L&Q

Title: Quality Assurance Analyst Contract Type: FTC until 29th February 2028, Full-Time, 35 hours Salary: Starting from 57,094 per annum (London weighted salary) or 49,502 per annum (Regional salary), dependant on experience Grade: 10 Reporting Office : London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 16th August 2026 Interview Date : W/c 24th August 2026, in-person interview Please click here for the role profile - Quality Assurance Analyst Role Profile.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview processes with L&Q for the same or similar role in the previous 12 months. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our Quality Assurance Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. We have a new opportunity! We are recruiting for a Quality Assurance Analyst. It's an exciting time of change at L&Q. Our Business Applications team is implementing a new Target Operating Model and is being restructured to support this journey, this role forms part of that process. We continuously invest, grow, and transform our business to provide a better service to customers old and new. As a Quality Assurance Analyst it will be your responsibility to ensure software products and solutions are thoroughly tested and are fit for purpose, as well as ensuring they meet functional and non-functional requirements. We are looking for a forward thinking and innovative Quality Assurance Analyst; someone who is committed to delivering high quality software and also to help identify and verify 3rd party applications. This role will report into a Lead Quality Assurance Analyst and will work in a small team of other Quality Assurance Analysts. If this sounds like you, we would love for you to apply! Your impact in the role: Acts as the Testing & Quality Assurance lead in the squad or project team to which they are allocated. Works with squad and project team members to identify test and QA requirements and develops test strategies and plans, covering functional, integration, and (where appropriate) user acceptance testing. Be responsible for creation and execution of the tests, works with team members and carries out hands on testing themselves. Monitors testing progress, errors, fixes, and re-testing. Provide clear up to date and timely reporting and feedback to Squads and Project Managers to enable them to prioritise remaining work etc. Work closely with scrum/agile and other Engineers to continually evolve the use of modern software development and deployment methodologies, including scripting, automated testing etc. What you'll bring: ISTQB Software Testing certification Good understanding of and experience working with structured test methods and processes Experience of test management and defect management using Azure DevOps. Knowledge and experience of best practice in both manual and automated testing Experience of testing differing types of applications and scenarios, eg web, data and mobile applications. Knowledge of A zure Data factory Medium to strong SQL skill set (Understanding and writing) Knowledge of Data model and dimensional model Reporting skill set Power BI and visu alisation skillset - d e sirable Previous experience of Data testing, ETL, testing large volume of d ata. Experience of working with cross-functional delivery squad or scrum team working with Product Owners, Scrum Master etc If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Homeowner Officer x 2 Contract Type: Fixed Term Contract, 12 months Salary: 34,381 per annum Grade: 6 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location Closing Date: Monday 10 th August 2026 Interview Dates: Tuesday 25 th August 226 Please click here for the role profile: Homeowner Officer.pdf Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Homeownership Team at L&Q: We are looking to recruit two Homeownership Officers to join our Homeownership team. These are exciting opportunities to provide a high-quality service to homeowners, leaseholders, shared owners and prospective purchasers, ensuring customers receive professional, accurate and timely advice and support. One Homeownership Officer will be joining our Pre-Sale Enquiries Team and play a key role in supporting homeowners, solicitors, and buyers throughout the sales process. You will review leases, prepare LPE1 packs and provide solicitors with accurate information to help property sales and shared ownership resales progress smoothly. In the second role the Homeownership Officerwill join Staircasing, Lease Extensions & Subletting Team and play a key role in supporting homeowners through a range of property transactions and homeownership services. In this role, you will review and interpret leases while managing staircasing, lease extension and subletting cases from enquiry through to completion. Working closely with homeowners, solicitors, valuers and internal teams, you will make informed decisions, progress transactions efficiently and provide a high-quality customer experience. Both roles are part of our busy customer-focused team, you will handle telephone and written enquiries from homeowners, solicitors, and other stakeholders, ensuring all requests are managed efficiently and within agreed timescales. You will build positive working relationships, provide a high standard of customer service, and help deliver a smooth and seamless sales experience for our customers. This is an excellent opportunity for someone with experience in leasehold, homeownership, conveyancing, or a property-related environment who has strong organisational skills, attention to detail, and the ability to interpret legal documentation with confidence. