Are you anecologist with a desire to put your expertise to good use across a diversity of projects with the support of an experienced team?Are you ambitious to develop your technical skills and career in line with a defined career pathway that follows the route you choose? Do you want to find a work/life balance despite the nocturnal nature of bat work? The Company: As Tetra Tech builds on its demon
Feb 05, 2026
Full time
Are you anecologist with a desire to put your expertise to good use across a diversity of projects with the support of an experienced team?Are you ambitious to develop your technical skills and career in line with a defined career pathway that follows the route you choose? Do you want to find a work/life balance despite the nocturnal nature of bat work? The Company: As Tetra Tech builds on its demon
We are seeking a detail-oriented and motivated individual for the position of Administration/Compliance Support. The successful candidate will play a pivotal role in supporting both administrative functions, ensuring compliance with relevant policies and regulations, and contributing to effective office management within our organisation. Responsibilities: Compliance Assistance: Support the implementation and maintenance of compliance programmes. Assist in monitoring and ensuring adherence to regulatory requirements. Collaborate with departments to facilitate compliance training sessions. Document Control: Maintain accurate and up-to-date records related to compliance activities. Organise and file compliance-related documentation for easy retrieval. Assist in the preparation of compliance reports and presentations. Administrative Support : Provide general administrative support to various individuals and teams. Assist in scheduling meetings, managing calendars, and making travel arrangements. Handle incoming calls, emails, and correspondence with professionalism and efficiency. Policy Implementation : Support the implementation and communication of organisational policies. Work with Hotels to ensure policies are understood and followed. Data Entry and Reporting : Input and manage data in compliance databases, ensuring accuracy. Generate routine reports and assist in data analysis related to compliance activities. Communication : Serve as a point of contact for compliance-related inquiries. Assist in preparing and distributing internal communications related to compliance matters. Training Coordination : Assist in coordinating training for employees. Maintain training records and follow up on outstanding training requirements. Qualifications and Experience : Proven experience in an administrative or compliance support role. Understanding of compliance principles and regulations. Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Proficient in MS Office Suite and other relevant software. Attention to detail and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Qualifications in administration or compliance are a plus. Familiarity with understanding, monitoring and developing policies, processes, and procedures. Previous experience in administration or compliance support is highly desirable. Your email address will not be published. Required fields are marked Type here Name Email Website
Feb 05, 2026
Full time
We are seeking a detail-oriented and motivated individual for the position of Administration/Compliance Support. The successful candidate will play a pivotal role in supporting both administrative functions, ensuring compliance with relevant policies and regulations, and contributing to effective office management within our organisation. Responsibilities: Compliance Assistance: Support the implementation and maintenance of compliance programmes. Assist in monitoring and ensuring adherence to regulatory requirements. Collaborate with departments to facilitate compliance training sessions. Document Control: Maintain accurate and up-to-date records related to compliance activities. Organise and file compliance-related documentation for easy retrieval. Assist in the preparation of compliance reports and presentations. Administrative Support : Provide general administrative support to various individuals and teams. Assist in scheduling meetings, managing calendars, and making travel arrangements. Handle incoming calls, emails, and correspondence with professionalism and efficiency. Policy Implementation : Support the implementation and communication of organisational policies. Work with Hotels to ensure policies are understood and followed. Data Entry and Reporting : Input and manage data in compliance databases, ensuring accuracy. Generate routine reports and assist in data analysis related to compliance activities. Communication : Serve as a point of contact for compliance-related inquiries. Assist in preparing and distributing internal communications related to compliance matters. Training Coordination : Assist in coordinating training for employees. Maintain training records and follow up on outstanding training requirements. Qualifications and Experience : Proven experience in an administrative or compliance support role. Understanding of compliance principles and regulations. Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Proficient in MS Office Suite and other relevant software. Attention to detail and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Qualifications in administration or compliance are a plus. Familiarity with understanding, monitoring and developing policies, processes, and procedures. Previous experience in administration or compliance support is highly desirable. Your email address will not be published. Required fields are marked Type here Name Email Website
A leading logistics company is seeking a Transport Team Manager in Hatfield to oversee overnight operations, manage collections and deliveries, and lead a team of drivers. The ideal candidate will have extensive experience in transport operations, knowledge of transport management systems, and will be responsible for ensuring on-time service and compliance with regulations. The position offers a competitive salary and a supportive team environment with opportunities for professional growth.
Feb 05, 2026
Full time
A leading logistics company is seeking a Transport Team Manager in Hatfield to oversee overnight operations, manage collections and deliveries, and lead a team of drivers. The ideal candidate will have extensive experience in transport operations, knowledge of transport management systems, and will be responsible for ensuring on-time service and compliance with regulations. The position offers a competitive salary and a supportive team environment with opportunities for professional growth.
