Avenue Scotland

An exciting opportunity has come up with our Fife based client for a Customer Service expert to join their busy Customer Service team. You will provide customers with an efficient and reliable service with an aim to meet expectations at all levels. Key duties will include: Review and process customer order monitor customer orders on a daily, weekly, monthly basis. Coordinate with Procurement, Planning, Warehouse and Transport Teams to meet customer delivery requirements. Liaise with the Finance team to resolve credit queries. Process customer complaints Maintain regular contact with relevant external Sales Teams. Build relationships with customers. To be suitable for this busy and rewarding role you will have the following key skills and experience : Proven experience in a fast-paced customer service related office role. Strong IT skills and attention to detail Ability to operate multiple screens Background in Manufacturing preferred Excellent oral and written communication skills Self-motivated and flexible Fluency in a 2nd language would be beneficial but not essential In return you will receive an excellent salary and benefits package along with ongoing training and development. The role will be Monday - Friday 830-5pm and the opportunity to work 2 days from home will be offered after training period. If you are committed to a permanent role and have the relevant skills and experience please apply or call Jill Cullen on (phone number removed).

Our Fife based client are looking for an Administrator to join their well established team. You will be managing various administrative tasks within the department, including but not limited to the managing of the proposal development process, from identifying RFP opportunities to submission, to secure new business opportunities. The role will work closely with cross-functional teams to gather information, create compelling proposals, and ensure timely submission. Your key duties will include : Administration of commercial tasks as directed by the Senior Operations Manager Gather, organise, and write content for proposals, ensuring that it addresses the client's needs and is in line with the company's messaging and value proposition. Ensure that proposals meet all requirements outlined in the RFP and follow company branding and style guidelines. Maintain a centralised repository of proposal templates, boilerplate content, and supporting documents. Monitor proposal outcomes, gather feedback, and contribute to debriefing sessions to continuously improve the proposal process. Ensure that proposals are submitted in a timely and organised manner, including both physical and electronic submissions if required. To be suitable for this busy and challenging role you will have the following key skills and experience: Previous experience in a similar administrative support role Skilled in Microsoft office applications Experience of working with third party contractors and customer representatives Ability to work as part of a team and build good working relationships Experienced in financial and administrative tasks You will be offered a salary of up to 30,000 pa and excellent package with pension, life assurance, Cycle to Work scheme and much more as well as opportunities for on-the-job training and career progression within a stable environment. The hours are Monday - Friday 8-5pm and their will be an option to work 1 day from home. If you are interested in a permanent opportunity, please send your CV and application for consideration.

Job Purpose To provide a warm, professional and welcoming presence at a new build showhome in Fife every Saturday and Sunday, ensuring all visitors receive a positive first impression and helpful assistance. Key Responsibilities Greet and welcome visitors in a friendly, approachable and professional manner Man the showhome and ensure it is presentable at all times Provide basic information about the development and properties Record visitor details and pass on enquiries where required Act as the first point of contact for potential buyers Maintain a positive, bubbly and customer-focused attitude throughout the day Essential Experience / Skills Confident, friendly and professional communication style Reliable and punctual with the ability to commit to weekend work Quick learner with good attention to detail Comfortable in a customer-facing role Knowledge of new build properties is desirable but not essential If interested, please contact Millie on (phone number removed) INDPERM

Temp Operations Administrator 12.50 p/h Linlithgow based Role Overview The Operations Administrator supports day-to-day operational activities, ensuring efficient order processing, stock control, and goods handling to maintain high service levels for customers and suppliers. Key Responsibilities Prepare and pack hardware for shipment to customers Unpack, inspect, and accurately book in incoming goods Check and acknowledge new customer orders Complete system fulfilment of customer orders Contribute to daily team meetings regarding ongoing work and priorities Maintain organisation, cleanliness, and health & safety standards in storage areas Assist with stock checks and inventory control Create and issue purchase orders to suppliers Skills & Attributes Strong attention to detail and accuracy Good organisational and time-management skills Basic IT and systems proficiency Ability to follow processes and H&S requirements Team-oriented with a proactive approach If interested please apply or contact Millie on (phone number removed) INDTEMP

