Mears Group Plc

89 job(s) at Mears Group Plc

Mears Group Plc Hawick, Roxburghshire
Aug 04, 2026
Full time
Annual salary: up to £29,856.80 Housing Support Officer Location: Hawick Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Basingstoke, Hampshire
Aug 04, 2026
Full time
Annual salary: up to £26,227.50 Administrator Location: Basingstoke Contract: Office based, Full time, 12 month Fixed term contract, 37.5 hours per week, Monday to Friday 8.30am to 5.00pm Salary up to £26,227.50 per annum We are looking for a proactive and organised Administrator to join our Basingstoke branch. In this key role, you will support our managers and teams by ensuring smooth, efficient administrative processes within the In Tenancy Team. This is a phone- and email-driven role, where your attention to detail and organisational skills will make a real difference. You'll be responsible for booking property access, scheduling appointments, managing bookings, processing invoices, and maintaining accurate records. Your work will help drive business objectives forward while ensuring excellent service. Key responsibilities: Coordinate and schedule appointments and property access efficiently. Monitor and manage several team inboxes Manage bookings and maintain accurate, up-to-date records. Process invoicing and perform precise data entry. Liaise regularly with landlords, letting agents, occupants, subcontractors, and internal teams to ensure smooth communication and service delivery. Support managers with administrative tasks that help the branch achieve its objectives. We're looking for someone who is organised, can manage multiple tasks, detail-oriented, and thrives in a busy, collaborative environment Role Criteria Experience working within Customer Service Strong communication skills, both written and verbal - ability to communicate at all levels Excellent attention to detail when updating records and producing reports Ability to work independently and collaboratively across teams Skilled in managing and prioritising a large and varied workload IT literate with experience using Microsoft Office packages, including basic Excel Flexible and open to supporting other teams and ad hoc projects when required Strong ability to work within a fast-paced environment Resilient Must have lived in the UK for a minimum of 5 years Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Wakefield, Yorkshire
Aug 04, 2026
Full time
Annual salary: up to £47,179.79 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Evesham, Worcestershire
Aug 03, 2026
Full time
Annual salary: up to £44,000.00 Electrical Qualified Supervisor Location:Evesham Contract Start Date:1 July 2026 Contract Type:Full-time, Permanent, 42.5hrs per week, Monday to Friday Salary: £44,000.00 + commercial vehicle and fuel card Join us on our new, exciting contract Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region. Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment. Due to continued growth across the contract, opportunities are available for experienced Electrical Qualified Supervisors across South Worcestershire, North Gloucestershire, and surrounding areas. About the Role We are looking for an experienced Electrical Supervisor to oversee contract delivery, ensuring compliance with health and safety regulations, internal procedures, and quality standards. Working closely with the client, you will provide electrical support and technical advice where required. The role includes managing MCM job scheduling, supervising operatives and subcontractors, and carrying out regular site visits to ensure works are completed safely, on time, within budget, and to the required standard. You will also compile operational reports, support employee development through coaching and training, maintain company assets, and uphold high standards of customer service and professionalism. Role Responsibilities Oversee the delivery of electrical works across planned and reactive maintenance contracts Ensure compliance with internal procedures, health and safety regulations, and quality standards Supervise a team of operatives and manage subcontractors asrequired Monitor work progress through regular site visits, ensuringtimelycompletion andhigh standards Manage MCM job scheduling and ensureaccurateallocation of resources Ensure all electrical meters and equipment are calibrated and maintained Provide electrical support and technical advice to clients and internal teams Compile operational reports and contribute to performance reviews and audits Uphold company values andmaintaina strong focus on customer satisfaction Support employee development through coaching, mentoring, and training Manage company assets including vehicles, tools, PPE, and van stock Attend client meetings, toolbox talks, and internal training sessions Collaborate with other supervisors to ensure smooth contract delivery Ensure all workcomplies withrelevant legislation and industry standards Maintainaccuraterecords of inspections, certifications, and completed works Respond to emergency callouts and support out-of-hours service delivery Key Criteria 18th Edition Qualification NVQ Level 2 and 3 in Electrical Installation AM2 Certification Test and Inspection qualification (e.g., City & Guilds 2391 or equivalent) Extensive experience in electrical work within housing or maintenance environments Full UK driving licence Benefits: 25 days annual leave plus bank holidays Family-friendly policies, including enhanced maternity/paternity leave life assurance Van & Fuel card Refer a friend schemes Generous pension scheme and sick pay Employee Assistance Programme Mears Rewards - access to discounts across major retailers, including supermarkets Excellent training and development opportunities Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor) Volunteering leave - up to two days per year to support community initiatives All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc
Aug 02, 2026
Full time
Annual salary: up to £37,862.85 Glazier Location: Hammersmith & Fulham Contract: Permanent, Full Time Salary: £37,862.85 per annum, 42.5 hours per week, Monday to Friday 8:00am to 5:00pm, company van and fuel card provided, PPE and uniform provided. Are you an experienced Glazier looking to join a leading housing services provider? We are seeking a skilled and customer-focused professional to carry out glazing repairs and maintenance works across domestic properties in Hammersmith & Fulham. This is an excellent opportunity to join a well-established team delivering high-quality repairs and exceptional customer service. You will be responsible for replacing broken glass, repairing and maintaining UPVC and timber windows, and carrying out associated repair works. The successful candidate will take ownership of jobs from start to finish, ensuring work is completed safely, efficiently and to a high standard. Mears Group is a leading provider of services to the housing sector, committed to making a positive difference to the communities we serve. We work in partnership with local authorities, housing associations and other organisations to provide high quality housing repairs, maintenance and management services across the UK. About the Role: As a Glazier, you will undertake repair, refurbishment and maintenance works, ensuring customer satisfaction remains at the heart of everything you do. You will be responsible for completing work orders efficiently while maintaining compliance with health and safety procedures and company policies. Replacing broken glass Repairing and maintaining UPVC and timber windows Carrying out repairs to window handles and hinges Undertaking construction, fault-finding and maintenance repairs to achieve first-time completion Using handheld devices to manage worksheets, timesheets, photographic evidence, stock control and other job-related activities Maintaining company vehicles, equipment and assets in good condition Collecting and managing materials in line with company procedures Attending training sessions and meetings as required Key Criteria: Proven glazing experience Experience working with UPVC windows and associated repairs Ability to work independently in a field-based environment Strong focus on delivering excellent customer service Good understanding of health and safety requirements Full UK driving licence essential Benefits Family friendly policy to include enhanced maternity/paternity leave and much more. Generous Pension Scheme Sick Pay Refer a friend scheme (total award £1000) Share saver scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme park, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment Excellent training and development opportunities 25 days holiday entitlement along with bank holidays. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Dartford, London
Aug 02, 2026
Full time
Annual salary: up to £61,505.01 Contract Manager (Empty Homes / Voids) Location: Dartford Salary: £61,505 per annum Hours: 42.5 hours per week Fulltime - permanent Monday - Friday "A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company". Role Criteria Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities End-to-end management of Void repairs Line management of four supervisors, including performance reviews, one-to-ones, and daily briefings Oversight of KPIs, reporting, and service delivery standards Handling client queries and managing resident complaints effectively Supporting and engaging operatives and branch teams to achieve high-quality outcomes What we're looking for Line Management experience Experience in Voids Line management experience Proven Skills & Knowledge in the following: Interpersonal and communication. People management with ability to lead & mentor others. Strong customer focus. Problem solving & results orientated. Planning and organisational. Decisive decision making. Ability to negotiate and influence. IT literate with confident oral and written communication skills. Sector H&S regulations Proven track record of capital / programmed works management & delivery. Proven track record of commercial and performance management. Ability to manage multiple sites & contracts. Proven track record of working in a customer focused environment. Experience of contract/project management including: Motivating & inspiring a diverse workforce. Building & maintaining a strong control environment incorporating business governance, risk management processes (registers and BCP) and adherence to Scheme of Delegated Authority (SODA). What we offer 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Aberdeen, Aberdeenshire
Aug 02, 2026
Full time
