HL Services (London) Ltd

Registered Domiciliary Care Manager Location: Eastbourne, East Sussex, BN22 Salary: £45,000 - £55,000 (DOE) Hours: Full-time, Monday - Friday (with on-call responsibilities) The Opportunity Are you a passionate leader dedicated to delivering "Outstanding" care? Our client is seeking a dynamic and experienced Registered Domiciliary Care Manager to lead their service in the heart of Eastbourne. You will be the heartbeat of the local operations, ensuring clients receive person-centred care that allows them to live independently with dignity in their own homes. This is a role for a "people person" who balances clinical excellence with the commercial knowledge needed to grow a high-quality care branch. Key responsibilities CQC Compliance: Act as the Registered Manager, ensuring the service consistently meets and exceeds CQC fundamental standards. Leadership: Recruit, mentor, and inspire a dedicated team of Care Coordinators and Field Support Workers. Quality Assurance: Oversee the development of bespoke care plans and conduct regular audits to maintain high service standards. Business Growth: Build strong relationships with local healthcare professionals, social services, and families to expand our presence in East Sussex. Safeguarding: Act as the lead for safeguarding, ensuring the safety and well-being of all clients at all times. Requirments Qualifications: Level 5 Diploma in Leadership for Health and Social Care (or equivalent). Experience: Proven track record as a Registered Manager or Deputy Manager within a Domiciliary Care setting. Knowledge: Deep understanding of the Health and Social Care Act 2008 and CQC KLOEs (Key Lines of Enquiry). Skills: Exceptional communication skills and the ability to remain calm under pressure. A full UK Driving Licence and access to a vehicle is essential for this role. Up to date DBS. Why Join? Benefits Package: Including a generous pension scheme, private healthcare options, and a "Blue Light" discount card. Local Impact: A chance to truly make a difference in the Eastbourne and BN22 community.

Team Leader - Horticulture Do you have the passion and leadership to help plants - and people - thrive? We're looking for a Team Leader to play a key role in the day-to-day running of our busy production nursery. This is a hands-on opportunity to combine your horticultural knowledge with the chance to inspire and guide a team-ensuring our crops are grown to the highest standards and our customers receive plants of outstanding quality. What you'll be doing: Leading and motivating your team across a variety of nursery tasks - from feeding and maintenance through to picking, packing, and despatch. Monitoring crop health and acting quickly on issues such as pests, diseases, and irrigation needs. Working alongside managers to plan production areas and keep operations running smoothly. Promoting and enforcing safe working practices in line with OH&S standards and nursery protocols. Upholding plant health and biosecurity measures to protect stock, customers, and reputation. Supporting colleagues to develop their skills and fostering a culture of quality, care, and collaboration. What we're looking for: Proven supervisory or leadership experience (horticultural experience is highly desirable). Strong organisational skills with attention to detail. A motivated, approachable leader who can nurture both plants and people. A commitment to quality, safety, plant health, and excellent customer service. Why join us? This is more than just a leadership role-it's an opportunity to: Guide a dedicated team and make a real impact. Grow your own skills in horticulture and team management. Play a central part in the smooth running of a nursery that thrives on collaboration, high standards, plant health, and international trade.

