We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis. You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business. You will be responsible for leading the CRM team (three people) on all day-to-day operational aspects of the system, ensuring efficiency in training, supporting management, technical roll outs and updates, automation, reporting and analytics, and master data (SAP) integration. You will also be leading and project managing an annual plan for system and process improvements. As CRM Manager you will be responsible for: Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently Setting out, communicating and executing an annual CRM strategy and plan to meet UK and Ireland business, Head Office and Departmental objectives Establishing strong relationships with key Internal and Head Office stakeholders Providing regular reporting and analysis on both operational and commercial CRM usage setting clear benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance tracking Proactively following CRM market and system developments and opportunities, especially Microsoft Dynamics 365 and associated applications Effectively project managing system updates and roll outs managing department and key stakeholders in line with business critical priorities Providing frameworks for sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades Managing lead generation and external data / system partners effectively, ensuring strong cross functional collaboration with sales and telesales teams Collaborating with IT, customer support, master data and sales teams to implement and optimise commercial applications Data analysis across B2B and B2C databases, extracting valuable insights and informing clear actionable recommendations Ensuring compliance with data security, privacy regulations, and industry best practices Monitoring system performance, troubleshoot technical issues, and implement solutions to enhance uptime and efficiency Managing and working alongside the CRM specialists to support a number of administrative tasks As CRM Manager you must be/have: CRM experience, preferably MS Dynamics 365 or Salesforce or Oracle SAP preferred, not essential A good understanding of data analytics Strong management and leadership skills Excellent commercial acumen Operational and strategic approach What's in it for you? The salary is up to 55,000 DOE. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with one hour for lunch, hybrid working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Jan 30, 2026
Full time
We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis. You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business. You will be responsible for leading the CRM team (three people) on all day-to-day operational aspects of the system, ensuring efficiency in training, supporting management, technical roll outs and updates, automation, reporting and analytics, and master data (SAP) integration. You will also be leading and project managing an annual plan for system and process improvements. As CRM Manager you will be responsible for: Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently Setting out, communicating and executing an annual CRM strategy and plan to meet UK and Ireland business, Head Office and Departmental objectives Establishing strong relationships with key Internal and Head Office stakeholders Providing regular reporting and analysis on both operational and commercial CRM usage setting clear benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance tracking Proactively following CRM market and system developments and opportunities, especially Microsoft Dynamics 365 and associated applications Effectively project managing system updates and roll outs managing department and key stakeholders in line with business critical priorities Providing frameworks for sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades Managing lead generation and external data / system partners effectively, ensuring strong cross functional collaboration with sales and telesales teams Collaborating with IT, customer support, master data and sales teams to implement and optimise commercial applications Data analysis across B2B and B2C databases, extracting valuable insights and informing clear actionable recommendations Ensuring compliance with data security, privacy regulations, and industry best practices Monitoring system performance, troubleshoot technical issues, and implement solutions to enhance uptime and efficiency Managing and working alongside the CRM specialists to support a number of administrative tasks As CRM Manager you must be/have: CRM experience, preferably MS Dynamics 365 or Salesforce or Oracle SAP preferred, not essential A good understanding of data analytics Strong management and leadership skills Excellent commercial acumen Operational and strategic approach What's in it for you? The salary is up to 55,000 DOE. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with one hour for lunch, hybrid working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between 24,5000 and 26,000. Working for a highly successful business who have worked in the garage equipment sector for decades. Purpose of the role: Supporting the service team providing high levels of customer service, maintaining the database and administration. Key Accountabilities of the Customer Service Administrator : Be first point of contact for customers Providing high levels of customer care over the phone and via email Liaise with customers, resolving any queries quickly and efficiently Generate system based quotes and invoices Support with coordinating service administration Contact customers to confirm proposed dates and obtain order numbers for scheduled work Maintain database all customer records Skills Required for the Customer Service Administrator: Confident customer services skills Methodical approach used to managing a busy workload Administration experience within an office environment Solid IT skills including MS Office Excellent communications skills Organised approach to work, able to work on multiple tasks at the same time High levels of accuracy and attention to detail Adaptable in a changing environment What's in it for you? A salary of between 24,500 and 26,000 Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch 22 days hol +bank hols, increasing with service Training, support and development Working for a successful, established business Private healthcare for you and your family after six month probation