Are you an experienced Learning and Development Professional looking for your next role? We're looking for a Learning & Development Partner on a 1 year fixed term contract (maternity cover) to help design, deliver and continuously improve learning that supports our people, our culture and our strategic priorities. Working closely with the Learning & Development Manager, you'll play a key role in bringing our Learning Programme to life - blending digital, virtual and face-to-face approaches to maximise engagement, impact and compliance. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key Responsibilities: - Design, develop and deliver engaging learning interventions using blended approaches (virtual, face-to-face and digital), aligned to the 70:20:10 learning model. - Support delivery of the L&D plan, including cultural, interpersonal skills, Diversity & Inclusion and management development programmes. - Create and maintain essential and mandatory learning, ensuring compliance with legislative, policy and best-practice requirements. - Work collaboratively with stakeholders, subject matter experts and project teams to identify needs and deliver effective learning solutions. - Partner with the Digital L&D Specialist to develop and continuously improve high-quality digital and e-learning content. - Evaluate learning impact using data and insight, driving continuous improvement and informed decision-making. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include: - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: 1st stage (virtual) - WC 02/03/2026 2nd stage (face to face) - WC 09/03/2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Feb 05, 2026
Full time
Are you an experienced Learning and Development Professional looking for your next role? We're looking for a Learning & Development Partner on a 1 year fixed term contract (maternity cover) to help design, deliver and continuously improve learning that supports our people, our culture and our strategic priorities. Working closely with the Learning & Development Manager, you'll play a key role in bringing our Learning Programme to life - blending digital, virtual and face-to-face approaches to maximise engagement, impact and compliance. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key Responsibilities: - Design, develop and deliver engaging learning interventions using blended approaches (virtual, face-to-face and digital), aligned to the 70:20:10 learning model. - Support delivery of the L&D plan, including cultural, interpersonal skills, Diversity & Inclusion and management development programmes. - Create and maintain essential and mandatory learning, ensuring compliance with legislative, policy and best-practice requirements. - Work collaboratively with stakeholders, subject matter experts and project teams to identify needs and deliver effective learning solutions. - Partner with the Digital L&D Specialist to develop and continuously improve high-quality digital and e-learning content. - Evaluate learning impact using data and insight, driving continuous improvement and informed decision-making. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include: - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: 1st stage (virtual) - WC 02/03/2026 2nd stage (face to face) - WC 09/03/2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About the Role We are seeking experienced Complaints Officers to join a busy Social Housing team within a West Midlands local authority. You will be responsible for managing and responding to Stage 1 complaints , ensuring timely, accurate, and customer-focused resolutions in line with statutory and internal policies. Key Responsibilities Handle Stage 1 complaints relating to social housing services. Investigate issues thoroughly and liaise with relevant departments to gather information. Draft clear, professional responses within agreed timescales. Maintain accurate records and update case management systems. Provide excellent customer service and ensure compliance with complaint handling standards. Requirements Previous experience in complaints handling within social housing or local government. Strong written communication skills for drafting formal responses. Ability to manage caseloads and meet deadlines. Knowledge of housing legislation and complaint procedures is desirable. Proficient in IT systems and case management tools. Working Arrangements Hybrid role: 3 days per week in the office , remainder remote. Full-time hours (37 per week).
Feb 05, 2026
Contractor
About the Role We are seeking experienced Complaints Officers to join a busy Social Housing team within a West Midlands local authority. You will be responsible for managing and responding to Stage 1 complaints , ensuring timely, accurate, and customer-focused resolutions in line with statutory and internal policies. Key Responsibilities Handle Stage 1 complaints relating to social housing services. Investigate issues thoroughly and liaise with relevant departments to gather information. Draft clear, professional responses within agreed timescales. Maintain accurate records and update case management systems. Provide excellent customer service and ensure compliance with complaint handling standards. Requirements Previous experience in complaints handling within social housing or local government. Strong written communication skills for drafting formal responses. Ability to manage caseloads and meet deadlines. Knowledge of housing legislation and complaint procedures is desirable. Proficient in IT systems and case management tools. Working Arrangements Hybrid role: 3 days per week in the office , remainder remote. Full-time hours (37 per week).
Finance Business Partner Location: Gateshead, NE8 1NS Salary: £40,000 - £46,000 Dependent on experience Hours Per Week: 35 Closing Date: 5 th February 2026 Join the company - Where Every Role Adds Up to a Life Well Lived They're now looking for a Finance Business Partner to join their friendly and dedicated Finance Team. If you're organised, proactive, and passionate about people, this is your chance to help shape a workforce that truly cares. Please note this role does not qualify for visa sponsorship. They're more than a disability charity-they're a community of passionate professionals committed to enabling children, young people, and adults to live full, flourishing lives. Guided by their core values- Open, Enabling, Inclusive, and Courageous -they deliver personalised care and support that makes a real difference. Please note they reserve the right to close this advert before the expiry date if the right candidate is appointed. What You'll Be Doing The Finance Business Partner works closely with the business to support the organisation by providing relevant financial information and adds value using financial analysis. Analysis includes preparation of monthly management accounts, annual budgeting, reforecasting and ad hoc analysis as required. This work provides support in decision-making across the business and provides reports as necessary to Senior Managers, Directors and the Board. You will be working on a hybrid basis and must be able to get to their Head Office in Gateshead. supporting budget holders to understand and improve financial performance, income reconciliations, reviewing and reconciling restricted funds. What They're Looking For They welcome applications from individuals who: Are detail-oriented and thrive in a fast-paced environment. Have excellent communication and organisational skills. CCAB Qualified or equivalent. A proven record of providing commercial support. Good excel skills. Charity or Care Sector experience. Why Work With Them? They believe their people are their greatest asset. That's why they offer: Recognition & Rewards: Be nominated for a recognition letter or a gift voucher (up to £50) for going above and beyond. Training & Development: Access to an excellent training package to support your growth. Generous Leave: 25 days annual leave + 8 bank holidays (rising to 28 days after 5 years). Pension Scheme Employee Assistance Programme: Supporting your wellbeing, whenever you need it. Their Commitment They are the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up. Through a wide range of disability care, special education, and rehabilitation services they promote inclusion and wellbeing for all. Together, they work to see people take part, contribute and be valued. They put the elements in place that all add up to connected lives. They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Feb 05, 2026
