Join us as a Sales Advisor at our Norwich store earning an hourly rate of £13.00 per hour with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £400 per month. We are offering the Sales Advisor: The hours are 20 per week and you will normally work as follows: Week 1 Thurs 09 30, Fri 09 30, Sat 10 00 & Sun 11 00. Week 2 Thurs 09 30, Fri 09 30 & Sun 11 00. Week 3 Thurs 09 30, Fri 09 30, Sat 10 30 & Sun 11 00. Week 4 Thurs 09 30, Fri 09 30, Sat 10 00 & Sun 11 00. Week 5 Thurs 09 30, Fri 09 30 & Sun 11 00. Week 6 Thurs 09 30, Fri 09 30, Sat 10 00 & Sun 11 00. Being a retail sales role, the successful candidate will be required to work every bank holiday. Bonus. Pension scheme. Personal use of in-store equipment after hours. Generous staff discount (following probation). Full product training and induction. Working within a small friendly team. We are looking for a Sales Advisor at Fitness Superstore, who will Provide an unsurpassed in-store experience for our customers. Sell high-quality fitness equipment face-to-face, over the phone and Live Chat. Achieve sales targets by analysing the needs of the customer and making informed product recommendations. Provide all necessary information about our products and apps to the customer, demonstrating whenever necessary. Work 20 hours per week regular days of work will be Thursday, Friday, 4 in 6 Saturdays and Sunday, including every Bank Holiday. The successful Sales Advisor will have A confident, proactive approach. Some sales experience would be preferable. The ability to upsell and cross-sell, driving the sales process from the initial welcome to product testing, to purchase. The motivation to hit your targets and earn generous bonuses month after month. A about the customer experience. A good level of numeracy and excellent communication skills. Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!
Dec 26, 2025
Full time
Join us as a Sales Advisor at our Norwich store earning an hourly rate of £13.00 per hour with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £400 per month. We are offering the Sales Advisor: The hours are 20 per week and you will normally work as follows: Week 1 Thurs 09 30, Fri 09 30, Sat 10 00 & Sun 11 00. Week 2 Thurs 09 30, Fri 09 30 & Sun 11 00. Week 3 Thurs 09 30, Fri 09 30, Sat 10 30 & Sun 11 00. Week 4 Thurs 09 30, Fri 09 30, Sat 10 00 & Sun 11 00. Week 5 Thurs 09 30, Fri 09 30 & Sun 11 00. Week 6 Thurs 09 30, Fri 09 30, Sat 10 00 & Sun 11 00. Being a retail sales role, the successful candidate will be required to work every bank holiday. Bonus. Pension scheme. Personal use of in-store equipment after hours. Generous staff discount (following probation). Full product training and induction. Working within a small friendly team. We are looking for a Sales Advisor at Fitness Superstore, who will Provide an unsurpassed in-store experience for our customers. Sell high-quality fitness equipment face-to-face, over the phone and Live Chat. Achieve sales targets by analysing the needs of the customer and making informed product recommendations. Provide all necessary information about our products and apps to the customer, demonstrating whenever necessary. Work 20 hours per week regular days of work will be Thursday, Friday, 4 in 6 Saturdays and Sunday, including every Bank Holiday. The successful Sales Advisor will have A confident, proactive approach. Some sales experience would be preferable. The ability to upsell and cross-sell, driving the sales process from the initial welcome to product testing, to purchase. The motivation to hit your targets and earn generous bonuses month after month. A about the customer experience. A good level of numeracy and excellent communication skills. Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!
Join us as a Multi-Site Sales Advisor covering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows. There may be occasions when the role will need to cover other sites across England! With a base salary of £28,000 along with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £500 per month. We are also offering the Multi-Site Sales Advisor role - A base salary of £28,000 - Pension scheme - A discretionary bonus scheme, where you could expect to earn in the region of £500 per month. - A full paid 30-minute lunch break - Generous staff discount (following probation) - A company car will be provided. - Personal use of in-store equipment after hours - Full product training and induction - 21 days paid holiday per year. - 5 days unpaid holiday - Working within a small friendly team We are looking for a Multi-Site Sales Advisor at Fitness Superstore, who will - Provide an unsurpassed in-store experience for our customers. - Sell high-quality fitness equipment face-to-face and over the phone, and Live Chat - Achieve sales targets by analysing the needs of the customer and making informed product recommendations. - Provide accurate information about our products to the customer, demonstrating products if necessary. - Work 40 hours per week 5 days per week rota to be advised monthly along with store locations. You may also be required to work some Bank Holidays. As we are a retail business, some weekend working may be required. - Ideally, have experience in travelling around the UK within a sales role. The successful Multi-Site Sales Advisor will have - A confident, proactive approach - Some sales experience would be preferable. - The ability to upsell and cross-sell, driving the sales process from initial welcome to product testing, to purchase. - The motivation to hit your targets month after month and earn generous bonuses month after month. - A passion about the customer experience - A good level of numeracy and communication skills Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!