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a varied workload across homeownership products and processes. Prepare clear and accurate written communications for customers and stakeholders. Liaise with customers, solicitors, lenders, surveyors, financial advisers and internal teams. Manage multiple enquiries while delivering excellent customer service. Use your knowledge of leasehold, shared ownership and property sales to support customers throughout their homeownership journey. What you'll bring: A proactive, customer-focused approach and a commitment to excellent service. Strong communication skills and the ability to work collaboratively. Excellent attention to detail when reviewing legal and property documents. Knowledge of shared ownership, leasehold and homeownership processes. Experience in housing, property, conveyancing or a legal environment. Strong organisational skills and the ability to manage competing priorities. Confidence working independently and meeting deadlines. Good IT skills, including Outlook, Word, Excel and Teams. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Sheltered Housing Scheme Manager Contract Type: Permanent, Full Time - 36 Hours Salary: 24,545per annum to 27,000 per annum (Regional salary) depending on experience Grade: 3 (Regional salary) Working Location: Stretford, Manchester - with flexibility for other local schemes Working Hours: Monday to Friday. AM at 1 scheme PM at the other. Scheme locations are in South Trafford -Travel required between schemes. Persona: Site Based Worker: Site based and may attend the Manchester office on an ad-hoc basis Closing Date: 11 th August 2026 - 1:00 PM Interview Date: To be confirmed (Interviews will be held in person) Please click here for then Role Profile: Sheltered Housing Scheme Manager Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Benefits Include: 25 days Annual Leave rising to 30 days with length of service + Bank Holidays, Westfield Health Cash Plan, excellent pension plan and non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme. Join our L&Q Living Housing Management Team at L&Q: An exciting opportunity has become available for the right candidate to join us as a Scheme Manager within our Housing Management Team. Independent Living is an integral part of what L&Q Living do, delivering services primarily for our customers aged 55 and over. Our customers are always at the heart of our service. We are an aspirational and forward-thinking team, responsible for delivering quality housing and working with our customers to enable them to maintain their independence and live well by delivering the support they require, encouraging social participation and identifying opportunities to connect with the wider community. We are seeking someone who brings a creative and innovative approach to supporting older people to live independently in their own homes and who has a genuine passion for enhancing their health and well-being. If this sounds like you, we would love for you to apply! Your impact in the role: In this role, you will contribute to delivering a high-quality, supportive, and compliant housing service by: Providing frontline housing management services to ensure the scheme is fully compliant. Proactively engaging with residents, visitors, and contractors to maintain positive communication channels, enhance resident wellbeing, identify support needs, and work with partner agencies to achieve appropriate outcomes. Encouraging and supporting residents to make the scheme in which they live a supportive environment for themselves, friends, and other groups in the areas, while embracing technology-assisted processes to enhance the Independent Living offer. What you'll bring: Relevant practical experience in housing management or other customer focused role, with knowledge of service delivery, health and safety and the benefits of assisted technology Excellent customer service skills with the ability to identify the needs of others and provide support and guidance Strong communication and relationship building skills Ability to identify problems and proactively find solutions Sound working knowledge of Microsoft applications, with the ability to collate, analyse and present data Driving Licence: For this position, we require the candidate to be mobile - A driving license is required. DBS For this post the successful candidate will need to apply for or be in possession of a Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) . If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! LQL L&Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks.

Title: Estate Services and Open Spaces Manager Contract Type: Permanent Salary: 57,094 per annum to 63,032 per annum (London weighted salary) Dependent on Experience Grade: 10 Reporting Office: London, Stratford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Tuesdays at office in Stratford and one other day in week visiting local housing management office. Closing Date: 13th August 2026 at 11pm Interview Dates: 20 th & 21 st August over MS Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Please click here for the role profile Estate Services and Open Spaces Manager Role Profile.pdf Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join our Estate Services & Open Spaces Team at L&Q: We're looking for an experienced Estate Services and Open Spaces Manager to inspire a talented team and deliver outstanding, resident-focused services. You'll shape thriving neighbourhoods, strengthen communities and ensure our shared spaces are places residents are proud to call home. Your impact in the role: Manage the operational delivery of estate services and community development around open spaces and communal areas. Ensure the delivery of reliable, repeatable, and consistent services through contracts that residents value and are satisfied with. Develop relationships and strong partnerships with key stakeholders to ensure that residents value their locality and are satisfied with their neighbourhood. Effective management of resources and budgets. Representing and championing L&Q and its values whilst contributing to financial strengths and