Jan 29, 2026
Full time
As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between 24,5000 and 26,000. Working for a highly successful business who have worked in the garage equipment sector for decades. Purpose of the role: Supporting the service team providing high levels of customer service, maintaining the database and administration. Key Accountabilities of the Customer Service Administrator : Be first point of contact for customers Providing high levels of customer care over the phone and via email Liaise with customers, resolving any queries quickly and efficiently Generate system based quotes and invoices Support with coordinating service administration Contact customers to confirm proposed dates and obtain order numbers for scheduled work Maintain database all customer records Skills Required for the Customer Service Administrator: Confident customer services skills Methodical approach used to managing a busy workload Administration experience within an office environment Solid IT skills including MS Office Excellent communications skills Organised approach to work, able to work on multiple tasks at the same time High levels of accuracy and attention to detail Adaptable in a changing environment What's in it for you? A salary of between 24,500 and 26,000 Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch 22 days hol +bank hols, increasing with service Training, support and development Working for a successful, established business Private healthcare for you and your family after six month probation
Finance Administrator Banbury 12.21- 13.00 per hour Temp-to-Perm Early February Start We're supporting a local business with the recruitment of a Finance Administrator to join their established finance team. This role is being offered on a Temp-to-Perm basis, with the option to go straight to Permanent for the right person. You'll work closely with the Finance Manager and Finance Director, playing a key role in maintaining accurate financial records and supporting the smooth running of the finance function. The Role You'll support the Sales, Purchase and General Ledgers, ensuring suppliers are paid on time, customer accounts are managed effectively, and financial data is accurate, compliant and up to date. Key Responsibilities Creating and maintaining supplier and customer accounts Processing purchase and sales invoices, credit notes and manual entries Setting up credit limits and supporting credit checks Reconciling supplier statements and resolving discrepancies Arranging approval and processing of invoices for payment Handling supplier and customer queries via phone and email Producing reports on overdue accounts, debtors and payment patterns Supporting mid-month and month-end payment runs (UK and foreign payments) Assisting with credit control and customer queries Supporting audit preparation and statutory requirements Providing general finance and administrative support to the team About You Previous experience in a finance or accounts-based role Confident working with invoices, reconciliations and supplier/customer accounts Organised, detail-focused and comfortable managing a varied workload Strong communicator who enjoys working with both internal and external stakeholders A positive team player with a proactive approach Hours: Monday-Thursday: 08:30-17:00 Friday: 08:30-15:30 Contract: Temp to Perm What's in it for you? Pay: 12.21- 13.00 per hour Hours 38.5 hours per week 08:30-17:00 (Monday to Thursday), 15:30 finish (Friday 31 days holiday including bank holidays which rises with service Company annual bonus Holiday buying scheme Health shield cash plan scheme for you and dependants Discount platform Life insurance and pension Long service incentives Varied and challenging journey with a continuously growing company Office based, this role does not offer hybrid working Free car parking and more!
Jan 21, 2026
Seasonal
Finance Administrator Banbury 12.21- 13.00 per hour Temp-to-Perm Early February Start We're supporting a local business with the recruitment of a Finance Administrator to join their established finance team. This role is being offered on a Temp-to-Perm basis, with the option to go straight to Permanent for the right person. You'll work closely with the Finance Manager and Finance Director, playing a key role in maintaining accurate financial records and supporting the smooth running of the finance function. The Role You'll support the Sales, Purchase and General Ledgers, ensuring suppliers are paid on time, customer accounts are managed effectively, and financial data is accurate, compliant and up to date. Key Responsibilities Creating and maintaining supplier and customer accounts Processing purchase and sales invoices, credit notes and manual entries Setting up credit limits and supporting credit checks Reconciling supplier statements and resolving discrepancies Arranging approval and processing of invoices for payment Handling supplier and customer queries via phone and email Producing reports on overdue accounts, debtors and payment patterns Supporting mid-month and month-end payment runs (UK and foreign payments) Assisting with credit control and customer queries Supporting audit preparation and statutory requirements Providing general finance and administrative support to the team About You Previous experience in a finance or accounts-based role Confident working with invoices, reconciliations and supplier/customer accounts Organised, detail-focused and comfortable managing a varied workload Strong communicator who enjoys working with both internal and external stakeholders A positive team player with a proactive approach Hours: Monday-Thursday: 08:30-17:00 Friday: 08:30-15:30 Contract: Temp to Perm What's in it for you? Pay: 12.21- 13.00 per hour Hours 38.5 hours per week 08:30-17:00 (Monday to Thursday), 15:30 finish (Friday 31 days holiday including bank holidays which rises with service Company annual bonus Holiday buying scheme Health shield cash plan scheme for you and dependants Discount platform Life insurance and pension Long service incentives Varied and challenging journey with a continuously growing company Office based, this role does not offer hybrid working Free car parking and more!
