L&Q

Title: Jobs Plus Employment Support Lead Contract Type: 6-Month Fixed Term Contract, Full Time, 35 hours Salary: Starting from 37,451 per annum (London Weighted) Depending on Experience Reporting Office: Stratford, London Working Location: Seddon Centre, Leyton, E10 Persona Site Based Worker: Contractual hours to be worked from allocated site(s), with ad hoc office attendance as required. Closing Date: 14 th August 2026 Interview Date: On a date to be confirmed. There will be 2 interview stages for this position. Stage 1 - Assessment based. Stage 2 - In Person interview. Please click here for the role profile - Employee Support Lead Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Foundation Team at L&Q: Do you have a passion for empowering residents and helping them achieve sustainable employment, apprenticeships, or training? Are you skilled in building partnerships and working with stakeholders to deliver life-changing outcomes? If so, this is your opportunity to make a real difference. At L&Q, we're looking for someone to bring their expertise, energy, and commitment to support our residents in unlocking new opportunities and building brighter futures . You will have a passion for supporting people into sustainable employment with a target driven and solution focused mindset to achieve the best outcomes for our residents. If this sounds like you, we would love for you to apply! Your impact in the role: Direct support: Manage a caseload of residents, offering tailored mentoring, coaching, and practical support to help them secure work, apprenticeships, or training. Driving results: Work to clear targets, understanding reports and ability to compile reports or key information based on data as well as collaborating with internal teams and external partners to achieve excellent outcomes. Partnership building: Develop strong relationships with employers, training providers, Jobcentre Plus, and support organisations to maximise opportunities. Programme delivery: Run workshops and training sessions on employability skills, CV writing, and interview techniques. Monitoring success: Keep accurate records of progress and outcomes, providing regular reports and ensuring compliance with funding requirements. What you'll bring: Proven experience in helping people into employment, apprenticeships, or training, with knowledge of welfare benefits. A genuine interest in supporting people into employment with experience working with vulnerable people facing challenging situations Stakeholder management knowledge, knowledge of outreach and the ability to build strong relationships and work collaborativelywith employers, agencies, and training providers Strong presentation and communication skills, with confidence in delivering workshops and one-to-one support. Proficient IT skills and effective record keeping abilities for report writing and maintaining accurate casework records. DBS For this post the successful candidate will need to apply for or be in possession of a Standard (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Neighbourhood Housing Lead Contract Type: Perm and FTC roles available in East London and Essex Salary: 37451 per annum to 41045 per annum (London weighted salary), dependant on experience Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working) Working Pattern: Monday to Friday 9-5 Closing Date: 12th August 2026 Interview Details: Interviews will be held face to face in our Stratford office on a date yet to be confirmed. Plese click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our East London and East Anglia Housing Management Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around (Apply online only) homes. What you'll bring: You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Have demonstrable experience in a similar role. Have a valid license and access to a car for work use. DBS For this post the successful candidate will need to apply for or be in possession of a Basic/an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Title: Sheltered Housing Scheme Manager Contract Type: Permanent, Full Time - 36 Hours Salary: 24,545per annum to 27,000 per annum (Regional salary) depending on experience Grade: 3 (Regional salary) Working Location: Stretford, Manchester - with flexibility for other local schemes Working Hours: Monday to Friday. AM at 1 scheme PM at the other. Scheme locations I have as South Trafford - 2 main schemes are 8 mins apart from one another. Travel between schemes may be required. Persona: Site Based Worker: Site based and may attend the Manchester office on an ad-hoc basis Closing Date: 11 th August 2026 - 1:00 PM Interview Date: To be confirmed (Interviews will be held in person) Please click here for then Role Profile: Sheltered Housing Scheme Manager Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Benefits Include: 25 days Annual Leave rising to 30 days with length of service + Bank Holidays, Westfield Health Cash Plan, excellent pension plan and non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme. Join our L&Q Living Housing Management Team at L&Q: An exciting opportunity has become available for the right candidate to join us as a Scheme Manager within our Housing Management Team. Independent Living is an integral part of what L&Q Living do, delivering services primarily for our customers aged 55 and over. Our customers are always at the heart of our service. We are an aspirational and forward-thinking team, responsible for delivering quality housing and working with our customers to enable them to maintain their independence and live well by delivering the support they require, encouraging social participation and identifying opportunities to connect with the wider community. We are seeking someone who brings a creative and innovative approach to supporting older people to live independently in their own homes and who has a genuine passion for enhancing their health and well-being. If this sounds like you, we would love for you to apply! Your impact in the role: In this role, you will contribute to delivering a high-quality, supportive, and compliant housing service by: Providing frontline housing management services to ensure the scheme is fully compliant. Proactively engaging with residents, visitors, and contractors to maintain positive communication channels, enhance resident wellbeing, identify support needs, and work with partner agencies to achieve appropriate outcomes. Encouraging and supporting residents to make the scheme in which they live a supportive environment for themselves, friends, and other groups in the areas, while embracing technology-assisted processes to enhance the Independent Living offer. What you'll bring: Relevant practical experience in housing management or other customer focused role, with knowledge of service delivery, health and safety and the benefits of assisted technology Excellent customer service skills with the ability to identify the needs of others and provide support and guidance Strong communication and relationship building skills Ability to identify problems and proactively find solutions Sound working knowledge of Microsoft applications, with the ability to collate, analyse and present data Driving Licence: For this position, we require the candidate to be mobile - A driving license is required. DBS For this post the successful candidate will need to apply for or be in possession of a Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) . If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! LQL L&Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks.