We are pleased to be working in partnership with a key client within construction in Livingston and are looking for a Customer Services Advisor to join their team. In this role, you will play a key part in supporting our customers by managing enquiries and complaints relating to works carried out on behalf of our client, while providing clear and timely updates on progress. Hours: 8am-4.30pm Salary: upto 35,000 DOE in industry The Role: You will be responsible for investigating and resolving customer queries, ensuring customers feel listened to, informed, and supported throughout their journey. Key Responsibilities: Responding to customer enquiries via phone and email in a professional and timely manner Investigating customer queries and concerns, identifying causes and agreeing appropriate resolutions Managing complaints with empathy and professionalism, turning challenges into positive customer experiences Keeping internal systems up to date with accurate records of customer communications Proactively updating customers on the progress of works Collecting, collating, and analysing data relating to customer enquiries and complaints to support continuous improvement The ideal candidate: Strong verbal and written communication skills Ability to listen effectively and manage conversations confidently, including in challenging situations Genuine understanding of customer needs Patient and empathetic approach Strong organisational skills Strong problem-solving ability Ability to manage a varied workload efficiently Adaptable and flexible in responding to a wide range of customer enquiries Comfortable using technology Proficient in Microsoft Office, particularly Excel Confident in building positive relationships both internally and externally Please apply with an up to date CV or contact Millie for more information - (phone number removed) INDPERM

An exciting opportunity has come up with our Fife based client for a Customer Service expert to join their busy Customer Service team. You will provide customers with an efficient and reliable service with an aim to meet expectations at all levels. Key duties will include: Review and process customer order monitor customer orders on a daily, weekly, monthly basis. Coordinate with Procurement, Planning, Warehouse and Transport Teams to meet customer delivery requirements. Liaise with the Finance team to resolve credit queries. Process customer complaints Maintain regular contact with relevant external Sales Teams. Build relationships with customers. To be suitable for this busy and rewarding role you will have the following key skills and experience : Proven experience in a fast-paced customer service related office role. Strong IT skills and attention to detail Ability to operate multiple screens Background in Manufacturing preferred Excellent oral and written communication skills Self-motivated and flexible Fluency in a 2nd language would be beneficial but not essential In return you will receive an excellent salary and benefits package along with ongoing training and development. The role will be Monday - Friday 830-5pm and the opportunity to work 2 days from home will be offered after training period. If you are committed to a permanent role and have the relevant skills and experience please apply or call Jill Cullen on (phone number removed).

We are seeking a highly organised and detail-oriented Document Controller to join our clients' team in Fife. This pivotal role involves managing the flow of information across the organisation, ensuring data is accurate, secure, accessible, and compliant with relevant regulations. You will oversee the development, implementation, and maintenance of information systems, supporting teams to work efficiently and make informed decisions based on reliable data. Key Responsibilities (Information Management): Lead the management and governance of information systems and databases. Develop and maintain policies for data integrity, classification, and security. Work cross-functionally to optimise document and information workflows, including integration of digital processes Support reporting and analysis by ensuring data is well-structured and accessible. Oversee version control, metadata standards, and archiving procedures. Train and support staff in best practices for data and information management. Control/organise project documentation such as creation of physical and digital project files Manage the processes around documentation within the organisation, including QA/QC documents from manufacture and installation Maintain confidentiality around sensitive documentation Ability to review BIM protocols and implement project documentation to conform with required standards Key Responsibilities (Document Control): Demonstrate knowledge and understanding of document control processes and identify areas for improvement Manage and oversee document control team to lead information management within the company Supporting and advising the document control team, setting objectives, offering support and development Work with document control team to prepare and issue operation and maintenance manuals at project completion Key Responsibilities (Data Management): Introduce data capture tools to monitor and report to Senior Management on: Carbon emissions Training requirements Quality control Work with Senior Management to integrate tools for full digitalisation of systems/procedures Essential Skills & Experience: Proven experience in an information management or data governance role. Strong knowledge of information systems, databases, and digital tools. Excellent organisational and communication skills. High attention to detail with a proactive approach to problem-solving. Ability to manage multiple priorities and projects effectively. Desirable: Experience with document control platforms such as SharePoint, Viewpoint, BIM360 etc Previous experience working in manufacturing and construction environment What We Offer: A collaborative and supportive working environment. Opportunities for professional development and career growth. Flexible working arrangements. Generous holiday allowance of 25 days annual leave and 8 statutory days Company benefits: Contributory Pension Scheme Death in Service Benefit 3x Salary Option to opt into Private Medical Insurance The client provides equal employment opportunities to everyone regardless of their age, disability, gender/gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, or sexual orientation. The client' Equal Opportunities policy reinforces our commitment to the creation and maintenance of a diverse workplace where our workforce will be truly representative of all sections of society, and each employee feels respected and able to give of their best. Please contact Millie at Avenue for more information - (phone number removed) INDPERM