Annual salary: up to £29,856.80 Housing Support Officer Location: We have various roles across Aberdeen and Aberdeenshire Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: A genuine passion for supporting people from diverse backgrounds and helping them build independence and confidence Strong empathy, compassion and the ability to provide practical and emotional support to individuals and families The resilience and emotional intelligence to work with people who may be facing complex challenges, including mental health concerns or difficult circumstances Excellent communication and interpersonal skills, with the ability to build positive relationships with service users, colleagues and partner agencies Sound judgement and the ability to identify risks, maintain professional boundaries and act with integrity Strong organisational skills, with the ability to keep accurate records and work in line with safeguarding and compliance requirements The confidence to work independently, take initiative and adapt to changing situations A flexible approach and willingness to travel between sites when required A full UK driving licence Experience of working with vulnerable people, asylum seekers, housing support services or safeguarding would be advantageous, but we are primarily looking for individuals with the right personal attributes, values and commitment to supporting others. Full training will be provided. Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Darlington, County Durham
Aug 01, 2026
Full time
Annual salary: up to £36,884.00 Multi-skilled Operative Location: Darlington Northeast - field based Contract: Full Time, Permanent Salary up to £36,884 per annum, plus, company van & fuel card 42.5 hours per week, Monday to Friday, 8am - 5pm Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. We're on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy repairs contract in Darlington. This is a dynamic, hands-on role where you'll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents' homes are safe, functional, and well cared for as well as void properties ready for service user move ins. With a strong pipeline of work and a commitment to improving housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time. Duties: Carry out day-to-day responsive repairs across tenanted properties Completing plumbing tasks including removing old shower trays, fitting and replacing baths and taps Joinery duties include fitting doors, work tops and kitchen cupboards Repairing or replacing internal doors, handles, locks, and hinges Carrying out patch plastering and making good, damaged walls or ceilings Completing wall and floor tiling repairs, including grouting and sealing Painting and decorating to a professional finish following repair works Ensuring all repairs are completed safely, efficiently, and to a high standard Working in occupied properties with sensitivity to residents' needs and privacy Reporting any further works, safeguarding concerns, or property issues beyond scope Deliver excellent customer service while working in residents' homes Accurately record job details, materials used, and completion notes using handheld devices or job sheets Maintain tools, equipment, and company vehicle in good working order Manage daily workload efficiently to meet service level targets Role Criteria: Experience in a core trade (Plumbing, Joinery, Plastering or Tiling) Experience in multiple trades Excellent customer service skills Personable Works well under pressure Good time keeping Full UK driving license Ability to provide own hand tools including spirit level, screw drivers and hammers Willingness to travel across Northeast where required Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc City, Liverpool
Aug 01, 2026
Full time
Annual salary: up to £29,856.80 Resident Welfare Officer Location: Birkenhead / Liverpool - Field based Salary up to £29,856.80 per annum plus £3,500 car allowance Contract: Full time, Permanent, 40 hours per week, Monday to Friday, 8.30am - 5pm. Expected to be on patch by 8.30am Exception to take part in the OOH rota. 1 in 7 weeks covering Monday to Monday About the Role Mears Housing Management is seeking a Resident Welfare Officer to support the delivery of a new service designed to help vulnerable individuals avoid homelessness and transition into settled accommodation. This is a front-line role combining administrative, practical, and pastoral responsibilities. You will provide support to service users, helping them manage interim housing and access the resources they need to move forward. The role demands a balance of hands-on support and efficient case management, with a strong focus on safeguarding and service delivery. Manage your own diary and property portfolio Carry out property inspections Raise work orders for repairs (including void properties) and follow up on completed work Balance administrative responsibilities with direct support work Maintain regular contact with service users through face-to-face visits and telephone calls Encourage engagement with appointments and support services Support service users with health, finances, repairs, and the move-on process Assist with appointments and referrals, including providing fallback support where necessary Help service users find and secure appropriate accommodation Arrange food parcels and ensure access to essential resources Assess individual and family needs and identify appropriate support packages to maintain independence Contribute to a front-line team supporting vulnerable