This is an exciting opportunity for an Order Entry Administrator to join an established company in Banbury on a full time, permanent basis - office based. You will be responsible for consistently ensuring all data accuracy is consistently inputted on to the CRM to the highest level of accuracy. Where applicable, you will use fact finding and questioning techniques to build a rapport and resolve order queries in a timely manner to achieve SLA and KPI targets. As Order Entry Administrator, you will: Manage incoming contact from the customers through websites and email via email management system Working at the highest level of accuracy to ensure errors are kept to an absolute minimum and within set KPIs Promote products and services to exceed customer requirements, therefore maximising sales opportunities Process orders and identify up-sell / cross-sell opportunities Verify and correct customer master data in business systems, including additional buyer contact names, email addresses, telephone numbers etc. to support business objective of >95% customer master data accuracy Build knowledge of the business to identify and increase new business opportunities Consistently deliver the highest standards and quality of service Provide backup and support for other customer service roles as required Focus on achievement of set KPIs based on individual, team and business goals and objectives As Order Entry Administrator you must: Have excellent attention to detail Enjoy a role with repetition and process driven Be a natural relationship builder Have strong communication skills Work logically to identify opportunities and solutions for customers Be confident in using systems - including MS Office, CRM Benefits include (not limited to): Salary 25,000 5% stakeholder pension scheme Life assurance Critical illness cover 23 days holiday plus bank holidays (increasing with service) Annual salary review Childcare vouchers Employee Support Programme Free parking
Jan 20, 2026
Full time
This is an exciting opportunity for an Order Entry Administrator to join an established company in Banbury on a full time, permanent basis - office based. You will be responsible for consistently ensuring all data accuracy is consistently inputted on to the CRM to the highest level of accuracy. Where applicable, you will use fact finding and questioning techniques to build a rapport and resolve order queries in a timely manner to achieve SLA and KPI targets. As Order Entry Administrator, you will: Manage incoming contact from the customers through websites and email via email management system Working at the highest level of accuracy to ensure errors are kept to an absolute minimum and within set KPIs Promote products and services to exceed customer requirements, therefore maximising sales opportunities Process orders and identify up-sell / cross-sell opportunities Verify and correct customer master data in business systems, including additional buyer contact names, email addresses, telephone numbers etc. to support business objective of >95% customer master data accuracy Build knowledge of the business to identify and increase new business opportunities Consistently deliver the highest standards and quality of service Provide backup and support for other customer service roles as required Focus on achievement of set KPIs based on individual, team and business goals and objectives As Order Entry Administrator you must: Have excellent attention to detail Enjoy a role with repetition and process driven Be a natural relationship builder Have strong communication skills Work logically to identify opportunities and solutions for customers Be confident in using systems - including MS Office, CRM Benefits include (not limited to): Salary 25,000 5% stakeholder pension scheme Life assurance Critical illness cover 23 days holiday plus bank holidays (increasing with service) Annual salary review Childcare vouchers Employee Support Programme Free parking
This is brand new opportunity to join a leading business within the logistics sector as Marketing Manager, on a full time, permanent basis. As Marketing Manager, you will take full ownership of brand, digital, and lead-generation activity. If you're a strategic marketer who thrives in a fast-paced, commercially driven environment, this is a standout opportunity. As the Marketing Manager, you'll be the driving force behind elevating the brand's market presence and supporting the sales function with high-impact marketing activity. This is a hands-on, varied role where you will be responsible for driving the success of marketing in a standalone role. You'll work closely with the Commercial Director and sales team to create content, campaigns, and tools that directly support growth and customer engagement. You will be responsible for: Marketing Strategy and Brand Development Build and own the marketing strategy across brand, digital, content, events, and customer experience Strengthen brand positioning around specialist logistics, reliability, safety, and capability Ensure consistent branding across all touchpoints, from the website to sales collateral and facilities Lead Generation Deliver targeted campaigns aimed at core customer