Ritz Recruitment

Scheduling Coordinator Uxbridge ( Office based) £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) About the Role We are currently seeking an organised and proactive Coordinator to join a busy 24/7 propertymaintenance business. This is a key operational role, supporting the effective delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). Working closely with client property managers, engineers, and senior management, you will help ensure works are completed efficiently, compliantly, and to a high standard across their portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, and emergency works Ensure works are completed within agreed timescales and that job completion reports are issued promptly Act as a key point of contact between engineers, internal management, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Support a 24/7 operational environment by prioritising urgent and reactive works as required Carry out additional duties within the scope of the role to support business needs About You Experience within a property maintenance or facilities environment is highly desirable Experience working within property management, facilities management, or reactive maintenance Strong organisational and prioritisation skills, with the ability to manage multiple workstreams Excellent communication skills, both written and verbal Adaptable, resilient, and comfortable working in a fast-paced, customer-focused environment

Property Receptionist Manchester M3 - £13.50ph Part time Are you passionate about delivering exceptional customer service and creating vibrant communities? Join our client, a leading real estate organisation, as a Property Receptionist/ Resident Services Associate and become the face of their premium living experience. About the role: As a Property Receptionist, you ll be at the heart of the front-of-house team, ensuring residents receive an outstanding service every day. From welcoming new tenants to managing amenity spaces and hosting community events, you ll play a key role in making the building feel like home. This is a part time position, 5 days a week, covering a four hour day. What You ll Do Deliver customer service to high standards and enhance resident satisfaction. Provide front-line services including reception, parcel handling, inspections, and viewings. Coordinate bookings, contractors, and maintenance to keep operations running smoothly. Host and promote resident events, building a strong sense of community. Handle enquiries and resolve issues with professionalism and care. Support the move-in/move-out process for a seamless resident experience. What We re Looking For Proven front of house/reception experience. Strong communication skills and a professional, polished appearance. A team player who thrives in a fast-paced environment. Passionate about customer service and building relationships. Goal-driven, resilient, and ready to embrace new challenges. Apply today and help us set the standard for modern living! (Ritzrecempbus)

Scheduling Coordinator Uxbridge ( Office based) £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) About the Role We are currently seeking an organised and proactive Coordinator to join a busy 24/7 propertymaintenance business. This is a key operational role, supporting the effective delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). Working closely with client property managers, engineers, and senior management, you will help ensure works are completed efficiently, compliantly, and to a high standard across their portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, and emergency works Ensure works are completed within agreed timescales and that job completion reports are issued promptly Act as a key point of contact between engineers, internal management, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Support a 24/7 operational environment by prioritising urgent and reactive works as required Carry out additional duties within the scope of the role to support business needs About You Experience within a property maintenance or facilities environment is highly desirable Experience working within property management, facilities management, or reactive maintenance Strong organisational and prioritisation skills, with the ability to manage multiple workstreams Excellent communication skills, both written and verbal Adaptable, resilient, and comfortable working in a fast-paced, customer-focused environment

