Assistant Branch Manager Leicestershire Part Time - 4 days per week/28 hours Up to £28,500 (FTE) + benefit package Are you a customer focussed professional, seeking a new opportunity where you can really make a difference? Our client is a market leader in savings and mortgages and are looking to appoint an Assistant Branch Manager to work between 2 branches (based in Market Harborough and Kibworth). This is a part time role, working 4 days per week, to include Monday, Thursday and Friday - with the fourth day being flexible to your preference. Please note there is also a requirement to work one Saturday per month (9.00 am - 12.00 pm) which will be paid as overtime. As their Assistant Branch Manager, you'll be the go-to person for keeping things running smoothly across our branches. You'll support the Branch Manager, lead a fantastic team, and help customers feel confident, cared for, and understood. It's a role full of variety, responsibility, and heart - perfect for someone who loves people and thrives in a fast-paced environment. Duties will include: Manage branch workloads effectively and accurately Resolve customer queries and complaints with ownership Lead smooth branch operations including audits and compliance Conduct quality checks and provide feedback Help plan and execute community activities Identify and support vulnerable customers and colleagues The successful individual will possess: Previous experience managing or coaching a team Customer service experience Previous experience in a branch setting or financial services would be highly desirable Our client offers a generous benefit package, including pension contribution, Medical Cash Plan, private healthcare and more! If this sounds like your next role, please apply today.
Oct 27, 2025
Full time
Assistant Branch Manager Leicestershire Part Time - 4 days per week/28 hours Up to £28,500 (FTE) + benefit package Are you a customer focussed professional, seeking a new opportunity where you can really make a difference? Our client is a market leader in savings and mortgages and are looking to appoint an Assistant Branch Manager to work between 2 branches (based in Market Harborough and Kibworth). This is a part time role, working 4 days per week, to include Monday, Thursday and Friday - with the fourth day being flexible to your preference. Please note there is also a requirement to work one Saturday per month (9.00 am - 12.00 pm) which will be paid as overtime. As their Assistant Branch Manager, you'll be the go-to person for keeping things running smoothly across our branches. You'll support the Branch Manager, lead a fantastic team, and help customers feel confident, cared for, and understood. It's a role full of variety, responsibility, and heart - perfect for someone who loves people and thrives in a fast-paced environment. Duties will include: Manage branch workloads effectively and accurately Resolve customer queries and complaints with ownership Lead smooth branch operations including audits and compliance Conduct quality checks and provide feedback Help plan and execute community activities Identify and support vulnerable customers and colleagues The successful individual will possess: Previous experience managing or coaching a team Customer service experience Previous experience in a branch setting or financial services would be highly desirable Our client offers a generous benefit package, including pension contribution, Medical Cash Plan, private healthcare and more! If this sounds like your next role, please apply today.
Role: Mobile Customer Service Adviser Location: Basingstoke Hours: 37.5 Hours Monday - Friday, 8:45am - 5:15pm, Plus 2 in 4 Saturdays 8.45am - 12.15pm (Paid as overtime) Start Salary: £25,064. Plus a non-contractual allowance of £750 per annum to those who hold a Mobile Customer Service Adviser role. Target Salary: £26,383 Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer. If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Mobile Customer Service Adviser. Do you enjoy variety and as well as working with a wide range of customers and colleagues? Do you want to build or develop your current skills and knowledge? Here's what you will be doing: As a Mobile Customer Service Adviser, you will be based out of our Basingstoke branch and traveling to assist colleagues in the operating area. You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service you will be doing this through cashiering, actioning admin tasks and a whole lot more. Why work for us? We want to help you develop -You are provided with digital regulatory training and learning modules via our online platform. There will also be knowledge boosting workshops for you throughout the year. This is all underpinned through support from your team and manager. We want to look after and reward you- You will receive a generous holiday allowance, contributory stakeholder pension scheme, access to our free NBS Rewards discounts and our wellbeing programmes, and your birthday off. We want to help others- as well as providing financial services, we support our local communities. This means opportunities to volunteer, fundraise, and help with community events and activities. We give all our employees two paid days of volunteering each year. Here's what one of our mobile's had to say had to say: "I really enjoy the variety of being a mobile far more than I ever expected. You dip in and out of so many different teams and get to know far more individuals. I like the diversity of the different branches and how the days differ - no 1 day is the same." Essential skills and experience: Driving license and own car Experience of working with internal and/or external, customers to ensure the highest quality service experience. Evidence of excellent written and verbal communication skills. Desirable skills and experience: Competent in the use of Microsoft packages - Word, Excel, Outlook and Office 365 Interviews: 90-minute competency-based interview held in Basingstoke branch. We aim to interview successful applicants within 1 week. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
Oct 23, 2025
Full time