segments Create high-quality sales materials including brochures, case studies, capability decks and templates Build structured lead-generation funnels via email, content and digital activity Digital Marketing and Content Manage and evolve the company website to ensure it's modern, clear, and lead-focused Produce compelling content that differentiates the business from competitors Handle PR activities, sector news, and trade publication engagement Drive professional, high-energy LinkedIn activity Marketing Operations and Performance Set and track KPIs across campaigns, web performance, engagement and events Manage the marketing budget and report regularly to commercial leadership You must be/have: Proven B2B marketing experience within logistics, supply chain preferred, not essential A track record of creating and executing marketing strategies in a growth-focused environment Strong digital skills (SEO, web management, CRM/email automation, analytics) Experience translating complex operational capabilities into clear, compelling value propositions Excellent written communication and content creation abilities A data-driven mindset and strong commercial awareness Ability to collaborate effectively with sales and operational teams The ideal candidate will be: Proactive and full of initiative Curious about operational detail and confident communicating with stakeholders Creative yet practical, able to bring ideas to life efficiently Resilient and comfortable juggling multiple priorities in a fast-paced setting Motivated by growth, momentum and raising a brand's profile in the market Qualifications Degree in marketing, business, communications or similar (or equivalent experience) CIM or digital marketing certifications welcomed Familiarity with CRM tools, automation platforms, and design software (Adobe/Canva) This role is offering a salary of 40,000- 45,000, it is full time, permanent and based onsite in a modern office offering free parking.
Jan 15, 2026
Full time
This is brand new opportunity to join a leading business within the logistics sector as Marketing Manager, on a full time, permanent basis. As Marketing Manager, you will take full ownership of brand, digital, and lead-generation activity. If you're a strategic marketer who thrives in a fast-paced, commercially driven environment, this is a standout opportunity. As the Marketing Manager, you'll be the driving force behind elevating the brand's market presence and supporting the sales function with high-impact marketing activity. This is a hands-on, varied role where you will be responsible for driving the success of marketing in a standalone role. You'll work closely with the Commercial Director and sales team to create content, campaigns, and tools that directly support growth and customer engagement. You will be responsible for: Marketing Strategy and Brand Development Build and own the marketing strategy across brand, digital, content, events, and customer experience Strengthen brand positioning around specialist logistics, reliability, safety, and capability Ensure consistent branding across all touchpoints, from the website to sales collateral and facilities Lead Generation Deliver targeted campaigns aimed at core customer segments Create high-quality sales materials including brochures, case studies, capability decks and templates Build structured lead-generation funnels via email, content and digital activity Digital Marketing and Content Manage and evolve the company website to ensure it's modern, clear, and lead-focused Produce compelling content that differentiates the business from competitors Handle PR activities, sector news, and trade publication engagement Drive professional, high-energy LinkedIn activity Marketing Operations and Performance Set and track KPIs across campaigns, web performance, engagement and events Manage the marketing budget and report regularly to commercial leadership You must be/have: Proven B2B marketing experience within logistics, supply chain preferred, not essential A track record of creating and executing marketing strategies in a growth-focused environment Strong digital skills (SEO, web management, CRM/email automation, analytics) Experience translating complex operational capabilities into clear, compelling value propositions Excellent written communication and content creation abilities A data-driven mindset and strong commercial awareness Ability to collaborate effectively with sales and operational teams The ideal candidate will be: Proactive and full of initiative Curious about operational detail and confident communicating with stakeholders Creative yet practical, able to bring ideas to life efficiently Resilient and comfortable juggling multiple priorities in a fast-paced setting Motivated by growth, momentum and raising a brand's profile in the market Qualifications Degree in marketing, business, communications or similar (or equivalent experience) CIM or digital marketing certifications welcomed Familiarity with CRM tools, automation platforms, and design software (Adobe/Canva) This role is offering a salary of 40,000- 45,000, it is full time, permanent and based onsite in a modern office offering free parking.
