhanced DBS Check (A check will need to be carried out if no current DBS is in place) Full UK Driving Licence and Car (Ideally but not essential) Hours This can vary from part-time to full-time hours, on a Adhoc/casual basis. Opportunity to be pick up a variety of shifts that suit your availability Opportunity to discuss contract positions

Ashberry is currently recruiting for an experienced and reliable Payroll Administrator to join a well-established accountancy practice. This is a part time position working a minimum of 15 hours per week, between Monday and Friday, based fully on-site. You will be part of a small, friendly team supporting a varied client base across a diverse portfolio of clients. Key Responsibilities: Processing payroll for a portfolio of clients Submitting Real Time Information (RTI) to HMRC Processing and submitting CIS returns Informing clients of PAYE liabilities Completing year-end payroll tasks Advising clients on pension auto-enrolment requirements Processing pension submissions Handling client queries via email, phone, and face-to-face Liaising with HMRC and other organisations Key skills and experience Previous experience working within practice environment Experience using payroll software Strong organisational, communication, and IT skills Ability to meet deadlines and manage workload effectively Proficient in Microsoft Office Willingness to take on a variety of administrative tasks Additional Information 25,000 - 30,000 Full Time Equivalent (depending upon experience) Hours are flexible to suit the candidate, would accommodate school hours 25 days holiday plus bank holidays (pro rata) Free on-site parking Company pension scheme and employee health plans We are a friendly and supportive team with excellent social activities