Job Purpose To provide comprehensive clerical and administrative support to the Business Support function, assisting with governance, financial management, compliance, and operational processes on behalf of our client. This role is temporary for at least 4 weeks, with possibility of extension. Key Responsibilities Support bank account administration including reconciliations, transaction monitoring, fund movements and reporting Assist with financial analysis, data input/output and preparation of management reports Process and support complaints handling and responses Use Oracle to process invoices and raise debtor accounts Assist with the preparation and submission of quarterly VAT returns to HMRC Support recruitment and payroll administration Check, record and maintain incident report documentation Carry out research to support management reports, procedures and policies Support Freedom of Information processes including compliance, systems, procedures and enquiry responses Assist in the development and maintenance of financial and documentation systems and procedures Maintain inventories and asset records Support insurance administration including record-keeping and claims processing Assist with Data Protection compliance, systems, procedures and training Support concession scheme administration, enquiries and database maintenance Assist with PRS and PPL returns Undertake additional duties as required in line with the role Essential Experience Previous experience in a clerical or administrative role involving document processing Experience in financial or administrative data gathering and analysis Strong working knowledge of Microsoft Office (Word, Excel, Outlook) Previous experience supporting payroll processes (desirable) Please apply with an up to date CV or for more information please contact Millie on (phone number removed) or INDTEMP

Our Dunfermline based client, are currently seeking an Internal Proposals Engineer to join their Sales Team. This is an exciting opportunity suited to someone with a technical background in mechanical or electrical engineering. Key Responsibilities will include: Support External Technical Sales Engineers in all areas of internal sales and proposals. Handle incoming telephone and email enquiries promptly and professionally. Produce timely and accurate quotations to meet customer expectations. Assist in achieving profitable sales across the full product range, with appropriate upselling. Build rapport and establish credibility with customers by providing high-quality product and service information. Collaborate with management and colleagues to identify and implement improvements to services and products. Provide administrative support for sales and purchasing, including accurate filing and retrieval of documentation. Maintain and record all customer communication through Microsoft Dynamics CRM. Be aware of potential supplier price increases and negotiate to minimise impact on company costs. Undertake other similar or associated duties as may be assigned by management. To be suitable for this business and challenging role you will have the following skills and experience: HNC and above qualification in Mechanical or Electrical Engineering Confident telephone manner with excellent communication skills. Proficient in Microsoft Office and general computer literacy. Strong attention to detail, organisational skills, and ability to manage multiple tasks. Commercial awareness with an understanding of sales processes. Ability to work effectively as part of a team and support external sales functions. In return you will have the opportunity to grow your career in a technical sales role where you will receive ongoing support and training! You will also receive a competitive salary and attractive benefits package! The hours for this role are Mon-Thurs 8.30-430pm and Friday 8.30-1pm, office based. If you are committed to a career move and have the experience required please send your CV for consideration ASAP. INDPERM

Electrician Kirkcaldy Avenue are x3 Maintenance Electricians to work within Kirkcaldy hospital on a temporary basis completing various minor/major maintenance and install works throughout the building. Having experience working within a large facility would be advantageous for this position. Working on a 4 week shift rota plus on call. Enhanced on call and overtime rates. Enhanced Saturday/Sunday rates. Must have a full UK driving license. 18th edition installation qualification would be needed for this role. Valid First Aid Any other electrical tickets or qualifications would be advantageous. If you are interested in this opportunity please apply below or call Alanna: (phone number removed). INDTEMP

Our Kirkcaldy based client are looking for a Warehouse Operative to join their established team for a minimum of 6 months work. To be suitable for this busy and challenging role you will ideally have the following skills and experience: Warehouse experience Experience driving a forklift ( Reach or Counterbalance) preferred but not essential Must have a 'can do' attitude . High level of competency and organisational skills Abrasive wheels preferred but not essential. Qualified in 'First Aid' would be preferred but not essential. This role will be Monday - Friday working (Apply online only)pm and the hourly rate will be 13.50 ph. If you are committed to a long term temporary role then please send your CV and application for consideration. INDTEMP

