Thefutureworks

Internal Sales & Customer Service Co-ordinator Coventry (On-site) Mon-Fri, 08:45-16:45 (45 min lunch) £32,000 - £35,000We're recruiting for a proactive Internal Sales & Customer Service Co-ordinator to join a growing business in Coventry. This role combines inbound/outbound sales, account management, and customer service, supporting both customers and the external sales team.Key Duties: Handle inbound enquiries and generate new business Proactively contact customers and follow up quotations Upsell/cross-sell to maximise revenue Process orders and maintain CRM records Build strong customer relationships and resolve queries Support external sales team and meet sales targetsAbout You: Experience in internal sales, customer service, or telesales Strong communication and organisational skills Proactive, target-driven, and customer-focused Confident using CRM systems and Microsoft OfficeBenefits: 26 days holiday + bank holidays Pension up to 10.5% Healthcare cash plan Life assurance (3x salary)

We are currently recruiting on behalf of our client for a Pre-Planned Maintenance (PPM) Administrator to join their busy and growing team in Coventry. This is an excellent temp-to-perm opportunity, offering long-term stability for the right candidate. This role is ideal for someone highly organised, proactive, and confident managing multiple tasks within a fast-paced service environment. The Role As a PPM Administrator, you will play a key role in coordinating and scheduling planned maintenance visits, ensuring excellent customer service and smooth operational delivery. Key Responsibilities Schedule and coordinate all planned maintenance visits in line with service contracts Liaise with engineers, customers, and internal teams to ensure efficient booking of works Monitor maintenance schedules and ensure deadlines are met Act as the main point of contact for customer queries regarding planned maintenance Provide clear and professional communication before and after service visits Maintain accurate records, reports, and compliance documentation Update internal systems with job progress, outcomes, and follow-up actions Support the wider service team with general administrative duties What We're Looking For Essential: Previous administrative experience (ideally within service, engineering, or maintenance sectors) Strong organisational and time management skills Excellent communication and customer service abilities High attention to detail and problem-solving skills Confident IT skills, including Excel (pivot tables, lookups, filtering) Ability to work both independently and as part of a team Desirable: Experience using scheduling or service management systems Understanding of maintenance processes or engineering terminology Personal Attributes Proactive, reliable, and able to take ownership of tasks Calm under pressure with strong prioritisation skills Positive and team-focused attitude Professional and customer-focused approach What's on Offer Temp-to-perm opportunity with long-term prospects Supportive and friendly working environment Opportunity to develop within a growing organisation

Paralegal - Property Department Location: Banbury Full-time Monday to Friday (35 hour week) Join a highly regarded law firm and build your legal career in our busy Property Department. This is an ideal role for law graduates or those with a legal background who want hands-on experience in Residential Conveyancing and client care. What you'll do: Prepare legal documents and follow fee earner dictations Maintain and progress client files from start to completion Liaise with clients, estate agents, and colleagues Support the Conveyancing process and provide quotes Keep accurate case records and meet deadlines What we're looking for: Law degree or experience in a legal environment Strong typing and organisational skills Professional communication and client service Team-focused, adaptable, and detail-driven Why join: You'll gain valuable legal experience, training in Conveyancing, and the chance to work in a friendly, professional team with clear opportunities to grow. Excellent career development, LEXCEL accredited and a member of Law Society CQS Panel. 25 days holiday, plus statuary, pension. Posting History