customer experience . What you'll bring: Extensive contract management experience, including managing high-value contracts, contractors, consultants and procurement activity. Strong knowledge of estate management, open spaces, service charge legislation, leasehold requirements and the wider regulatory environment. Proven ability to engage residents, co-create practical solutions and continuously improve services at quality and pace. Excellent leadership and people management skills, with experience developing and motivating teams within a complex service environment. Strong commercial, communication and stakeholder management skills, with the ability to manage budgets, deliver value for money and explain complex information clearly. You will be able to manage large sets of data, finance information and provide accurate service charge information. DBS For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Design & Technical Manager - preconstruction period site office based in North Greenwich, Barking Riverside and head office at West Ham Lane Contract Type: 12 Months Fixed Term Contract Persona: Project located at Knights Road, Silvertown, London. Preconstruction period site office based in North Greenwich, Barking Riverside and head office at West Ham Lane, subject to change as and when a dedicated project office is available. Salary: Starting from 76,383 per annum dependent on experience Reporting Office: Chelmsford, Essex (L&Q at Beaulieu) Closing Date: 06/08/2026 Interview Dates: TBC in person interviews Please click here for the role profile - Design & Technical Manager RP.docx Benefits include: 24 days Annual Leave rising to 28 days with length of service + Bank Holidays, excellent Pension scheme, non-contributory life assurance, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close this advert and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months Join our Design & Technical Team at L&Q: L&Q have a new opportunity for a Design & Technical Manager to work at Beaulieu in Chelmsford. This position requires a manager who is delivery and action focused, proactive and able to work independently, who can identify risks and deliver effective solutions to ensure on-time delivery in a fast-paced, demanding environment. You will join an existing technical team reporting to a Senior Design and Technical Manager, taking full responsibility for allocated duties covering information production for a BSR Gateway 2 submission and tender & construction stage information production and third party approvals, typically covering RIBA Stages 4 & 5. The successful candidate will be expected to work independently to meet the program deadlines and provide accurate progress reporting, displaying the standard for excellent customer service in line with L&Q values. If this sounds like you, we would love for you to apply! Your impact in the role: • Lead and manage your day-to-day activities, motivating the team and the wider consultant and subcontractor designers teams • Lead and audit design for compliance and co-ordination from inception through to completion • Manage information delivery against performance targets - cost, quality and time - and advise on build design through to project completion • Manage the design production for trade packages from tender to record drawings, and manage the third-party approval process • Work collaboratively with Land, Commercial and Construction/Site teams, supporting the team's due diligence process to mitigate risk • Develop, maintain and influence relationships with consultants, contractors and other key external stakeholders • Contribute towards the control of budgets within the design and technical function and support the divisional business plan • Lead project team reviews of your allocated packages to provide consolidated comments and manage the process of addressing these to mee the program requirements • Lead the collation of the tender package information with support from the multi discipline project team, • Populating and maintaining trackers for your allocated tasks What you'll bring: • Experience of RC frame construction of mansion and tower block residential schemes • Strong financial and commercial acumen, including contract management skills • Knowledge and working experience of Asite for managing design information • Excellent problem solving, communication, analytical and presentation skills • Strong project co-ordination skills, with the ability to multi-task and meet deadlines • Strong experience of managing information production and mainlining associated management tools • A high level of computer literacy, including good working knowledge of MS Project or Asta • Experience of unitised fa ade construction, BIM and CAD packages is an advantage • Degree level in a relevant discipline and/or working towards a professional qualification such as CIOB or RIBA is desirable If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Property Manager - LLR (London Living Rent) Contract Type: Fixed Term Contract - End of March 2027 - Full Time - 35 hours Salary: 37,451 per annum to 41,045 per annum (London weighted salary) dependant on experience plus ECU allowance if policy requirements are met Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday - 09:00 - 17:00 (occasionally hours may differ) Closing Date: 7th August June 2026 - 23:00 Interview Details: Face to Face at Our Stratford offices - date yet to be confirmed Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Please click here for the role profile - Property Manager LLR NV.