Title: Customer Escalation Officer Contract Type: Fixed Term Contract for 12 months, 35 hours per week Salary: From 31,955 per annum (London weighted salary) or from 27,796 per annum (Regional salary), dependant on experience Grade: 5 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) with Thursday as the day to be worked at the reporting officer Closing Date: 10 th August 2026 Interview Date: 18 th August2026 Please click here for the role profile. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Customer Resolution Team at L&Q: Our customers are the most important part of our business and as a member of the Escalation Team, it is vital that you have the passion as a Customer Service professional to deliver excellence to both internal and external customers - every time. This is a fantastic position within the heart of the Direct Maintenance Team and the successful applicant will have an opportunity to play a part in delivering an exciting service to our residents. The role will be responsible for managing a varied caseload of complex and sensitive escalations from the executive team. You will act as the 'voice and face' of the Trust, so demonstrable experience in delivering customer-focused services in a demanding public-facing environment is essential. This is a role where you can truly support our residents and show your passion to go above and beyond. In this role you will be surrounded by a supportive department who have a strong team ethos. You will have control over your own workload and be responsible for orchestrating a positive outcome for our customers. You will have excellent written and verbal communication skills in order to deal with the various issues our diverse resident base will have. Therefore, it is essential that you've had experience in a customer service role and preferably with complaint handling. You will work collaboratively with other departments across the Trust to ensure effective and efficient delivery of services to our customers, so highly developed relationship management or stakeholder engagement skills are essential to perform well in this role. If this sounds like you, we would love for you to apply! Your impact in the role: Liaise with internal teams and contractors to investigate and resolve issues swiftly and thoroughly. Managing and owning a varied caseload of complex and sensitive escalations from the executive team Draft high-quality written responses that reflect our values and commitment to service excellence Act as a point of contact and reassurance for residents Ensure all responses are timely, accurate, and meet both internal standards and regulatory expectations Identify themes and trends from escalations to feed into service improvements across the Direct Maintenance Service Undertaken project work as and when required What you'll bring: Excellent written and verbal communication skills, with the ability to draft clear, accurate and high-quality responses to enquiries. Proven experience in a similar customer service role. Strong time-management skills, with the ability to prioritise and meet deadlines. IT literate, with good working knowledge of Microsoft Office Able to work effectively in a fast paced, high pressure environment. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Design & Technical Manager - preconstruction period site office based in North Greenwich, Barking Riverside and head office at West Ham Lane Contract Type: 12 Months Fixed Term Contract Persona: Project located at Knights Road, Silvertown, London. Preconstruction period site office based in North Greenwich, Barking Riverside and head office at West Ham Lane, subject to change as and when a dedicated project office is available. Salary: Starting from 76,383 per annum dependent on experience Reporting Office: Chelmsford, Essex (L&Q at Beaulieu) Closing Date: 06/08/2026 Interview Dates: TBC in person interviews Please click here for the role profile - Design & Technical Manager RP.docx Benefits include: 24 days Annual Leave rising to 28 days with length of service + Bank Holidays, excellent Pension scheme, non-contributory life assurance, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close this advert and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months Join our Design & Technical Team at L&Q: L&Q have a new opportunity for a Design & Technical Manager to work at Beaulieu in Chelmsford. This position requires a manager who is delivery and action focused, proactive and able to work independently, who can identify risks and deliver effective solutions to ensure on-time delivery in a fast-paced, demanding environment. You will join an existing technical team reporting to a Senior Design and Technical Manager, taking full responsibility for allocated duties covering information production for a BSR Gateway 2 submission and tender & construction stage information production and third party approvals, typically covering RIBA Stages 4 & 5. The successful candidate will be expected to work independently to meet the program deadlines and provide accurate progress reporting, displaying the standard for excellent customer service in line with L&Q values. If this sounds like you, we would love for you to apply! Your impact in the role: • Lead and manage your day-to-day activities, motivating the team and the wider consultant and subcontractor designers teams • Lead and audit design for compliance and co-ordination from inception through to completion • Manage information delivery against performance targets - cost, quality and time - and advise on build design through to project completion • Manage the design production for trade packages from tender to record drawings, and manage the third-party approval process • Work collaboratively with Land, Commercial and Construction/Site teams, supporting the team's due diligence process to mitigate risk • Develop, maintain and influence relationships with consultants, contractors and other key external stakeholders • Contribute towards the control of budgets within the design and technical