Prize Placements

My client are seeking an experienced Team Assistant with strong organisational skills and a stable work history to join their small, friendly & busy team on a permanent basis. Duties include: assist in the production of: letters to project team, weekly / monthly / adhoc reports, fee proposals, case studies for external issue, and other outputs (through word, excel, powerpoint, adobe) update / maintaining schedules and spreadsheets arrange project meetings both internally and externally liaise with clients and wider external teams both written and verbally manage travel, accommodation, meetings, venues etc take telephone calls in a professional manner and redirect calls or take messages where necessary provide a professional reception meet and greet service for visitors comply with the company's Integrated Systems procedures carry out general office duties as required marketing support assist in compilation of news items / blogs / updates update and coordinate website / social media (LinkedIn) with news and other items If this sounds like you, please apply now! Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client

Sales Support Administrator / Tadworth (Surrey) / KT15 Prize Placements are looking for an organised and customer-focused Sales Support Administrator to join our key client based in Tadworth, KT15, walking distance from the train station. The ideal Administrator will provide administrative support to the sales function, ensuring excellent customer service and the efficient processing of orders. The ideal Administrator / Sales Support Administrator will be responsible with the following: Respond to customer enquiries via telephone and email. Prepare quotations and support Account Managers with customer requirements. Process customer and supplier orders using the CRM system. Liaise with suppliers and internal teams to ensure on-time deliveries. Organising, filing paperwork and ensuring files are kept up to date Providing RAMS and using in-house systems (training will be provided) Skills & Experience Previous experience in sales support, sales administration or customer service. Strong communication and organisational skills. Experience using CRM systems and Microsoft Office, particularly Word and Excel. Ability to manage multiple tasks, work accurately and provide excellent customer service. This is a great opportunity to join a supportive team within a stable and reputable business, gaining valuable experience in a fast-moving environment. If this sounds of interest, apply now!

My client are seeking a Sales Administrator to join their team initially on a 1 year FTC basis. To be suitable you will need to have Administration & Customer Service experience, a good telephone manner and be confident dealing with customers at all levels. Duties will include: Processing orders Dealing with telephone enquiries Resolving Customer Service problems Support Sales Manager as required Putting together accurate quotes Working as part of a team Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client.

Service Desk Team Leader - 55,000 - 65,000 + Benefits Our client is a Global market-leader and they are seeking an experienced IT Service Desk Team Leader, to lead the service desk function. Salary: 60,000 - 65,000 Benefits: Excellent Benefits / Bonus Location: Kings Langey (WD4) Hertfordshire The ideal Support Engineer will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels of customer satisfaction, technical excellence, and service delivery performance. Acting as the senior technical escalation point, you will provide guidance and support on complex issues whilst helping to drive continuous improvement across people, processes, and technology. The Service Desk specialist will be responsible with the following: Lead, mentor and support the IT Service Desk to deliver consistent, high-quality support Oversee incident, service requests, and problem management processes in line with ITIL best practices Monitor and report on service performance against SLAs and KPIs Drive continuous improvement of service desk processes, tools and user experience Act as an escalation point for complex or high-priority incidents Collaborate with infrastructure, applications, and security teams to resolve issues efficiently Manage service desk tooling (e.g., ticketing systems (JIRA), knowledge base platforms (Confluence Documentation of processes, procedures, and known errors Manage and maintain a fleet of Audio-Visual equipment across national and international sites Key technical skills / experience required: Proven experience in IT support or service desk roles, with leadership responsibility Strong understanding of IT service management frameworks such as ITIL Experience managing SLAs, KPIs, and reporting metrics Understanding of Windows-based infrastructure (e.g., Azure, ADUC, etc) Experience using workstation deployment tools (e.g., MDT, etc) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder management abilities Experience with service desk tools (e.g., Jira Service Management, Deskpro, etc) Ability to manage multiple priorities in a fast-paced environment Desirable Qualifications & Knowledge ITIL Foundation (or higher) certification Experience in process improvement or service transformation initiatives Knowledge of IT infrastructure, cloud services, and end-user computing environments (e.g., Windows 11, MacOS & Ubuntu) Previous experience in service management or similar roles Oversee onboarding of new staff members to the organisation. Salary: 55,000 - 65,000 Benefits: Excellent Benefits / Bonus Location: Kings Langey (WD4) Hertfordshire If this sounds of interest, please apply now or contact Lee Smith at Prize Placements