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join L&Q's Growing London Living Rent Team - Be Part of the Journey to Home Ownership L&Q's London Living Rent portfolio has seen exceptional growth and is set to become one of the largest in the capital-helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we're proud to be making a real difference. We're now looking for an experienced Property Manager to join our passionate and high-performing team. If you're driven by customer impact, thrive in a fast-paced environment, and want to be part of something meaningful, we'd love to hear from you. Your impact in the role: As a Property Manager in our LLR team, you'll play a key role in delivering a seamless resident experience while ensuring our portfolio performs at its best. Your responsibilities will include: Maximising rental income and minimising void periods across your portfolio. Supporting property acquisitions and onboarding new homes into the LLR scheme. Ensuring compliance with all relevant legislation and internal standards. Delivering exceptional customer service to a diverse resident base. Managing tenancies and assets to ensure long-term sustainability. Conducting routine checks to identify fraud, subletting, and tenancy breaches. What You'll Bring We're looking for individuals who are proactive, solutions-focused, and passionate about housing. You'll need: Proven experience in property management and lettings , ideally within the private rented sector. A strong understanding of London Living Rent and its role in the housing market. Excellent communication and customer service skills. A track record of meeting targets and deadlines in a commercial environment. Confidence in using Microsoft Office , Teams, and CRM systems (especially Microsoft D365). Experience in tenancy renewals, complaint resolution , and legal tenancy processes. Knowledge of Assured Shorthold Tenancies , legal notices, and arrears management. Why Join Us? Be part of a mission-driven organisation helping Londoners into home ownership. Work in a collaborative and supportive team that values innovation and impact. Enjoy a role where no two days are the same , and your work truly matters. Note: This role will be office-based more than the standard 1-2 days per week until training is completed. Ready to Make a Difference? If you're ready to bring your energy, expertise, and passion to L&Q's London Living Rent team, apply now and help shape the future of affordable housing in London. This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Title: Neighbourhood Housing Lead Contract Type: X2 Roles available 1 perm covering Walthamstow 1 12m FTC Covering Essex Salary: 37451 per annum to 41045 per annum (London weighted salary) , dependant on experience Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working) Working Pattern: Monday to Friday 9-5 Closing Date: 6th August Interview Details: Interviews will be held face to face in our stratford office on a date yet ot be confirmed. Plese click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our East London Housing Managment Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around (Apply online only) homes. What you'll bring: You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Have demonstrable experience in a similar role. Have a valid license and access to a car for work use. DBS For this post the successful candidate will need to apply for or be in possession of a Basic/an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Title: Pension Manager Contract Type: 15 month FTC Mat Cover would consider full time (35 hours per week OR Part time 21 hours per week) Salary: Starting from 78,544 dependent on experience (London weighted salary) or starting from 68,751 (Regional salary), dependant on experience Grade: 12 Reporting Office: London, Stratford or Manchester, Trafford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 17 th August Interview Dates: 25 th August please note that in person interviews will be held for this interview. Please click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Pensions Team at L&Q: We are looking for a dynamic Pensions Manager to oversee the smooth running of multiple pension arrangements (DB and DC, private and public, single and multiple employer) and provide support within L&Q on all matters related to pensions. This is an extremely varied and fast paced role, with diverse pension arrangements and multiple stakeholders. It is an excellent and rare opportunity for an experienced pensions professional, or for the right candidate to expand their pensions experience. Reporting directly to the Director of Financial Reporting & Control within a large and diverse Finance Department, but working closely with Payroll, wider HR team, multiple professional advisers and with exposure to Senior Directors. If this sounds like you, we would love for you to apply! Your impact in the role: Acting as pensions subject expert and providing support to multiple stakeholders across the business (recruitment, HR, payroll, financial reporting, internal and external audit etc. Monitoring performance of professional advisers against agreed service standards Ensuring appropriate risk and control processes are in place for all aspects of pension provision Keeping up to date with legislative developments and proactively advising on the impact of new legislation, ensuring L&Q are compliant with statutory requirements Maintaining pensions literature and policies Providing support to pension strategy and implementing changes when required Communicating with professional advisers, members, and trustees as required. What you'll bring: Strong and demonstrable knowledge of UK pension provision ideally across a wide range of pension arrangements Experience in managing multiple pension schemes Experience engaging with and managing professional advisers APMI or similar qualification desirable but not essential Ability to manage multiple workstreams Able to build effective working relationships with internal and external stakeholders Solution driven and decisive Must possess an enthusiasm to work on own or collaboratively with other team members, colleagues and external suppliers . If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Organisational Development Partner Contract Type: 12-month FTC, Full Time 35 hours per week Salary starting from 48,691per annum (London weighted salary) or 42,668per annum (Regional salary) Grade: 9 Reporting Office: London, Stratford or Manchester, Trafford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 17 th August 2026 Interviews to be held in person during w/c 24 th August 2026 Please click here for the role profile - OD Partner Role Profile -.