Phillips Grant Ltd
Halesowen, West Midlands
Apr 21, 2026
Full time
An opportunity to grow with a business that's genuinely going places - and one that shares its success with the people who help build it. Our client is an established, employee-owned fire and life-safety systems business, headquartered in the West Midlands and operating nationwide. They design, install, commission and maintain fire alarm, life safety and security systems for multi-site commercial customers - with particular strength in large residential blocks and student accommodation. Built organically since the mid-2000s, this is a business with real roots, a loyal customer base, and a team that takes pride in what they do. And because it's employee-owned, when the business does well - everyone does. The role They're now looking for an Internal Sales Executive to join their Fire & Security team - a role that sits at the heart of the commercial operation and offers a genuine pathway into account management for the right person. The day-to-day is focused on producing accurate remedial quotations from engineer recommendations and supporting a team of National Account Managers to progress opportunities and deliver excellent customer service. You will: Prepare accurate remedial quotations for Fire & Security works Support National Account Managers with quote follow-up, customer communication, and admin Liaise with engineering and service teams to clarify scope, parts, labour, and compliance requirements Manage inbound enquiries and provide timely, professional responses by phone and email Maintain CRM records, quote logs, and pipeline updates Chase approvals and support order progression and handover to operations Help with stock management and reporting Who we're looking for Experience in a quotes, sales support, or account management environment A technically minded approach - some electrical or security systems knowledge would be a bonus Confident communication skills and a genuine commitment to customer service Strong attention to detail and the ability to manage multiple priorities What's on offer Up to £32,000 base salary, depending on experience OTE on top of base through individual performance Company-wide bonus - because as an employee-owned business, the success is shared Extensive training on company products and services A clear progression path into a National Account Manager role Early finish Fridays 21 days annual leave, pension, and on-site parking A friendly, supportive office where people actually enjoy coming to work If you're looking for a role where you can learn, grow, and be rewarded for your contribution - this is worth a conversation.