Customer Service Representative 37.5 Hours per week Monday to Friday 6 months temp with a view to a permanent role Immediate Start £13.13 per hour (£25602.00) Bournemouth Must have previous Customer Service Experience within retail or hospitality and enjoy speaking to customers. We're partnering with a leading financial services organisation who are looking to add a dedicated Customer Service Representative to their team. If you have a passion for delivering exceptional service and have experience working within a call centre and are looking for a role where your professionalism and customer-focused approach will be appreciated, please contact us. About the Role Our client is seeking an experienced and personable Customer Service Representative to be the first point of contact for their investors and clients. This is a varied role where no two days are the same - you'll handle enquiries via telephone, email, and letter, ensuring every interaction meets the highest standards of care, accuracy, and professionalism. Key Responsibilities Respond to investor and client enquiries promptly and in line with regulations Deliver a customer-centric experience that builds trust and strong relationships Show empathy and professionalism when resolving queries Meet quality, productivity, and efficiency targets Take ownership of customer concerns and ensure timely resolution Collaborate with colleagues to meet both customer and business needs About You Previous customer service or administration experience (ideally in a regulated environment) Strong attention to detail with the ability to work accurately under pressure Flexible and adaptable to changing priorities Professional, positive, and proactive attitude Confident IT skills and willingness to learn new systems GCSEs (or equivalent) in Maths and English at grade C or above Why This Role? This is a fantastic opportunity to join a reputable company that truly values its people. You'll benefit from: A supportive team culture Ongoing training and career development Competitive salary and benefits package If you're ready to take the next step in your career with a respected organisation that puts customers at the heart of everything they do, we want to hear from you. Apply today to find out more and take the first step toward this exciting opportunity. Job Types: Full-time, Temporary, Temp to perm Contract length: 6 months
May 23, 2026
Seasonal
Customer Service Representative 37.5 Hours per week Monday to Friday 6 months temp with a view to a permanent role Immediate Start £13.13 per hour (£25602.00) Bournemouth Must have previous Customer Service Experience within retail or hospitality and enjoy speaking to customers. We're partnering with a leading financial services organisation who are looking to add a dedicated Customer Service Representative to their team. If you have a passion for delivering exceptional service and have experience working within a call centre and are looking for a role where your professionalism and customer-focused approach will be appreciated, please contact us. About the Role Our client is seeking an experienced and personable Customer Service Representative to be the first point of contact for their investors and clients. This is a varied role where no two days are the same - you'll handle enquiries via telephone, email, and letter, ensuring every interaction meets the highest standards of care, accuracy, and professionalism. Key Responsibilities Respond to investor and client enquiries promptly and in line with regulations Deliver a customer-centric experience that builds trust and strong relationships Show empathy and professionalism when resolving queries Meet quality, productivity, and efficiency targets Take ownership of customer concerns and ensure timely resolution Collaborate with colleagues to meet both customer and business needs About You Previous customer service or administration experience (ideally in a regulated environment) Strong attention to detail with the ability to work accurately under pressure Flexible and adaptable to changing priorities Professional, positive, and proactive attitude Confident IT skills and willingness to learn new systems GCSEs (or equivalent) in Maths and English at grade C or above Why This Role? This is a fantastic opportunity to join a reputable company that truly values its people. You'll benefit from: A supportive team culture Ongoing training and career development Competitive salary and benefits package If you're ready to take the next step in your career with a respected organisation that puts customers at the heart of everything they do, we want to hear from you. Apply today to find out more and take the first step toward this exciting opportunity. Job Types: Full-time, Temporary, Temp to perm Contract length: 6 months
