Credit Manager Location: Norwich, (office-based with one day per week remote working post-probation) Contract: Full-time, permanent An established and growing multi-site organisation is seeking an experienced Credit Manager to take ownership of the credit control function across multiple trading entities. This is a newly created role offering the opportunity to lead and develop credit processes, minimise financial risk and work closely with senior stakeholders across the business. The Role Reporting to the Finance Manager, you will be responsible for the full credit control function, ensuring robust controls, strong cash collection and effective risk management. Key responsibilities include: Proactively monitoring customer credit limits and account balances Managing credit risk using order release systems, stop lists, periodic credit reports and other controls Producing timely and accurate management information for Directors, Branch Managers and Sales teams Holding regular credit review meetings with internal stakeholders Assessing new and existing customer credit applications using internal data and external credit agencies Ensuring customers pay within agreed credit terms Ensuring all accounts receivable transactions are processed accurately and on time Managing relationships with invoice finance providers and completing monthly reporting, returns and audits Reconciling sales ledger balances to bank and finance provider reports Working collaboratively with internal teams to resolve invoice and payment allocation queries Liaising with third-party collection agencies and legal advisors where required Line management responsibility for one Credit Controller Providing cover and support within the wider finance team when required About You You will be an experienced credit control professional with a strong background in managing high-volume, low-value accounts within a fast-paced environment. Essential experience and skills: Proven experience managing a credit control function Ability to work autonomously and take ownership of workloads and deadlines Strong written and verbal communication skills High levels of accuracy and attention to detail Confident dealing with customers and internal stakeholders in pressurised situations Strong problem-solving and organisational skills Proficient IT skills, including strong Microsoft Excel capability (VLOOKUP, SUMIF or similar formulas) Desirable: Experience working with invoice finance facilities Exposure to ERP systems Experience within multi-site environment Studying towards or qualified CICM or AAT (QBE considered) Please apply online or contact Justin Murray at Big Sky Additions for further information.
Feb 07, 2026
Full time
Credit Manager Location: Norwich, (office-based with one day per week remote working post-probation) Contract: Full-time, permanent An established and growing multi-site organisation is seeking an experienced Credit Manager to take ownership of the credit control function across multiple trading entities. This is a newly created role offering the opportunity to lead and develop credit processes, minimise financial risk and work closely with senior stakeholders across the business. The Role Reporting to the Finance Manager, you will be responsible for the full credit control function, ensuring robust controls, strong cash collection and effective risk management. Key responsibilities include: Proactively monitoring customer credit limits and account balances Managing credit risk using order release systems, stop lists, periodic credit reports and other controls Producing timely and accurate management information for Directors, Branch Managers and Sales teams Holding regular credit review meetings with internal stakeholders Assessing new and existing customer credit applications using internal data and external credit agencies Ensuring customers pay within agreed credit terms Ensuring all accounts receivable transactions are processed accurately and on time Managing relationships with invoice finance providers and completing monthly reporting, returns and audits Reconciling sales ledger balances to bank and finance provider reports Working collaboratively with internal teams to resolve invoice and payment allocation queries Liaising with third-party collection agencies and legal advisors where required Line management responsibility for one Credit Controller Providing cover and support within the wider finance team when required About You You will be an experienced credit control professional with a strong background in managing high-volume, low-value accounts within a fast-paced environment. Essential experience and skills: Proven experience managing a credit control function Ability to work autonomously and take ownership of workloads and deadlines Strong written and verbal communication skills High levels of accuracy and attention to detail Confident dealing with customers and internal stakeholders in pressurised situations Strong problem-solving and organisational skills Proficient IT skills, including strong Microsoft Excel capability (VLOOKUP, SUMIF or similar formulas) Desirable: Experience working with invoice finance facilities Exposure to ERP systems Experience within multi-site environment Studying towards or qualified CICM or AAT (QBE considered) Please apply online or contact Justin Murray at Big Sky Additions for further information.
Aftersales Manager / Service Manager - Automotive Sector Norfolk £45,000 Basic + OTE £60,000+ Lead a High-Performing Aftersales Operation Are you an experienced leader ready to take full ownership of an established Aftersales and Service department? We re seeking a forward-thinking Aftersales Manager / Service Manager to join a successful automotive business where your expertise will directly shape customer satisfaction, operational excellence, and team performance. This is a hands-on role for someone who thrives in a fast-paced environment, balances strategic oversight with day-to-day involvement, and is ready to inspire and lead a team across both Service and Parts operations. Your Key Responsibilities: Oversee the entire Aftersales operation, including the Service and Parts departments Deliver exceptional customer service aligned with manufacturer and brand standards Drive departmental profitability, cost control, and workshop efficiency Lead, coach and develop a high-performing service reception and workshop team Monitor and manage customer feedback, resolving issues with professionalism Ensure the effective handling of all warranty processes and administration Control stock, manage parts returns, and optimise inventory performance Implement effective workflow processes to maximise technician productivity Liaise with senior management on budgets, forecasts, and KPIs Maintain strong compliance across health & safety, quality control, and systems usage What We re Looking For: Proven experience in an Aftersales Manager or Service Manager role within the automotive sector Strong leadership and people management skills Commercial awareness and ability to manage department budgets and targets A solid understanding of modern automotive workshop processes Customer-centric mindset with the ability to maintain loyalty and retention Confident using dealership management systems and manufacturer platforms What s In It for You: £45,000 basic salary Realistic OTE of £60,000+ (with potential for more based on performance) A supportive leadership team and collaborative company culture Opportunities for continued professional development The chance to lead and influence a key function within a respected business This is an exciting opportunity for a skilled Aftersales or Service professional who wants to make their mark in a well-established and ambitious automotive company. Please contact Justin Murray at Big Sky Additions for further information.
Oct 01, 2025
Full time
Aftersales Manager / Service Manager - Automotive Sector Norfolk £45,000 Basic + OTE £60,000+ Lead a High-Performing Aftersales Operation Are you an experienced leader ready to take full ownership of an established Aftersales and Service department? We re seeking a forward-thinking Aftersales Manager / Service Manager to join a successful automotive business where your expertise will directly shape customer satisfaction, operational excellence, and team performance. This is a hands-on role for someone who thrives in a fast-paced environment, balances strategic oversight with day-to-day involvement, and is ready to inspire and lead a team across both Service and Parts operations. Your Key Responsibilities: Oversee the entire Aftersales operation, including the Service and Parts departments Deliver exceptional customer service aligned with manufacturer and brand standards Drive departmental profitability, cost control, and workshop efficiency Lead, coach and develop a high-performing service reception and workshop team Monitor and manage customer feedback, resolving issues with professionalism Ensure the effective handling of all warranty processes and administration Control stock, manage parts returns, and optimise inventory performance Implement effective workflow processes to maximise technician productivity Liaise with senior management on budgets, forecasts, and KPIs Maintain strong compliance across health & safety, quality control, and systems usage What We re Looking For: Proven experience in an Aftersales Manager or Service Manager role within the automotive sector Strong leadership and people management skills Commercial awareness and ability to manage department budgets and targets A solid understanding of modern automotive workshop processes Customer-centric mindset with the ability to maintain loyalty and retention Confident using dealership management systems and manufacturer platforms What s In It for You: £45,000 basic salary Realistic OTE of £60,000+ (with potential for more based on performance) A supportive leadership team and collaborative company culture Opportunities for continued professional development The chance to lead and influence a key function within a respected business This is an exciting opportunity for a skilled Aftersales or Service professional who wants to make their mark in a well-established and ambitious automotive company. Please contact Justin Murray at Big Sky Additions for further information.