Full time
Finance Business Partner Location: Gateshead, NE8 1NS Salary: £40,000 - £46,000 Dependent on experience Hours Per Week: 35 Closing Date: 5 th February 2026 Join the company - Where Every Role Adds Up to a Life Well Lived They're now looking for a Finance Business Partner to join their friendly and dedicated Finance Team. If you're organised, proactive, and passionate about people, this is your chance to help shape a workforce that truly cares. Please note this role does not qualify for visa sponsorship. They're more than a disability charity-they're a community of passionate professionals committed to enabling children, young people, and adults to live full, flourishing lives. Guided by their core values- Open, Enabling, Inclusive, and Courageous -they deliver personalised care and support that makes a real difference. Please note they reserve the right to close this advert before the expiry date if the right candidate is appointed. What You'll Be Doing The Finance Business Partner works closely with the business to support the organisation by providing relevant financial information and adds value using financial analysis. Analysis includes preparation of monthly management accounts, annual budgeting, reforecasting and ad hoc analysis as required. This work provides support in decision-making across the business and provides reports as necessary to Senior Managers, Directors and the Board. You will be working on a hybrid basis and must be able to get to their Head Office in Gateshead. supporting budget holders to understand and improve financial performance, income reconciliations, reviewing and reconciling restricted funds. What They're Looking For They welcome applications from individuals who: Are detail-oriented and thrive in a fast-paced environment. Have excellent communication and organisational skills. CCAB Qualified or equivalent. A proven record of providing commercial support. Good excel skills. Charity or Care Sector experience. Why Work With Them? They believe their people are their greatest asset. That's why they offer: Recognition & Rewards: Be nominated for a recognition letter or a gift voucher (up to £50) for going above and beyond. Training & Development: Access to an excellent training package to support your growth. Generous Leave: 25 days annual leave + 8 bank holidays (rising to 28 days after 5 years). Pension Scheme Employee Assistance Programme: Supporting your wellbeing, whenever you need it. Their Commitment They are the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up. Through a wide range of disability care, special education, and rehabilitation services they promote inclusion and wellbeing for all. Together, they work to see people take part, contribute and be valued. They put the elements in place that all add up to connected lives. They are committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. They are committed to the Disability Confident Scheme and to equal opportunities therefore they welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
HR Administrator - Temporary role until October Location: Willand, Cullompton Working Hours: Monday - Friday 8AM-4PM Salary: Competitive Salary + benefitsAbout Us Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categ
Feb 05, 2026
Full time
HR Administrator - Temporary role until October Location: Willand, Cullompton Working Hours: Monday - Friday 8AM-4PM Salary: Competitive Salary + benefitsAbout Us Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categ
A specialist manufacturing firm in the UK is seeking a Head of Supply Chain to lead and develop a growing team. This pivotal role involves strategic direction and operational involvement within a long-established organization known for its innovation and quality. The ideal candidate will have significant experience in SME manufacturing and proven leadership skills, capable of driving performance improvements. The position offers a competitive salary up to £85k plus a car allowance, with hybrid working flexibility.
Feb 05, 2026
Full time
A specialist manufacturing firm in the UK is seeking a Head of Supply Chain to lead and develop a growing team. This pivotal role involves strategic direction and operational involvement within a long-established organization known for its innovation and quality. The ideal candidate will have significant experience in SME manufacturing and proven leadership skills, capable of driving performance improvements. The position offers a competitive salary up to £85k plus a car allowance, with hybrid working flexibility.
Our client, a highly-regarded primary school in North London, Greater London, is seeking a dedicated and compassionate full-time PMLD (Profound and Multiple Learning Disabilities) Teaching Assistant to join their inclusive and supportive team. In this rewarding role, you will have the opportunity to make a meaningful difference in the lives of children with complex needs, helping them to reach their full potential. As a PMLD Teaching Assistant , you will work closely with our experienced teaching staff to provide specialised, individualised support to students with profound and multiple learning disabilities. This may include assisting with personal care, facilitating communication, and implementing tailored learning and therapy programmes. Your role will be vital in ensuring our students feel safe, comfortable, and engaged throughout the school day. We are looking for an individual who is not only skilled and knowledgeable, but also passionate about making a positive impact on the lives of children with additional needs. You should have a genuine interest in child development and a strong commitment to inclusive education. Previous experience working with children who have PMLD or other complex needs is highly desirable, but we are also open to considering enthusiastic applicants who can demonstrate a willingness to learn and adapt. In addition to your essential teaching assistant duties, you may also be asked to contribute to the wider life of the school, such as accompanying students on educational visits, assisting with extracurricular activities, or supporting with administrative tasks. This varied and rewarding role will allow you to develop a broad range of skills and experience, making it an excellent opportunity for those looking to progress their career in the education sector. Our client is proud to offer a competitive salary of £95 - £114.55 per day, as well as a comprehensive benefits package that includes: Generous holiday allowance Opportunities for continued professional development Access to a range of wellbeing initiatives Supportive and collaborative working environment Key Responsibilities: Provide personalised support to students with PMLD, tailoring your approach to meet their individual needs Assist with personal care tasks, such as feeding, toileting, and dressing, while maintaining dignity and respect Facilitate communication and interaction, using a range of assistive technologies and alternative communication methods Implement and monitor the effectiveness of learning and therapy programmes, collaborating with teachers and therapists Ensure a safe, stimulating, and inclusive learning environment for all students Contribute to the planning and delivery of engaging and meaningful lessons and activities Support students during breaks, mealtimes, and transitions, promoting independence where appropriate Participate in regular training and professional development opportunities to enhance your skills and knowledge Required Qualifications and Experience: Experience working with children who have PMLD or other complex needs, either in an educational or care setting Excellent communication and interpersonal skills, with the ability to build positive relationships with students, families, and colleagues Strong organisational skills and the ability to work effectively as part of a team Patience, empathy, and a genuine passion for supporting children with additional needs Willingness to learn and adapt to the unique needs of each student Relevant qualifications in education, special needs, or a related field would be advantageous If you are excited by the prospect of joining a dynamic and inclusive school community, and you have the necessary skills and experience to make a real difference in the lives of our students, we encourage you to apply for this rewarding role. Please submit your CV and a cover letter outlining your suitability for the position. We look forward to hearing from you and to the possibility of welcoming you to our team.
