Nottingham Community Housing Association

Are you looking for a rewarding role where you can make a real difference? Join NCHA as a Lettings Assistant and help people across the East Midlands find a place to call home. This is an exciting opportunity to join our busy and supportive Lettings Team, where no two days are the same. You'll play a key role in delivering our vision of More Homes, Great Services, and Better Lives , supporting customers through every stage of their housing journey. About the Team Our Lettings Team plays a vital role in managing the allocation and letting of NCHA properties across 32 local authority areas, alongside garages and allotments. We take a flexible, customer-focused approach to re-letting homes, using a mix of choice-based lettings systems, direct nominations and online platforms such as Rightmove to reach a wide and diverse audience. We also manage Mutual Exchange and Tenancy Changes, providing clear guidance and professional support to customers throughout. This is a fast-paced, varied and highly rewarding environment, offering excellent opportunities to learn, develop and make a meaningful impact. Key Responsibilities Deliver a high-quality, end-to-end administrative service supporting the advertising and allocation of properties Work across a diverse portfolio including general needs, market rent, Independent Living, and care and support housing Act as the first point of contact for customers, providing clear, friendly, and professional advice Advertise void properties and support reducing re-let times Manage tenancy terminations efficiently and within required timescales Support property allocations and lettings processes Prepare sign-up packs and support digital sign-ups (using Adobe) Track and manage documentation, ensuring accurate, compliant record keeping Maintain data and produce reports to support team performance Work collaboratively with colleagues to meet KPIs and deliver excellent customer service About You We're looking for a confident, organised, and customer-focused individual who thrives in a busy environment. You'll be comfortable communicating professionally with clients and customers, both over the phone and face to face, always delivering a positive and helpful experience. Highly organised and proactive, you'll be just as effective working independently as you are collaborating with a team. Strong IT skills are essential, particularly in Excel, Word and Outlook, alongside a willingness to learn new systems - including advertising properties on Rightmove and various Local Authority choice-based letting platforms. Above all, you'll bring enthusiasm, a positive attitude, and a genuine eagerness to learn everything about our lettings processes and how we deliver an excellent service to our customers. We are looking for an adaptable individual who approaches change with a positive mindset and is comfortable working in an evolving environment. What We Offer A supportive and collaborative working environment A modern, open-plan office in Clifton Opportunities to develop skills and experience in housing and property services Access to a range of employee benefits Working Hours 35 hours per week Monday to Friday, 9:00am - 5:00pm (with 1-hour lunch) Hybrid working: minimum 3 days in the office Interviews will be held on 8th June from our office in Clifton.

Fixed-term to cover maternity leave Are you looking for an administrative role within a welcoming, inclusive and values-led organisation? If you enjoy supporting others, have strong attention to detail and are a confident communicator, this could be the role for you. We're looking for an Administrative Assistant to join our Property Services team. Your work will directly support the operatives and teams who help to ensure our customers receive timely, high-quality repairs and services. Property Services is responsible for the design, installation, maintenance, servicing and repair of our housing stock. As an integral part of this team, you will provide a reliable and efficient administration service and be ready to get involved in a variety of tasks. What you'll be doing Your responsibilities may include: Processing stock requisitions for operatives and liaising with external suppliers Handling and recording invoices from various departments Managing recharges and processing permission requests Updating and maintaining compliance records Raising and progressing work tickets You'll be part of a busy environment where accuracy, teamwork and good communication make a real difference. Who we're looking for We're seeking someone who is: Confident and approachable, with the ability to build positive working relationships Highly organised, with strong attention to detail Comfortable managing competing priorities and working to deadlines Competent in Microsoft applications, especially Word and Excel You'll also bring a willingness to learn and a positive approach to supporting colleagues. Why join us NCHA is proud to be a values-driven organisation that places people at the heart of everything we do. We strive to create an inclusive workplace where everyone feels welcome and able to be themselves. We particularly welcome applicants from women, LGBTQ+ communities and ethnic minority communities, as these groups are currently under-represented in our Property Services department. I nterviews will be held in our office in Clifton on 8th June. We may close the vacancy early if we receive sufficient interest. We have one full time, fixed-term position available to cover maternity leave in the team.

Administrator Nottingham £10,024.40 per annum Part Time - 14 hours per week Are you a detail-oriented and proactive administrator looking to make a meaningful impact in social care? We're seeking an Administrator to provide in-person and remote administrative support to a variety of Care and Support projects, predominantly based in South Nottinghamshire. This is a varied and rewarding role where your organisational skills and attention to detail will help frontline teams deliver vital services to vulnerable adults. What You'll Do You'll work closely with Care & Support Managers and the Project Admin Manager to: Provide full administrative support across multiple supported living services Manage internal and external correspondence with professionalism and clarity Administer ordering, receipt, and payment processes for goods and services Monitor project expenditure and assist with financial reconciliation Prepare and process system entries such as invoicing and payments Support project staff with ICT and maintain accurate records Produce documents, letters, emails, and minutes using Microsoft Office Maintain up-to-date literature and customer information Assist in maintaining a safe and healthy environment for service users and staff Working Pattern Flexible part-time hours: Option 1: 2 x 7-hour days Option 2: 3 days - 5hrs, 5hrs, 4hrs Tuesday or Thursday will be required as one of the working days, with flexibility for the other day(s) Who We're Looking For We're looking for someone who: Has experience in an administrative role and is confident using Microsoft Office (especially Excel) Is highly organised and able to manage their workload independently Has excellent communication skills and a keen eye for detail Is enthusiastic, a great team player, and committed to delivering high-quality support Can maintain strict confidentiality and work with sensitivity Holds a valid driving licence and has access to a vehicle Interviews will be held on 2 June 2026. Shortlisted candidates will complete a work-related test as part of the interview process. Please note this post requires the appointed candidate to undergo a basic DBS check. We offer excellent benefits including: Generous annual leave package with the ability to buy or sell leave A fabulous wellbeing package including a healthcare cash plan, counselling helpline, travel support, shopping discounts, and more As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.

Mental Health Support Worker Nottingham, Sneinton £24,030 - £24,513 Join Our Team and Make a Real Difference! Are you passionate about supporting people to live independently and thrive in their communities? At NCHA, we're offering a fantastic opportunity to join our dedicated Mental Health Reablement Support Service in Nottingham. As a Support Worker, you'll play a vital role in helping individuals overcome challenges that affect their mental health and wellbeing. You'll work one-to-one with service users in the community, empowering them to regain confidence, build resilience, and achieve their goals. What You'll Be Doing: Delivering a 12-week intervention programme focused on reablement and independence. Address issues that negatively affect a service users mental health and wellbeing. Using a strengths-based approach to co-create personalised support plans. Helping service users tackle everyday barriers to independent living. Who We're Looking For: We're seeking someone who: Has experience (or transferrable skills) in a support role, especially within mental health. Brings empathy, common sense, and strong communication skills to the table. Is committed to upholding dignity, rights, and inclusivity for all individuals. Is proactive, reliable, and passionate about making a difference. Previous experience is a bonus, but if you've got the right values and skills, we want to hear from you! Working Hours: Monday to Friday - 37 hours per week We offer excellent benefits including: 37 hour working week as standard Generous annual leave package with the ability to buy more (or sell!) A fabulous benefits package to support your own wellbeing including a healthcare cash plan, counselling and support helpline, support with bus and tram passes, shopping discounts and many more. As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.