individuals, including those affected by homelessness, drug misuse, mental health challenges, trafficking, and offending histories Incident reporting where welfare concerns occur and identify any safeguarding issues Clean void properties to turn around Role Criteria: Demonstrable experience in a similar role within housing, support, or welfare services Strong communication skills with both clients and colleagues Ability to manage conflict and challenging situations effectively Proficiency in Microsoft Office and general IT competence Ability to work independently and use your own initiative Good understanding of local support services and housing pathways Strong focus on safeguarding Strong time management and ability to balance competing priorities A full UK Driving Licence (essential for travel between properties and appointments) Naturally supportive, trustworthy, empathetic, and patient approach Resilience, teamwork Strong organisational skills and attention to detail Flexible to travel across the Northeast where required Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies To drive a Mears vehicle, you must be aged over 21 have held your license over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Cambridge, Cambridgeshire
Jul 31, 2026
Full time
Annual salary: up to £41,324.00 Supervisor Location: South Cambs Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am- 5pm Salary: Up to £41,324.00 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Ipswich, Suffolk
Jul 31, 2026
Full time
Annual salary: up to £40,914.88 Supervisor Location: Ipswitch Full Time Permanent Salary up to £40,914.88 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) About the role: We're currently seeking a skilled and experienced Supervisor to lead our team as part of a social housing contract in Ipswitch. This is a dynamic, field-based leadership role where you'll oversee the delivery of reactive repairs and planned maintenance across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You'll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community. Duties: Supervise day-to-day delivery of planned Major maintenance works across occupied properties Ensure all works are completed safely, efficiently, and to required quality standards Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction Allocate resources and operatives effectively to meet service targets and contractual obligations Manage work schedules and priorities to minimise disruption to residents Ensure full compliance with Health & Safety regulations, COSHH, and company procedures Carry out quality inspections and ensure corrective actions are implemented where necessary Lead and support a team of operatives, providing guidance, coaching, and performance management Identify training needs and coordinate development opportunities for team members Enforce HR policies including attendance, conduct, and grievance procedures Monitor and maintain company assets including vehicles, tools, PPE, and van stock Oversee material usage and procurement to ensure cost-effective operations Use system reports to track performance, resource deployment, and asset condition Act as a key point of contact for residents, ensuring professional communication and issue resolution Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery Support contract mobilisation, compliance audits, and service improvement initiatives Assist with budget control, forecasting, and identifying operational efficiencies Provide cover for other supervisors during absence or peak periods Attend toolbox talks, training sessions, and formal company meetings Ensure all activities reflect company values and maintain a professional image at all times Role Criteria: Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Evesham, Worcestershire
Jul 31, 2026
Full time
Annual salary: up to £48,526.00 Job Posting Advert Contract Manager (Repairs/Voids) Location:Evesham Salary: £48,526.00 plus car allowance Contract Start Date:July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, we are looking for experienced Service/Contract Managersacross South Worcestershire, North Gloucestershire, and surrounding areas. Role Responsibilities: Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring overall contract performance aligns with contractual commitments and agreed company and client protocols, whilst delivering works within agreed response and turnaround times Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitment to best practice, legislation, codes of practice, and good working practices relevant to all work activities End-to-end management of responsive repairs, void properties, and high-risk properties across a range of occupied and unoccupied homes Line management of supervisors, including performance reviews, one-to-ones, and daily briefings Oversight of KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities Handling client queries and managing resident complaints effectively throughout repairs and voids delivery Supporting and engaging operatives and branch teams to achieve high-quality repairs and voids outcomes Key Criteria: Experience managing responsive repairs and/or voids contracts within the social housing sector Experience in budget management Experience in performance reporting and KPI management Experience in people management Ability to provide evidence of contract performance, service delivery, and operational efficiency Workable technical knowledge of social housing repairs, voids, and maintenance Full valid driving licence Benefits 25 days annual leave plus bank holidays Enhanced Pension Private medical care Car Allowance Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Norwich, Norfolk
