Workshop Recruitment

We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. You will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary details to facilitate fast resolution. Perform root cause analysis on recurring or complex issues to prevent future occurrences. Provide reports and documentation on findings to management and other teams for further review or corrective action. Ensure that all incidents and requests are handled in accordance with established SLAs. Follow compliance, security, and quality assurance guidelines during troubleshooting and system changes. Skills and Knowledge Customer focused and have a genuine desire to provide a quality service. Excellent written and verbal communication skills. A team player who can contribute to a collaborative working environment An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management of Microsoft 365 products, including but not limited to Exchange, SharePoint, OneDrive, and Intune. Management of Azure resources such as Azure Session Desktops and Azure files. Windows Server administration including Active Directory, Group Policy, DHCP and DNS. Solid understanding of network infrastructure, including DNS, Wi-Fi, VLANs, and VPNs, with an ability to troubleshoot connectivity issues. Experience with VOIP technologies, particularly Microsoft Teams telephony, and its integration within the MSP environment. Salary and Benefits £27-28K Hybrid Working, 3 days office based, 2 days from home Company Pension Scheme Life Assurance Private Healthcare Professional Growth Opportunities and Training Available 20 days holiday plus bank holidays Special Leave for birthdays and Christmas On-site Parking Volunteer Days Employee Assistance Programme

Are you an organised, creative and motivated Marketing Coordinator looking for your next career move Our client in Waterlooville is seeking a talented Marketing Coordinator to support the planning, delivery and execution of marketing campaigns and business projects that directly contribute to company growth. This is an exciting opportunity for a proactive Marketing Coordinator to take ownership of marketing activity, digital content, project timelines and internal systems playing a key role in driving brand visibility and operational excellence. Key Duties as a Marketing Coordinator, you will: Manage and maintain company websites, uploading content and liaising with web developers. Create market-specific and general email campaigns with engaging content, along with maintaining a GDPR-compliant contact database. Plan, monitor and report on AdWords campaigns to support business strategy and product performance. Manage and grow the company s social media presence across relevant channels. Carry out competitor analysis, maintaining an up-to-date pricing and insight database. Conduct market research for new product development and supplier identification. Recommend and coordinate company attendance at exhibitions and events. Support marketing initiatives that enhance client and prospect engagement. Manage the customer review process. Coordinate and deliver projects, including planning, scheduling, monitoring progress and reporting to stakeholders. Assist with the design of internal and external sales materials, working with the in-house design team. Support internal systems and attend networking/exhibition events to promote company products. Essential Skills & Knowledge Good digital marketing knowledge including SEO and PPC Knowledge of social media platforms Experience using WordPress would be an advantage Strong time-management skills with the ability to prioritise multiple campaigns and projects. Effective organisation and planning skills with excellent attention to detail. Confident problem-solving abilities and a proactive approach. Excellent written and verbal communication skills. Ability to work collaboratively across teams and liaise with suppliers and external partners. Salary and Reward Competitive salary of £29K 24 days holiday per annum On site parking Pension Office based - 9.00am - 5.30pm Varied and engaging role within a supportive team Opportunity to contribute to both marketing and business project delivery Role with real ownership, visibility and growth potential

Our client is looking for a Maintenance Engineer to join their Manufacturing & Distribution team, where you'll play a key role in keeping their equipment running smoothly and efficiently. This is a hands-on role in a fast-paced environment, ideal for someone who thrives on solving problems and making a real impact. Shift: Nightshift 00:00 to 08:00 Sunday - Thursday Key Responsibilities: Perform planned and reactive maintenance on mechanical, pneumatic, and electrical systems Ensure process-critical equipment is maintained to the highest standards Support continuous improvement initiatives and contribute to quality and service goals Work collaboratively with production and engineering teams What They Are Looking For: Completed engineering apprenticeship Minimum qualification: ONC, City & Guilds Level 3, NVQ Level 3 or equivalent Proven ability to diagnose faults and resolve issues across a range of systems Flexible, resilient, and committed to high standards of work Why Join Them Be part of a company that values curiosity, courage, compassion, collaboration, and commercial thinking Work in a supportive and inclusive environment Opportunities for growth and development Make a difference in a business that helps millions of people every day Benefits: Annual pay rises are reviewed annually Pension is 8% from the employer and 4% from the employee Holiday entitlement is 29 days including bank holidays Bank holidays are considered normal working days but can be booked off as normal holiday Healthcare cash plan available Discounts scheme for retailers Discounted eye care products