6 months £35k pro-rated for 6 months and a 4 day week 4 days per week (to include a Saturday) Exp working within a Museum or other cultural/historical site would be beneficial Poole Job Overview To manage and develop a team focused on delivering efficient services to meet well-defined deliverables, whilst ensuring budget management, cost effectiveness and supporting maximum financial reward . This role operates under the direction of a manager. We are seeking an experienced and dynamic Venue Manager to oversee the daily operations of our client's exciting, gallery, museum and event space in Poole. The successful candidate will be responsible for ensuring the smooth running of the different spaces and galleries and occasional events, maintaining high standards of guest service, and leading a dedicated team. This role offers an exciting opportunity to manage a vibrant venue, foster excellent visitor relationships and contribute to memorable experiences for our guests. The ideal applicant will possess strong management skills, a background in visitor/venue management, and a passion for delivering exceptional visitor services. Responsibilities Oversee all aspects of operations, including historical site, galleries, setup and execution. Act as a technical reference and escalation point for the team, resolving operational and non-standard issues and providing advice and guidance on processes and procedures so that staff are supported in their roles and issues are resolved appropriately. Lead and motivate a team of staff to deliver outstanding guest experiences. Manage logistics to optimise venue utilisation. Maintain high standards of cleanliness, safety, and organisation within the venue. Handle guest enquiries and resolve any issues promptly and professionally. Develop and implement operational procedures to improve efficiency and service quality. Liaise with vendors, suppliers, and contractors as needed for event requirements. Ensure H&S is monitored and managed. Manage a small budget to ensure appropriate resources are available to run the team or work area. Skills Proven management experience within a historic/cultural space. Excellent organisational skills with the ability to multitask effectively under pressure. Strong interpersonal skills with a focus on delivering exceptional visitor experience. Leadership qualities with the ability to motivate and develop a team. Good communication skills, both verbal and written. Knowledge of health & safety regulations relevant to venue management. Ability to adapt quickly to changing circumstances and problem-solve efficiently. This role is ideal for a proactive individual passionate about delivering memorable experiences in a vibrant setting while demonstrating strong leadership capabilities. Job Type: Fixed term contract Contract length: 6 months Experience: Venue management: 2 years (required)
May 22, 2026
Seasonal
6 months £35k pro-rated for 6 months and a 4 day week 4 days per week (to include a Saturday) Exp working within a Museum or other cultural/historical site would be beneficial Poole Job Overview To manage and develop a team focused on delivering efficient services to meet well-defined deliverables, whilst ensuring budget management, cost effectiveness and supporting maximum financial reward . This role operates under the direction of a manager. We are seeking an experienced and dynamic Venue Manager to oversee the daily operations of our client's exciting, gallery, museum and event space in Poole. The successful candidate will be responsible for ensuring the smooth running of the different spaces and galleries and occasional events, maintaining high standards of guest service, and leading a dedicated team. This role offers an exciting opportunity to manage a vibrant venue, foster excellent visitor relationships and contribute to memorable experiences for our guests. The ideal applicant will possess strong management skills, a background in visitor/venue management, and a passion for delivering exceptional visitor services. Responsibilities Oversee all aspects of operations, including historical site, galleries, setup and execution. Act as a technical reference and escalation point for the team, resolving operational and non-standard issues and providing advice and guidance on processes and procedures so that staff are supported in their roles and issues are resolved appropriately. Lead and motivate a team of staff to deliver outstanding guest experiences. Manage logistics to optimise venue utilisation. Maintain high standards of cleanliness, safety, and organisation within the venue. Handle guest enquiries and resolve any issues promptly and professionally. Develop and implement operational procedures to improve efficiency and service quality. Liaise with vendors, suppliers, and contractors as needed for event requirements. Ensure H&S is monitored and managed. Manage a small budget to ensure appropriate resources are available to run the team or work area. Skills Proven management experience within a historic/cultural space. Excellent organisational skills with the ability to multitask effectively under pressure. Strong interpersonal skills with a focus on delivering exceptional visitor experience. Leadership qualities with the ability to motivate and develop a team. Good communication skills, both verbal and written. Knowledge of health & safety regulations relevant to venue management. Ability to adapt quickly to changing circumstances and problem-solve efficiently. This role is ideal for a proactive individual passionate about delivering memorable experiences in a vibrant setting while demonstrating strong leadership capabilities. Job Type: Fixed term contract Contract length: 6 months Experience: Venue management: 2 years (required)