Contract Manager We are seeking an experienced and motivated Contract Manager to take responsibility for the successful delivery of a portfolio of contracts, ensuring high standards of operational performance, financial control and customer satisfaction. This is a key role within the business, combining contract leadership, client engagement and business growth, with a strong focus on Health & Safety and compliance. The Role As Contract Manager, you will be responsible for the effective management and continuity of existing contracts, ensuring all operational and financial targets are met or exceeded. You will also play an active role in supporting business growth through the development of new work streams and opportunities. You will lead and develop a strong management and supervisory team, capable of supporting current operations and future expansion. Working closely with client representatives, you will ensure company initiatives are clearly understood and delivered, while identifying opportunities for organic growth. A key element of the role is providing visible leadership in Health & Safety and ensuring full compliance with ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and OHSAS 18001 (Occupational Health and Safety). Key Responsibilities Operations Take overall responsibility for contract compliance, growth, financial performance and service delivery. Lead, support and develop Team Leaders and operational staff. Develop, implement and monitor KPIs to ensure contractual compliance and continuous improvement. Deliver contractual social value commitments and provide regular performance reporting. Prepare and present monthly client performance reports. Act as the main point of contact for clients on service delivery and contract development matters. Ensure all employees and subcontractors are appropriately trained, qualified and competent. Support contract mobilisations and demobilisations as required. Drive service improvement, innovation and partnership working to maximise growth from existing contracts. Identify and develop new, profitable contract opportunities in line with agreed targets. Finance Attend monthly financial review meetings and maintain accountability for contract performance. Monitor revenue and expenditure to ensure financial targets are achieved. Support invoicing, debtor control and effective debt recovery. Assist with monthly forecasting and financial planning. Proactively manage financial change requirements for new and existing contracts. Policy & Compliance Ensure compliance with all relevant ISO standards and company policies. Lead on vehicle and fleet management, ensuring all statutory and safety requirements are met. Ensure annual performance reviews are completed and accurately recorded. Promote compliance with equality, customer care and legislative requirements across all teams. Health & Safety Lead by example in the implementation of Health & Safety policies and procedures. Ensure a safe working environment for employees, subcontractors, clients and the public. Identify and mitigate operational and contractual risks in collaboration with senior management and Health & Safety professionals. Ensure appropriate use of PPE, uniform and identification at all times. Customer Service Deliver consistently high standards of customer service through a professional and courteous approach. Set a positive example, promoting service excellence across all teams. Undertake any other reasonable duties appropriate to the role. What We're Looking For Experience Minimum of three years' management experience in the public or private sector. Proven track record of leading teams and delivering services to high standards. Experience managing complex or challenging contracts. Strong written and verbal communication skills, including presenting to stakeholders. Knowledge Strong understanding of operational, financial and performance management. Detailed knowledge of Health & Safety legislation and safe working practices. Knowledge of grounds maintenance, hard and soft landscaping (or the ability to develop this knowledge). Skills & Abilities Ability to work on own initiative and manage teams effectively. Strong interpersonal skills with the ability to influence at all levels. Confident, visible leadership style with the ability to motivate and develop others. Excellent problem-solving and decision-making skills. Customer-focused with a commitment to service excellence. Ability to lead by example and promote a positive working culture.

Role: Operations Manager Purpose: The Operations Manager will oversee and coordinate all grounds maintenance, invasive weed control, and gritting operations. The role is responsible for ensuring the delivery of high-quality services on time and within budget, meeting client expectations and industry standards. The Operations Manager will also play a key role in implementing strategies to drive the company's growth objectives. Key Responsibilities 1. Operational Leadership Lead, guide, and support the operations team to ensure efficient, safe, and high-quality service delivery. Maintain oversight of daily operations within the designated region, including seasonal maintenance schedules, landscaping projects, and ad hoc client requests. Implement process improvements to enhance efficiency, quality standards, and cost control. Ensure full compliance with regulatory requirements, health & safety regulations, company policies, and environmental standards. 2. Team Management and Development Build and manage a highly effective and diverse operations team. Foster a culture of operational excellence, safety, and high performance. Line-manage operational managers and ensure consistent delivery of company standards. Ensure teams are adequately resourced and receive appropriate training and development. Provide guidance, support, and feedback to staff, promoting a collaborative and positive work environment. Manage subcontractors to ensure work meets company standards and project requirements. Conduct recruitment for operational roles, supporting workforce planning and succession strategies. 3. Service Delivery Management Coordinate the delivery of all Grounds Care services, ensuring projects are completed on time, within scope, and on budget. Develop and implement project plans, timelines, and budgets. Liaise with clients, teams, and subcontractors to anticipate and resolve operational challenges. Prepare project reports and ensure the scope of works and pricing are understood before commencement. 4. Client Relationship Management Build and maintain strong client relationships through effective communication and problem-solving. Collaborate with Customer Service Advisors and the commercial team to ensure client enquiries are resolved promptly. Identify opportunities for additional services and projects with existing clients. Ensure client expectations are understood and consistently delivered by operations teams. 5. Technical Expertise and Compliance Maintain up-to-date knowledge of industry trends, techniques, and regulations. Provide technical guidance and support to teams and managers. Ensure all work complies with health, safety, and environmental regulations. Participate in industry events and training programs to enhance technical knowledge and best practices. 6. Financial and Commercial Management Develop and manage operational budgets, forecasting revenues, and controlling costs. Track KPIs, site audits, customer satisfaction, and team performance. Identify additional work opportunities to support company growth. Optimise resource allocation, including in-house teams and subcontractors, to maximise efficiency and minimise waste. Collaborate with finance and operations teams to prepare invoices, reports, and ensure timely client payments. Implement cost-saving measures without compromising quality or client satisfaction. Key Performance Indicators (KPIs) 100% of operational visits completed per week. Minimum of 25 operational audits completed per week. 100% of scheduled team training completed each month. Operational costs maintained within budgeted margins. Increased revenue through identification and delivery of additional works. Reporting Structure: Reports to: Director of Operations Line manages: Supervisors and Operative roles 1