OCTOBER START DATE Our client, is a well-established B2B Marketing company who specialise in many industries including engineering, manufacturing, insurance and IT. They are looking for a proactive, organised and driven Campaign Manager to join their busy team. This role will involve understanding your clients target markets and contacting potential customers to introduce a service and gain insight into their needs generating leads for the business. In this role you will be Making outbound calls to create data of potential customers and clients to understand their needs, open up opportunities of working together and generating leads Weekly email marketing mail shots, compiling these in line with clients needs Calling clients to update them on weekly progress, maintaining stats and figures General adhoc administrative tasks and maintain data systems Required skills and experience Previous experience in telemarketing or outbound phone based work would be desirable Ability to communicate effectively over the telephone and via written correspondence is essential Driven, motivated character who is incentivised by targets and good commission structure Good computer skills Working hours Mon Thu: 08 30, Fri: 08 00 (40 hours per week) Salary £25,500 with an OTE of £30 £32k per annum Perks & Benefits: Flexitime. Regular Incentives & Rewards. Subsidised Gym Membership. Free Lunch Friday. Dress Down. Pool Table.

Our client based in Waterlooville is looking to recruit an experienced Brake Press Operator to join their team, the company is a leading manufacturer of fire and safety products. Hours: Monday Friday either 6am 2pm or 9.30am 6pm after training Responsibilities: Set, Program and operate Press brake press machine and train future operators. Interpret technical drawings, blueprints, and work orders. Finding correct tooling /program per set Producing folded parts to drawing supplied, measuring with Vernier Caliper, Protractors etc. Adjust machine settings as needed to ensure precision and accuracy. Maintain a clean and safe working environment. Collaborate with team members and supervisors to meet production goals. Requirements: Proven experience in relevant position in the metal industry or operating a brake press Existing knowledge of Trumpf press breaks is beneficial Ability to read and interpret technical drawings and blueprints. Strong understanding of sheet metal materials and forming techniques. Attention to detail and commitment to producing high-quality work. Reliable, punctual, and safety conscious Good team player with good communication skills Benefits: Competitive hourly rate Free tea/ coffee and soft drinks Free parking Holiday Overtime opportunities Pension plan Opportunities for training and advancement Supportive team environment

Our client, a market leading, growing business who has developed a niche piece of software that provides specific cutting-edge information and analysis services to its customers and who is keen gain market dominance making them the first point of reference in this market. This is a great opportunity to join a growing business. The role of the Business Development Executive will be to help support the implementation of the company s sales strategy in the UK and overseas. You will be expected to help generate appointments for demonstrations and ensure that existing clients are aware of other products available to them. This role has potential growth to develop into a more technical sales role for the right candidate in the future. This is a full time, office-based role. Responsibilities: • Online research of potential clients, companies, and contacts. • Engage with prospects by phone, email, or LinkedIn • Build a pipeline for the sales • Successfully explain the value of product to set up meetings with qualified prospects • Handle objections from potential customers who may be using or considering a competitor • Establish and maintain relationships with customers to gain referrals and expand the customer base • Account expansion and retention activities including cross selling into new areas. Experience, knowledge and Skills set required • Confident selling in a proactive and consultative way • Capable of making both cold and warm sales calls on the telephone and be happy to attend online meetings via Teams • Negotiating terms and commitment from others • Exceeding targets for appointments and closed deals • Self-starter who is inquisitive and hungry to learn • Multi-tasker who is organised, with a great attention to detail • Wants to learn to sell complex technology products and future development Salary and Reward £28,000 - £30,000 depending on experience + OTE Mentorship & Career Development: Training, one-on-one coaching, and advancement opportunities Comprehensive Benefits: Health Plan, Cycle to work scheme Holidays: 25 days per annum increasing to 28 after 3 years Pension: 5% company scheme Full time hours with some flexibility with start and finish times and early finish on Friday (9am - 5.30pm ideal) Regular Social Events

Our client specialises in cable assemble and wiring harness for the defence, automotive and business sectors, they are looking for an Electronic Assembler to join their team. Job Responsibilities Assemble electronic components, circuit boards, and wiring harnesses according to schematics and work instructions Perform soldering Collaborate with engineers and quality assurance teams to resolve assembly issues Job requirements Proven experience in electronic assembly Ability to read and interpret technical drawings Team player with good communication skills

Assembler / Production Operator (Double Days) Havant £14.25 per hour On Going Temporary Work Our client based in the Havant area requires Assemblers to work on double day shift and night shift, the role will involve assembling products in a clean room environment, previous experience in a production/assembly role is essential for this position. Shift Hours: Double Day Shift 6am - 2pm and 2pm - 10pm alternating on a weekly basis.