VS743 Temporary Resident Service Assistant - Build to Rent Manchester Start ASAP Pay: £12.50 per hour Hours: Working between 8am 8pm on a rota (40 hours per week), Monday Friday and 1 in 3 Saturdays with a day off in lieu My client is an established Build to Rent property management company. Currently looking for a temporary Resident Service Assistant to work at a brand new BTR property in Manchester, consisting of 291 residential apartments. You will assist in driving the performance of the site through working together with the on-site team to achieve the same goals, whilst delivering an industry leading resident experience. We are looking for individuals who will take ownership of all tasks assigned to them and do so with a can-do attitude and a people first approach to the role. This role will report directly into the Community Manager and will collaborate with other teams across the UK. The Role: Site Management Communicate well with colleagues to ensure you work together as a team and take an enterprising approach to the role. First point of contact/front of house presence. Co-ordinate, instruct and allow access for services to the development Responsible for all deliveries to main reception, by receiving, safekeeping and issuing of all parcels/registered mail in line with the company procedure. Conduct viewings of apartments using set sales processes/procedures and ensure sales are closed in a timely manner Customer Service Provide outstanding customer service to residents. Ensure a warm, welcoming, helpful, efficient, and responsive reception service for residents, telephone callers and visitors. Manage and respond to general enquiries via phone, email and other channels. Assist with resident engagement strategies to ensure a strong resident community is built and maintained. Record, monitor and respond to any resident feedback. Assist with resident communications through multiple channels. Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally. Promote and encourage a neighbourly and community atmosphere. Meet and interact with residents in a customer friendly and professional manner. Seek ways to exceed service expectations of residents and enhance the brand. Achieve positive resident reviews on various online platforms to include but not limited to home views and Google. Assist with executing the smooth running of all aspects of the community. Provide an information service for the local area. Ensure all reception/admin requests are well managed and the reception desk is manned Take ownership of the reception/communal areas and ensure they are kept clean, tidy, and well-presented at all times. Marketing, Social Media, Events & Community Presence Post frequently on social media platforms ensuring content is aligned to the brand manifesto. Drive the highest rates of retention and community engagement. Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing. Assist with regularly reviewing competitor activity and provide robust reporting to evidence this. Assist with planning and hosting networking events to create and forge new relationships within the community. Promote events/give-aways to residents to ensure they are deemed successful. Facilities Management and Health & Safety Ensure all risks to visitors, staff and residents are removed or reported. Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns. Assist with turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance. About you The ideal candidate will have: A good level of experience in a similar role in either build to rent, student accommodation, hotel / hospitality front of house or reception, customer service and administration Professional presentation, be confident and outgoing in nature. Basic understanding of landlord and resident relationship. Basic health and safety knowledge. Excellent English language skills - both written and spoken. IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily. In the first instance please apply by submitting your CV. Please contact Vicky at the Manchester office. Ritz Recruitment - Employment Agency

Temporary Customer Service Assistant/Reception Glasgow G3 £13.50ph 5 days a week including most weekends, 40 hours a week -Immediate start! Be the Heart of a Vibrant Luxury Property Company. Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, people-focused environment? Work within this buzzy luxury apartment and you can get involved! We re looking for an enthusiastic and proactive team player to help provide support in day-to-day operations of the property and to play a vital role in creating a place that residents are proud to call home. What you'll do: Provide a warm, professional front-of-house service that always goes the extra mile Complete administrative tasks including logging of maintenance requests, updating the database Assist with summer community preparations including move in and move out process Handle sales and leasing activities which may include chasing outstanding rent, conducting viewings, enquiries and renewals Support resident events that bring people together and build community Be the first line of response for queries and issues including post and parcel management Maintain strong relationships with Assist with marketing activities, from leafleting to open days What we're looking for: A customer service star with experience in either student accommodation, hospitality, property, or a people-facing role Self and culturally aware and able to adapt relationship building, communications and negotiation skills Organised, adaptable, and comfortable working autonomously A team player with strong communication skills and genuine enthusiasm for making a difference If you re ready to help shape a community and be a part of something meaningful, then we want to hear from you. (RitzRecEmpBus)

VS661 Resident Service Associate Build to Rent Location: Birmingham Salary: £27K + 10% Bonus Hours: Week 1 8am 5pm Monday Friday and Saturday 9am 6pm, week 2 11am 8pm Tuesday Friday My client is an award winning FTSE250 property company and the UK s largest listed residential landlord, leading the way in the BTR sector! Role Overview The Residents Services Associate (RSA) is a pivotal member of the front of house team, ensuring that Residents receive an excellent service, the building is maintained and managed efficiently to company standards and the team works as one. Responsibilities will include, but are not limited to: • Deliver the company customer service strategy and standards. • Increase resident satisfaction with service delivery • Deliver high-quality resident services • Work closely with company-wide colleagues to ensure excellent customer service • Encourage engagement • Promote the company and build good relationships with external partners. • Carry out services such as meet & greet, reception, parcel handling, inspections, lettings viewings and ad-hoc tasks, ensuring the provision of an excellent front-line service to residents and other customers on the phone, in writing and in person. • To ensure the delivery of high-quality services including front & back of house functions, amenity space management, voids & unit management, tenancy, income management and tenant involvement. Desired Skills & Experience: • Previous experience of working in a face to face customer focused role with strong administrative skills • Ideally you will have worked in the BTR or PBSA sector, my client would also love to meet candidates from the hospitality, travel & tourism, or events industry or any other client facing customer centric role • An awareness of H&S requirements on site and a demonstrable ability to implement H&S when required would be an advantage • Strong experience working at business/private events would be beneficial • Previous experience of working in a team • Strong written and verbal English • Qualifications in property or customer service would be advantageous • A good communicator with strong interpersonal skills, including the ability to listen with empathy • Well-groomed and professional appearance • Passionate about customer service • Ability to build relationships and work collectively with colleagues • Demonstrable ability to think creatively and embrace new challenges daily • Goal-focused, positive and resilient with the determination to support the company in delivering exceptional outcomes for its residents and communities. In the first instance please apply by forwarding your CV Please contact Vicky at our Manchester office on (phone number removed) Ritz recruitment Employment Agency

