Belinda Roberts Ltd

Growing utilities business based in the Bury area requires a Metering Data Operative within their Metering Team. The role also includes contacting either customers, suppliers or third parties to obtain read information. Additionally, you will be expected to have strong communication skills, organisational skills and be able to work within a pressured department to tight deadlines. Reporting to the team leader duties of the role will include; The management of all meter installations, exchanges, and removal Sourcing meter details and updating all relevant systems and ensuring all appointments and de-appointments are correct Resolving any issues that may arise from incorrect meter data in a timely and effective manner To manage and remedy industry meter reading rejections Liaise with customers, metering partners, reading agencies, other gas suppliers and internal stakeholders to resolve meter and data queries in a timely and effective manner To support the business with its smart meter, roll out strategy Ensure meter readings are obtained and submitted to the industry within a specified timeframe The right candidate will have; Good verbal and written communication skills Strong organisational skills Able to prioritise within a busy challenging environment Excellent attention to detail and a high level of accuracy in all areas of work The initiative to propose solutions, to act independently and have the confidence to effectively challenge the status quo Flexible approach to work with a willingness to be involved in other areas of the business as required Excellent interpersonal skills with the ability to establish credibility and build relationships with Senior Managers and other internal and external parties Ability to successfully persuade, influence and negotiate with internal and external parties A plus would be; Proven working knowledge of MS Office including MS Excel Experience of an operations function within an energy supplier Advanced working knowledge of MS Office including advanced MS Excel In return a competiative salary is offered along with bonus, progression, and development within a fast-growing business.

My client is a growing Accountancy practice based in the Manchester area. The successful candidate will join our growing audit team in Manchester. Reporting directly to an Audit Partner, you will be responsible for supervising the progress of audit assignments from planning through to completion. You will also be reviewing the work of junior colleagues as well as coaching and supporting them in their development. You will be leading a team that will potentially carry out audits remotely or on client sites, so you will utilise a range of technological solutions in addition to your people skills to deliver a quality service, on time and on budget. The right candidate for this tole will be a qualified accountant holding an ACA/ACCA qualification. You will also have experience of working within audit, team management and team development . You will have experience in leading external audit assignments from planning to completion under International Standards on Auditing and preparing accounts in accordance with UK GAAP or IFRS. You should be able to work independently and as part of a team, have strong communication skills to collaborate with senior staff and clients, and be a confident user of the Microsoft Office suite, especially Word and Excel. If you're motivated to take ownership of your role, deliver high-quality service, and have a sound understanding of key audit risks while knowing when to seek assistance please get in touch. My client is based in Manchester and does offer hybrid working. This is an excellent role is a growing business that will have opportunities.

My client is a fast-growing service business based in the Manchester area. This role is a hybrid role offer 50/50 office based and working from home. Due to growth my client is recruiting within finance. Reporting to the Finance Manager this role offers an opportunity for progression and development. The Finance Assistant is responsible for sales ledger and purchase ledger. Invoice and credit note postings to the ledgers, dealing with queries via telephone/e mail and cash receipt allocation for the business. The role involves working very closely both internally with other teams and with customers. This role has a key focus on co-ordinating both internal and external requirements and ensuring that processes are diligently followed to achieve set KPIs, whilst consistently observing the agreed business behaviours to ensure a cohesive and pleasant working environment for all. Key Responsibilities: Accurate postings to the sales/purchase ledgers Effective query management including internal distribution for resolution Purchase Order chasing and recording Uploading, as required, sales/purchase invoices to external client portals Monitoring and actioning emails in the finance mailbox Support and cover for other areas of the finance department Any other discreet tasks as communicated via the Finance Manager or senior management The right candidate will have experience in Sales Ledger and Purchase Ledger and be looking for a role that will offer progression and development to the right person. This role offers an excellent package

My client is seeking a motivated and customer-focused Customer Service Advisor to join our team in Bury. Working within the utilities sector (energy, water, or gas), you will be the first point of contact for customers, delivering a high standard of service and support across a range of enquiries. Key Responsibilities Handle inbound and outbound customer calls, emails, and online enquiries Resolve customer queries relating to billing, accounts, meter readings, and service issues Provide clear and accurate information regarding tariffs, usage, and services Support customers with payment plans and account management Log all customer interactions accurately on internal systems Escalate complex or unresolved issues to relevant departments Ensure compliance with industry regulations and company policies Deliver excellent customer service in line with company standards and KPIs Key Skills & Experience Previous experience in a customer service or contact centre role Excellent communication and interpersonal skills Ability to manage a high volume of enquiries in a fast-paced environment Strong problem-solving skills and attention to detail Good IT skills, including experience with CRM systems Desirable Experience Experience within the utilities sector (energy, water, or gas) Knowledge of billing systems or regulatory frameworks Experience handling complaints or vulnerable customers Personal Attributes Customer-focused with a positive, empathetic approach Reliable, organised, and able to prioritise workload Team player with a proactive mindset Eager to learn and develop within the role What is on offer Competitive salary and benefits package including a bonus Full training and ongoing support Opportunities for career progression within the utilities sector Supportive and collaborative team environment Apply now to join a growing organisation and build your career within the customer service sector