Customer Care Agent - 6 Month Contract Banbury Hybrid (after training) 25,000 Monday-Friday, 8:30am-5pm Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure. This is not a new team. You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year. This role is offered on an initial 6 month contract starting February. While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs. What you'll be doing This is a fast paced, high volume customer environment, where quality and output both matter Handling inbound customer queries by phone and email across pre and after-sales Accurately processing orders, payments, returns and repair requests Managing pricing, product information, stock and delivery queries Owning complaints end-to-end- resolving issues with accountability and empathy Liaising with logistics providers and internal teams to ensure timely resolutions Raising credit notes, arranging repairs and handling warranty queries Keeping systems updated and working to clear SLAs and KPIs You'll be trusted to manage your time well, stay calm under pressure, and see issues through properly even when customers are frustrated or demanding. What we're really looking for This role suits someone who isn't fazed by challenge. Confident, clear communicator with strong customer service experience Resilient and emotionally intelligent able to handle difficult conversations Comfortable working at pace with a strong focus on output and accuracy Organised, detail-driven and able to juggle multiple priorities Confident using IT systems (SAP / Google Workspace experience is useful but not essential) If you've worked in contact centres, customer service, retail support or service operations, and you know what it's like to perform when the pressure is on, you'll feel at home here. What's in it for you Starting Salary: 25,000 Contract: 6 months (starting asap ideally February) Hours: Monday-Friday, 8:30am-5pm Holidays: 32 days (including bank holidays) Hybrid working: 2 days per week once fully trained Training: Structured onboarding programme Benefits: Pension, health plan, critical illness cover, sick pay, staff discounts Workplace: Modern offices, strong culture, respected brand, supportive team
Jan 11, 2026
Contractor
Customer Care Agent - 6 Month Contract Banbury Hybrid (after training) 25,000 Monday-Friday, 8:30am-5pm Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure. This is not a new team. You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year. This role is offered on an initial 6 month contract starting February. While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs. What you'll be doing This is a fast paced, high volume customer environment, where quality and output both matter Handling inbound customer queries by phone and email across pre and after-sales Accurately processing orders, payments, returns and repair requests Managing pricing, product information, stock and delivery queries Owning complaints end-to-end- resolving issues with accountability and empathy Liaising with logistics providers and internal teams to ensure timely resolutions Raising credit notes, arranging repairs and handling warranty queries Keeping systems updated and working to clear SLAs and KPIs You'll be trusted to manage your time well, stay calm under pressure, and see issues through properly even when customers are frustrated or demanding. What we're really looking for This role suits someone who isn't fazed by challenge. Confident, clear communicator with strong customer service experience Resilient and emotionally intelligent able to handle difficult conversations Comfortable working at pace with a strong focus on output and accuracy Organised, detail-driven and able to juggle multiple priorities Confident using IT systems (SAP / Google Workspace experience is useful but not essential) If you've worked in contact centres, customer service, retail support or service operations, and you know what it's like to perform when the pressure is on, you'll feel at home here. What's in it for you Starting Salary: 25,000 Contract: 6 months (starting asap ideally February) Hours: Monday-Friday, 8:30am-5pm Holidays: 32 days (including bank holidays) Hybrid working: 2 days per week once fully trained Training: Structured onboarding programme Benefits: Pension, health plan, critical illness cover, sick pay, staff discounts Workplace: Modern offices, strong culture, respected brand, supportive team
As Assistant Product Manager, you will be responsible for developing and leading a product category vision and planning, championing best in class category management against pre-agreed objectives that support the overall direction of the company. You will have ownership of product management and marketing for consumer business categories, from identifying the possible win, the formation of launch plans, product positioning, creation of engagement and relevant content, through to analysis competitor and category performance. This is fantastic opportunity for someone with a passion for product marketing, retail knowledge and a curious approach, to join a highly respected Banbury based organisation. This role is available on a full time, permanent basis. As Assistant Product Manager, you will be responsible for: Developing data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measuring and reporting performance to senior management, both in the UK and Internationally Creating comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry Developing product and price positioning, lead statements, KSP's, features & benefits, and point of difference for all existing and new products Supporting the Product Management Coordination, tracking and analysing sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations Carrying out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner Working closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Being proactive with recommendations based on research and/or analysis as well as category plans Managing the creation of all copy and content for Consumer categories and products. Liaising with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy Documenting, and making decisions / recommendations from extensive competitor research. Supporting the wider Product and Marketing team with desktop, field and product test analysis. Reporting findings and recommendations to wider business and internationally. Overseeing and managing all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required. Being a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required Liaising closely with Head Office colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions Working closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans Proactively attending retailer and internal meetings to influence and support category performance objectives Skills / Experience required: Product and marketing experience within a fast-moving business Marketing or business qualification, desirable Experience of managing relationships with retailers or wholesalers Confident and strong communicator Planned and structured approach Methodical and adaptable character Driving licence essential (attending events, when required) What's in it for you: This is a great opportunity to join a well-respected local employer who offers not only an amazing culture and progression opportunities but also a very modern office with well-equipped facilities. The salary for this position is confidential and will be discussed on application. You will receive 32 days' holiday (including 8 bank holidays), a generous pension, life assurance, sick pay, healthcare and staff discounts. Please forward your CV for a quick response.
Oct 06, 2025
Full time
As Assistant Product Manager, you will be responsible for developing and leading a product category vision and planning, championing best in class category management against pre-agreed objectives that support the overall direction of the company. You will have ownership of product management and marketing for consumer business categories, from identifying the possible win, the formation of launch plans, product positioning, creation of engagement and relevant content, through to analysis competitor and category performance. This is fantastic opportunity for someone with a passion for product marketing, retail knowledge and a curious approach, to join a highly respected Banbury based organisation. This role is available on a full time, permanent basis. As Assistant Product Manager, you will be responsible for: Developing data and insight led 1, 3 & 5 year category strategy plans, in line with wider business and specific category objectives. Measuring and reporting performance to senior management, both in the UK and Internationally Creating comprehensive launch plans for all new product launches in the UK, leading cross departmental teams to guarantee successful market entry Developing product and price positioning, lead statements, KSP's, features & benefits, and point of difference for all existing and new products Supporting the Product Management Coordination, tracking and analysing sales performance of selected product categories, using data such as Sales-in, EPOS, GFK, ATV & margin to make product, promotion and marketing recommendations Carrying out annual category reviews ahead of updating and presenting new strategy and plans to key internal stakeholders in a timely manner Working closely with the Online and Retail sales teams to understand market and retailer opportunities & challenges. Being proactive with recommendations based on research and/or analysis as well as category plans Managing the creation of all copy and content for Consumer categories and products. Liaising with the wider Marketing teams to ensure the assets created support the relevant channels, and overall product strategy Documenting, and making decisions / recommendations from extensive competitor research. Supporting the wider Product and Marketing team with desktop, field and product test analysis. Reporting findings and recommendations to wider business and internationally. Overseeing and managing all product information creation and data entry relating to owned categories, supporting colleagues in other departments with such information where required. Being a product and category champion, available to deliver presentations, training and insight to internal and external stakeholders where required Liaising closely with Head Office colleagues, particularly Product Management, providing relevant feedback and building relationships to influence wider company decisions Working closely with the logistics and stock control team to manage shipping, stock and forecast requirements in line with category plans Proactively attending retailer and internal meetings to influence and support category performance objectives Skills / Experience required: Product and marketing experience within a fast-moving business Marketing or business qualification, desirable Experience of managing relationships with retailers or wholesalers Confident and strong communicator Planned and structured approach Methodical and adaptable character Driving licence essential (attending events, when required) What's in it for you: This is a great opportunity to join a well-respected local employer who offers not only an amazing culture and progression opportunities but also a very modern office with well-equipped facilities. The salary for this position is confidential and will be discussed on application. You will receive 32 days' holiday (including 8 bank holidays), a generous pension, life assurance, sick pay, healthcare and staff discounts. Please forward your CV for a quick response.