Assistant Gardener Enfield £13.85+ per hour Are you a green-fingered professional looking to grow your career with one of the UK's fastest-growing horticultural leaders? We are seeking a dynamic Assistant Gardener to join our Enfield team. If you take pride in transforming outdoor spaces and want to work in an environment that values hard work and a positive team culture, we want to hear from you. The Role As a Grounds Maintenance Gardener, you won't just be following a list-you'll be taking ownership of your sites. You will use your initiative to identify improvements, ensure premium service delivery, and represent the business to our customers. Your daily responsibilities will include: Precision Maintenance: Lawn mowing, strimming, and hedge cutting. Horticultural Care: Weeding, pruning, and planting to high standards. Site Management: Organizing resources and ensuring all tools/equipment are maintained. Safety First: Implementing strict Health & Safety procedures on every job. What We're Looking For Experience: A proven track record in grounds maintenance and horticulture. Technical Skill: Confidence operating a range of machinery (push mowers, strimmers, power tools). Mindset: A self-motivated "can-do" attitude with the ability to work independently or as part of a team. Standards: A keen eye for detail and a commitment to meeting customer specifications. Bonus Points: Certificates in PA1/PA6 spraying , Horticulture, or Ride-on Mowers are a major plus (but not essential). Why Join Us? Our client is a leader in integrated management for the UK's parks and green spaces. You'll be joining a supportive team that believes in a "work hard, play hard" philosophy, offering a fun, energetic environment and a competitive starting rate of £13.85 per hour. Ready to start? Apply today by uploading your CV and join a team that's shaping the future of the UK's green spaces.

Gardener Driver Enfield £15.19+ per hour Drive your career forward with a leader in UK green space management. Are you an experienced gardener with a full UK driving licence and a passion for working outdoors? We're looking for a reliable and motivated Gardener Driver to join one of the UK's fastest-growing integrated grounds maintenance providers, based in Enfield . With a starting rate of £15.19 per hour , this role is ideal for someone who enjoys varied work, takes pride in high-quality results, and thrives in a proactive team environment. The Role As a Gardener Driver, you'll play a key role in maintaining and enhancing a range of green spaces. You'll be responsible for transporting equipment between sites and delivering consistently high standards of grounds maintenance. Key responsibilities include: Carrying out weeding, pruning, planting, and hedge cutting to a high standard Lawn care, including mowing, strimming, and operating ride-on mowers where required Organising daily tasks independently and contributing ideas to improve site appearance Driving safely between locations and adhering to all health and safety procedures What We're Looking For Experience: Previous professional grounds maintenance or gardening experience Skills: Confident use of power tools, push mowers, and strimmers Licence: A valid UK driving licence Attitude: Self-motivated, dependable, and a strong team player Desirable (but not essential): PA1/PA6 spraying certificates Horticulture NVQs Ride-on mower certification Why Join Us? Competitive pay: £15.19 per hour and above Career progression: Opportunities within a growing, well-established business Positive culture: Supportive, energetic environment where initiative is valued If you're an Enfield-based gardener ready for your next challenge and enjoy working outdoors, apply today by uploading your CV .