Dec 26, 2025
Full time
Join us as a Multi-Site Sales Advisor covering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows. There may be occasions when the role will need to cover other sites across England! With a base salary of £28,000 along with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £500 per month. We are also offering the Multi-Site Sales Advisor role - A base salary of £28,000 - Pension scheme - A discretionary bonus scheme, where you could expect to earn in the region of £500 per month. - A full paid 30-minute lunch break - Generous staff discount (following probation) - A company car will be provided. - Personal use of in-store equipment after hours - Full product training and induction - 21 days paid holiday per year. - 5 days unpaid holiday - Working within a small friendly team We are looking for a Multi-Site Sales Advisor at Fitness Superstore, who will - Provide an unsurpassed in-store experience for our customers. - Sell high-quality fitness equipment face-to-face and over the phone, and Live Chat - Achieve sales targets by analysing the needs of the customer and making informed product recommendations. - Provide accurate information about our products to the customer, demonstrating products if necessary. - Work 40 hours per week 5 days per week rota to be advised monthly along with store locations. You may also be required to work some Bank Holidays. As we are a retail business, some weekend working may be required. - Ideally, have experience in travelling around the UK within a sales role. The successful Multi-Site Sales Advisor will have - A confident, proactive approach - Some sales experience would be preferable. - The ability to upsell and cross-sell, driving the sales process from initial welcome to product testing, to purchase. - The motivation to hit your targets month after month and earn generous bonuses month after month. - A passion about the customer experience - A good level of numeracy and communication skills Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!
Join us as a Multi-Site Sales Advisor covering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows. There may be occasions when the role will need to cover other sites across England! With a base salary of £28,000 along with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £500 per month. We are also offering the Multi-Site Sales Advisor role - A base salary of £28,000 - Pension scheme - A discretionary bonus scheme, where you could expect to earn in the region of £500 per month. - A full paid 30-minute lunch break - Generous staff discount (following probation) - A company car will be provided. - Personal use of in-store equipment after hours - Full product training and induction - 21 days paid holiday per year. - 5 days unpaid holiday - Working within a small friendly team We are looking for a Multi-Site Sales Advisor at Fitness Superstore, who will - Provide an unsurpassed in-store experience for our customers. - Sell high-quality fitness equipment face-to-face and over the phone, and Live Chat - Achieve sales targets by analysing the needs of the customer and making informed product recommendations. - Provide accurate information about our products to the customer, demonstrating products if necessary. - Work 40 hours per week 5 days per week rota to be advised monthly along with store locations. You may also be required to work some Bank Holidays. As we are a retail business, some weekend working may be required. - Ideally, have experience in travelling around the UK within a sales role. The successful Multi-Site Sales Advisor will have - A confident, proactive approach - Some sales experience would be preferable. - The ability to upsell and cross-sell, driving the sales process from initial welcome to product testing, to purchase. - The motivation to hit your targets month after month and earn generous bonuses month after month. - A passion about the customer experience - A good level of numeracy and communication skills Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!
Dec 26, 2025
Full time
Join us as a Multi-Site Sales Advisor covering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows. There may be occasions when the role will need to cover other sites across England! With a base salary of £28,000 along with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £500 per month. We are also offering the Multi-Site Sales Advisor role - A base salary of £28,000 - Pension scheme - A discretionary bonus scheme, where you could expect to earn in the region of £500 per month. - A full paid 30-minute lunch break - Generous staff discount (following probation) - A company car will be provided. - Personal use of in-store equipment after hours - Full product training and induction - 21 days paid holiday per year. - 5 days unpaid holiday - Working within a small friendly team We are looking for a Multi-Site Sales Advisor at Fitness Superstore, who will - Provide an unsurpassed in-store experience for our customers. - Sell high-quality fitness equipment face-to-face and over the phone, and Live Chat - Achieve sales targets by analysing the needs of the customer and making informed product recommendations. - Provide accurate information about our products to the customer, demonstrating products if necessary. - Work 40 hours per week 5 days per week rota to be advised monthly along with store locations. You may also be required to work some Bank Holidays. As we are a retail business, some weekend working may be required. - Ideally, have experience in travelling around the UK within a sales role. The successful Multi-Site Sales Advisor will have - A confident, proactive approach - Some sales experience would be preferable. - The ability to upsell and cross-sell, driving the sales process from initial welcome to product testing, to purchase. - The motivation to hit your targets month after month and earn generous bonuses month after month. - A passion about the customer experience - A good level of numeracy and communication skills Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!