Medical Laboratory Assistants, Watford, WD18 40 hours a week between hours of 8am-8pm, £13.15ph Laboratory based on site at a large hospital requires diligent and efficient Medical Laboratory Assistants to provide general support to the busy Sample Reception. Duties will include: Receipt, identify and prepare all samples and request forms Handle large volume of incoming samples Identify and prepare - maintaining accurate log via the specimen tracker system Assisting with incoming department queries via phone, email, face to face in a timely and professional manner Other duties assigned by the department The successful candidate must have had proven work experience within a UK pathology laboratory, ideally a Biomedical Graduate. Experience of working on Winpath would be an advantageous. You will also need to be flexible, highly motivated, an effective team player, methodical and have excellent communication skills. Please note that you must be available to start immediately. Ritz Rec (Emp Bus)

Medical Laboratory Assistants, Hemel Hempstead, HP2 40 hours a week between hours of 8am-8pm, £13.15ph Chemisty Laboratory based on site at a large hospital requires diligent and efficient Medical Laboratory Assistants to provide general support to the busy Sample Reception. Duties will include: Receipt, identify and prepare all samples and request forms Handle large volume of incoming samples Identify and prepare - maintaining accurate log via the specimen tracker system Assisting with incoming department queries via phone, email, face to face in a timely and professional manner Other duties assigned by the department The successful candidate must have had proven work experience within a UK pathology laboratory, ideally a Biomedical Graduate. Experience of working on Winpath would be an advantageous. You will also need to be flexible, highly motivated, an effective team player, methodical and have excellent communication skills. Please note that you must be available to start immediately. Ritz Rec (Emp Bus)

Temporary Maintenance Technician/Handyman, £15ph + Hol pay York, YO10, Tools provided, no driving required. This is a hands-on position within a student accommodation team, ideal for someone who thrives in a fast-paced, service-oriented environment. What you'll do: Reactive maintenance in occupied rooms Repairs to building fabric, including painting and general upkeep Plumbing fixes: toilets, sinks, showers Furniture and lock repairs Lightbulb replacements and descaling Communal area upkeep and refuse management Regular PPM (Planned Preventive Maintenance) checks Prompt issue reporting and proactive standards upkeep What you'll bring Experience in maintenance, skilled labourer, or handyman roles Skilled in general repairs and building fabric work Strong communication and teamwork Physically fit and adaptable Health & Safety aware Ready to start immediately This is an immediate start! Apply now! (ritzrecempbus)

HR Advisor (6-Month Fixed Term Contract) Full-Time Office-Based (with flexibility after probation) £38,000 We are proud to represent a British iconic charity with a long history of service and support to the community. This unique institution provides care, accommodation, and wellbeing services to those who have given much in service to the nation and now requires an experienced HR Advisor to join their dedicated team. In this role, you will play a vital part in delivering a proactive and people-focused HR service across the charity. A key focus will be on pensions administration managing company pension schemes and, ideally, government schemes such as NHS or Civil Service pensions. You will also support payroll processes, employee wellbeing, and provide trusted advice to managers and staff across a wide range of HR matters. Key Responsibilities: Administering and managing the charity s pension schemes, ensuring compliance and accuracy. Supporting payroll processes and working closely with Finance to meet deadlines. Advising managers on sickness absence, wellbeing, and Occupational Health referrals. Maintaining HR systems and records with precision and confidentiality. Providing advice, guidance, and support on a broad range of HR queries. About You: Experience of pension administration (essential), with knowledge of government schemes highly desirable. Background in payroll and HR processes within a busy HR function. Strong communication and interpersonal skills, able to build positive relationships at all levels. Highly organised, accurate, and adaptable, with excellent IT skills. CIPD Level 3 or equivalent experience. This is a full-time, office-based position (Monday Friday) for the duration of probation, with scope for some flexibility thereafter. You ll be joining a supportive and values-driven organisation, playing your part in ensuring the smooth running of essential services for a remarkable community. If you re a proactive HR professional with strong pensions knowledge and a passion for people, we d love to hear from you