Jul 31, 2026
Full time
Annual salary: up to £40,914.88 Are you looking to join a company with strong values? Do you want to make a positive difference in your local community? Look no further, as an excellent opportunity for a Repair & Maintenance Supervisor has arisen with the Mears company. As the Repairs & Maintenance Supervisor, your work will be essential in controlling and supervising the responsive repairs process, actual spend, and monitoring overall expenditure. We are looking for the following attributes and key skills: Practical experience of managing responsive repairs process Overseeing differing client and customer groups and priorities An operational understanding of repairs and voids processes Familiarity with building maintenance This is identified as one of the high-risk business areas which requires in depth monitoring. You will lead on operational delivery, and review contractor performance to ensure an efficient and effective service, working in partnership with a centralised repairs and maintenance team, other internal teams, contractors and stakeholders. At Mears we want to take care of our employees, that's why we have a benefits site called Mears Rewards exclusively for all our employees. This site has hundreds of savings at popular retailers as well as an important Employee Assistant Programme, to take care of your wellbeing. You could save up to £1,000 a year with the variety of offers we have at Mears Rewards, from Tesco to (url removed) there really is a saving for everyone that can make your money go further. If you have the above skills and experience, and believe you have what it takes to become a successful Repair & Maintenance Supervisor within our housing team, we would love to hear from you! If this job appeals to you, we would love to hear from you! Follow the application process to complete your application towards building a better future for yourself and a better life for our local community and the In-House Recruitment team will be in touch. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc
Jul 31, 2026
Full time
Annual salary: up to £31,000.00 Planner / Works Programmer Location: Hybrid / Office Based Contract: Full Time, Permanent, 42.5 hours per week Salary: £31,000 per annum plus company benefits We are looking for an organised and customer-focused Planner / Works Programmer to join our team. This is an excellent opportunity for someone with strong administrative and scheduling skills who enjoys working in a fast-paced environment, coordinating works and delivering excellent service to residents and subcontractors. In this role, you will be responsible for planning and programming works, liaising with residents and subcontractors, managing communications, handling enquiries and complaints, and ensuring jobs are scheduled and issued effectively. You will work across multiple systems and spreadsheets, helping to keep operations running smoothly while ensuring a high standard of customer service. Mears Group is a leading provider of housing and care services within the UK. We are committed to making a positive difference to the communities we serve by providing excellent services, creating opportunities for our people, and delivering quality outcomes for our customers. About the Role: As a Planner / Works Programmer, you will support the delivery of roofing and scaffolding works through effective planning, scheduling and communication with customers, operatives and subcontractors. Speaking with residents and subcontractors by telephone Managing emails and customer correspondence Handling customer enquiries and complaints professionally Using MCM and MSPS systems Maintaining and updating spreadsheets and records Issuing jobs to subcontractors Supporting roofing and scaffolding work programmes Preparing and issuing notification letters Prioritising workload to meet business demands Work collaboratively with supervisors, operatives, other departments and subcontractors to ensure a seamless service. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Maintain accurate records, data, and documentation to ensure compliance. Provide general administrative support to the rest of the projects team when required. Key Criteria: Strong written and verbal communication skills Good knowledge of Microsoft Office packages, including Excel Excellent organisational skills Ability to prioritise and manage a busy workload Planning or scheduling experience Social housing experience Strong attention to detail Team player with a positive and professional approach Experience in the above role with similar or the same duties Experience working in a fast-paced, pressurised environment Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Benefits: Family friendly policy to include enhanced maternity/paternity leave and much more. Generous Pension Scheme Sick Pay Refer a friend scheme (total award £1000) Share saver scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme park, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Coatbridge, Lanarkshire
Jul 31, 2026
Full time