Feb 05, 2026
Full time
Our client, a highly-regarded primary school in North London, Greater London, is seeking a dedicated and compassionate full-time PMLD (Profound and Multiple Learning Disabilities) Teaching Assistant to join their inclusive and supportive team. In this rewarding role, you will have the opportunity to make a meaningful difference in the lives of children with complex needs, helping them to reach their full potential. As a PMLD Teaching Assistant , you will work closely with our experienced teaching staff to provide specialised, individualised support to students with profound and multiple learning disabilities. This may include assisting with personal care, facilitating communication, and implementing tailored learning and therapy programmes. Your role will be vital in ensuring our students feel safe, comfortable, and engaged throughout the school day. We are looking for an individual who is not only skilled and knowledgeable, but also passionate about making a positive impact on the lives of children with additional needs. You should have a genuine interest in child development and a strong commitment to inclusive education. Previous experience working with children who have PMLD or other complex needs is highly desirable, but we are also open to considering enthusiastic applicants who can demonstrate a willingness to learn and adapt. In addition to your essential teaching assistant duties, you may also be asked to contribute to the wider life of the school, such as accompanying students on educational visits, assisting with extracurricular activities, or supporting with administrative tasks. This varied and rewarding role will allow you to develop a broad range of skills and experience, making it an excellent opportunity for those looking to progress their career in the education sector. Our client is proud to offer a competitive salary of £95 - £114.55 per day, as well as a comprehensive benefits package that includes: Generous holiday allowance Opportunities for continued professional development Access to a range of wellbeing initiatives Supportive and collaborative working environment Key Responsibilities: Provide personalised support to students with PMLD, tailoring your approach to meet their individual needs Assist with personal care tasks, such as feeding, toileting, and dressing, while maintaining dignity and respect Facilitate communication and interaction, using a range of assistive technologies and alternative communication methods Implement and monitor the effectiveness of learning and therapy programmes, collaborating with teachers and therapists Ensure a safe, stimulating, and inclusive learning environment for all students Contribute to the planning and delivery of engaging and meaningful lessons and activities Support students during breaks, mealtimes, and transitions, promoting independence where appropriate Participate in regular training and professional development opportunities to enhance your skills and knowledge Required Qualifications and Experience: Experience working with children who have PMLD or other complex needs, either in an educational or care setting Excellent communication and interpersonal skills, with the ability to build positive relationships with students, families, and colleagues Strong organisational skills and the ability to work effectively as part of a team Patience, empathy, and a genuine passion for supporting children with additional needs Willingness to learn and adapt to the unique needs of each student Relevant qualifications in education, special needs, or a related field would be advantageous If you are excited by the prospect of joining a dynamic and inclusive school community, and you have the necessary skills and experience to make a real difference in the lives of our students, we encourage you to apply for this rewarding role. Please submit your CV and a cover letter outlining your suitability for the position. We look forward to hearing from you and to the possibility of welcoming you to our team.
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you ll be at the heart of our clients Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life s changes, to resolving challenges with empathy and professionalism, you ll be a trusted presence and a force for good. What You ll Do: • Be a visible, supportive presence in their schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won t just be managing housing - you ll be creating safe, supportive environments where people can thrive. Every day, you ll make a meaningful impact in someone s life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, They do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Feb 05, 2026
Full time
Specialist Housing Partner (Independent Living Housing Officer) A place to create moments that matter Location : Astura Court, (Potternewton) and Maple Croft (Moortown), onsite Salary: £29,580 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It s this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. The role At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you ll be at the heart of our clients Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life s changes, to resolving challenges with empathy and professionalism, you ll be a trusted presence and a force for good. What You ll Do: • Be a visible, supportive presence in their schemes, building strong relationships with residents. • Work closely with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored first. Why This Role Matters: You won t just be managing housing - you ll be creating safe, supportive environments where people can thrive. Every day, you ll make a meaningful impact in someone s life. Salary The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience delivering housing management services within a specialist or generic housing context. • CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience • Strong understanding of anti-social behaviour management and rental income collection processes. • Proven ability to manage multiple tasks and meet performance targets independently and as part of a team. • Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders. • Knowledge of safeguarding practices within a housing context. • Regular business travel will be necessary to other sites and off-site meetings as required. Successful candidates will undergo a DBS check. A place to build a future They have big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you ll have the opportunity to learn new skills, thrive in their collaborative environment, and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because they believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. They also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met. Please don t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, They do not currently hold a sponsorship license. If you re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now. Recruitment Agencies: They work exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-
Veterinary Surgeon Permanent, Full-time £35500 - £90000 Take your Veterinary career to new heights with Vets for Pets Embark on an exciting journey with a team that not only values your expertise but celebrates your passion for animal care! At Vets for Pets, we re always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis. Do you have a passion for general practice, have exceptional customer service and communication skills, and a genuine desire to provide the best care for pets and their devoted owners? If you answered yes, we want to hear from you! About Us With over 440 small animal practices across the UK, our practices are as unique as the communities they serve. Each clinic is independently run by passionate practice owners and every pet we see benefits from personalised care supported by the latest technology, not to mention the gentle touch of our expert vet teams. This means you won't find two practices alike, and you'll immediately become part of a welcoming local network and team. What We Offer At Vets for Pets, it s more than just a job. We offer all the benefits you d expect from a major employer (pension, healthcare, CPD allowance, paid memberships, competitive salary up to £90,000doe) plus a few more, such as excellent career progression and funding for certificates, exclusive lifestyle and shopping discounts (up to 30% off at Pets at Home), and relocation packages from within or outside the UK, including visa sponsorship (we re an A rated sponsor). Work-Life Balance Tailored for You We understand the importance of balance. Whether you're looking for full-time or part-time work, we can create a bespoke work pattern that suits your needs. We can also cater to your strengths and interests so if you want a consult only role or are strong in surgery, we can find the right practice for you. Inclusivity Is Our Strength At Vets for Pets, we see people just as pets see them without judgment. We embrace diversity and work tirelessly to break down barriers, attract and develop diverse talent, and foster a culture where everyone can thrive. Regardless of your background or circumstances, you are welcome here. Your future with Vets for Pets awaits!