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months Join our Organisation Development & Change Team at L&Q! At L&Q, we're committed to helping our colleagues thrive so that we can continue delivering outstanding services to residents. As we continue to evolve and transform our organisation, we're looking for an experienced Organisation Development Partner to play a key role in shaping our people, leadership, and learning strategies. Reporting to the OD Manager, you will be given a wide ranging and challenging remit. Your principal focus will be to deliver an effective organisation development and learning strategy that meets the current and future needs of the business. Working across the business, you'll partner with leaders, HR colleagues and transformation teams to identify capability needs, design effective organisational development solutions, and deliver initiatives that build individual, team, and organisational performance. This is a varied and rewarding role where you'll have the opportunity to influence change, develop leadership capability, and help create a high-performing culture. At L&Q, our purpose is to provide homes and services that people can be proud of. If you're passionate about organisational development, learning, and helping people achieve their potential, we'd love to hear from you! Your Impact in the Role: As an Organisation Development Partner, you'll help drive the development of our people and organisation, ensuring colleagues have the skills, capability, and support they need to succeed. In this role, you will: Identify organisational capability, leadership and learning needs to support business priorities and transformation initiatives. Partner with OD, Change, HR and Learning colleagues to design and deliver practical, impactful development solutions. Lead and support organisation development projects from design through to implementation and evaluation. Create and curate engaging learning resources, development tools and interventions that build capability across the organisation. Work closely with project and change teams to ensure learning and development activity is aligned to business change and successfully embedded. Coach and support leaders to strengthen leadership capability, manage change effectively, and build high-performing teams. Manage relationships with external providers and delivery partners to ensure high-quality outcomes. Measure effectiveness and gather feedback to demonstrate impact, drive continuous improvement, and ensure value is delivered. By building capability and supporting organisational effectiveness, you'll help ensure L&Q remains a great place to work while continuing to deliver excellent outcomes for residents. What You'll Bring: Experience of conducting learning needs analysis, translating concepts into practical solutions and identifying appropriate learning interventions, procuring training, delivering training and evaluating learning interventions against key performance Indicators and strategic objectives. Outstanding consultancy and relationship management skills proven within in a similar role/OD/HR context in order to analyse and respond to emerging needs, taking into account the impacts on operational delivery and ensuring added value. Previous experience of implementing large OD projects (full life cycle) Strong interpersonal skills and an ability to work collaboratively with HR professionals, L&D/OD teams and business stakeholders to build effective working relationships and to communicate with people in a constructive and professional manner to achieve agreed outcomes. Ability to self-manage with a high level of energy and flexibility to manage a varied and demanding workload, both independently, and by working collaboratively with others, negotiating assistance where appropriate. Outstanding facilitation skills enabling participants to engage with material and learn effectively. (Desirable) CIPD Level 5 qualification (or equivalent). (Desirable) Coaching qualification and/or accreditation in psychometric tools such as Insights Discovery, MBTI, or Belbin. (Desirable) Experience using assessment and development tools to build leadership and organisational capability. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Change Manager ( NB. The official title for this role is Change Partner) Contract Type: 12-month FTC, Full Time 35 hours per week Salary starting from 57,094 per annum (London weighted salary) or 49,502 per annum (Regional salary) Grade: 10 Reporting Office: London, Stratford or Manchester, Trafford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 17 th August 2026 Interviews to be held in person on the 24 th & 26 th August 2026 Please click here for the role profile - Change Partner RP - Feb 2026.