Annual salary: up to £28,072.84 Administrator X 2 Location- Coatbridge Contract - 1 X Fixed Term Maternity Cover / working 40 hours per week 08.00 - 16.30 & 1 X Permanent / working 40 hours per week 08.00 - 16.30 Salary - £28,072.84 per annum, plus great company benefits. We are looking for 2 X Exceptional Administrator who are proactive, methodical, confident, able to work on their own initiative and support multiple teams within our business on a fixed term contract. Please note - There are 2 roles available here and the role responsibilities may slightly differ. Specific details to be discussed at interview. Mears have continuedinvestment in the North Lanarkshire communityfor the long-term. We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way. Our ambition is to be recognised as the most trusted, large private provider, working with the public sector by 2025. Our approach prioritises where we can have the greatest impact and supports a culture that fully integrates sustainability and purpose beyond profit. This is underlined by our strategy, which through robust, ethical and transparent practices is built upon. About the Role: The successful Administrator's will be assertive, positive and flexible with the desire to be that person that everyone turns to for support You will support the team in maintaining the smooth operation of the department; ensuring all administrative procedures are undertaken in accordance with department requirements and in a timely and accurate manner and helping to provide a service to clients that is efficient and effective. Key for this is to be experienced in working with high volume and fast turnarounds maintaining an efficient and accurate approach. Key Responsibilities: Maintain accurate records, databases, and documentation while ensuring data quality and compliance. Produce reports, spreadsheets, KPI information, and analyse data to support business performance and decision-making. Provide administrative support to the Business, including document management, audits, and process improvement initiatives. Support operational activities, including system implementations, PDA/device rollouts, user administration, and team administration. Investigate queries and support reporting, performance tracking, and action management. Assist with customer complaints administration, community engagement projects, fundraising initiatives, and social value reporting. Provide payroll and financial administration, including processing timesheets, payroll submissions, reconciliations, and job costing support. Key Criteria: Good level of verbal and written communication IT literate - strong knowledge and understanding of Microsoft packages Ability to prioritise and manage workload to deadlines Previous experience in Administration or customer service would be ideal Benefits: Pension Scheme Enhanced Sick Pay Family friendly policy to include enhanced maternity/paternity leave and much more. Refer a friend scheme (total award £1000) Share saver scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Whitehills, Aberdeenshire
Jul 31, 2026
Full time
Hourly rate: £13.72 Support Worker Required! Location: Whitehills Hourly rate: £13.72 Contract Type: Zero hours Hours: Full & Part time Hours available About the Role: Mears Group provides housing and care services across the UK, with a strong focus on supported living. We're currently looking for Support Workers in Peterhead to join our team. There will be a mixture of Full Time, Part Time and weekend shifts. In this role, you'll help people live independently by supporting them with daily tasks, personal care and social activities at home and in the community. You'll be part of a caring team that treats every individual with respect and compassion. No two days are the same, and you'll find real reward in making a difference to someone's life. Because of the rural location, a full UK driving licence is preferred. Speak to us about contracts and hours you are looking for Deliver person-centred care that promotes independence, dignity and wellbeing Support with personal care, hygiene and medication Assist with household tasks such as cooking, cleaning and shopping Help individuals maintain daily routines and develop life skills Accompany service users to appointments, clubs and community activities Organise and participate in day trips and social outings Support with hobbies and interests including arts and crafts, gardening and sports Encourage engagement in social visits to restaurants, pubs and local events Maintain accurate records and follow care plans and safeguarding procedures Key Criteria: Demonstrate a genuine passion for helping others Show compassion, patience and empathy in all interactions Communicate effectively with service users, families and colleagues Work reliably, flexibly and proactively to meet individual needs Treat every service user with dignity and respect Work independently and collaboratively as part of a supportive team Our Support Workers experience variety and a huge sense of reward and achievement in their daily activities where no two days are the same and we place huge emphasis on the fact that our customers are individuals, at Mears Supported Living we feel they all deserve to be treated as such. Benefits: Cost of PVG covered Enrolment onto SVQ level 2 after successful completion of your 6 month probation. Care Worker of the Month financial award Refer a friend scheme (total award up to £1000) Excellent training Pension scheme Cycle to work scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Family friendly policy to include enhanced maternity/paternity leave and much more. All our roles require candidates to have the entitlement to work within the UK, Mears- does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant PVG/Security checks either before or upon commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Airdrie, Lanarkshire