Feb 05, 2026
Full time
Veterinary Surgeon Permanent, Full-time £35500 - £90000 Take your Veterinary career to new heights with Vets for Pets Embark on an exciting journey with a team that not only values your expertise but celebrates your passion for animal care! At Vets for Pets, we re always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis. Do you have a passion for general practice, have exceptional customer service and communication skills, and a genuine desire to provide the best care for pets and their devoted owners? If you answered yes, we want to hear from you! About Us With over 440 small animal practices across the UK, our practices are as unique as the communities they serve. Each clinic is independently run by passionate practice owners and every pet we see benefits from personalised care supported by the latest technology, not to mention the gentle touch of our expert vet teams. This means you won't find two practices alike, and you'll immediately become part of a welcoming local network and team. What We Offer At Vets for Pets, it s more than just a job. We offer all the benefits you d expect from a major employer (pension, healthcare, CPD allowance, paid memberships, competitive salary up to £90,000doe) plus a few more, such as excellent career progression and funding for certificates, exclusive lifestyle and shopping discounts (up to 30% off at Pets at Home), and relocation packages from within or outside the UK, including visa sponsorship (we re an A rated sponsor). Work-Life Balance Tailored for You We understand the importance of balance. Whether you're looking for full-time or part-time work, we can create a bespoke work pattern that suits your needs. We can also cater to your strengths and interests so if you want a consult only role or are strong in surgery, we can find the right practice for you. Inclusivity Is Our Strength At Vets for Pets, we see people just as pets see them without judgment. We embrace diversity and work tirelessly to break down barriers, attract and develop diverse talent, and foster a culture where everyone can thrive. Regardless of your background or circumstances, you are welcome here. Your future with Vets for Pets awaits!
About The Role This is a role with real purpose, where great administration and customer service make a visible difference every day. As Supporter Services Administrator, you'll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It's a varied position that supports a nationally significant organisation and contributes directly to its mission and values. The Arboretum is the UK's dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It's made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide. You'll be a first point of contact for a wide range of enquiries, providing friendly, efficient support by phone, email and in person. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You'll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service. This role is ideal for someone who is organised, approachable and thrives in a busy environment. You'll enjoy balancing detail-focused tasks with people-facing responsibilities, spotting issues early and helping to find practical solutions. In return, you'll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure every interaction reflects care, professionalism and respect. Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. The working pattern for this role is part-time and includes a mix of weekdays and a weekend shift. This role is worked Thursday to Saturday, 9:00am-5:00pm, with a one-hour unpaid break each day. Employee benefits include - - 28 day's paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata - Contributory pension scheme - min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution - Death-in-service Life Assurance, with a benefit of 3x annual salary - Employee Assistance Programme - Reward Hub online benefits platform with extensive offers and discounts About the National Memorial Arboretum The Arboretum is the UK's leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year. In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place a living memorial that honours the dedication and sacrifice of our Armed Forces community. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Feb 05, 2026
Full time
About The Role This is a role with real purpose, where great administration and customer service make a visible difference every day. As Supporter Services Administrator, you'll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It's a varied position that supports a nationally significant organisation and contributes directly to its mission and values. The Arboretum is the UK's dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It's made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide. You'll be a first point of contact for a wide range of enquiries, providing friendly, efficient support by phone, email and in person. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You'll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service. This role is ideal for someone who is organised, approachable and thrives in a busy environment. You'll enjoy balancing detail-focused tasks with people-facing responsibilities, spotting issues early and helping to find practical solutions. In return, you'll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure every interaction reflects care, professionalism and respect. Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. The working pattern for this role is part-time and includes a mix of weekdays and a weekend shift. This role is worked Thursday to Saturday, 9:00am-5:00pm, with a one-hour unpaid break each day. Employee benefits include - - 28 day's paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata - Contributory pension scheme - min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution - Death-in-service Life Assurance, with a benefit of 3x annual salary - Employee Assistance Programme - Reward Hub online benefits platform with extensive offers and discounts About the National Memorial Arboretum The Arboretum is the UK's leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year. In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place a living memorial that honours the dedication and sacrifice of our Armed Forces community. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Retired Living Administrator Your new company Hays are currently recruiting for an experienced Retired Living Administrator to work on a temporary basis at a Supported Living scheme in the Stoke-on-Trent area on a part-time basis. Your new role The successful candidate will be responsible for managing resident services, coordinating staff schedules, ensuring compliance with health and safety regulations, and maintaining a welcoming and supportive environment for residents. Duties include handling administrative tasks such as record-keeping, responding to resident enquiries, liaising with families, and supporting event planning and community engagement activities. Strong communication, leadership, and problem-solving skills are essential for this role. What you'll need to succeed In order to be considered for the role, you must have proven experience in a similar position in addition to strong written and communication skills, as well as being competent with IT software. What you'll get in return In return, you will receive a temporary contract with a competitive rate of pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 05, 2026
Seasonal
Retired Living Administrator Your new company Hays are currently recruiting for an experienced Retired Living Administrator to work on a temporary basis at a Supported Living scheme in the Stoke-on-Trent area on a part-time basis. Your new role The successful candidate will be responsible for managing resident services, coordinating staff schedules, ensuring compliance with health and safety regulations, and maintaining a welcoming and supportive environment for residents. Duties include handling administrative tasks such as record-keeping, responding to resident enquiries, liaising with families, and supporting event planning and community engagement activities. Strong communication, leadership, and problem-solving skills are essential for this role. What you'll need to succeed In order to be considered for the role, you must have proven experience in a similar position in addition to strong written and communication skills, as well as being competent with IT software. What you'll get in return In return, you will receive a temporary contract with a competitive rate of pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Gravita Business Services Ltd.
Oxford, Oxfordshire
A growing accounting firm is seeking an experienced Business Tax Senior Associate in Oxford. This role focuses on providing tax preparation and strategic advice to clients. Candidates should have a background in Business Tax, effective communication skills, and a commitment to ongoing professional growth. The firm offers a supportive development environment and hybrid working options to accommodate various work styles and schedules. Join us to shape the future of accounting!
Feb 05, 2026
Full time
A growing accounting firm is seeking an experienced Business Tax Senior Associate in Oxford. This role focuses on providing tax preparation and strategic advice to clients. Candidates should have a background in Business Tax, effective communication skills, and a commitment to ongoing professional growth. The firm offers a supportive development environment and hybrid working options to accommodate various work styles and schedules. Join us to shape the future of accounting!
New Remote Benefits Assessor job Your new company Due to our partnership with local authorities across the West Midlands, we are currently recruiting for a temporary benefits assessor to join the team on a remote basis. Your new role You will be responsible for reviewing new claims applications for various benefits such as Council tax, and other claims. You will also be looking at the updates with current applications and any data relating to this. What you'll need to succeed To be successful in this role, you will be required to have previous experience in benefits assessing and handling applications of such nature. Furthermore, you will need to be familiar with systems such as NEC. What you'll get in return This is a temporary position working around 30-37 hours a week on a remote basis, and paying up to £14.35 per hour depending on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 05, 2026
Contractor
New Remote Benefits Assessor job Your new company Due to our partnership with local authorities across the West Midlands, we are currently recruiting for a temporary benefits assessor to join the team on a remote basis. Your new role You will be responsible for reviewing new claims applications for various benefits such as Council tax, and other claims. You will also be looking at the updates with current applications and any data relating to this. What you'll need to succeed To be successful in this role, you will be required to have previous experience in benefits assessing and handling applications of such nature. Furthermore, you will need to be familiar with systems such as NEC. What you'll get in return This is a temporary position working around 30-37 hours a week on a remote basis, and paying up to £14.35 per hour depending on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
A local government authority in the United Kingdom is seeking a Gas Manager to oversee compliance and repairs for approximately 17,500 domestic and 600 public buildings. This full-time role requires strong leadership and management skills to ensure high standards are maintained within the gas section. The salary range is £48,226 - £51,356, reflecting the level of responsibility involved. Interested candidates are encouraged to apply through the provided recruitment link.
Feb 05, 2026
Full time
A local government authority in the United Kingdom is seeking a Gas Manager to oversee compliance and repairs for approximately 17,500 domestic and 600 public buildings. This full-time role requires strong leadership and management skills to ensure high standards are maintained within the gas section. The salary range is £48,226 - £51,356, reflecting the level of responsibility involved. Interested candidates are encouraged to apply through the provided recruitment link.