Role: Mobile Customer Service Adviser Location: Basingstoke Hours: 37.5 Hours Monday - Friday, 8:45am - 5:15pm, Plus 2 in 4 Saturdays 8.45am - 12.15pm (Paid as overtime) Start Salary: £25,064. Plus a non-contractual allowance of £750 per annum to those who hold a Mobile Customer Service Adviser role. Target Salary: £26,383 Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer. If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Mobile Customer Service Adviser. Do you enjoy variety and as well as working with a wide range of customers and colleagues? Do you want to build or develop your current skills and knowledge? Here's what you will be doing: As a Mobile Customer Service Adviser, you will be based out of our Basingstoke branch and traveling to assist colleagues in the operating area. You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service you will be doing this through cashiering, actioning admin tasks and a whole lot more. Why work for us? We want to help you develop -You are provided with digital regulatory training and learning modules via our online platform. There will also be knowledge boosting workshops for you throughout the year. This is all underpinned through support from your team and manager. We want to look after and reward you- You will receive a generous holiday allowance, contributory stakeholder pension scheme, access to our free NBS Rewards discounts and our wellbeing programmes, and your birthday off. We want to help others- as well as providing financial services, we support our local communities. This means opportunities to volunteer, fundraise, and help with community events and activities. We give all our employees two paid days of volunteering each year. Here's what one of our mobile's had to say had to say: "I really enjoy the variety of being a mobile far more than I ever expected. You dip in and out of so many different teams and get to know far more individuals. I like the diversity of the different branches and how the days differ - no 1 day is the same." Essential skills and experience: Driving license and own car Experience of working with internal and/or external, customers to ensure the highest quality service experience. Evidence of excellent written and verbal communication skills. Desirable skills and experience: Competent in the use of Microsoft packages - Word, Excel, Outlook and Office 365 Interviews: 90-minute competency-based interview held in Basingstoke branch. We aim to interview successful applicants within 1 week. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
Role: Project Manager - 12 Month FTC Location: Newbury (hybrid available after probation) Hours: 35 Hrs a week, Monday - Friday 9am - 5pm Salary: Up to £48k (dependant on skills/experience) Every employer is not the same and who you work for and what that environment looks like is the difference between any job and a great job. Working for the Newbury Building Society, we are committed to ensuring that we remain a great place to work. Business change is an evolving journey, with excellent customer outcomes at the heart of every decision. This role provides the perfect opportunity for someone who wants to partner with stakeholders across the business, to influence and drive positive change, whilst adhering to important regulatory guidelines to minimise risks. What will you be doing? Managing the full cycle of projects including charter business requirements and implementation of assign projects using appropriate level of governance Keep up to date with project management best practice and recommend adjustments to improve the project process to ensure a robust outcome Champion projects and change across the business to ensure they are embedded effectively What qualities and skills do you need to succeed? A curiosity to understand what, why and how change will impact the business, along with the confidence to question, challenge and problem solve. An ability to fully engage with and influence stakeholders, listening to and understanding their views. Strong personal organisational ability to ensure that project deadlines are achieved. Proven technical and IT skills, with a keen interest to improve digital capability for the business. Why work for Newbury Building Society? We care about our communities - as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about. We want to help you develop - we are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career. We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off. Essential skills and experience Experience of leading projects and managing all aspects of the e2e change cycle through to delivery. Good teamwork and proven ability to build relationships Proven experience of presenting to stakeholders at all levels Experience of working in a business change, project management or programme office function Ensuring that the project governance is adhered to Competent in Office 365 Desirable skills and experience Experience of working within a regulated environment - financial services preferably Experience of working on Compliance & Risk projects Recognised qualifications in project management or change management Interviews 90-minute competency-based interview held in our Newbury Head Office. We aim to interview successful applicants within 10 Days. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
Oct 23, 2025
Contractor
Role: Project Manager - 12 Month FTC Location: Newbury (hybrid available after probation) Hours: 35 Hrs a week, Monday - Friday 9am - 5pm Salary: Up to £48k (dependant on skills/experience) Every employer is not the same and who you work for and what that environment looks like is the difference between any job and a great job. Working for the Newbury Building Society, we are committed to ensuring that we remain a great place to work. Business change is an evolving journey, with excellent customer outcomes at the heart of every decision. This role provides the perfect opportunity for someone who wants to partner with stakeholders across the business, to influence and drive positive change, whilst adhering to important regulatory guidelines to minimise risks. What will you be doing? Managing the full cycle of projects including charter business requirements and implementation of assign projects using appropriate level of governance Keep up to date with project management best practice and recommend adjustments to improve the project process to ensure a robust outcome Champion projects and change across the business to ensure they are embedded effectively What qualities and skills do you need to succeed? A curiosity to understand what, why and how change will impact the business, along with the confidence to question, challenge and problem solve. An ability to fully engage with and influence stakeholders, listening to and understanding their views. Strong personal organisational ability to ensure that project deadlines are achieved. Proven technical and IT skills, with a keen interest to improve digital capability for the business. Why work for Newbury Building Society? We care about our communities - as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about. We want to help you develop - we are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career. We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off. Essential skills and experience Experience of leading projects and managing all aspects of the e2e change cycle through to delivery. Good teamwork and proven ability to build relationships Proven experience of presenting to stakeholders at all levels Experience of working in a business change, project management or programme office function Ensuring that the project governance is adhered to Competent in Office 365 Desirable skills and experience Experience of working within a regulated environment - financial services preferably Experience of working on Compliance & Risk projects Recognised qualifications in project management or change management Interviews 90-minute competency-based interview held in our Newbury Head Office. We aim to interview successful applicants within 10 Days. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
