Mase Consulting Ltd

Field Service Engineer / Maintenance Technician - Pharma Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex automation equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Field Service Engineer / Service Technician to support their pharmaceutical customers in the UK with a focus on South. Why This Company? This leading industrial automation manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and to ensure continued world class service they now wish to expand their service team in the UK. Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry s most advanced production equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality. Rewards & Benefits £45K £55K Basic (dependent on experience) Company Car Private Healthcare 4 x Life Assurance 5% Matched Pension Company Credit Card (Travel Expenses) Overtime (1.25x paid on any hours worked above contracted 39 hours per week) 25 Days Holiday + Bank Holidays About The Role As a Field Service Engineer / Service Technician you will work from a home office and be responsible for: Operating in an 80% mechanical and 20% electrical role. Working within a service engineering team supporting pharmaceutical manufacturers in the UK with a particular focus on the South. Attending a low number of customer calls as each case can be extremely complicated and time consuming. On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training. Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs. Working with the engineering planner to coordinate activities and movements. Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair. Completing service visit reports. About You The ideal candidate will possess at least 2 years of service engineering / technician experience, gained working on complex automated pharmaceutical equipment, including robotics, production/processing, materials handling, packaging and filling machinery. Candidates must speak fluent English and be multiskilled with a mechanical focus. You must be comfortable travelling in the UK and spending nights away from home when needed. A degree level education is beneficial, but not essential. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable working on high value automated machinery. A valid local driving license is required, as is the right to work in the UK. My client doesn t offer sponsorship. Interested in this role? Here s what happens next Click the apply button to send us your CV. If we think you re a great fit for this role, we ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase. Job Ref: (Apply online only)-CVL Field Service Engineer / Maintenance Technician Location: Ideally South UK Berkshire, Buckinghamshire, Oxfordshire, Gloucestershire, Avon, Wiltshire, Hampshire, Surrey Would also consider candidates in the Midlands

Field Service Engineer SEM / TEM / Electron Microscopy Do you have a passion for developing your hands-on engineering skills working on industry-leading, highly complex equipment? Ready for your calling? This specialist technology provider is searching for a well-rounded individual with hands-on experience with SEM or TEM systems and a desire to further develop their skills on instruments with a value of up to £2m Why This Company? This leading analytical instrument provider allows the opportunity to work with some of the most advanced equipment in the industry utilised by clients in academia through to semiconductor manufacturing. Recognised for service delivery, they pride themselves on their detailed attention to customers needs and dedication to the highest standards of performance and quality. Rewards & Benefits £40K - £58K Basic Salary (dependent on experience) 10% Bonus £10K Overtime Company Car Travel Expenses Up to 7% Pension Wellbeing Programme 25 Days Holiday + Public Holidays (rising with service) About The Role As a Service Engineer you will work from a home office and spend 80% of your time covering the UK & Ireland (with around 2 nights per week away from home). Due to the complex nature of the equipment and the potential travel time, you will typically attend 2-3 customer sites per week. Any travel is conducted Mon-Fri and therefore doesn t encroach onto the weekends. Other responsibilities include: Operating from a home office and visiting customers to complete new equipment installations, commissioning and user training. Some of the most advanced equipment can take up to 1 week to complete an installation. Visiting major industry and academia clients (50% universities / R&D). Liaising with customers directly to schedule the service visit. Decommissioning equipment for site relocations. Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding and problem resolution. Working on equipment including both hardware and software ranging from £200K to £2m in value. Completing service visit reports. Handling service tickets, gaining the equipment log file and using TeamViewer where possible to gain remote access to their equipment. On the rare occasion you aren t able to resolve the issue on customer site, you will organise for the equipment to be sent to my clients Northern service centre and attend to do further investigation. About You The successful candidate must possess some hands-on experience as a technician or service engineer working on SEM (scanning electron microscope) or TEM (transmission electron microscope) systems. It is essential you have a logical and methodical approach and are comfortable spending up to 60% of your working week away from home. A UK driving license is essential, as is the right to work in the UK. My client doesn t offer sponsorship. Interested in this role? Here s what happens next Click the apply button to send us your CV. If we think you re a great fit for this role, we ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase. Job Ref: (Apply online only)-CVL Field Service Engineer SEM / TEM / Electron Microscopes Location: Based in the Yorkshire, Northwest or Midlands (UK / Ireland travel required)