An ambitious, founder led international business is looking to appoint a Chief Financial Officer at a defining point in its growth journey. This is a rare opportunity to join a highly entrepreneurial organisation as it scales internationally and builds for the long term. Working closely with the Managing Director and senior leadership team, the CFO will play a trusted role at the heart of the business - shaping strategy, bringing clarity to decision making and helping turn ambition into sustainable performance. The role blends strategic influence with hands on leadership. You will provide commercial insight, strengthen financial discipline, and support the business as it grows in both size and complexity, while remaining closely connected to the realities of day to day operations. This opportunity will appeal to a commercial Finance Director or senior finance leader who enjoys working in fast paced, owner led environments and values collaboration, pragmatism and impact. You will bring sound judgement, board level presence and the confidence to guide a growing business through its next chapter. A highly competitive executive remuneration package is available. Please contact Gillian McBride for more details
Feb 05, 2026
Full time
An ambitious, founder led international business is looking to appoint a Chief Financial Officer at a defining point in its growth journey. This is a rare opportunity to join a highly entrepreneurial organisation as it scales internationally and builds for the long term. Working closely with the Managing Director and senior leadership team, the CFO will play a trusted role at the heart of the business - shaping strategy, bringing clarity to decision making and helping turn ambition into sustainable performance. The role blends strategic influence with hands on leadership. You will provide commercial insight, strengthen financial discipline, and support the business as it grows in both size and complexity, while remaining closely connected to the realities of day to day operations. This opportunity will appeal to a commercial Finance Director or senior finance leader who enjoys working in fast paced, owner led environments and values collaboration, pragmatism and impact. You will bring sound judgement, board level presence and the confidence to guide a growing business through its next chapter. A highly competitive executive remuneration package is available. Please contact Gillian McBride for more details
A leading audio technology company is looking for a Senior Electronics Design Engineer to join their R+D team in Salisbury. In this role, you will design electronics for next-generation HiFi systems and collaborate closely with embedded software engineers and mechanical designers. Ideal candidates will have a strong background in electronics engineering, especially in digital circuit design, and experience with high-speed signals. The role includes simulating circuits, PCB design, and ensuring compliance with safety and EMC standards.
Feb 05, 2026
Full time
A leading audio technology company is looking for a Senior Electronics Design Engineer to join their R+D team in Salisbury. In this role, you will design electronics for next-generation HiFi systems and collaborate closely with embedded software engineers and mechanical designers. Ideal candidates will have a strong background in electronics engineering, especially in digital circuit design, and experience with high-speed signals. The role includes simulating circuits, PCB design, and ensuring compliance with safety and EMC standards.
Head of Customer Service Location: Norwich (office based) Employment type: Permanent, full time Reporting to: Director of Customer Service & Operations Team: 100 advisors plus 6 Team Managers and a Service Level Manager (wider CS function 250 across 2 sites) your next chapter Travel Chapter is the holiday home people. We connect guests with incredible properties across the UK and help homeowners share the places they love most. As a certified B Corp, we care about doingwhat'sright for our customers, our people, ourcommunitiesand ourplanet. That mindset sits at the heart of how weoperateand how we serve. Customer Service plays a huge role in shaping how guests and homeowners feel about us. From first enquiry to post-stay, it'sour teams on the ground and on the phones who make things effortless, reassuring and human. We are now looking for a Head of Customer Service to lead our Norwich operation and help us evolve how we serve customers in a fast-moving and increasingly digital environment. what this role is all about This is a hands-on operational leadership role with strategic influence. You'll run day-to-day service delivery at our Norwich site, but you'll also play a key part in shaping how our Customer Service function works as it grows, modernises and aligns across two locations. You'll lead from the front, building confidence, consistency and ownership across the team. You'll work closely with our Director of Customer Service and your peer Head of CS in Bideford to make sure service standards feel aligned and the whole department moves forward together. Our customers are guests and property owners. We want them to feel safe in our hands, to get clear answers and to know that once they've raised something, we'll see it through end-to-end. what you'll be doing Leading operational service delivery at our Norwich site across phone, email and digital channels Playing a central role in service performance, coaching and shift leadership through 6 Team Managers and a Service Level Manager Embedding simple and consistent performance rhythms that make it easier to see what's working and what needs attention Making coaching part of everyday life, not just when something goes wrong Ensuring we get the best from our tools and systems including Salesforce, WhatsApp and emerging AI tools Partnering with Planning and Training so teams have the skills, cover and support they need to succeed Working closely with your Bideford peer to drive consistency, shared learning and continuous improvement Understanding what's driving repeat contacts and friction and working with other teams to solve root causes Shaping communication standards so they feel confident, clear and helpful Bringing operational insight to wider CS and business conversations what we're looking for You'll likely have: Senior leadership experience in a multi-channel contact centre or customer operations environment A track record of improving service performance through clarity, coaching and sensible operational routines Confidence with systems, performance data and tooling and ideally familiarity with Salesforce or similar platforms Experience influencing wider improvements in service quality, customer experience or operational consistency across teams or sites The ability to lead under pressure and maintain standards without losing the human touch you are Approachable, direct and calm. People know where they stand with you. A leader who removes blockers, rolls up their sleeves and sets the tone. Solutions-orientated and ownership-led. You don't deflect, you sort. Someone who believes good service is shaped as much by how we coach and communicate as by the systems we use. why join us A people-first B Corp business with real values, not slogans A role with both scale and influence, leading one of our two core CS sites The chance to help shape a modern, digital service model that blends great people with smart technology A supportive and collaborative leadership team who care about doing things well what success looks like In your first year, you'll help strengthen the performance, clarity and purpose of our Customer Service function. You'll build a more consistent, principle-led operation that supports our teams to make good decisions for our customers and for the business. Customers will feel better informed, more confident and more supported throughout their journey. Our teams will feel guided, developed and equipped to deliver at a high standard. Improvement will feel like part of how we work every day, not a stand alone initiative.