function and support the divisional business plan • Lead project team reviews of your allocated packages to provide consolidated comments and manage the process of addressing these to mee the program requirements • Lead the collation of the tender package information with support from the multi discipline project team, • Populating and maintaining trackers for your allocated tasks What you'll bring: • Experience of RC frame construction of mansion and tower block residential schemes • Strong financial and commercial acumen, including contract management skills • Knowledge and working experience of Asite for managing design information • Excellent problem solving, communication, analytical and presentation skills • Strong project co-ordination skills, with the ability to multi-task and meet deadlines • Strong experience of managing information production and mainlining associated management tools • A high level of computer literacy, including good working knowledge of MS Project or Asta • Experience of unitised fa ade construction, BIM and CAD packages is an advantage • Degree level in a relevant discipline and/or working towards a professional qualification such as CIOB or RIBA is desirable If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Groundworker South West London Contra ct Type: Permanent Full time 40 hours per week Salary: 35,530 per annum single trade Grade: 5 Reporting Office: Sidcup DA14 5HU Working Location: South West London Persona: Mobile/Field Based Worker Working Pattern: 8 to 5 Monday to Friday. Call outs per rota basis Closing Date: 6th August 2026 at 9am Please click here for the role profile - Groundworker Role Profile.docx Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous Applicants May Not Apply - (if prior applications were regretted within 12 weeks) With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Join our Repairs Team: We have a fantastic opportunity for an experienced Groundworker to become part of our in-house Maintenance Team. A company vehicle for business use, PDA fuel card, Uniform and PPE and parking paid will all be provided. Our South West London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they will be expected to work across the wider South West region as required to support service delivery. The role will include all aspects of groundwork need to have experience in Fencing, Brickwork and pointing. Concrete works, and Slabbing. We welcome knowledge of additional trades. Candidates will have experience in drainage repair and renewing, flagging, fencing, concrete works, tarmac patching, and manhole repairs. We also carry out High Pressure water jetting of drains, experience of jetting isn't required as full training will be provided to the right candidate. The focus will be on high-quality work, outstanding customer service and the right first-time attitude. You will be required to work as part of a larger team as part of this role. The role requires a knowledge of building and housing preferably with the Social Housing Environment. Customer Service skills and ability to deal with vulnerable people. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Property Manager - LLR (London Living Rent) Contract Type: Fixed Term Contract - End of March 2027 - Full Time - 35 hours Salary: 37,451 per annum to 41,045 per annum (London weighted salary) dependant on experience plus ECU allowance if policy requirements are met Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday to Friday - 09:00 - 17:00 (occasionally hours may differ) Closing Date: 7th August June 2026 - 23:00 Interview Details: Face to Face at Our Stratford offices - date yet to be confirmed Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Please click here for the role profile - Property Manager LLR NV.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join L&Q's Growing London Living Rent Team - Be Part of the Journey to Home Ownership L&Q's London Living Rent portfolio has seen exceptional growth and is set to become one of the largest in the capital-helping thousands of residents take their first step toward home ownership. Our homes cater to a wide range of aspirations, incomes, and life stages, and we're proud to be making a real difference. We're now looking for an experienced Property Manager to join our passionate and high-performing team. If you're driven by customer impact, thrive in a fast-paced environment, and want to be part of something meaningful, we'd love to hear from you. Your impact in the role: As a Property Manager in our LLR team, you'll play a key role in delivering a seamless resident experience while ensuring our portfolio performs at its best. Your responsibilities will include: Maximising rental income and minimising void periods across your portfolio. Supporting property acquisitions and onboarding new homes into the LLR scheme. Ensuring compliance with all relevant legislation and internal standards. Delivering exceptional customer service to a diverse resident base. Managing tenancies and assets to ensure long-term sustainability. Conducting routine checks to identify fraud, subletting, and tenancy breaches. What You'll Bring We're looking for individuals who are proactive, solutions-focused, and passionate about housing. You'll need: Proven experience in property management and lettings , ideally within the private rented sector. A strong understanding of London Living Rent and its role in the housing market. Excellent communication and customer service skills. A track record of meeting targets and deadlines in a commercial environment. Confidence in using Microsoft Office , Teams, and CRM systems (especially Microsoft D365). Experience in tenancy renewals, complaint resolution , and legal tenancy processes. Knowledge of Assured Shorthold Tenancies , legal notices, and arrears management. Why Join Us? Be part of a mission-driven organisation helping Londoners into home ownership. Work in a collaborative and supportive team that values innovation and impact. Enjoy a role where no two days are the same , and your work truly matters. Note: This role will be office-based more than the standard 1-2 days per week until training is completed. Ready to Make a Difference? If you're ready to bring your energy, expertise, and passion to L&Q's London Living Rent team, apply now and help shape the future of affordable housing in London. This role is entitled to a monthly essential car user (ECU) allowance. For the allowance to be paid, you will need a full driving licence and have access to a vehicle that is insured for Business Use. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Title: Estate Services and Open Spaces Manager Contract Type: Permanent Salary: 57,094 per annum to 63,032 per annum (London weighted salary) Dependent on Experience Grade: 10 Reporting Office: London, Stratford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Tuesdays at office in Stratford and one other day in week visiting local housing management office. Closing Date: 13th August 2026 at 11pm Interview Dates: 20 th & 21 st August over MS Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Please click here for the role profile Estate Services and Open Spaces Manager Role Profile.pdf Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join our Estate Services & Open Spaces Team at L&Q: We're looking for an experienced Estate Services and Open Spaces Manager to inspire a talented team and deliver outstanding, resident-focused services. You'll shape thriving neighbourhoods, strengthen communities and ensure our shared spaces are places residents are proud to call home. Your impact in the role: Manage the operational delivery of estate services and community development around open spaces and communal areas. Ensure the delivery of reliable, repeatable, and consistent services through contracts that residents value and are satisfied with. Develop relationships and strong partnerships with key stakeholders to ensure that residents value their locality and are satisfied with their neighbourhood. Effective management of resources and budgets. Representing and championing L&Q and its values whilst contributing to financial strengths and customer experience . What you'll bring: Extensive contract management experience, including managing high-value contracts, contractors, consultants and procurement activity. Strong knowledge of estate management, open spaces, service charge legislation, leasehold requirements and the wider regulatory environment. Proven ability to engage residents, co-create practical solutions and continuously improve services at quality and pace. Excellent leadership and people management skills, with experience developing and motivating teams within a complex service environment. Strong commercial, communication and stakeholder management skills, with the ability to manage budgets, deliver value for money and explain complex information clearly. You will be able to manage large sets of data, finance information and provide accurate service charge information. DBS For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Neighbourhood Housing Lead Contract Type: X2 Roles available 1 perm covering Walthamstow 1 12m FTC Covering Essex Salary: 37451 per annum to 41045 per annum (London weighted salary) , dependant on experience Grade: 7 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working) Working Pattern: Monday to Friday 9-5 Closing Date: 6th August Interview Details: Interviews will be held face to face in our stratford office on a date yet ot be confirmed. Plese click here for the role profile Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our East London Housing Managment Team at L&Q: L&Q is one of the UK's largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role: Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around (Apply online only) homes. What you'll bring: You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. Have demonstrable experience in a similar role. Have a valid license and access to a car for work use. DBS For this post the successful candidate will need to apply for or be in possession of a Basic/an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

Title: Carpenter Multi Trade Contract Type: Permanent, Full time, 40 hours Salary: 41,200 per annum Grade: 05 Working Location: South West London and surrounding areas Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required Closing Date: 6th August 2026 at 9am Interview Date: 11th August 2026 Please click here for the role profile - Role Profile - Carpenter.doc Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Join our Repairs Team at L&Q: Our South West London region is one of our largest operational areas, covering Sutton, Croydon, Battersea, Wandsworth, Merton, Guildford, Redhill, and the surrounding areas. While successful candidates will be allocated a primary working area, they will be expected to work across the wider South West region as required to support service delivery. This is an excellent opportunity to join a busy and well-established team, carrying out a diverse range of repairs and maintenance work across our housing stock. It is essential to have a manual driving license to carry out this role. Your impact in the role: Our Multi trade/Carpenters are expected to carry out a range of tasks inclusive of internal and external door fitting, Splice repairs, General Locksmith, bathroom Sub Floors, Bath panels and framework kitchen repairs/refits and Other general Maintenance repairs. Ideally you will also be able to carry out internal/external window repairs including single and double glazing, repairs to doors, lock refits and repairs. It is important to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock. Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction. Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring: • Sound working trade knowledge and experience • Experience gained within a Maintenance, site and/or Housing environment . NVQ or equivalent preferred • Able to deliver excellent customer service • Right first-time approach • Health and Safety Conscious • Previous experience in a similar role • Wide range of Multi trade skills If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Homeowner Officer x 2 Contract Type: Fixed Term Contract, 12 months Salary: 34,381 per annum Grade: 6 Reporting Office: London, Stratford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location Closing Date: Monday 10 th August 2026 Interview Dates: Tuesday 25 th August 226 Please click here for the role profile: Homeowner Officer Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Homeownership Team at L&Q: We are looking to recruit two Homeownership Officers to join our Homeownership team. These are exciting opportunities to provide a high-quality service to homeowners, leaseholders, shared owners and prospective purchasers, ensuring customers receive professional, accurate and timely advice and support. One Homeownership Officer will be joining our Pre-Sale Enquiries Team and play a key role in supporting homeowners, solicitors, and buyers throughout the sales process. You will review leases, prepare LPE1 packs and provide solicitors with accurate information to help property sales and shared ownership resales progress smoothly. In the second role the Homeownership Officerwill join Staircasing, Lease Extensions & Subletting Team and play a key role in supporting homeowners through a range of property transactions and homeownership services. In this role, you will review and interpret leases while managing staircasing, lease extension and subletting cases from enquiry through to completion. Working closely with homeowners, solicitors, valuers and internal teams, you will make informed decisions, progress transactions efficiently and provide a high-quality customer experience. Both roles are part of our busy customer-focused team, you will handle telephone and written enquiries from homeowners, solicitors, and other stakeholders, ensuring all requests are managed efficiently and within agreed timescales. You will build positive working relationships, provide a high standard of customer service, and help deliver a smooth and seamless sales experience for our customers. This is an excellent opportunity for someone with experience in leasehold, homeownership, conveyancing, or a property-related environment who has strong organisational skills, attention to detail, and the ability to interpret legal documentation with confidence. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a varied workload across homeownership products and processes. Prepare clear and accurate written communications for customers and stakeholders. Liaise with customers, solicitors, lenders, surveyors, financial advisers and internal teams. Manage multiple enquiries while delivering excellent customer service. Use your knowledge of leasehold, shared ownership and property sales to support customers throughout their homeownership journey. What you'll bring: A proactive, customer-focused approach and a commitment to excellent service. Strong communication skills and the ability to work collaboratively. Excellent attention to detail when reviewing legal and property documents. Knowledge of shared ownership, leasehold and homeownership processes. Experience in housing, property, conveyancing or a legal environment. Strong organisational skills and the ability to manage competing priorities. Confidence working independently and meeting deadlines. Good IT skills, including Outlook, Word, Excel and Teams. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!

Title: Plumber Multi Trade Contract Type: Permanent, Full time, 40 hours Salary: 41,200 per annum Grade: DM Tech 05 Working Location: South London & surrounding area Persona: Mobile worker - contractual hours to be worked from various locations such as resident homes with ad hoc office attendance as required Closing Date: 5 th August 2026 at 11pm Interview dates: Interviews will take place at our office in Stratford on 12 th August With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Please click here for the role profile - Maintenance Technician Role Profile.pdf Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Join our Customer Resolution Team at L&Q: Our South London resolution team are looking for a Multi trader Plumber to join our complaints operative team on a permanent basis. The role will cover our South London and neighbouring areas, confirmation on areas covered will be shared during the interview. It is essential to have a manual driving license to carry out this role as you will be provided with a company van for business use. Your impact in the role: Our complaint operative plumbers deal with all aspects of plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing they will have associated skills and experience in basic carpentry, tiling, mould treatment, painting/decorating, patch plastering repairs and minor ground works. We will expect effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock. Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents. We expect our operatives to have outstanding customer service and ability to deliver a right first-time service. Limiting repeat visits and increasing satisfaction for our residents. Core hours are Monday to Friday 8am to 5pm in general. There is the opportunity to earn more from call outs and out of hours service. What you'll bring: • Sound working trade knowledge and experience, preferable qualified to City and Guilds or NVQ level or qualified by experience. • Experience gained within Maintenance, site and/or Housing environment. • Able to be customer focused and deliver excellent customer service. • Right first-time approach. • Health and Safety Conscious. • Previous experience in a similar role for Housing associations or local authorities preferred but not essential. • Wide range of Multi trade skills. • Must have hand tools (larger tools and specialist equipment will be arranged if needed). If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate Values and Strategy Behaviours.pdf , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!