Jul 31, 2026
Full time
Hourly rate: £13.72 Support Worker- Specifically to cover evenings and weekends Location: Airdrie Contract: Zero-hour contract. Full Time & Part time hours available Hourly rate - £13.72 an hour Mears Group provides housing and care services across the UK, with a strong focus on supported living. We're currently looking for Support Workers in Wishaw and nearby areas to join our team and support service users in the community! About the Role: In this role, you'll help people live independently by supporting them with daily tasks, personal care and social activities at home and in the community. You'll be part of a caring team that treats every individual with respect and compassion. No two days are the same, and you'll find real reward in making a difference to someone's life. Deliver person-centred care that promotes independence, dignity and wellbeing Support with personal care, hygiene and medication Assist with household tasks such as cooking, cleaning and shopping Help individuals maintain daily routines and develop life skills Accompany service users to appointments, clubs and community activities Organise and participate in day trips and social outings Support with hobbies and interests including arts and crafts, gardening and sports Encourage engagement in social visits to restaurants, pubs and local events Maintain accurate records and follow care plans and safeguarding procedures Demonstrate a genuine passion for helping others Show compassion, patience and empathy in all interactions Communicate effectively with service users, families and colleagues Work reliably, flexibly and proactively to meet individual needs Treat every service user with dignity and respect Work independently and collaboratively as part of a supportive team Key Criteria: Caring Compassionate Hard Working Understand of Care Benefits: Cost of PVG covered Enrolment onto SVQ level 2 after successful completion of your 6 month probation. Care Worker of the Month financial award Refer a friend scheme (total award up to £1000) Excellent training Pension scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Family friendly policy to include enhanced maternity/paternity leave and much more All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Macduff, Banffshire
Jul 31, 2026
Full time
Hourly rate: £13.44 Support Worker Required! Location: Macduff Hourly rate: £13.22 Contract Type: Zero hours and Guarantee hours available. About the Role: Mears Group provides housing and care services across the UK, with a strong focus on supported living. We're currently looking for Support Workers in Macduff and nearby areas to join our team. In this role, you'll help people live independently by supporting them with daily tasks, personal care and social activities at home and in the community. You'll be part of a caring team that treats every individual with respect and compassion. No two days are the same, and you'll find real reward in making a difference to someone's life. Because of the rural location, a full UK driving licence is preferred. Speak to us about contracts and hours you are looking for Key Criteria: Deliver person-centred care that promotes independence, dignity and wellbeing Support with personal care, hygiene and medication Assist with household tasks such as cooking, cleaning and shopping Help individuals maintain daily routines and develop life skills Accompany service users to appointments, clubs and community activities Organise and participate in day trips and social outings Support with hobbies and interests including arts and crafts, gardening and sports Encourage engagement in social visits to restaurants, pubs and local events Maintain accurate records and follow care plans and safeguarding procedures Demonstrate a genuine passion for helping others Show compassion, patience and empathy in all interactions Communicate effectively with service users, families and colleagues Work reliably, flexibly and proactively to meet individual needs Treat every service user with dignity and respect Work independently and collaboratively as part of a supportive team Our Support Workers experience variety and a huge sense of reward and achievement in their daily activities where no two days are the same and we place huge emphasis on the fact that our customers are individuals, at Mears Supported Living we feel they all deserve to be treated as such. Benefits: Cost of PVG covered Enrolment onto SVQ level 2 after successful completion of your 6 month probation. Care Worker of the Month financial award Refer a friend scheme (total award up to £1000) Excellent training Pension scheme Cycle to work scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Blairdrummond Safari Park, M&Ds Themepark, fully paid for including lunch Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers Family friendly policy to include enhanced maternity/paternity leave and much more. All our roles require candidates to have the entitlement to work within the UK, Mears- does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant PVG/Security checks either before or upon commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Alva, Clackmannanshire