Job Title: Senior Landscaper Role Overview We are seeking an experienced Senior Hard Landscaper to join our team and deliver high-quality, bespoke landscaping projects. This role is ideal for a skilled professional who takes pride in exceptional craftsmanship, leads by example on site, and works closely with designers and trades to bring projects to life. Key Responsibilities Carry out all aspects of physical landscaping to a high standard, including: Paving, slabbing, and block work Groundworks and associated construction tasks Deliver bespoke finishes with strong attention to detail and high-quality craftsmanship Coordinate effectively with design teams, suppliers, and multiple on-site trades Plan and manage team workloads to ensure projects run efficiently and to schedule Identify and resolve on-site challenges through proactive problem-solving Ensure work is completed safely, efficiently, and to specification Skills & Experience Proven experience in a senior or lead landscaping role High-level practical skills across all core landscaping disciplines Strong eye for detail, particularly in bespoke finishing and detailing Excellent communication and coordination skills Ability to lead teams, manage workloads, and maintain high standards on-site Requirements Full UK driving licence (essential) Valid digger licence (essential) Strong work ethic with pride in delivering outstanding results Reliable, professional, and committed to quality workmanship What We Offer Opportunity to work on high-quality, design-led landscaping projects Supportive and professional working environment Competitive pay based on experience

Skilled Hard Landscaper - Devon Are you a passionate and dependable Hard Landscaper based in Devon, looking for a rewarding role in a supportive and dynamic work environment? We're seeking motivated and experienced individuals to manage and inspire teams across multiple sites, ensuring the delivery of high-quality hard landscaping and groundworks that exceed client expectations. About the Company: Our client is a leading name in the landscaping industry, with expertise across both hard and soft landscaping. As part of their continued growth, they are now looking to recruit a Skilled Hard Landscaper to join their expanding team. Role Responsibilities: As a Skilled Hard Landscaper, you will be expected to take initiative and coordinate resources effectively to deliver high-standard projects. Key duties include: Setting levels and site excavation Groundwork preparation and base/foundation construction Laying paving slabs, block paving, and stone setts Building walls using brick, dry stone, stone-facing, tier walling, and steps Constructing, lining, and dressing water features Key Requirements: The ideal candidate will have: A strong track record in all aspects of hard landscaping A proactive attitude and team-oriented mindset Minimum 5 years of experience in the landscaping industry Confidence using power tools such as 360 excavators, dumpers, rotovators, grinders, disc cutters, and circular saws A valid CSCS card (preferred) Experience operating a range of machinery Excellent knowledge and application of Health & Safety standards A commitment to delivering quality work to meet customer specifications A results-driven approach with a focus on exceeding expectations What's on Offer: Competitive salary (dependent on experience) A professional and supportive working environment A work-hard, play-hard team culture Opportunities for long-term growth and development Ready to Join? If you're ready to take the next step in your landscaping career, we'd love to hear from you. Please upload your CV to apply.

