Ambitions Personnel

A leading engineering firm based in Huntingdon is seeking a Lead Design Engineer to take ownership of design across complex projects. The role involves coordination with commercial and operational teams, producing key engineering documentation like PFDs and P&IDs, and ensuring compliance throughout. The ideal candidate has proven experience in water or wastewater treatment design, chartered engineer status, and strong stakeholder engagement skills. The position offers a competitive salary, hybrid working, and a comprehensive benefits package.

A staffing agency is looking for a motivated and customer-focused Customer Service Advisor in Bilsthorpe CP, UK. You will handle customer inquiries via telephone and email, support sales at the trade counter, and work with the warehouse team to ensure prompt order dispatch. Key responsibilities include assisting customers, increasing trade sales, and contributing to continuous improvement within the business. Strong communication and customer service skills are essential for this role.

Overview of the Role We are looking for a motivated and customer-focused Customer Service Advisor to join our team. The role involves handling customer enquiries via telephone and email, supporting sales activity, serving customers at the trade counter, and liaising with the warehouse team to ensure prompt order dispatch. You will play a key part in delivering a high level of customer service and satisfaction while contributing to sales growth and continuous improvement across the business. Key Responsibilities Answer incoming telephone calls and assist customers with enquiries and questions Respond to customer emails and provide accurate information and support Serve customers at the trade counter in a professional and friendly manner Increase trade sales and monitor performance on a weekly basis Proactively suggest ideas to improve trade sales and customer engagement Liaise with the warehouse team to ensure urgent orders are dispatched on time Handle customer returns and refunds, escalating complaints to the Line Manager when necessary Respond to customer queries generated via eBay and other online channels Ensure priorities are managed effectively and adapt when priorities change Maintain a tidy and organised trade counter and sales office environment Contribute to improving the overall customer experience and satisfaction Participate as an active member of the team and support colleagues when required Contribute to continuous improvement initiatives within the business Demonstrate flexibility and a willingness to embrace change Work safely and follow all relevant health and safety procedures Continuously improve knowledge of vehicle parts and accessories Maintain a confident and professional telephone manner Use computer systems effectively to support daily tasks Carry out any reasonable duties assigned by the Line Manager This list of duties is not exhaustive and may evolve in line with business needs. Skills and Experience Strong customer service skills Confident and professional communication skills (phone, email, and face-to-face) Good organisational and time management abilities Basic computer literacy Ability to work both independently and as part of a team A proactive and positive attitude

Are you looking for a new security role to start ASAP? Do you want to work for an organisation that has a massive impact in the local community? Have you got a valid SIA Licence? If you are answering yes to the above, then this could be the role for you. We are currently recruiting for a Security Officer to work for a public sector organisation in Wakefield. The role is working full time, on a 4 on, 4 off basis, initially for 6 months, with the right candidate starting ASAP. The main duties will reverberate around ensuring the security of staff, visitors, car parks and general property. This will involve: Maintaining a safe and secure environment. Responding efficiently and appropriately to incidents. Undergoing regular patrols of the site. Reporting and recording incidents, following a defined process. Monitoring surveillance systems. Providing excellent customer service to members of the public and colleagues. Answering general queries/questions. The ideal candidate will have worked in a similar role previously. However, if you have excellent customer service skills and a valid SIA licence, then do not hesitate to apply by using the online facility available. Please note that Ambitions Personnel is operating as a Recruitment Business for this vacancy.