Mantra Learning

Senior Account Manager - £40,000 - £45,000 per annum We are Mantra Learning , one of the UK's leading logistics learning and development organisations. We are an Ofsted grade 2 independent training provider who have specialised in providing training within the sector for over 58 years. The Manchester site is well established as one of the largest specialist logistics training facilities in the UK. Through our two key brands, The Job Gym and The National Logistics Academy we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry. We work with some of the biggest brands in the country, including ALDI, GXO and Travis Perkins, delivering approximately 400 Apprenticeships and over 1000 HGV licences each year. The organisation is dedicated to deliver programmes that develop the 'Skills, Knowledge and Behaviours to enable learners to thrive in life and work'. We have an exciting opportunity for a Senior Account Manager to join our friendly team. The position is full-time, working 37.5 hours a week based in Middleton, Greater Manchester. Duties include but will not be limited to: Strategic Account Leadership Lead and grow complex national accounts, building trusted relationships with senior and executive stakeholders. Drive customer success through cross-functional collaboration, escalation management, and long-term partnership development. Identify opportunities for account growth, retention, and strategic expansion. Sector Expertise Apply knowledge of logistics, transport, supply chain, and workforce development to address employer challenges. Leverage expertise in apprenticeships, skills, training, and funded learning to design effective workforce solutions. Develop talent pipelines and workforce strategies that support employer growth and skills needs. Business Development & Market Engagement Generate new opportunities through networking, industry engagement, and strategic relationship building. Represent the organisation at industry events and employer forums to enhance market presence and commercial growth. Identify employer needs and deliver commercially viable training and workforce solutions. Leadership & Influence Mentor colleagues, share best practice, and support high-performing sales and account management teams. Apply strategic account planning and stakeholder management to strengthen relationships and maximise growth. Influence stakeholders at all levels to achieve positive business and customer outcomes. Commercial & Operational Excellence Manage strategic accounts, ensuring service delivery, contractual compliance, and sustainable growth. Use data and insights to monitor performance, mitigate risks, and drive continuous improvement. Deliver exceptional customer experiences while expanding employer partnerships across multiple services. Education & Knowledge Educated to Level 3 or above (or equivalent experience). Knowledge of the logistics, transport, or supply chain sectors, including workforce challenges and skills needs. Understanding of apprenticeships, employer-funded training solutions, and workforce planning. Experience of strategic account management, stakeholder engagement, and account planning. Strong commercial awareness and ability to identify business development opportunities. Proficient in CRM systems, Microsoft Office, and digital communication tools. Company Benefits Generous time off - 31 days' holiday including bank holidays, giving you plenty of time to recharge Free eye care vouchers - because your health matters Great social scene - enjoy subsidised team events, from summer celebrations to festive Christmas parties Grow your career - access to a structured training package, including support for teaching qualifications Hassle-free travel - free on-site parking available Employee Car Repair Scheme - access reduced-cost car maintenance to keep you moving Pension scheme - helping you plan for your future Rewarding your success - discretionary profit-related bonus scheme Wellbeing first - ongoing health & wellbeing initiatives to support you inside and outside of work Making a difference - be part of our commitment to net zero and sustainability Affordable healthcare - access to a cost-effective health plan Support when you need it - 24/7 Employee Assistance Programme offering confidential advice and guidance Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation. This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff. The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants. If this is the role you're looking for please apply today!

HGV Instructor - £26,666 per annum + OTE We are Mantra Learning , one of the UK's leading logistics learning and development organisations. We are an Ofsted grade 2 independent training provider who have specialised in providing training within the sector for over 58 years. The Manchester site is well established as one of the largest specialist logistics training facilities in the UK. Through our two key brands, The Job Gym and The National Logistics Academy we help thousands of individuals each year to gain new skills. This enables our learners to obtain employment within the logistics sector and drives the long-term growth of the industry. We work with some of the biggest brands in the country, including ALDI, GXO and Travis Perkins, delivering approximately 400 Apprenticeships and over 1000 HGV licences each year. The organisation is dedicated to deliver programmes that develop the 'Skills, Knowledge and Behaviours to enable learners to thrive in life and work'. We have an exciting opportunity for HGV Instructor to join our friendly team. The position is full-time, working 40 hours a week based in Middleton, Greater Manchester. You will additionally be required to travel nationally. As an HGV instructor you will be part of a team, training candidates to DVSA test standard, carrying out practical driving assessments and delivering relevant course training materials with a high degree of detail. You will be expected to contribute to continuous improvement within the department and be required to update your skills periodically. The successful candidate will be expected to undertake relevant training qualifications and personal development, keeping up to date on sector and company related developments. You will need to maintain a high standard of professionalism and flexibility at all times. Your duties will include but won't be limited to: Instructing candidates to DVSA test standards on relevant vehicles (i.e. Cat C & Cat C+E) Carry out daily vehicle checks on training vehicles. Carry out driving assessments prior to learning. Programme development, including the improvement and development of HGV schemes of Work. Develop excellent communication links with other departments. To deliver Accredited Driver CPC courses. To deliver, facilitate and teach HGV driver training to DVSA driving test standard (on and off-road lessons). To implement, maintain and improve the quality of training and assessment in keeping with the high standards demanded by Mantra Learning Ltd and the relevant awarding bodies. To work closely with the HGV/Skills Manager to implement new opportunities associated with skills courses. Responsible for ensuring safe working practices. To undertake special projects as directed by the HGV/Skills Manager. Maintain discipline of learners and ensure safe practices at all times. Attend meetings and training sessions to develop relevant knowledge and skills in order to perform your duties and aid the business and organisational development. Represent the organisation in a professional manner in a customer facing role. Qualifications & Skills (Essential): Cat C licence held for a minimum of 3 years A passion to teach people who want to enter the profession Qualifications & Skills (Desirable): NRI Qualified Instructor. PTTLS or equivalent Good understanding of DCPC courses and specific industry courses CPC Delivery Experience Cat C+E licence held for a minimum of 1 year with experience of instructing Cat C Health & Safety Qualification. First Aid Qualification. Knowledge of the Logistics industry. Understanding of DVSA requirements. Experience of LGV Instruction to DVSA Test Standard. Delivering effective group and individual activities - How people learn. Knowledge and understanding of the Driver CPC requirements. Understanding of awarding bodies requirements. Observation of learning experience. Experience of delivering accredited Driver CPC courses. Experience of delivering Health & Safety courses. Experience of delivering First Aid courses Benefits 23 days holidays plus bank holidays Free eyecare vouchers Subsidised team social events - including summer and Christmas parties Training package available for teaching qualifications Free parking Pension scheme Discretionary profit related bonus scheme Health & wellbeing initiatives Net zero initiatives Access to affordable health care plan 247 Employee assistant programme Mantra Learning Ltd is an equal opportunity employer and we welcome applications regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex and sexual orientation. This organisation is committed to safeguarding and promotes the welfare of all learners and expects all staff to share this commitment. We also prioritise the safeguarding and welfare of all staff. The successful applicant will be required to agree to all necessary checks such as providing sufficient employment references and providing proof of the right to work in the UK. A Disclosure and Barring Service check will be carried out for all successful applicants. If this is the role you're looking for please apply today!