Our Fife based Chartered Accountants firm are looking for a Tax Assistant to join a well-established long-standing team. You will be capable of attending to Self-Assessment style lodgement of tax returns with HMRC and will use Sage software for VAT reporting, paye submissions and for payee Tax i.e. Self-Assessment or Corporate Tax submissions. To be suitable for this busy and challenging role you must have the following key skills and experience : Min Accounting Degree with a practical Mind and/or Min 5-10 years practical experience in attending to tax reporting such as Self-Assessment work Experience in Corporate Tax would be a bonus but not essential Used to working to tight deadlines Strong knowledge of sage accounting software is required In return you will receive a salary of up to 35k ( Depending on level of experience) as well as excellent benefits package and normal 9-5 pm working hours. There may be flexibility for hybrid working once settled in the role and training etc complete. If you are interested, please send your CV and application for consideration. INDPERM

We are seeking experienced Groundworkers to join our team on upcoming residential and commercial property development projects in Fife. The successful candidates will carry out all aspects of groundwork to support the delivery of high-quality developments on time and to standard. 7.30am - 4pm ( 16- 18 p/h) Key Responsibilities: Site preparation and clearance. Excavation, digging, and trenching. Laying foundations, concrete, and kerbs. Installing drainage, ducting, and services. Block paving, slabbing, and general hard landscaping. Ensuring safe use of plant and equipment. Working to health and safety regulations at all times. Requirements: Previous experience as a Groundworker on construction or property development projects. Valid CSCS card (essential). Plant tickets (360, dumper, roller, etc.) desirable but not essential. Strong understanding of health and safety procedures. Ability to work independently and as part of a team.

Our well established client, urgently require an experienced Warehouse Operative for an immediate start on a temp basis. You must have proven warehouse experience and a current FLT Licence. Hours Monday - Friday 7-5pm ( may be flexible for a later start if required) Rate - 13.50ph Please send CV and application asap or call Jill on (phone number removed) for more information. TEMPIND

General Foreman Dunfermline & Central Belt Negotiable DOE This is an exceptional opportunity to join one of the UK's fastest-growing contractors as a General Foreman on a permanent contract, working on projects across Scotland. While candidates ideally will be based in the central belt, travel across Scotland will be required. Job Purpose: We are seeking an experienced General Foreman who will ensure projects are delivered successfully, client relationships are enhanced, and site teams are supported to achieve business objectives. Key Responsibilities: Manage labour, plant, and materials to deliver works efficiently and safely. Take responsibility for site health and safety, ensuring RAMS are communicated and understood. Support the Site Agent in initial site set-up, implementing systems and procedures. Read and interpret construction drawings; complete accurate material take-offs. Coordinate and control direct labour and gangers in the self-delivery of civil works. Deliver complex civil engineering works, including earthworks and reinforced concrete works. Carry out daily briefings and toolbox talks. Maintain accurate records, including daily diaries, allocation sheets, plant returns, and GRNs. Participate in weekly progress meetings, reporting on programme and resourcing. Liaise with subcontractors to ensure efficient delivery, providing support as required. Identify technical issues and escalate appropriately. Ensure works are delivered to programme, maintaining resources to meet cost and time targets. Role Requirements: Proven experience in earthworks and civil engineering packages. Competent in managing direct workforce, plant, and subcontractors. Strong understanding of site health and safety management. IT literate with good record-keeping skills. Full manual UK driving licence Flexible and willing to travel across Scotland. SMSTS/SSSTS First Aid Desirable: Experience of working within live substations or the wider energy sector. Interested? Apply with your most recent or Call Alanna: (phone number removed). INDPERM

Our Fife based Chartered Accountants firm are looking for a Tax Assistant to join a well-established long-standing team. You will be capable of attending to Self-Assessment style lodgement of tax returns with HMRC and will use Sage software for VAT reporting, paye submissions and for payee Tax i.e. Self-Assessment or Corporate Tax submissions. To be suitable for this busy and challenging role you must have the following key skills and experience : Min Accounting Degree with a practical Mind and/or Min 5-10 years practical experience in attending to tax reporting such as Self-Assessment work Experience in Corporate Tax would be a bonus but not essential Used to working to tight deadlines Strong knowledge of sage accounting software is required In return you will receive a salary of up to 35k ( Depending on level of experience) as well as excellent benefits package and normal 9-5 pm working hours. There may be flexibility for hybrid working once settled in the role and training etc complete. If you are interested, please send your CV and application for consideration. INDPERM