Are you an enthusiastic and reliable Gardener Driver local to Enfield seeking an hourly rate starting from £15.19 ph & want a great working environment? We are looking for dynamic people to maintain organise and motivate various sites, ensuring all grounds maintenance services are delivered to a high standard that meets customer expectations. The grounds maintenance gardener will work to their initiative identify opportunities for improvement and drive business development in their area. Our client is one of the fastest-growing businesses in the industry and is one of the UK's leading providers of integrated management and maintenance services for parks and green spaces. As part of their growth plans this year they are now looking to recruit a grounds maintenance gardener. The successful candidate will work to their initiative and organise resources to deliver an effective service delivery of grounds maintenance including: Weeding Pruning Planting Lawn Mowing Strimming Hedge Cutting General horticultural duties The successful grounds maintenance gardener will have: A proven record of accomplishment in grounds maintenance The ability to self-motivate and the desire to work within a team Competent in using the appropriate power tools where required Certificates in spraying (PA1 PA6), Horticulture and Ride-on Mowers would be an advantage but not essential Previous experience in grounds maintenance services and the ability to operate a range of horticultural equipment including power and hand tools, push mowers, strimmers, hedge cutting equipment etc Excellent awareness of Health & Safety and implementing procedures; Proven ability to achieve/exceed business objectives Experience implementing quality standards and working to customer specifications In return for this, the grounds maintenance gardener will be working in a fun environment. Joining a team that believes in a work-hard, play-hard approach. To apply for the grounds maintenance gardener role please upload your CV.

Are you an enthusiastic and reliable grounds maintenance operative local to Camden seeking an hourly rate of £13.15 (37.5 hours per week) & want a great working environment? We are looking for dynamic people to maintain to organise and motivate various sites, ensuring all grounds maintenance services are delivered to a high standard which meets customer expectations. The grounds maintenance operative will work to their own initiative identifying opportunities for improvement and driving business development in their area. Our client is one of the fastest-growing businesses in the industry and is one of the UK's leading provider of integrated management and maintenance services for parks and green spaces. As part of their growth plans this year they are now looking to recruit a grounds maintenance operative. The successful candidate will work to their own initiative and organise resources to deliver an effective service delivery of grounds maintenance including: Weeding Pruning Planting Lawn Mowing Strimming Hedge Cutting General horticultural duties The successful grounds maintenance operative will have: A proven record of accomplishment in grounds maintenance The ability to self-motivate and the desire to work within a team Competent in using the appropriate power tools where required Certificates in spraying (PA1 PA6), Horticulture and Ride-on Mowers would be an advantage but not essential Previous experience in grounds maintenance services and the ability to operate a range of horticultural equipment including power and hand tools, push mowers, strimmers, hedge cutting equipment etc Excellent awareness of Health & Safety and implementing procedures Proven ability to achieve/exceed business objectives Experience implementing quality standards and working to customer specifications In return for this, the grounds maintenance operative will be working in a fun environment. Joining a team that believes in a work-hard, play-hard approach. To apply for the grounds maintenance operative role please upload your CV.

Are you an enthusiastic and reliable Assistant Gardener local to Enfield seeking an hourly rate starting from £13.15 ph & want a great working environment? We are looking for dynamic people to maintain organise and motivate various sites, ensuring all grounds maintenance services are delivered to a high standard that meets customer expectations. The grounds maintenance gardener will work to their initiative identify opportunities for improvement and drive business development in their area. Our client is one of the fastest-growing businesses in the industry and is one of the UK's leading providers of integrated management and maintenance services for parks and green spaces. As part of their growth plans this year they are now looking to recruit a grounds maintenance gardener. The successful candidate will work to their initiative and organise resources to deliver an effective service delivery of grounds maintenance including: Weeding Pruning Planting Lawn Mowing Strimming Hedge Cutting General horticultural duties The successful grounds maintenance gardener will have: A proven record of accomplishment in grounds maintenance The ability to self-motivate and the desire to work within a team Competent in using the appropriate power tools where required Certificates in spraying (PA1 PA6), Horticulture and Ride-on Mowers would be an advantage but not essential Previous experience in grounds maintenance services and the ability to operate a range of horticultural equipment including power and hand tools, push mowers, strimmers, hedge cutting equipment etc Excellent awareness of Health & Safety and implementing procedures; Proven ability to achieve/exceed business objectives Experience implementing quality standards and working to customer specifications In return for this, the grounds maintenance gardener will be working in a fun environment. Joining a team that believes in a work-hard, play-hard approach. To apply for the grounds maintenance gardener role please upload your CV.