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months Join our Organisation Development & Change Team at L&Q: At L&Q, we're on an ambitious journey to transform how we maintain homes and deliver our services for thousands of residents. Over the next three years, we're redesigning our operating model, improving how our teams work together, and introducing new technology. As our Change Manager, you'll lead the people side of this transformation - ensuring our colleagues are engaged, ready, and confident to work in new ways. If you're motivated by making a lasting impact for colleagues and residents, this is the role for you! At L&Q we're driven by our purpose to provide social homes and landlord services that everyone can be proud of - and this role will be key to making that happen. If this sounds like you, we would love for you to apply! Your impact in the role: You'll play a pivotal role in shaping how change happens at L&Q - making sure our people are supported through every stage and that new ways of working truly embed. In this role, you will: Lead the people side of change for one or more projects, from initial impact assessment through to full adoption and embedding. Partner with project and business leaders to ensure change plans are practical, have buy-in, and are aligned with the wider portfolio. Work closely with Organisational Development, Learning & Development and Communications teams to design and deliver coordinated engagement, learning, and communications plans. Coach and equip leaders to own and lead change confidently within their areas. Build readiness, engagement, and feedback loops so we can measure and sustain change adoption. Contribute to growing change capability across L&Q, helping us strengthen how we deliver transformation at scale. By helping our colleagues to adapt and thrive, you'll enable L&Q to deliver services we can all be proud of. What you'll bring: Proven experience leading the people side of large-scale transformation, ideally including operating model or service redesign. Strong stakeholder management and influencing skills, with the confidence to challenge constructively. Ability to simplify complex messages and tailor communication for different audiences. Experience managing multiple projects or workstreams within a transformation programme or portfolio. Comfort with ambiguity and change, bringing structure, empathy, and calm under pressure. Coaching and facilitation skills that help leaders and teams navigate change successfully. (Desirable) Change Management accreditation or training (e.g. APMG, Prosci) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Jobs Plus Employment Support Lead Contract Type: 6-Month Fixed Term Contract, Full Time, 35 hours Salary: Starting from 37,451 per annum (London Weighted) Depending on Experience Reporting Office: Stratford, London Working Location: Seddon Centre, Leyton, E10 Persona Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as required. Closing Date: 14 th August 2026 Interview Date: On a date to be confirmed. There will be 2 interview stages for this position. Stage 1 - Assessment based. Stage 2 - In Person interview. Please click here for the role profile - Employee Support Lead Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Foundation Team at L&Q: Do you have a passion for empowering residents and helping them achieve sustainable employment, apprenticeships, or training? Are you skilled in building partnerships and working with stakeholders to deliver life-changing outcomes? If so, this is your opportunity to make a real difference. At L&Q, we're looking for someone to bring their expertise, energy, and commitment to support our residents in unlocking new opportunities and building brighter futures . You will have a passion for supporting people into sustainable employment with a target driven and solution focused mindset to achieve the best outcomes for our residents. If this sounds like you, we would love for you to apply! Your impact in the role: Direct support: Manage a caseload of residents, offering tailored mentoring, coaching, and practical support to help them secure work, apprenticeships, or training. Driving results: Work to clear targets, understanding reports and ability to compile reports or key information based on data as well as collaborating with internal teams and external partners to achieve excellent outcomes. Partnership building: Develop strong relationships with employers, training providers, Jobcentre Plus, and support organisations to maximise opportunities. Programme delivery: Run workshops and training sessions on employability skills, CV writing, and interview techniques. Monitoring success: Keep accurate records of progress and outcomes, providing regular reports and ensuring compliance with funding requirements. What you'll bring: Proven experience in helping people into employment, apprenticeships, or training, with knowledge of welfare benefits. A genuine interest in supporting people into employment with experience working with vulnerable people facing challenging situations Stakeholder management knowledge, knowledge of outreach and the ability to build strong relationships and work collaborativelywith employers, agencies, and training providers Strong presentation and communication skills, with confidence in delivering workshops and one-to-one support. Proficient IT skills and effective record keeping abilities for report writing and maintaining accurate casework records. DBS For this post the successful candidate will need to apply for or be in possession of a Standard (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Neighbourhood Housing Lead Contract Type: Perm and FTC roles available in East London and Essex Salary: 37451 per annum to 41045 per annum (London weighted salary), dependant on experience Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working) Working Pattern: Monday to Friday 9-5 Closing Date: 12th August 2026 Interview Details: Interviews will be held face to face in our Stratford office on a date yet to be confirmed. Plese click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our East London and East Anglia Housing Management Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around (Apply online only) homes. What you'll bring: You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Have demonstrable experience in a similar role. Have a valid license and access to a car for work use. DBS For this post the successful candidate will need to apply for or be in possession of a Basic/an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.