Join us as a Multi-Site Sales Advisor covering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows. There may be occasions when the role will need to cover other sites across England! With a base salary of £28,000 along with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £500 per month. We are also offering the Multi-Site Sales Advisor role - A base salary of £28,000 - Pension scheme - A discretionary bonus scheme, where you could expect to earn in the region of £500 per month. - A full paid 30-minute lunch break - Generous staff discount (following probation) - A company car will be provided. - Personal use of in-store equipment after hours - Full product training and induction - 21 days paid holiday per year. - 5 days unpaid holiday - Working within a small friendly team We are looking for a Multi-Site Sales Advisor at Fitness Superstore, who will - Provide an unsurpassed in-store experience for our customers. - Sell high-quality fitness equipment face-to-face and over the phone, and Live Chat - Achieve sales targets by analysing the needs of the customer and making informed product recommendations. - Provide accurate information about our products to the customer, demonstrating products if necessary. - Work 40 hours per week 5 days per week rota to be advised monthly along with store locations. You may also be required to work some Bank Holidays. As we are a retail business, some weekend working may be required. - Ideally, have experience in travelling around the UK within a sales role. The successful Multi-Site Sales Advisor will have - A confident, proactive approach - Some sales experience would be preferable. - The ability to upsell and cross-sell, driving the sales process from initial welcome to product testing, to purchase. - The motivation to hit your targets month after month and earn generous bonuses month after month. - A passion about the customer experience - A good level of numeracy and communication skills Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!
Dec 26, 2025
Full time
Join us as a Multi-Site Sales Advisor covering primarily our stores in Newcastle, Sheffield, Manchester, and Northampton as well as pop-up shops and trade shows. There may be occasions when the role will need to cover other sites across England! With a base salary of £28,000 along with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £500 per month. We are also offering the Multi-Site Sales Advisor role - A base salary of £28,000 - Pension scheme - A discretionary bonus scheme, where you could expect to earn in the region of £500 per month. - A full paid 30-minute lunch break - Generous staff discount (following probation) - A company car will be provided. - Personal use of in-store equipment after hours - Full product training and induction - 21 days paid holiday per year. - 5 days unpaid holiday - Working within a small friendly team We are looking for a Multi-Site Sales Advisor at Fitness Superstore, who will - Provide an unsurpassed in-store experience for our customers. - Sell high-quality fitness equipment face-to-face and over the phone, and Live Chat - Achieve sales targets by analysing the needs of the customer and making informed product recommendations. - Provide accurate information about our products to the customer, demonstrating products if necessary. - Work 40 hours per week 5 days per week rota to be advised monthly along with store locations. You may also be required to work some Bank Holidays. As we are a retail business, some weekend working may be required. - Ideally, have experience in travelling around the UK within a sales role. The successful Multi-Site Sales Advisor will have - A confident, proactive approach - Some sales experience would be preferable. - The ability to upsell and cross-sell, driving the sales process from initial welcome to product testing, to purchase. - The motivation to hit your targets month after month and earn generous bonuses month after month. - A passion about the customer experience - A good level of numeracy and communication skills Passionate about fitness? Outgoing with great sales skills? Then we need you at Fitness Superstore! Founded in 1994, Fitness Superstore is the UK s leading Fitness Equipment Specialist. We are rated as excellent on Trust Pilot so please apply if you are excellent too!