Feb 05, 2026
Full time
Head of Customer Service Location: Norwich (office based) Employment type: Permanent, full time Reporting to: Director of Customer Service & Operations Team: 100 advisors plus 6 Team Managers and a Service Level Manager (wider CS function 250 across 2 sites) your next chapter Travel Chapter is the holiday home people. We connect guests with incredible properties across the UK and help homeowners share the places they love most. As a certified B Corp, we care about doingwhat'sright for our customers, our people, ourcommunitiesand ourplanet. That mindset sits at the heart of how weoperateand how we serve. Customer Service plays a huge role in shaping how guests and homeowners feel about us. From first enquiry to post-stay, it'sour teams on the ground and on the phones who make things effortless, reassuring and human. We are now looking for a Head of Customer Service to lead our Norwich operation and help us evolve how we serve customers in a fast-moving and increasingly digital environment. what this role is all about This is a hands-on operational leadership role with strategic influence. You'll run day-to-day service delivery at our Norwich site, but you'll also play a key part in shaping how our Customer Service function works as it grows, modernises and aligns across two locations. You'll lead from the front, building confidence, consistency and ownership across the team. You'll work closely with our Director of Customer Service and your peer Head of CS in Bideford to make sure service standards feel aligned and the whole department moves forward together. Our customers are guests and property owners. We want them to feel safe in our hands, to get clear answers and to know that once they've raised something, we'll see it through end-to-end. what you'll be doing Leading operational service delivery at our Norwich site across phone, email and digital channels Playing a central role in service performance, coaching and shift leadership through 6 Team Managers and a Service Level Manager Embedding simple and consistent performance rhythms that make it easier to see what's working and what needs attention Making coaching part of everyday life, not just when something goes wrong Ensuring we get the best from our tools and systems including Salesforce, WhatsApp and emerging AI tools Partnering with Planning and Training so teams have the skills, cover and support they need to succeed Working closely with your Bideford peer to drive consistency, shared learning and continuous improvement Understanding what's driving repeat contacts and friction and working with other teams to solve root causes Shaping communication standards so they feel confident, clear and helpful Bringing operational insight to wider CS and business conversations what we're looking for You'll likely have: Senior leadership experience in a multi-channel contact centre or customer operations environment A track record of improving service performance through clarity, coaching and sensible operational routines Confidence with systems, performance data and tooling and ideally familiarity with Salesforce or similar platforms Experience influencing wider improvements in service quality, customer experience or operational consistency across teams or sites The ability to lead under pressure and maintain standards without losing the human touch you are Approachable, direct and calm. People know where they stand with you. A leader who removes blockers, rolls up their sleeves and sets the tone. Solutions-orientated and ownership-led. You don't deflect, you sort. Someone who believes good service is shaped as much by how we coach and communicate as by the systems we use. why join us A people-first B Corp business with real values, not slogans A role with both scale and influence, leading one of our two core CS sites The chance to help shape a modern, digital service model that blends great people with smart technology A supportive and collaborative leadership team who care about doing things well what success looks like In your first year, you'll help strengthen the performance, clarity and purpose of our Customer Service function. You'll build a more consistent, principle-led operation that supports our teams to make good decisions for our customers and for the business. Customers will feel better informed, more confident and more supported throughout their journey. Our teams will feel guided, developed and equipped to deliver at a high standard. Improvement will feel like part of how we work every day, not a stand alone initiative.
Utility Installation Team Leader-Gas/Water/Electrical Infrastructure Role is covering North West England (Manchester, Liverpool, Warrington, Carlisle) 45000- 51000 plus vehicle, 20% bonus, benefits Mon-Fri, 40 hours week, 25 days leave Do you have experience of installing gas/water or electrical infrastructure, with relevant electric, gas or water tickets, and are looking for a team leading permanent role with a large and growing company offering extensive training and career development? The roles will be home/field based covering a regional patch so would suit someone looking for a more local patch. Candidates can already be fully multi utility focused or can be in a senior water, gas or electrical infrastructure role and looking to be trained up in the other utilities. The role will be responsible for the installation of utility networks, working on development sites and public highways, and leading a small team. The role Full time permanent project based role based in NW England and covering a regional patch, working on development sites and public highways Responsible for team leading the installation and commissioning of gas, water, electricity infrastructure (on and off site works) Responsible for health and safety matters including site specific risk assessments on a daily basis The Person Experience of working on development sites/public highways Experience and qualifications in either Gas, Water or Electrical Infrastructure. Any of the following tickets: NCO2 Gas Mains/Services; NCO2 Water Mains/Services.EUSR/SHEA Registration.NWH Hygiene card.LV Authorisation for Mains & Service Joints. UK driving licence Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nick Smith at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Feb 05, 2026
Full time
Utility Installation Team Leader-Gas/Water/Electrical Infrastructure Role is covering North West England (Manchester, Liverpool, Warrington, Carlisle) 45000- 51000 plus vehicle, 20% bonus, benefits Mon-Fri, 40 hours week, 25 days leave Do you have experience of installing gas/water or electrical infrastructure, with relevant electric, gas or water tickets, and are looking for a team leading permanent role with a large and growing company offering extensive training and career development? The roles will be home/field based covering a regional patch so would suit someone looking for a more local patch. Candidates can already be fully multi utility focused or can be in a senior water, gas or electrical infrastructure role and looking to be trained up in the other utilities. The role will be responsible for the installation of utility networks, working on development sites and public highways, and leading a small team. The role Full time permanent project based role based in NW England and covering a regional patch, working on development sites and public highways Responsible for team leading the installation and commissioning of gas, water, electricity infrastructure (on and off site works) Responsible for health and safety matters including site specific risk assessments on a daily basis The Person Experience of working on development sites/public highways Experience and qualifications in either Gas, Water or Electrical Infrastructure. Any of the following tickets: NCO2 Gas Mains/Services; NCO2 Water Mains/Services.EUSR/SHEA Registration.NWH Hygiene card.LV Authorisation for Mains & Service Joints. UK driving licence Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nick Smith at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