Jul 31, 2026
Full time
Hourly rate: £14.22 Senior Support Worker Location: Alva Hourly Rate: £14.22 plus mileage between calls Contract Type: 40 hours per week (flexible schedule based on weekly tasks) About the Role: Mears Group is one of the UK's leading housing and care providers, supporting both public and private sectors. With over 5,500 employees, we put people at the heart of everything we do. Our care teams in Macduff are dedicated to delivering high standards of support that enable individuals to live safely and independently in their own homes. We are currently recruiting for a Senior Support Worker to join our team. This is not a standard Monday to Friday, 9-5 role. Flexibility is essential and will be reciprocated. You'll play a key role in mentoring care teams, overseeing service delivery, and supporting individuals with more complex needs. Role Duties Supporting and guiding care staff to deliver high-quality, person-centred care Carrying out spot checks, audits and observations in service users' homes Construct and implement initial care plans complete regular reviews. Attending meetings with social workers and other professionals Monitoring care standards and ensuring compliance with policies and legislation Maintaining confidentiality and safeguarding throughout the service Reporting concerns, incidents and progress to your line manager Participating in the on-call rota and providing emergency or holiday cover when needed On occasion, maybe required to deliver direct care. Promoting a safe working environment and contributing to team meetings Key Criteria: Previous experience in the care sector A full UK driving licence and access to your own vehicle Flexibility with working hours and a proactive approach Strong communication and leadership skills A commitment to delivering compassionate, respectful care An SVQ Level 2 qualification or above is desirable but not essential, as full training will be provided Benefits: Cost of PVG covered Mears Annual Family Fun Day for you and your family Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friend policies Refer a friend scheme (total of up to £2000) Excellent training Pension scheme Cycle to work scheme Eye test vouchers Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mears Group Plc Bristol, Gloucestershire
Jul 31, 2026
Full time
Hourly rate: £13.45 Female Domiciliary Care Worker Holding a Driving License and having access to a car is ESSENTIAL for this role! Location: Covering the Lawrence Weston and Shirehampton area! Contract: Zero hour contract Salary: £13.45 an hour. Plus, 35p a mile between care calls and great company benefits. Due to an increase in hours required, we are looking for a Care Workers to join our team! This is a great opportunity to join our friendly and highly professional team, we respect hard work and dedication towards the local community in Bristol. We are one of the UK's leading housing and care providers offering solutions to both the private and public sectors with over 5,500 employees. Mears Group's vision is to make a positive difference to the people we serve by improving homes, improving communities, and improving lives. About the Role: Care Workers really make a difference to the lives or ourservice users, offering a highly personal service you will be helping to enable people to live as independently as possible, by providing the best standards of care and support. Assisting with all elements of personal care, to ensureservice usersare supported in being as independent as possible in preparation for their day ahead Assistingservice userswith getting washed and dressed, preparing meals Prompting and assistance with taking medication Light household tasks Light Cleaning Gardening if required and able to Budgeting for finance Taking then shopping Day trips to the beach Offering companionship and helping buildservice usersconfidence and independence Key Criteria: UK Driving License Willingness to work alternative weekends Empathy Compassion Caring The ability to show dignity and respect to our service users Due to the personal care needs and preferences of the individual we support, this role is open to female applicants only. This is in accordance with the Equality Act 2010, Schedule 9, Part 1. No previous experience is required; full training will be provided. Mears Benefits DBS check Refer a friend scheme (entitlement up to £1000) Incentive payments made, once training and probationary periods have been completed Pension scheme Cycle to work scheme Share saver scheme Employee Assistance Programme (Access to Free counselling service) Wellbeing service (Access to trained mental health & wellbeing advisors) Mears Annual Family Fun Day for you and your family to places like Alton Towers, Drayton Manor where your entrance and lunch will be paid for. Care Worker of the Month Award Mears Connect Discounts - include discounts and money back on high street shops, holidays, groceries, and lots more Paid volunteering leave Offering a range of shifts to balance home and work life. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.