Join us as a Customer Services Advisor at our Head Office earning a salary of £26,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. What we are also offering the Customer Service Advisor - Bonus. - Pension scheme. - 37.5 hours per week but get paid for 40! Enjoy a full paid 30-minute lunch break each day. - Generous staff discount (following probation). - 29 days holiday per year (including bank holidays). - Free on-site car parking. - Personal use of in-store equipment after hours. - Full on the job training. - Free tea & coffee. - Working within a small friendly team. A Customer Service Advisor at Fitness Superstore, will - Provide Excellent Customer Service: Deliver outstanding service to both internal and external customers, always ensuring a positive experience. - Handle Inbound and Outbound Calls: Manage inbound calls and proactively make outbound calls to customers, offering updates and support regarding their order status. - Order Processing: Efficiently process customer orders working alongside our fraud checks - Coordinate with 3rd Party Companies: Liaise with third-party service providers to ensure smooth order fulfilment and service delivery. - Customer Support: Answer customer enquiries via phone, email, and live chat using Zendesk, offering support and information about their orders, products, and services. - Carrier Reports & Claims: React promptly to carrier reports, investigate delivery issues, and process carrier claims for lost or damaged items. - Achieving Delivery Goals: Work towards company deadlines to ensure timely next-day deliveries, addressing any potential delays and finding resolutions where necessary. - Warehouse Collaboration: Collaborate with the warehouse team to ensure smooth order fulfilment and resolve any shipping-related concerns. - Platform Management: Use various portals such as Amazon, eBay, PayPal, and Klarna to manage orders, process payments, and provide customer support through these platforms. - Complaint Resolution: Address and resolve customer complaints effectively, ensuring a positive outcome for the customer while maintaining company standards. Working 37.5 hours per week Monday to Friday (either 08 00, 09 00 or 10 00). Weekends on a shift basis (1 in 3). However, due to the needs of the business this may change to either a 1 in 2 basis or a 1 in 4 basis therefore, allowing time with your family and friends. (Weekend hours would be Saturday 09 00, Sunday 11 00). The successful Customer Service Advisor will have - Have at least 12 months experience within a customer service office-based environment. - Great communication skills as you will be dealing with customer queries whether face-to-face and over the phone. - The ability to work in a pressurised environment with experience of juggling multiple tasks simultaneously. - The ability to be a team player. - Excellent attention to detail. - Computer literate skills including Excel, Word, and Outlook. - Strong communication skills, both written and verbal, with a professional and friendly manner. - Experience with customer service platforms, particularly Zendesk, is a plus. - Ability to process orders, handle fraud checks, and resolve delivery issues efficiently. - Familiarity with online selling platforms such as Amazon, eBay, PayPal, and Klarna, an advantage but full training will be given - Excellent organizational skills with the ability to work under tight deadlines and manage workload. - A proactive, flexible, solution-oriented attitude and a passion for delivering exceptional customer service.
Dec 23, 2025
Full time
Join us as a Customer Services Advisor at our Head Office earning a salary of £26,350 per annum with a discretionary bonus scheme from day one where you could expect to earn an additional £1,400 per annum. What we are also offering the Customer Service Advisor - Bonus. - Pension scheme. - 37.5 hours per week but get paid for 40! Enjoy a full paid 30-minute lunch break each day. - Generous staff discount (following probation). - 29 days holiday per year (including bank holidays). - Free on-site car parking. - Personal use of in-store equipment after hours. - Full on the job training. - Free tea & coffee. - Working within a small friendly team. A Customer Service Advisor at Fitness Superstore, will - Provide Excellent Customer Service: Deliver outstanding service to both internal and external customers, always ensuring a positive experience. - Handle Inbound and Outbound Calls: Manage inbound calls and proactively make outbound calls to customers, offering updates and support regarding their order status. - Order Processing: Efficiently process customer orders working alongside our fraud checks - Coordinate with 3rd Party Companies: Liaise with third-party service providers to ensure smooth order fulfilment and service delivery. - Customer Support: Answer customer enquiries via phone, email, and live chat using Zendesk, offering support and information about their orders, products, and services. - Carrier Reports & Claims: React promptly to carrier reports, investigate delivery issues, and process carrier claims for lost or damaged items. - Achieving Delivery Goals: Work towards company deadlines to ensure timely next-day deliveries, addressing any potential delays and finding resolutions where necessary. - Warehouse Collaboration: Collaborate with the warehouse team to ensure smooth order fulfilment and resolve any shipping-related concerns. - Platform Management: Use various portals such as Amazon, eBay, PayPal, and Klarna to manage orders, process payments, and provide customer support through these platforms. - Complaint Resolution: Address and resolve customer complaints effectively, ensuring a positive outcome for the customer while maintaining company standards. Working 37.5 hours per week Monday to Friday (either 08 00, 09 00 or 10 00). Weekends on a shift basis (1 in 3). However, due to the needs of the business this may change to either a 1 in 2 basis or a 1 in 4 basis therefore, allowing time with your family and friends. (Weekend hours would be Saturday 09 00, Sunday 11 00). The successful Customer Service Advisor will have - Have at least 12 months experience within a customer service office-based environment. - Great communication skills as you will be dealing with customer queries whether face-to-face and over the phone. - The ability to work in a pressurised environment with experience of juggling multiple tasks simultaneously. - The ability to be a team player. - Excellent attention to detail. - Computer literate skills including Excel, Word, and Outlook. - Strong communication skills, both written and verbal, with a professional and friendly manner. - Experience with customer service platforms, particularly Zendesk, is a plus. - Ability to process orders, handle fraud checks, and resolve delivery issues efficiently. - Familiarity with online selling platforms such as Amazon, eBay, PayPal, and Klarna, an advantage but full training will be given - Excellent organizational skills with the ability to work under tight deadlines and manage workload. - A proactive, flexible, solution-oriented attitude and a passion for delivering exceptional customer service.