Our client is contracted to provide responsive maintenance and void property works. This is for both in hours and part of a call out rota in the Portsmouth area. Workshop Recruitment are seeking a conscientious and enthusiastic Electrician with a can-do attitude and flexible approach. You must have relevant qualifications, commercial experience along with domestic, working in your core trade with additional experience and capability to complete tasks outside your competency, working in and around Portsmouth. KEY DUTIES Electrical tests and inspections. Reactive repairs and fault finding. Full domestic electrical rewiring. Electrical installation to kitchens and bathrooms. Electrical installation of domestic heating systems Re-active maintenance Planned maintenance KNOWLEDGE AND SKILLS REQUIRED: City & Guilds th Edition Electrical Regulations REQUIRED: City & Guilds 2391 Testing & Inspection or equivalent 18th Edition Electrical Regulations working knowledge desirable NVQ 3 in electrical installation Full current driving licence A DBS check is required before commencement of role 2-5 years of working in Social Housing or Building Maintenance environment. Be able to demonstrate you are a competent tradesperson and have the tools to do the work. Have the prerequisite technical, statutory, and legislative knowledge for the trades you perform for the company, ensuring you keep abreast of the updates and changes. Diagnose Faults Excellent customer service Knowledge of the Portsmouth area BENEFITS 23 days holiday plus bank holidays Buy and Sell Holiday On Call bonuses Life Insurance Discounted Gym Membership Contributory Pension scheme Reward programmes Company Van and fuel card Uniform Employee Assistance Programme

Workshop Recruitment is looking for a Door Entry Engineer to undertake responsive and routine repairs and void repairs This is a permanent position which will be suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. You will be working in but not limited to, Social Housing, Schools, Public Conveniences, Offices, Heritage and Museums. You will need to have an open and positive attitude, be a team player and be able to embrace and work in new ways to improve yourself, the team and service to the client. When dealing with customers, client representatives or peers and team members you will be professional at all times and demonstrate high standards of customer service and care. KEY RESPONSIBILITIES Repairs and installation to include fault finding, programming, and commissioning of door entry systems across a variety of buildings where secured access is required. KNOWLEDGE REQUIRED Be able to demonstrate you are a competent engineer and have the tools to do the work. Have the prerequisite technical, statutory, and legislative knowledge for the trades you perform for the company ensuring you keep abreast of updates and changes. Have knowledge of the materials and methods used in the building and maintenance industry. Working with Videx and Tynetec Door entry systems. Working with KMS and PAC Access systems EXPERIENCE REQUIRED 2 5 yrs. experience of working in Social Housing or Building Maintenance environment. 3-5 yrs. experience in the Security industry. QUALIFICATION REQUIRED City and Guilds in Electronic security systems City and Guilds in Electronic principles (Desirable) Automation to BS EN 16005 (Desirable) Time served experience will be considered

Our client is a professional established building company, they are looking for a skilled labourer with a great attitude and excellent work ethic. Experience with power tools and the ability to assist all trades, lifting and shifting, mixing sand and cement are examples of the duties asked, an in date CSCS card, and provide 2 x sources of references, must live near Petersfield. Must be physically fit and strong, work will be site cleanliness and organising of materials, clearing after trades, organising site materials, maintaining site set up, take off deliveries and storage, loading / unloading deliveries, among using power tools and assisting trades, must be able to provide 2 x sources of references, this is for a new development in Petersfield. Duties include: Mixing sand & cement Carrying / lifting / shifting materials Using power tools Assisting all trades Site clearance Groundworks / Digging Assisting with Carpentry Health & safety awareness Working with a team Key Skills: Good presentation skills Excellent communication skills Work on your own / team Good work ethic Reliable Professional Good time keeping and attendance Ability to work under pressure Attention to detail